Crashes on startup in windows 7

Hi, I downloaded the trial version of Premiere Elements 11 on my computer because I need it for a school project-- I need to convert the .prel to a more usable format like .wmv etc. Everytime that I attempt to start the program the program crashes, however the photo editor works fine. My computer specs are as followed: AMD Phenom II X6 1035T processor clocked at 2.6 Ghz, 8 Gb of ram, Windows 7 Home Premium Service Pack 1. The model is a Dell Studio XPS 7100, if that matters. Could someone please help me get elements running, or point me to some other .prel converter? Thanks.

thisguy11111
Premiere Elements 11 Windows 7 (assumed 64 bit system)
Are you or the program setting for the project preset? Whoever is doing it, verify the project settings via Edit Menu/Project Settings/General. The project preset should match the properties of your source media.
What are the properties of what you are putting on the Timeline? You mentioned files with a .mp4 file extension. What is the video and audio compression, frame rate, duration among other things?
1. You say that you have the latest version of QuickTime installed. Correct?
2. Are you running the program from a User Account with Administrative Priviledges? And/or have you right clicked the program's desktop icon and selected Run As Administrator?
Among the other considerations, this is what I would like you to do first, that is, delete the Adobe Premiere Elements Prefs file. The path to it in Windows 7 64 bit is:
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete.
Make sure that you are working with Folder Options Show Hidden Files, Folders, and Drives On.
When you did the download and/or installation of Premiere Elements 11, did you do so with antivirus and firewalls Off?
We will be watching for your results.
Thanks.
ATR
Add On..if the above does not work, we may have to consider a complete and clean deactivate, uninstall, reinstall of Premiere Elements 11 as well as an uninstall/reinstall for QuickTime. Do you have an Premiere Elements 11 installation disc or installation files if it comes to this?

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Source:        Application Error
Date:          4/15/2014 3:54:06 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ***
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Faulting package full name:
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We also have the same issue with Dell E6420 running Windows 8.1. Lync application does not respond after start-up. Did you try looking for the error file under
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Interesting, I don't have any 6420's handy but figured the issue would exist on those also. I looked up the location you mention and see many crash logs for Lync. Not really sure what the error is, just says it stopped working.
Version=1
EventType=BEX
EventTime=130420688460358806
ReportType=2
Consent=1
UploadTime=130420688461296414
ReportIdentifier=14b4ce17-c4e0-11e3-8255-8c705a44a074
IntegratorReportIdentifier=14b4ce16-c4e0-11e3-8255-8c705a44a074
WOW64=1
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Response.BucketTable=5
Response.LegacyBucketId=81648064370
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lync.exe
Sig[1].Name=Application Version
Sig[1].Value=15.0.4420.1017
Sig[2].Name=Application Timestamp
Sig[2].Value=5067326f
Sig[3].Name=Fault Module Name
Sig[3].Value=igdumd32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=9.17.10.3517
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=532b0b5b
Sig[6].Name=Exception Offset
Sig[6].Value=00001040
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
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UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
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Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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Name: MEGA
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Keywords:      Classic
User:          N/A
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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Solved!
Go to Solution.

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I reverted back to skype version 7.0.0.102 which was and is working fine !!
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Best regards,
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Date:          7-5-2015 15:21:48
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Erasmus
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    <Data>545036e9</Data>
    <Data>c0000005</Data>
    <Data>001da525</Data>
    <Data>1340</Data>
    <Data>01d088c8c065ee1d</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>C:\Windows\SYSTEM32\MFCORE.DLL</Data>
    <Data>03769d95-f4bc-11e4-826f-0022159d4cf3</Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>
Log Name:      Application
Source:        Application Error
Date:          7-5-2015 15:07:42
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Erasmus
Description:
Faulting application name: Skype.exe, version: 7.4.80.102, time stamp: 0x55311f54
Faulting module name: MFCORE.DLL, version: 12.0.9600.17415, time stamp: 0x545036e9
Exception code: 0xc0000005
Fault offset: 0x001da525
Faulting process id: 0x1d04
Faulting application start time: 0x01d088c6af105890
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SYSTEM32\MFCORE.DLL
Report Id: 0b31317e-f4ba-11e4-826f-0022159d4cf3
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-05-07T13:07:42.000000000Z" />
    <EventRecordID>5678</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Erasmus</Computer>
    <Security />
</System>
<EventData>
    <Data>Skype.exe</Data>
  <Data>7.4.80.102</Data>
    <Data>55311f54</Data>
    <Data>MFCORE.DLL</Data>
    <Data>12.0.9600.17415</Data>
    <Data>545036e9</Data>
    <Data>c0000005</Data>
    <Data>001da525</Data>
    <Data>1d04</Data>
    <Data>01d088c6af105890</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>C:\Windows\SYSTEM32\MFCORE.DLL</Data>
    <Data>0b31317e-f4ba-11e4-826f-0022159d4cf3</Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>
Log Name:      Application
Source:        Application Error
Date:          7-5-2015 14:18:32
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Erasmus
Description:
Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Faulting module name: MFCORE.DLL, version: 12.0.9600.17415, time stamp: 0x545036e9
Exception code: 0xc0000005
Fault offset: 0x001da525
Faulting process id: 0xdec
Faulting application start time: 0x01d088bfeac3e608
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SYSTEM32\MFCORE.DLL
Report Id: 2ccfeec8-f4b3-11e4-826f-0022159d4cf3
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-05-07T12:18:32.000000000Z" />
    <EventRecordID>5620</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Erasmus</Computer>
    <Security />
</System>
<EventData>
    <Data>Skype.exe</Data>
    <Data>7.4.0.102</Data>
    <Data>55310e09</Data>
    <Data>MFCORE.DLL</Data>
    <Data>12.0.9600.17415</Data>
    <Data>545036e9</Data>
    <Data>c0000005</Data>
    <Data>001da525</Data>
    <Data>dec</Data>
    <Data>01d088bfeac3e608</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>C:\Windows\SYSTEM32\MFCORE.DLL</Data>
    <Data>2ccfeec8-f4b3-11e4-826f-0022159d4cf3</Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>

Bridge CS6 crashes on startup with Windows Vista

I have just installed Adobe Bridge CS6 on a Windows Vista system. When I try to open it I get a message "Adobe Bridge CS6 has stopped working". The program won't open. Solutions?

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Adobe Bridge forum, where you'll get more specialized help.

Adobe Premiere Pro CC Crashes on startup after upgrading to new computer monitors

Hey everybody, I am tech-savvy so go ahead and throw detailed answers at me. I recently updated to Windows 8.1 because Premiere Pro CC (version 7.2.1) crashed on startup in Windows 8. After the update to Win8.1, it worked fine with my old 19in. VGA full-screen monitors. However, after I installed new HD wide-screen monitors yesterday, I opened Premiere Pro and it started up just fine and is stable until it processes a video file. If I'm fast enough, it will successfully import a file from the media browser, but as soon as it "processes" the video in the media browser or the video in the timeline, Windows gives me the error "Adobe Premiere Pro CC has encountered an error and must be shut down". I tried every trick in the book- including changing the monitor refresh rate down from 144Hz to 60Hz, tried using an HDMI cable instead of DVI-D, and tried reinstalling Premiere Pro (restarting the computer at the proper points in the process), and tried setting it to render using no GPU acceleration (Mercury software only). Nothing seems to work. Below are the specs on my computer:
CPU: AMD FX-8120, GPU: Dual AMD HD Radeon 6670's 1GB GDDR3 each outputting to its own monitor via DVI-D Dual Link, Monitors are ASUS VG248QE 24" running 1920x1080p resolution @ 144Hz, 7200RPM Western Digital HDD.

I had this same problem on my HP laptop that has two video cards. I had to dissable the Intel 4000 in order to get Premiere CC to function. However, once this one done, it was no longer possible to use the external monitor (even when I closed the lid, it simply would not recognize the external monitor). Thus, each time I'm using Premiere CC then I have to disconnect the monitor and use device managre in Win8.1 to dissable Intel. It's really a huge pain in the arse. Also, I do not have an option to choose to choose a second monitor in Win8 once the Intel is dissabled. I've updated both drivers - so, I guess that's the only solution there is for my laptop. I'd suggest not using this software with a HP laptop that has two graphics cards.

ApplePhotoStreams.exe crashes on startup

Hello,
I having the problem that the ApplePhotoStreams.exe crashes on startup of windows 7 (32-bit). At manuall start it happens the same. It works on another PC very well. I reinstalled icloud a few times but it doesnt solve the problem.
What can I do?
Greets Enrico
That are the problem details:
Problemsignatur:
Problemereignisname:    APPCRASH
Anwendungsname:    ApplePhotoStreams.exe
Anwendungsversion:    7.1.75.5
Anwendungszeitstempel:    4eb0a8dc
Fehlermodulname:    KERNELBASE.dll
Fehlermodulversion:    6.1.7601.17651
Fehlermodulzeitstempel:    4e2111c0
Ausnahmecode:    e06d7363
Ausnahmeoffset:    0000d36f
Betriebsystemversion:    6.1.7601.2.1.0.256.1
Gebietsschema-ID:    1031
Zusatzinformation 1:    0a9e
Zusatzinformation 2:    0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3:    0a9e
Zusatzinformation 4:    0a9e372d3b4ad19135b953a78882e789
Lesen Sie unsere Datenschutzbestimmungen online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0407
Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
C:\Windows\system32\de-DE\erofflps.txt

Same Problem here, but Win7 32 Bit (fresh install!!): This are the problem details I get. Re-Install did not work for me.
Problemsignatur:
Problemereignisname:    APPCRASH
Anwendungsname:    ApplePhotoStreams.exe
Anwendungsversion:    7.2.5.1
Anwendungszeitstempel:    4f3a19cc
Fehlermodulname:    ApplePushService.dll
Fehlermodulversion:    2.1.19.1
Fehlermodulzeitstempel:    4f3de55c
Ausnahmecode:    c0000005
Ausnahmeoffset:    000019ef
Betriebsystemversion:    6.1.7601.2.1.0.768.3
Gebietsschema-ID:    1031
Zusatzinformation 1:    0a9e
Zusatzinformation 2:    0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3:    0a9e
Zusatzinformation 4:    0a9e372d3b4ad19135b953a78882e789

Any Mozilla product I install crashes at startup. The first window I see when I open a Mozilla product is the crash reporter. I have tried every possible solution but cannot open anything. It started with firefox. Can anyone please help?

Hi there, as the question says, I cannot open any Mozilla product. I have tried to install firefox 3.6, older versions of Firefox, Firefox 4.0, Sea Monkey, Thunder Bird and Sun Bird. I have the same problem everytime. I open any of these programs and the first and the only window that appears is the crash reporter. I've tried opening it in Safe Mode and the same occurs. I have tried entirely uninstalling the products incuding the registry keys but no help. I shall post the detailed error reports, if they help solving this issue. Can you kindly look into this and find a solution as I use all of these Mozilla products and my life has been a hell since they've ben down.
Seamonkey Error Report:
Add-ons: [email protected]:2.0.4,{59c81df5-4b7a-477b-912d-4e0fdf64e5f2}:0.9.85,{f13b157f-b174-47e7-a34d-4815ddfdfeb8}:0.9.87.4,[email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:1.0
BuildID: 20101123124820
CrashTime: 1296412292
InstallTime: 1296412283
ProductName: SeaMonkey
StartupTime: 1296412291
Theme: classic/1.0
Throttleable: 1
URL:
Vendor: Mozilla
Version: 2.0.11
This report also contains technical information about the state of the application when it crashed.
Sunbird Error Report:
Add-ons: [email protected]:1.2009p,{e2fda1a4-762b-4020-b5ad-a41df1933103}:1.0b1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:2.0
BuildID: 20091211101839
CrashTime: 1296413028
InstallTime: 1296411446
ProductName: Sunbird
SecondsSinceLastCrash: 1578
StartupTime: 1296413025
Theme: classic/1.0
Throttleable: 1
URL:
Vendor: Mozilla
Version: 1.0b1
This report also contains technical information about the state of the application when it crashed.

Did you find a solution?
Same problem over here as well, FF 7 is ok but FF8 / FF9 and Thunderbird 8 / 9 crash on startup.
They both work if I start them in safe mode with everything enabled.

Adobe photoshop cc 2014 crashes at startup / GC driver up to date (nvidia 740M) / windows 8 / uninstalled software reinstalled disconnected creative cloud and reconnect / nothing solved /error report ready to send

Help
in this for 3 and a half hours now and really nervous bout it.
adobe photoshop cc 2014 crashes at startup /
solely photoshop : lightroom illustrator indesign okay /
GC driver up to date (nvidia 740M) /
windows 8 /
uninstalled software and reinstalled from creative cloud app /
disconnected profil creative cloud and reconnect /
moved preferences out /
I just have installed a fresh OS windows 8 and nothing but the adobe apps /
nothing solved /error report ready to send
(edit)
funny cannot send the image of the errors because i DO NOT have a photoshop working version !)
(did the screen copy, exported in jpeg srgb from illustrator)

exported the error log from lightroom still not working as it seems like the file (it's a screenshot) is more than a 8mo size file !
i ignored i was using a 8k screen till now
please help
Cheers,
Arnaud.

Itunes crashing on startup - Windows 8.1

Hi since upgrading to Windows 8.1 I've had nothing but problems with itunes. Since downloading the latest Microsoft release for 8.1 my Itunes constantly crashes on startup. I've tried removing and reinstalling itunes, still didnt work. I then tried running itunes in various compatibility modes eg windows 7 etc, still not working. To be honest I feel this is a poor show that two major worldwide programs fail to work together on Windows 8.1. Any help in getting itunes to work would be gratefully received. Thanks J

Have you gotten any help with this issue anywhere else?

Skype 7.6 crashes on startup Windows 8.1

Hello, I've been having this problem for over a week, have searched these forums and have tried multiple solutions that have been posted on different threads regarding skype crashing on startup, but to no avail. When I start up skype, I get the spinning wheel and then a message that says "Skype has stopped working. A problem caused the program to stop working correctly, etc." I have tried reinstalling skype, installing various versions, and nothing seems to work. I'm running IE11 with default settings and my Adobe Flash is up to date. To expedite this process, I have ran the dxdiag.exe and have attached a .zip of the file. Also, I booted my computer in safe mode and tried running Skype 7.6, and got this specific error message. Any guidance would be greatly appreciated. Thanks, Kevin

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Firefox 4.0.1 crashes on startup (windows xp)

Since I upgraded to the new firefox (4.0.1) it crashes on startup.
(By crash, i mean the mozilla crash reporter appears and goes no further)
I am running windows xp.
Here is what i have tried so far:
- uninstalled & reinstalled firefox
- restart in safe mode (causes crash reporter to appear too)
- uninstalled google desktop

Only I upgraded to firefox 4 while it was in beta and never had any problems like this. It took the final version to have problems. I truly miss my Firefox 4.
it crashes on start up with tabs open. sometimes i can tell it not to open my tabs and it'll run until I open up some tab that causes things to crash. but once it crashes it wont run until i close all the tabs. but on other occassions it just crashes.
thanks

Crashes on startup in windows 7

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