Crashes when operating via Go-Global

Hello,
our customer works with Go-Global which is not supported by SAP. Now he has crashes with business One and gets dump files but these files are unreadable. Does somebody has the possibility to read such files so the customer can maybe solve his issue?
When the customer opens Business One on the server no crashes happens. Can somebody help me?
Thanks,
Stefan

Hi mike_coreit,
To rule out any software issue on your BlackBerry® Pearl™ 8120 smartphone that may be causing this, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software. For further steps, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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