Crashes and Lock-ups

I have been experiencing crashes and lock-ups in Premiere CS4.
Last week I was running Encore to burn a DVD and when I noticed the processor was running flat out. I decided to run Core Temp to check the temperatures. At that point my encoding stopped and Encore locked up.
Now I usually have Core Temp start when I load Windows. I have now disabled it and when I ran Premiere last night guess what? No lock-ups. Now this is early days but I suspect Core Temp might be the problem. I hope so. I'll report back with my findings when I have had more time to experiment.
PS I'm running Windows XP SP3, Quad Core 6600 and 4Gb RAM
Cheers,
Tim

You posted near the end of a similar thread in the CS5 forum. I branched your post into a new topic and moved it here to this forum. My post #1 was a request to be more careful where you post.
If you want to see where you originally posted, click on the word "thread" in the phrase "Branched from an earlier thread", located at the top of the post list.
-Jeff

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Hangs, severe slowness and lock-ups running Firefox 27.0 / 28.0 on Windows XP / Is it possible to block plug-in container?

Been experiencing severe slowness and lock-ups with Firefox of late, which ends with a sudden drop in memory usage and me having to repeatedly shut it down through Task Manager. I have created a new profile and disabled hardware acceleration. I have tried disabling all plug-ins and extensions, yet I noticed that at times (not always) plug-in container was still an active process, which I don't understand. Why would it be active when there are no enabled plug-ins? I also noticed that when plug-in container is not active (showing under Processes in Task Manager) I do not have this problem and Firefox runs normally? I need to block plug-in container. Please help.

I have just tried on Windows 7 and used process explorer on that. I would expect the results to be displayed in a similar manner on Windows XP.
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Using Aperture 3.51 I am having frequent crashes and freez ups when editing Canon raw files?

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I have an IMac with 4 G of Ram and am using Apeture 3.51. When trying to edit CS2 raw files I experience frequent crashes and freez ups of the whole computer. Any suggestions?

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Adobe Flash Player 11.7.700.202 keeps crashing and locking up my PC.

Adobe Flash player keeps crashing and locking up my PC. Can I go back to an earlier version.

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Phone crashes and locks up

just installed latest update about a week ago and now it crashes and locks up 30 times a day. Help

I get the same problem only it's not 30 times a day. I can't remember exactly what it was I was doing it first happened but it scared the **** out of me.
Since then I do remember it's happened most often when I'm removing recently opened apps from the multitask tray.
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Random Restarts and lock ups

Hi all,
I know there's similar threads on this, but i'm experiencing random lock ups and the phone restarting itself at random. It's the "panic.plist" crash several users have complained about. This issue mostly leads to a hardware problem according to the existing threads.
In my case, this happens about once a month, like a handful of times ever since 12/20/2011 (date of activation). If my hardware was shot, wouldn't this happen several times a week? Several times a day?
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Just an update - ripped the sound card out, rebooted and installed the software for on-board sound - problem solved i can actually talk on vent and the computer boots without errors and hasnt crashed in the past week. Basically was $200 very poorly spent as i cant really be bothered ever putting it back into my system - support told me to download the latest drivers (first thing i did when i found the problem s didnt fix a thing) huge thumbs down for creative - to sum it up - use onboard sound if it works and you want a stable computer.

Beach balls and lock ups

ep... need some help with my issues that have been going on for a while.
turning off time machine reduced the temporary lock ups, but they still occur.
also have done a complete reinstall of leopard... issues still occur.
my setup... a mac pro.
programs randomly lock up, show a beach ball and force quits do not respond very quickly (sometimes it takes 1-2 minutes to get out of the stall).
adium, handbrake experience frequent stalls.
ical and fontbook won't open at all... just beachball and eventually quit.
firefox crashes about 2-4 times a day.
terminal is very crashy.
what can i do to solve these issues? i'd gladly reformat but the archive & install (without importing settings) barely improved the situation.
thanks for your time & effort to all those that assist...

holy crap i removed all the windows truetype and font fork (eh?) files from my system and fontbook now loads.
i had a feeling it was font related, but things are looking up...
will post more findings...

Please help! Major problems (performance and lock-ups) with brand new W520 with Intel 520 SSD

My company primarily uses HP machines but I've been a long time IBM (now Lenovo) fan so I recently had IT purchase me a new Lenovo W520 (product ID 42763LU).
Once the machine arrived I had them do the following:
Remove the 500GB HDD and replace it with an Intel 520 series 240GB SSD
Remove the optical drive and install the 500GB hard drive that came with the machine in the optical bay (with the bay adapter of course)
Format both drives and put a preconfigured windows 7 64-bit image on the SSD
A general summary of the system is the following:
Intel i7-2860QM CPU
8GB RAM
NVIDIA Quadro 1000M
Intel 520 240GB SSD (primary HDD) [SSDSC2CW240A3]
Hitachi 500GB HDD (optical bay) [HTS727550A9E365]
Intel Advanced-N 6205 network adapter
TouchChip Fingerprint Scanner
The machine was a few days delayed getting to me due to "hard drive driver issues" (that's what I was told). When I received the machine I immediately noticed that it was much slower than I expected (I have a custom built i5 HTPC at home running windows 7 on a Crucial SATA III SSD that I was comparing it to) and I was experiencing frequent hangs (ranging from 30 seconds to multiple minutes), super long boot times, general “slowness” at times, and occasional lock-ups. Since our "baseline" laptop here at work is the "equivalent" HP workstation my IT guys have been less than helpful in helping me to solve this issue. Being reasonably computer savvy I decided to try to try to fix the issue myself. I performed the following “troubleshooting” steps:
1. One of the first issues (errors) I noticed in the event viewer was errors related to the optical drive. Clearly the image they installed on the machine was not from a machine with the same hardware configuration. So, I decided to just wipe the machine and perform a fresh install of windows 7 from the disks (well, USB). After spending multiple days installing windows, performing updates, making sure all the drivers were current, and installing only the critical software I need, I was disappointed to realize that although I fixed the optical drive errors the machine was still slow, was hanging, and locking up regularly.
2. Removed the cover on the machine and removed/reinstalled the drive to verify it was secure.Everything looked good.
3. Verified the latest firmware is installed on all my Intel hardware. Everything seemed up to date.
4. I performed a number of troubleshooting steps like booting the machine with/without the battery, with/without the HDD in the optical bay, installed/removed from the docking station, etc. and none of these things helped (also a note – occasionally when running on the battery I was hearing a strange “buzz” or “static” sound coming from the area around the SSD).
5. Next I did some internet research and learned quite a few things. First, it sounds like others have had similar problems with this machine and/or SSD combo and there were quite a few options suggested to “fix” these issues. The general consensus for troubleshooting steps were:
5.1. Download and install the latest Intel chipset drivers and AHCI controller drivers (overwriting whatever windows installs during updates).This didn’t fix anything.
5.2. Turn off PCI express link state power management in the power manager. This didn’t fix anything.
5.3. Disable superfetch, prefetch, indexing, defragmentation, page file, system restore, and hibernate. A few of these were already disabled by windows so in those cases I just verified they were disabled in the services and application editor. These things may have slightly increased performance but did not fix the major hang/lockup issues I was having.
5.4. I followed online steps to edit the registry to disable the PCI link power management by adding ports, adding the required variables, and setting them all to 0. This did seem to have fixed the hangs and/or lock-ups but the machine is still much slower than I would expect (boot times are still pretty slow and it does “stutter” when I’m doing more than one thing at a time. Also a note here – I have the Intel SSD toolbox installed and I noticed that it was giving me a warning for DIPM not being optimized. I made the mistake of clicking “Tune!” and then started having the hang/lock-up issues again. I went back into the registry and sure enough the PCI link power management variables for ports 0 and 1 were set back to 1. I set them back to 0 and the hangs have gone away. I will not be “tuning” the DIPM through the Intel SSD toolbox again…
6. I also fixed a couple of other minor errors I was seeing in the event viewer by disabling benign services and/or making slight timeout modifications (I researched each issue on the internet to verify they were benign before I implemented any changes). These fixes didn't seem to do anything other than make some of the errors/warnings go away. So, the list of errors/warnings has become much smaller but I’m still getting the following (maybe an issue, maybe not?):
Event ID 37 for every processor saying that they are in a reduced performance state for xx seconds since the last report
Event ID 10002 - WLAN Extensibility Module has stopped
Event ID 4001 - WLAN AutoConfig service has successfully stopped
Event ID 27 – Intel® 82579LM Gigabit Network Connection link is disconnected
I suspect the WLAN errors have something to do with windows fighting with the Lenovo access connection tools?
7. Since the machine still seemed slow I downloaded the program AS SSD and checked the performance of the SSD. When I compared my performance numbers to the benchmark numbers I found onlineI was very surprised to discover that I’m getting about 50% of the performance that I should (values below are read/write).
Seq: 262.11 / 188.32 (s/b 504.58 / 298.28) [MB/s]
4K: 15.83 / 44.92 (s/b 21.70 / 62.60) [MB/s]
4K-64Thrd: 165.23 / 154.46 (s/b 241.38 / 234.08) [MB/s]
Acc.time: 0.218 / 0.294 (s/b .0186 / 0.208) [ms]
Score: 207 / 208 (s/b 314 / 327)
Overall Score: 533 (s/b 797)
One more note - it seems like my cooling fan is running at a high speed almost all of the time. This is probably one of my power settings (I think I have it set for max performance) but it's even doing this when there is no load (i.e. I'm using IE and just vieweing webpages - like right now).
So, I apologize for such a long post but I’ve spent countless hours researching and troubleshooting this problem and haven’t been able to figure out what the heck is wrong here. Am I missing something simple or do you guys think I have a SSD and/or problem with the machine itself? To say that any and all help would be greatly appreciated would be a massive understatement – I’m on the verge of pulling my hair out and I really need this machine working as quickly as possible!
Please let me know if you have any suggestions and/or need additional information. Thanks in advance for your help!
-Erik

Lol gotcha about the drive as an option. I didn't go SSD with mine. Do you have the latest firmware on your drive? It is supposed to be v1.97. Just checking (ah and I see item 3 so guess so). Do you have the SSD drive toolbox software installed?
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Solid+State+Drives+and+Cach...)
Seems some useful tools are in there. I can't say much beyond that with the drive. Oh. Why does your fan always run at high speed? Can you describe that? I mean, are we troubleshooting the right kind of issue? Is there anything else going on with your system? I saw about the reduced core speeds message. what are your system loads like? Anything causing high cpu utilization? Could be something other than the drive causing your low numbers and lockups.

Overheating and Lock ups with MSI TI4200 128DDR

This card seems to overheat and lock up during game play.
Does anyone have a solution?
My system:
P4 1.8Ghz 512K
Intel D845WNL
512 Mb PC133
SB Live 5.1
MSI TI4200 128DDR
WIN 98SE
300W PSU in a standard P4 case
No overclocking
Currently I play games with the case open and an external fan blowing into it.
This as fixed the problem.
I looking for a permanent solution.
Should I get a better PSU?
...or should I just get an ATI 9700 Pro

From what you said your PSU is handling the load but having a dual fan PSU will help temps by maybe a degree or two.
You may not have adequate ventilation and need to ad some fans to your case but that may be the straw that breaks the camels back if you are on the edge as far as adequate power is concerned.
There are quite a few folks that run with the side covers off but you have to keep in mind the ambient temperature where the PC is being used in any case.
So far my experience with GF4 cards is they inherently run hot and can raise the temp in your case several degrees. Nature of the beast.
Bottom line, better cooling and airflow is paramount and take a look at the heatsink, it may have been mounted poorly...this happens with any manufacturer at times and I usually re-mount it with a thermal paste of my preference. Keep in mind you will probably void your warranty with the manufacturer should you need to return or RMA the product.

Bluescreens and Lock-ups with 2.15.0

I downloaded the latest driver version, 2.5.0006 today in an effort to try and fix an issue that was intermittently causing the card to stop working (either Vista would tell me no sound device was detected, or there inexplicably would not be any sound what-so-ever).
Since 'upgrading' to the latest version, I have experienced 2 BSoDs and 2 complete system lock-u
ps.
Frustratingly, even the BSoDs themselves are locking up while allocating memory for the crash dump, so I can't get any useful information about what is causing it. Since the only software I've installed in the past month or so - aside from Vista updates - is this sound card driver update, and I haven't seen a BSoD since August of last year, just before nVidia managed to fix an issue with their video card drivers, I am highly suspicious that the crashes are caused by these Creative drivers.
I have contacted customer support about the issue, but while I am waiting to hear back from them, are any of you running across this issue at all My current plan is to wipe out all the drivers and software and install Daniel_k's latest distribution to try and fix this problem. Does anyone have any other suggestions
Edit - System specs:
PC Power & Cooling Silencer 750W
Intel Core 2 Duo E6700 2.67 GHz
EVGA nForce4 680i mobo
4 GB RAM
BFG nVidia 8800 GTX (x2 in SLi)
Sound Blaster X-Fi Elite Pro
Windows Vista Ultimate 64-bit
While I was updating the post with my system specs, the computer BSoD'd again.
Edit #2
And in case you were wondering, no, the driver update did not fix the original issue.
Message Edited by Emura on 04-2-2008 2:00 AM

Yeah, sounds like you're getting the same problem as me. I've been having random lockups upon reboot as well as lockups and bluescreens while using the device; listening to music, watching YouTube videos, and playing games.
Interesting to note that we don't have the same chipset, amount of RAM, video card configuration, processor, or Vista installation.
It's been about 24 hours since I e-mailed tech support about the issue. They say their average response time is 24 hours, so I'm hoping to see something tomorrow.
As for overclocking, I haven't overclocked this PC so I don't think that's the issue. I appreciate all the feedback and suggestions that have been given so far!
Update: I recieved an e-mail from tech support today, and it was exactly the canned auto-response I was expecting. I'll copy and paste parts of it here:
CLI Support wrote:
1. If there is an onboard audio on your PC's motherboard, it is
recommended that you disable onboard audio to prevent any conflicts it
may cause with the Sound Blaster device.
CLI Support wrote:
2. Please follow the steps to uninstall and reinstall the sound card on
your system by following the instructions in the following knowledge
base article.
Title: Uninstalling Sound Blaster Drivers and Applications
URL: http://us.creative.com/support/kb/ar...asp l=3&sid=72
CLI Support wrote:
The only method for obtaining a refund or exchange is through the vendor
(original place of purchase). We can only accept a returned unit if the
product is possibly defecti've, in which case an RMA (Return Merchandise
Authorization) would be issued. The Creative Labs RMA department's
responsibility is to test and repair/replace defecti've products once our
technical support agents have determined the product to be defecti've via
troubleshooting steps.
CLI Support wrote:
In the meantime please take the time to browse our latest offerings from
Creative:
Stunning design and superior audio reproduction. The Creative HQ-900
Headphones embody all these and more while deli'vering clear and detailed
playback for all genres of music. Coupled with its reversible earcups,
the HQ-900 headphones is great for critical music monitoring and is the
choice headphones for club DJs and home studio mixers.
More info about the product in this link:
http://us.creative.com/products/prod...8&product=7009
At this point, I'm pretty tired of dealing with this card. The store I bought it from won't take it back for an exchange or refund, and I doubt CL will RMA it, since the 'product' seems to work fine (though IMHO, defecti've drivers = defecti've product). Even if I could get an RMA through CL, they'd only end up sending me another card, which wouldn't fix the driver issues at all.
I'm going to look around and see if I can find someone interested in buying it, then put that money towards a new card from M-Audio. In the meantime, however, I'll play CLI Support's game and try uninstalling and reinstalling the drivers again. Let's see where that goes.
Message Edited by Emura on 04-3-2008 0:24 PM

At my wits end can any one save xmas for me Re K6Delta LSR And lock ups

Hi Guys,
Right i have built a pc for the kids but when i try to get it to run it locks up randomly.
Spec
80 gig seagate baracuda 7200 rpm
Amd Athlon 2800 XP CPU
Copper King Cpu Fan
512 DDr 400 Mhz
DVD Rom
DVD 106 RW
ATI 8x AGP 9600 Radeon Pro
Latest drivers for all the above where aplicable are installed.
The machiene seems happy to back up data to the dvdrw and happy for general video play back and editing as well as spread sheets etc. But when it comes to game play the pc just locks up. I have tried another card and another cpu and mother board and on all occassions the symptoms persist. So i can rule out any bads componenets. The only thing i hav'nt changed is the ram but i did use a proggy called docmem which runs from a floppy and checks the ram which it was happy with.
When it crashes my cpu temp is arround 56o - 59o i thought this may be high but according to sources this temp plus alot more should not cause instability.
I got this reading on 2 seperate delta k6 lsr boards as well as 2 cpus ??
Any one any ideas. I'm stuffed and it's supposed to be a xmas presant for the kids but it wo'nt be much good if they cant game.
Is their anything else i should be doing as i dont belive that 2 boards 2 cpus can both be faulty.
PLEASE PLEASE PLEASE HELP QUICK

Perhaps you could try the usual stuff, I suggest you start with no 5 or 6, as the other then will be natural:
1 Are all cables properly connected: power cables, IDE-cables, sound etc
2 Are the units set as master and slave if applicable? Suggestion, keep harddisks on a separate IDE connection, No 1.
3 Are there any hard ware conflicts? See Control Panel/System!
4 Have you tried entering 'Safe Mode, if applicable, where you can see and remove surplus hard ware?
5 Try minimizing your system, and install just one unit at a time! Time consuming, I know, but rather effective.
6 What does the BIOS say about the installed units? Are they correctly acknowledged? Press Delete (or whatever) during start-up to enter BIOS.
7 Can you reach Windows Update? Microsofts knowledge base might also be useful.
8 Have you had backgroun programs running while installing software and drivers? Common problem when updating. The only thing you really, really need is Explorer, but SysTray is also recommended.
9 Run MSCONFIG or applicable to see what the computer thinks it should load and be running. There you can also remove programs to start automatically.
Hope things work out! Remember that its as easy to do a mistake as it is to forget it.

Firefox is in conflict with Flash player. Flash keeps crashing and locking up Firefox. Also, may be effecting Outlook. Downloaded the current rev of Flash. Still crashing. Please advise.

Of late, when ever I attempt to listen to radio online, or view video, the viewer / Flash crashes, locks up Firefox, and seems to also have some sort of effect on MS Outlook.

It could be that hardware acceleration in Flash is causing it (and Firefox) to crash. Try following this to disable it: [[Managing the Flash plugin#w_playing-flash-videos-makes-firefox-hang]]

Safari crashes AND locks up the Mac too

Safari crashed while browsing for no apparent reason. Now will not launch, and also locks up the system when it crashes. Have to restart the computer. Tried deleting the cookies.plist file, and no change. I also tried re-installing the app, no help there either. Any suggestions?

I have the same issue where Safari locks up my Mac Book Pro, Dou Core 2, Leopard (whatever the lastest update is).
Here is the event log that lead up to the lock up:
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Process crash and lock status

Hi All
In my case, when one environment is shared among multiple processes and suppose if one of the process crashes after acquiring a write lock on a Dbt. then all the lock requests by other processes causes the Berkeley DB to return DB_LOCK_NOTGRANTED error code.
Following is the code snippet after which a process crashed.
nRet = Env.lock_get( uLockID, DB_LOCK_NOWAIT , &dbKey, DB_LOCK_WRITE, &DBLock );
I can only get out of this situation only after performing a recovery, that is using the DB_RECOVER flag in the environment open, which requires all the process to stop all the database operations in the environment.
I would like to know is there any workaround other than performing a database recovery.
Thanks in advance
Nisam

hello,
For a write lock recovery should be run.
thanks,
Sandra

Running at 120 degrees on MBP 2011 and lock ups

Ever since I got my MBP it has been running at this temperature is that normal? Once it was just too hot to touch on the bottom. Other times it just locks up, no spinney wheel all that works is the mouse but it wont click anything. Is there a way to help this?

from the first day I purchased my Macbook pro I have had nothing but lockup problems. Tech support had me reset the PRAM or something like that. Then do another reset by holding down some keys and rebooting. The next step was the reinstall the OS again. Still, nothing but a hot computer. In fact so hot that it burns my hand on the upper left hand side. Again, no remedy from Apple. I am not the only student here at college experiencing the same problem. It has been so bad with Apple's around our campus that some instructors have asked students to purchase Lenovo laptops instead. I like Apple and the ease of use. However, if I cannot use my Macbook Pro properly and Apple cannot provide a fix then I may have to ditch my Apple for a Lenovo - just so that I can graduate.

Crashes and Lock-ups

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