CRASHES AT START UP -MISSING REQUIRED PLUGIN - BRS PENCIL TOOL

Can someone please help with this? I dont know what I did, but the BRS Pencil Tool plug in is missing from the illustrator filters in the plug in folder, and now I cant get illustrator to start. Illustrator goes through the start up process and at the end I get an error message saying "Missing required plug ins" "BRS pencil tool" and then Illustrator crashes. After that the "Crash Report" pops up. I've done a search for the missing file on my computer and nothing comes up. If I uninstall and reinstall will that fix the problem? And if I do reinstall will my previous CS2 work be safe? I tried to call Adobe, but since I don't have the serial number they refuse to help. Thanks Adobe!

If you are getting a message about the BRS pencil tool and you are using Windows Vista or XP, you may be missing an important font. For Vista users you are missing the Segoe-UI font. For XP users you are missing the Tahoma font. These fonts need to be installed on your system in order for Illustrator, Flash, Photoshop and InDesign to launch. Most of the other applications will give you a generic "application has stopped working" error when trying to launch.
Also, another clue is located inside the Event Viewer. For vista users, click on your start button and in the search area type "event", the event viewer will show in the results area, click on it and then click on "windows logs", then click on "application". For XP users, click Start, then Run and type "eventvwr" and hit enter, then click on "Application". By double-clicking on an error you will see the description for the problem. If the faulting module shows AdobeOwl.dll, you are most likely missing the font. You can do a google search for the font and they are available for download.

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