Crashed and now dead

Hello,
I have a MacBook Pro 15" SingleCore intel. I was installing new software, while installing, the dreaded gray screen came up and said to restart by holding down the powerbutton. Once I did that and tried to start up nothing happens; no chime, no white screen just that little white sleep button comes on. I put my ear next to the drive and I can barely hear it. I don't hear any hard drive activity nor DVD player activity. The DVD is also stuck in the drive. I tried all the tricks to get it out that I read about here in discussions with no success. Tha battery has a decent charge. I tried resetting the power by taking out the battery and AC and holding the power button down for 5 seconds. No luck. Help!!

Sounds like a severe hardware failure that was exhibited by the restart screen, so time to use that Applecare you bought.

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    Date/Time: 2008-12-07 12:11:17.694 -0600
    OS Version: 10.4.11 (Build 8S165)
    Report Version: 4
    Command: Safari
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Parent: WindowServer [375]
    Version: 3.2.1 (4525.27.1)
    Build Version: 1
    Project Name: WebBrowser
    Source Version: 45252701
    PID: 424
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNINVALIDADDRESS (0x0001) at 0x01ddfc0e
    Thread 0 Crashed:
    0 com.apple.CoreFoundation 0x907e8e84 _getOffsetOfRefAt + 136
    1 com.apple.CoreFoundation 0x907e8bf4 __CFBinaryPlistCreateObject + 1964
    2 com.apple.CoreFoundation 0x907e89f8 __CFBinaryPlistCreateObject + 1456
    3 com.apple.CoreFoundation 0x907e8c3c __CFBinaryPlistCreateObject + 2036
    4 com.apple.CoreFoundation 0x907e89f8 __CFBinaryPlistCreateObject + 1456
    5 com.apple.CoreFoundation 0x907e8c3c __CFBinaryPlistCreateObject + 2036
    6 com.apple.CoreFoundation 0x907e89f8 __CFBinaryPlistCreateObject + 1456
    7 com.apple.CoreFoundation 0x907e8c3c __CFBinaryPlistCreateObject + 2036
    8 com.apple.CoreFoundation 0x907e001c __CFTryParseBinaryPlist + 188
    9 com.apple.CoreFoundation 0x907dfc04 _CFPropertyListCreateFromXMLData + 144
    10 com.apple.Foundation 0x92bda728 _NSParseObjectFromASCIIPropertyListOrSerialization + 160
    11 com.apple.Foundation 0x92be79c8 -[NSPlaceholderDictionary initWithContentsOfFile:] + 92
    12 com.apple.Foundation 0x92bda0b0 +[NSDictionary dictionaryWithContentsOfFile:] + 56
    13 com.apple.Safari 0x00005350 0x1000 + 17232
    14 com.apple.Safari 0x000052e8 0x1000 + 17128
    15 com.apple.Safari 0x00004b88 0x1000 + 15240
    16 com.apple.Safari 0x00004aa8 0x1000 + 15016
    17 com.apple.Safari 0x00004690 0x1000 + 13968
    18 com.apple.Foundation 0x92bff5e8 -[NSSet makeObjectsPerformSelector:] + 164
    19 com.apple.AppKit 0x937ac6c0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
    20 com.apple.AppKit 0x937988ec loadNib + 240
    21 com.apple.AppKit 0x93798344 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
    22 com.apple.AppKit 0x937ef814 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
    23 com.apple.AppKit 0x9387f64c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
    24 com.apple.AppKit 0x9387f3ec NSApplicationMain + 344
    25 com.apple.Safari 0x000b779c 0x1000 + 747420
    26 com.apple.Safari 0x000b74a0 0x1000 + 746656
    Thread 1:
    0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
    2 com.apple.WebCore 0x0104dee0 WebCore::IconDatabase::syncThreadMainLoop() + 320
    3 com.apple.WebCore 0x0100a6a8 WebCore::IconDatabase::iconDatabaseSyncThread() + 424
    4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x92c1d7bc +[NSURLCache _diskCacheSyncLoop:] + 152
    5 com.apple.Foundation 0x92bf5118 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x00000000907e8e84 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
    cr: 0x44002448 xer: 0x0000000000000007 lr: 0x00000000907e8bf4 ctr: 0x0000000000000003
    r0: 0x0000000000000000 r1: 0x00000000bfffd350 r2: 0x0000000000000000 r3: 0x000000000000003f
    r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x0000000000000003 r7: 0x0000000000000000
    r8: 0x000000000000833f r9: 0x0000000000000000 r10: 0x00000000000189bd r11: 0x0000000001ddfc0e
    r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00000000bffff5d0 r15: 0x00000000bfffd3a0
    r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000001c r19: 0x00000000a07bb214
    r20: 0x00000000bfffdcb4 r21: 0x0000000001d8b000 r22: 0x0000000000000000 r23: 0x00000000bfffd3a0
    r24: 0x0000000000000000 r25: 0x00000000000433c9 r26: 0x0000000000000007 r27: 0x0000000000000000
    r28: 0x0000000000005482 r29: 0x0000000001d8b000 r30: 0x00000000bffff5d0 r31: 0x00000000907e8460
    Binary Images Description:
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    0x405000 - 0x4c3fff com.apple.WebKit 4525.27 (4525.27.1) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x551000 - 0x63afff com.apple.JavaScriptCore 4525.26 (4525.26.2) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x690000 - 0x77efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x1008000 - 0x16dbfff com.apple.WebCore 4525.26 (4525.26.6) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
    0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.79 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
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    0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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    0x91ce7000 - 0x91d01fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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    0x91e5d000 - 0x91e5dfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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    0x945b7000 - 0x945d0fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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    0x946e6000 - 0x94702fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x94716000 - 0x9475afff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x94c1e000 - 0x94c8ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x94e05000 - 0x94f35fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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    0x95066000 - 0x95083fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x9b058000 - 0x9b08efff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
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    Very odd you don't have a history.plist file.
    There ought to be two History files in that folder:
    History.pist and
    HistoryIndex.sk
    Perhaps this is causing the crash. (Note: something in your system may be preventing the History.plist file from being rewritten on the Safari restart. If true, that's a bigger issue. Let's see if the following works before going down that path).
    If you have a backup of your system, or at least the Library folder, go to that external source and move the history.plist back to the original location. If not, open another User Account. If necessary, you can create one in System Preferences>Accounts.
    There, via the Finder, go to the same source location, i.e.Safari folder. Move the History.plist file there to your HD>Users>User Account>Public>Drop Box folder. Then, log back to your original user account. Go to the Drop Box folder. You'll see the History file. Move it to the Safari folder, then restart Safari.
    Post back

  • I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?

    I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?

    Hi Sangeeta,
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    1 com.apple.CoreFoundation 0x95702d6b CFStringFindWithOptionsAndLocale + 2587
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    10 com.apple.AppKit 0x90a92805 +[NSImage imageNamed:] + 241
    11 com.apple.mail 0x00016a22 0x1000 + 88610
    12 com.apple.mail 0x0001636e 0x1000 + 86894
    13 com.apple.mail 0x00015c09 0x1000 + 85001
    14 com.apple.AppKit 0x90c5a503 -[NSToolbar _newItemFromDelegateWithItemIdentifier:willBeInsertedIntoToolbar:] + 86
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    18 com.apple.AppKit 0x90c5932c -[NSWindow _showToolbar:animate:] + 87
    19 com.apple.AppKit 0x90c57dea -[NSWindow setToolbar:] + 763
    20 com.apple.mail 0x0001508e 0x1000 + 82062
    21 com.apple.mail 0x00008884 0x1000 + 30852
    22 com.apple.mail 0x00008691 0x1000 + 30353
    23 com.apple.mail 0x0000865b 0x1000 + 30299
    24 com.apple.mail 0x00007d84 0x1000 + 28036
    25 com.apple.mail 0x000070ad 0x1000 + 24749
    26 com.apple.mail 0x00004823 0x1000 + 14371
    27 com.apple.Foundation 0x92b59a6e __NSFireDelayedPerform + 382
    28 com.apple.CoreFoundation 0x956d8b7e CFRunLoopRunSpecific + 4494
    29 com.apple.CoreFoundation 0x956d8d38 CFRunLoopRunInMode + 88
    30 com.apple.HIToolbox 0x928058a4 RunCurrentEventLoopInMode + 283
    31 com.apple.HIToolbox 0x928056bd ReceiveNextEventCommon + 374
    32 com.apple.HIToolbox 0x92805531 BlockUntilNextEventMatchingListInMode + 106
    33 com.apple.AppKit 0x90ac8d5b _DPSNextEvent + 657
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    1 libSystem.B.dylib 0x908b20dc mach_msg + 72
    2 com.apple.CoreFoundation 0x956d80fe CFRunLoopRunSpecific + 1806
    3 com.apple.CoreFoundation 0x956d8d38 CFRunLoopRunInMode + 88
    4 com.apple.Foundation 0x92b595b5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
    5 com.apple.Foundation 0x92b656d4 -[NSRunLoop(NSRunLoop) run] + 84
    6 com.apple.MessageFramework 0x003ce36c -[RSSInterchange _runManager] + 2140
    7 com.apple.Foundation 0x92b2504d -[NSThread main] + 45
    8 com.apple.Foundation 0x92b24bf4 _NSThread__main_ + 308
    9 libSystem.B.dylib 0x908db075 pthreadstart + 321
    10 libSystem.B.dylib 0x908daf32 thread_start + 34
    Thread 2:
    0 libSystem.B.dylib 0x908aa946 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x908dc1cf pthread_condwait + 1244
    2 libSystem.B.dylib 0x908dda53 pthreadcond_timedwait_relativenp + 47
    3 com.apple.Foundation 0x92b6af9c -[NSCondition waitUntilDate:] + 236
    4 com.apple.Foundation 0x92b6adb0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
    5 com.apple.MessageFramework 0x003d0420 -[InvocationQueue _drainQueue] + 317
    6 com.apple.Foundation 0x92b2504d -[NSThread main] + 45
    7 com.apple.Foundation 0x92b24bf4 _NSThread__main_ + 308
    8 libSystem.B.dylib 0x908db075 pthreadstart + 321
    9 libSystem.B.dylib 0x908daf32 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x908aa92e semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x908b2405 pthreadmutexlock + 569
    2 com.apple.Foundation 0x92b1dbbc -[NSRecursiveLock lock] + 28
    3 com.apple.MessageFramework 0x002e3399 -[MetadataManager(ToDoManager) _loadAllToDosForMailboxUid:] + 48
    4 com.apple.MessageFramework 0x002e32d7 -[ToDoStore(Internal) loadToDos] + 95
    5 com.apple.MessageFramework 0x002dede7 +[ToDoStore toDoStoreForMailbox:] + 462
    6 com.apple.MessageFramework 0x002dec13 -[MailboxUid toDoStore] + 44
    7 com.apple.mail 0x0000a4f9 0x1000 + 38137
    8 com.apple.mail 0x0000a24e 0x1000 + 37454
    9 com.apple.CoreFoundation 0x95757b9d _invoking__ + 29
    10 com.apple.CoreFoundation 0x95757588 -[NSInvocation invoke] + 136
    11 com.apple.MessageFramework 0x003d18c7 +[WorkerThread _execute:] + 144
    12 com.apple.Foundation 0x92b2504d -[NSThread main] + 45
    13 com.apple.Foundation 0x92b24bf4 _NSThread__main_ + 308
    14 libSystem.B.dylib 0x908db075 pthreadstart + 321
    15 libSystem.B.dylib 0x908daf32 thread_start + 34
    Thread 4:
    Thread 5:
    Thread 6 Crashed:
    0 com.apple.CoreFoundation 0x95752114 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 4
    1 libobjc.A.dylib 0x949f209b objcexceptionthrow + 40
    2 com.apple.CoreFoundation 0x9575204b +[NSException raise:format:arguments:] + 155
    3 com.apple.Foundation 0x92c370e4 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116
    4 com.apple.MessageFramework 0x0049eb55 -[LibraryToDo mailboxUid] + 186
    5 com.apple.MessageFramework 0x003401bf -[MetadataManager(ToDoManagerInternal) addToDos:reflectToCalendarStore:fromReconciliation:] + 536
    6 com.apple.MessageFramework 0x0049afe3 -[MetadataManager(ToDoManagerInternal) todosChangedInCalendarStore:] + 449
    7 com.apple.Foundation 0x92b2467a nsnotecallback + 106
    8 com.apple.CoreFoundation 0x956b9a4a __CFXNotificationPost + 362
    9 com.apple.CoreFoundation 0x956b9d23 _CFXNotificationPostNotification + 179
    10 com.apple.Foundation 0x92b21a70 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
    11 com.apple.mail 0x000033ac 0x1000 + 9132
    12 com.apple.MessageFramework 0x004c24f0 -[CalendarStoreInterchange _retrieveCurrentCalendarStoreState] + 336
    13 com.apple.MessageFramework 0x002e24ed -[MetadataManager(ToDoManagerInternal) getAllCalendarStoreData] + 115
    14 com.apple.CoreFoundation 0x95757b9d _invoking__ + 29
    15 com.apple.CoreFoundation 0x95757588 -[NSInvocation invoke] + 136
    16 com.apple.MessageFramework 0x003d05e7 -[InvocationQueue _drainQueue] + 772
    17 com.apple.Foundation 0x92b2504d -[NSThread main] + 45
    18 com.apple.Foundation 0x92b24bf4 _NSThread__main_ + 308
    19 libSystem.B.dylib 0x908db075 pthreadstart + 321
    20 libSystem.B.dylib 0x908daf32 thread_start + 34
    Thread 6 crashed with X86 Thread State (32-bit):
    eax: 0xa06590f0 ebx: 0x949f207c ecx: 0xa06581a0 edx: 0x006bc000
    edi: 0x146c9c10 esi: 0x00538690 ebp: 0xb03b5728 esp: 0xb03b5728
    ss: 0x0000001f efl: 0x00000282 eip: 0x95752114 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0x146d5000

    i would suggest you try a few things in order:
    1) did you create to dos in mail by any chance? and if so are they showing up in ical? if so then go to ical and delete these to dos - if these to dos were created in ical, then there is no need to delete them. (when a to do is created in mail, it shows up in ical in a calendar under the email account name as a header.) after deleting the to dos, try to launch mail again
    2) do you have plug ins installed with mail by any chance? look at homefolder/library/mail/bundles and disable/get rid of any. launch mail, see if that helps.
    3) locate the file com.apple.mail.plist in homefolder/library/preferences, trash it, launch mail again. note that upon launching mail again, that is successfully, then you will have to recreate your account(s).
    hope this helps

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