Crash windows 8.1 creative cloud

Hello all
I bouth a new PC today. With Windows 8.1. First Step: I Installed F-Secure. On that time, all was ok.
Then i want to install the crative cloud with Photoshop, Bridge & Indesign. All these 3 programmes had
an error while installing. Since this time i cant start the computer.
I tried this twice, but i cant start the pc again. Is there anyone who knows the problem? And is someone
who speaks german???
Thank you

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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  • Flash CC 2014 (1308) crashes immediately after launch (creative cloud)

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    Slyrs66
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    Process:    
    Adobe Flash CC 2014 [1308]
    Path:       
    /Applications/Adobe Flash CC 2014/Adobe Flash CC 2014.app/Contents/MacOS/Adobe Flash CC 2014
    Identifier: 
    com.adobe.Adobe Flash CC 2014.application
    Version:    
    14.0.0 (14.0.0.110)
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [661]
    Responsible:
    Adobe Flash CC 2014 [1308]
    User ID:    
    501
    Date/Time:  
    2014-07-26 10:29:32.313 +0200
    OS Version: 
    Mac OS X 10.9.4 (13E28)
    Report Version:  11
    Anonymous UUID:  9B82629F-E84E-F052-F41B-A706B2ABE22F
    Sleep/Wake UUID: D850A1E0-2224-409C-915A-BC420034053E
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
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    Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 2 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD HTS541010A9E682, 1 TB
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    Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59  x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 12
    Logical processor count: 24
    Processor speed: 1995 MHz
    Built-in memory: 40886 MB
    Free memory: 35170 MB
    Memory available to Photoshop: 37118 MB
    Memory used by Photoshop: 90 %
    3D Multitone Printing: Disabled.
    Touch Gestures: Disabled.
    Windows 2x UI: Disabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Huge
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Display: 2
    Display Bounds: top=0, left=-1360, bottom=768, right=0
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    glgpu[0].GLVersion="3.0"
    glgpu[0].GLMemoryMB=2048
    glgpu[0].GLName="Quadro 4000/PCIe/SSE2"
    glgpu[0].GLVendor="NVIDIA Corporation"
    glgpu[0].GLVendorID=4318
    glgpu[0].GLDriverVersion="9.18.13.3311"
    glgpu[0].GLRectTextureSize=16384
    glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"
    glgpu[0].GLRendererID=1757
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
    glgpu[0].GLDriverDate="20140429000000.000000-000"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
    clgpu[0].CLPlatformVersion="1.1"
    clgpu[0].CLDeviceVersion="1.1 CUDA"
    clgpu[0].CLMemoryMB=2048
    clgpu[0].CLName="Quadro 4000"
    clgpu[0].CLVendor="NVIDIA Corporation"
    clgpu[0].CLVendorID=4318
    clgpu[0].CLDriverVersion="333.11"
    clgpu[0].CUDASupported=1
    clgpu[0].CUDAVersion="6.0.1"
    clgpu[0].CLBandwidth=7.49454e+010
    clgpu[0].CLCompute=184.394
    License Type: Subscription
    Serial number: 96040035116912554961
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
    Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
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      C:\, 224.2G, 105.4G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2014/04/14-23:42:44   79.554120   79.554120
       adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
       AdbePM.dll   PatchMatch 2014/04/23-10:46:55   79.554276   79.554276
       AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  
       AdobeOwl.dll   Adobe Owl 2014/03/05-14:49:37   5.0.33   79.552883
       AdobePDFL.dll   PDFL 2014/03/04-00:39:42   79.510482   79.510482
       AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  
       AdobeXMP.dll   Adobe XMP Core 2014/01/13-19:44:00   79.155772   79.155772
       AdobeXMPFiles.dll   Adobe XMP Files 2014/01/13-19:44:00   79.155772   79.155772
       AdobeXMPScript.dll   Adobe XMP Script 2014/01/13-19:44:00   79.155772   79.155772
       adobe_caps.dll   Adobe CAPS   8,0,0,7  
       AGM.dll   AGM 2014/04/14-23:42:44   79.554120   79.554120
       ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  
       amtlib.dll   AMTLib (64 Bit)   8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30)   1.000000
       ARE.dll   ARE 2014/04/14-23:42:44   79.554120   79.554120
       AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
       AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
       Bib.dll   BIB 2014/04/14-23:42:44   79.554120   79.554120
       BIBUtils.dll   BIBUtils 2014/04/14-23:42:44   79.554120   79.554120
       boost_date_time.dll   photoshopdva   8.0.0  
       boost_signals.dll   photoshopdva   8.0.0  
       boost_system.dll   photoshopdva   8.0.0  
       boost_threads.dll   photoshopdva   8.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
       CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
       CoolType.dll   CoolType 2014/04/14-23:42:44   79.554120   79.554120
       dvaaudiodevice.dll   photoshopdva   8.0.0  
       dvacore.dll   photoshopdva   8.0.0  
       dvamarshal.dll   photoshopdva   8.0.0  
       dvamediatypes.dll   photoshopdva   8.0.0  
       dvametadata.dll   photoshopdva   8.0.0  
       dvametadataapi.dll   photoshopdva   8.0.0  
       dvametadataui.dll   photoshopdva   8.0.0  
       dvaplayer.dll   photoshopdva   8.0.0  
       dvatransport.dll   photoshopdva   8.0.0  
       dvaui.dll   photoshopdva   8.0.0  
       dvaunittesting.dll   photoshopdva   8.0.0  
       dynamiclink.dll   photoshopdva   8.0.0  
       ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
       icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
       icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
       imslib.dll   IMSLib DLL   7.0.0.145  
       JP2KLib.dll   JP2KLib 2014/03/12-08:53:44   79.252744   79.252744
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       LogSession.dll   LogSession   7.2.1.3399  
       mediacoreif.dll   photoshopdva   8.0.0  
       MPS.dll   MPS 2014/03/25-23:41:34   79.553444   79.553444
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CC 2014   15.0  
       Plugin.dll   Adobe Photoshop CC 2014   15.0  
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.0.0.74  
       PSArt.dll   Adobe Photoshop CC 2014   15.0  
       PSViews.dll   Adobe Photoshop CC 2014   15.0  
       SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
       ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
       VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  
       VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  
       WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       3D Studio 15.0 (2014.0.0 x001)
       Accented Edges 15.0
       Adaptive Wide Angle 15.0
       Angled Strokes 15.0
       Average 15.0 (2014.0.0 x001)
       Bas Relief 15.0
       BMP 15.0
       Camera Raw 8.5
       Camera Raw Filter 8.5
       Chalk & Charcoal 15.0
       Charcoal 15.0
       Chrome 15.0
       Cineon 15.0 (2014.0.0 x001)
       Clouds 15.0 (2014.0.0 x001)
       Collada 15.0 (2014.0.0 x001)
       Color Halftone 15.0
       Colored Pencil 15.0
       CompuServe GIF 15.0
       Conté Crayon 15.0
       Craquelure 15.0
       Crop and Straighten Photos 15.0 (2014.0.0 x001)
       Crop and Straighten Photos Filter 15.0
       Crosshatch 15.0
       Crystallize 15.0
       Cutout 15.0
       Dark Strokes 15.0
       De-Interlace 15.0
       Dicom 15.0
       Difference Clouds 15.0 (2014.0.0 x001)
       Diffuse Glow 15.0
       Displace 15.0
       Dry Brush 15.0
       Eazel Acquire 15.0 (2014.0.0 x001)
       Embed Watermark 4.0
       Entropy 15.0 (2014.0.0 x001)
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       Extrude 15.0
       FastCore Routines 15.0 (2014.0.0 x001)
       Fibers 15.0
       Film Grain 15.0
       Filter Gallery 15.0
       Flash 3D 15.0 (2014.0.0 x001)
       Fresco 15.0
       Glass 15.0
       Glowing Edges 15.0
       Google Earth 4 15.0 (2014.0.0 x001)
       Grain 15.0
       Graphic Pen 15.0
       Halftone Pattern 15.0
       HDRMergeUI 15.0
       IFF Format 15.0
       Ink Outlines 15.0
       JPEG 2000 15.0
       Kurtosis 15.0 (2014.0.0 x001)
       Lens Blur 15.0
       Lens Correction 15.0
       Lens Flare 15.0
       Liquify 15.0
       Matlab Operation 15.0 (2014.0.0 x001)
       Maximum 15.0 (2014.0.0 x001)
       Mean 15.0 (2014.0.0 x001)
       Measurement Core 15.0 (2014.0.0 x001)
       Median 15.0 (2014.0.0 x001)
       Mezzotint 15.0
       Minimum 15.0 (2014.0.0 x001)
       MMXCore Routines 15.0 (2014.0.0 x001)
       Mosaic Tiles 15.0
       Multiprocessor Support 15.0 (2014.0.0 x001)
       Neon Glow 15.0
       Note Paper 15.0
       NTSC Colors 15.0 (2014.0.0 x001)
       Ocean Ripple 15.0
       OpenEXR 15.0
       Paint Daubs 15.0
       Palette Knife 15.0
       Patchwork 15.0
       Paths to Illustrator 15.0
       PCX 15.0 (2014.0.0 x001)
       Photocopy 15.0
       Photoshop 3D Engine 15.0 (2014.0.0 x001)
       Photoshop Touch 14.0
       Picture Package Filter 15.0 (2014.0.0 x001)
       Pinch 15.0
       Pixar 15.0 (2014.0.0 x001)
       Plaster 15.0
       Plastic Wrap 15.0
       PNG 15.0
       Pointillize 15.0
       Polar Coordinates 15.0
       Portable Bit Map 15.0 (2014.0.0 x001)
       Poster Edges 15.0
       Radial Blur 15.0
       Radiance 15.0 (2014.0.0 x001)
       Range 15.0 (2014.0.0 x001)
       Read Watermark 4.0
       Render Color Lookup Grid NO VERSION
       Reticulation 15.0
       Ripple 15.0
       Rough Pastels 15.0
       Save for Web 15.0
       ScriptingSupport 15.0
       Shake Reduction 15.0
       Shear 15.0
       Skewness 15.0 (2014.0.0 x001)
       Smart Blur 15.0
       Smudge Stick 15.0
       Solarize 15.0 (2014.0.0 x001)
       Spatter 15.0
       Spherize 15.0
       Sponge 15.0
       Sprayed Strokes 15.0
       Stained Glass 15.0
       Stamp 15.0
       Standard Deviation 15.0 (2014.0.0 x001)
       STL 15.0 (2014.0.0 x001)
       Sumi-e 15.0
       Summation 15.0 (2014.0.0 x001)
       Targa 15.0
       Texturizer 15.0
       Tiles 15.0
       Torn Edges 15.0
       Twirl 15.0
       Underpainting 15.0
       Vanishing Point 15.0
       Variance 15.0 (2014.0.0 x001)
       Water Paper 15.0
       Watercolor 15.0
       Wave 15.0
       Wavefront|OBJ 15.0 (2014.0.0 x001)
       WIA Support 15.0 (2014.0.0 x001)
       Wind 15.0
       Wireless Bitmap 15.0 (2014.0.0 x001)
       ZigZag 15.0
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       CUR (Windows Cursor) NO VERSION
       GREYCstoration NO VERSION
       ICO (Windows Icon) NO VERSION
       Reduce Noise 7.0.0.0
       ScriptListener 13.0
       StarFilter Pro 3 3.0.3.0
       SuperPNG 2.0
    Plug-ins that failed to load: NONE
    Flash:
       Adobe Kuler
    Installed TWAIN devices: NONE

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  • Photoshop crash question / picture upload creative cloud cc 2014

    I use Photoshop through creative cloud, and when uploading .dng's it crashes immediately. I usually upload anywhere between 6-12 images at a time. It crashes every time.

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