Crashing Airport Extremes

I have read over and over on this forum and a great many others, how the saucer shaped Airport Extremes crash, sometimes several times a day. No one to date has posted a real solution, and by real I mean something other than "reset it to factory and set it up again" which yes I have done and no it doesn't work.
Let me say that I have numerous Vlans here at where I work. Only on one Vlan, the main one and the largest, does the Airports crash. If I move them someplace where nothing connects to them, like my workbench, they run seemingly forever. If I connect them to another Vlan in my office and use them for that, they never crash.
I have done this with 5 or 6 Airport Extremes. Backgrading the firmware did not help. It may have helped some people, but I don't think that is the cause. Something ON the network, perhaps Windows doing DHCP is crashing them. I have noticed one thing in common: Everywhere an airport crashes regularly, there is someone using a Windows laptop using DHCP. Places where only Macs connect, I do not have this problem.
Does this stir anyone's imagination to suggest a possible cause? Could it be a DHCP option that Windows is trying to query the DHCP server for? I am using a 3rd party DHCP server (meaning NOT Windows). Just tossing that out there.
Also, can we all agree that archiving past UNRESOLVED issues is a bad practice? That means I am going to have to repost and say everything everyoen else has already said all over again because I cannot post to an archived thread.

Does this help?
https://discussions.apple.com/thread/3045044

Similar Messages

Bit torrent crashes airport extreme

Hi, I am currently on my 3rd airport extreme, but the first one was just sold and replaced to upgrade to gigabit. However the second is because Apple sent me a new one. The reason for this is it was continuously crashing and we couldn't figure out why. When I got the new one it didn't take long for it to start crashing too, which is what made me consider everything that was common between the two airports that could cause both to crash and I think I have found it. Its bit torrent. The airport will work perfectly all day long, but if I launch Azureus and start downloading, and I'm only connecting to maybe 4 peers at a time and at about 30kb/sec, the airport will crash within 40 minuets with almost 100 percent certainty. I am curious as to how many people may be able to narrow down their airport crashes to the running of bit torrent.

I've been struggling (understatement) with this for about 2 weeks now.
I began back up running a few torrents - very low key, pissy stuff. The internet has been going down as much as 6 times a day. But it's not the AEBS - My modem shuts down as well cuz we tried a computer hardwired to it. Both modem & router needed rebooting. Modem pings fine from the ISP and all modem lights appear fine despite no internet when directly wired to modem. I have Comcast. (sadly)
So seriously... this fix is working for everyone?
But fine... why would this all affect the modem itself? Comcasts insists they aren't throttling/shutting me down. Yet, today I've been plugged into the modem directly and the internet blowouts have stopped. Almost like the Extreme was telling the Modem to shut me down.
Can someone explain how this fix works and the mechanisms as to why it would fix this? I really need to understand this. It's been my full time job for 2 weeks now.

Linksys WUMC710 bridge crashes Airport Extreme (802.11ac) network

I have just bought the Linksys/Cisco WUMC710 802.11ac bridge to use with my Apple Airport Extreme (the 802.11ac). After resolving some channel related issues getting the Linksys to see the network, I now find that after about 30 seconds of having the Linksys on the wireless network, it causes the Airport to go into an error mode (orange flashing light) and the whole wireless and wired network (running through the Airport) fluctuates or disappears entirely. Powering down the Linksys restores everything back to normal.
I am on latest Airport firmware, and v1.0.1 for the Linksys. The Linksys is about 5m away from the Airport at the moment. Security is WPA2 personal.
Any thoughts on what might be causing this?

Hello
I tried to set the WUMC710 (Firmware 1.00.18) and Airport time Capsule 2TB (Firmware 7.7.3) and I could not in any of the ways ...
Any solution??
The Time Capsule Airport every time you connect the Linksys restarts ... because?
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Finder crashes when I try to access airport extreme 2tb

As of this afternoon when I try to access my airport extreme 2TB through Finder, Finder either crashes or becomes unresponsive. Any ideas why?

Finder crashes occur both on my MacBook Pro (4,1) and MacBook Air (2,1). There is very little in common between the hardware of the two systems except the Santa Rosa processor. One has HDD and the other SSD. One has 6GB in DDR2 memory in two dimms and one 2GB DDR3 soldered. One has an 8600M and one a 9400. One starts a bunch of apps at login and one starts nothing. And so on. Since it happens on different kinds of systems, it's definitely not a hardware problem with certain specific hardware. And I'm pretty sure I saw a report from someone with a MacPro.
I've looked at a lot of finder crash logs. A number of them seem to happen when something (memory or an object) is being freed and an error occurs. This causes an abort and the finder is killed and restarts. Not exactly a "crash". More like controlled flight into the ground. The other cases are probably not catching the error and getting seg faults, so those actually are crashes. Unfortunately, the place this happens seems to be different every time but usually related to finder or AppKit.
I suspect a memory corruption bug somewhere. I've pushed my system by opening and closing
folders, scrolling up and down, and opening and closing subfolders, and once the problem happens, it is usually reproducible for a few minutes (or a few repeats of the action that caused the crash).
Then it will often "magically" start working or a slight variation of behavior, e.g., opening a folder directly vs. using a finder window sidebar alias (or vice-versa) will work.

Crashes with Airport extreme

I'm trying to set up a wireless network at home, part of which involves an external hard drive attached to the AirPort Extreme base. My iTunes library is too big to keep on the laptop, so it is on the external drive. When I'm listening to stuff through iTunes, everything seems to work alright for a while, and then iTunes locks up. I get a spinning pinwheel that goes on forever. If I force quit, it will be removed from the list of running applications, the window will disappear from the desktop, but the icon in the dock will have a little bullet next to it as if it were still running. If I re-open the force quit menu, iTunes will return to the list every time, even though there is no evidence that it is actually running. If I try to restart the computer, the whole thing freezes up and the computer can only be forced to shut down by holding the power button down. After the restart, iTunes continues to remain useless (if not crash-inducing) and the external hard drive is inaccessible. The only temporary fix is to re-setup the base station with the airport utility. No problems arise if the hard drive is connected directly to the computer. This problem has happened with each version of iTunes since the AirPort Extreme was released.
Here's what I got (from the wall out)
DSL modem (in bridge mode)
Airport Extreme (handling DHCP/NAT stuff, up-to-date firmware))
-printer and LaCie d2 250 gig HD connected via USB to Base Station
-First gen MacBook pro 17" connected via AirPort to Base Station (which I don't believe have airports that support the n protocol)
-AirPort Express (doesn't affect stability. the freeze-ups happen whether I'm on the network through the base station or the express)
help please
MacBook Pro 17" Mac OS X (10.4.10)

I have the same exact problem as you! I have been asking everyone on this forum for help about this, but nobody ever responds with an answer. I tried resetting my modem and router, and that seemed to help, but after copying files to different hard drives, I still get an error... after I check to see if anything copied, it actually worked! It never shows me the copy animation, all I get is an hourglass. When I try copying wirelessly to the same drive using my Macbook Pro, it works like a champ! I thought maybe the Airport Extreme doesn't work well with XP, but others say they have no problems. Should I reformat a partition of my hard drive to something that works better with the Airport Extreme?

Selecting Airport Extreme crashes Finder, have to connect to it as a server

I just started getting this out of nowhere.
I have not installed anything new, or moved or reconfigured any hardware recently.
I have to open Finder and connect to my Airport Extreme as a server.
If I try to select it from the Finder under 'Shared' in the sidebar, Finder crashes.
Every. Single. Time.
One thing I just noticed is that my I used to have to click [Drive name] [Root folder with same name as drive folder] -> Folders.
That 2nd step is gone now. It's just [Drive name] -> Folders.
I have a feeling a manually deleting my Time Machine sparse bundle or something borked this. Any ideas?

What the actual.
I rebooted. Everything is fine now. Back to the way it was.

Latest Airport Extreme crashes PPC iMac (Tiger)

I replaced my spaceship Airport Extreme base Station with the latest 5th generation Airport Extreme—I set it up with a MacBook running OS10.5.8, and now the PPC iMac crashes (Tiger). Kernal panic attack.
Apple info said older Macs (running Tiger) could still use new Airport Extreme, but you needed Leopard to set it up. Which I have. So why is my iMac crashing?

I used Airport Utility 5.5.3 to set up Airport Extreme.

Airport Extreme 4th Generation Freezes/Crashes - dropped connection

Hi
I have an Airport Extreme (4th Gen) Base Station which has started to freeze/crash. It will work fine for a while and then it will dissapear as an available network to connect to, this is via both Wireless and a LAN connection (MacBook Pro and iPhones and iPad connect wireless and Mac Mini is connected via LAN) The Green light is still on but airport utility reports that there is no available basestation unless I pull the plug on the base station and let it reset.
I had been running firmware 7.6 and had tried downgrading to 7.5.2 but that made no difference and I am still getting the problem.
I have also reset the base station to default settings and set up again which has also not helped.
Has anyone else experienced this problem or have any ideas on how I can resolve this as loosing my network every 30 mins - 1 hour is a little annoying
Thanks
Justin

I am having the same probably. Just starting to do this 2 days ago. Not sure if that is related to the new airport utility or the new firmware.
I am curious if you are having any luck fixing it? If so, please share some hints.
Thanks
--Kevin

Airport Extreme crashes when transferring files in iTunes

Hi guys!
I'm running itunes library off an airdisk for one of my computers, it works fine when i play music from it but it crashes my airport extreme every time i try to edit or add music into the library. it will just say that i'm disconnected from that drive after itunes hangs for about 5 minutes and my network (internet, home network, airdisk) will stop working until i restart my router.
i've had similar set up before with a G5 and never had an issue, but that was on ethernet, my new setup is through wifi. I've read that there was an issue when transferring large files from computer to airdisk over wifi, but i didn't see the issue in finder, this only happens in itunes.
i have itunes 10.0.0.1 and the lasted firmware for airport extreme. I've tried simply dragging the files into my itunes and even tried using home sharing to transfer songs from another computer with a local itunes library, both crash the router. I ended up dragging one album at a time (about 10 songs at a time), it works for the first few transfers, but eventually locks up after awhile.
Did a bit of research, some say it's might be some kind of channel interference, did a little istumbler and it only showed very little noise so i'm not sure that's the case. is anyone else experiencing this? thanks in advance!

The fixed IP address solved the problems I was having with Time Machine and I did verify that the problem was not Time Machine but any disk access, however yes, it is possible that iTunes is having a problem dealing with a networked disk. I don't think it's the way that Apple really intended it to work, with the iTunes library on a networked disk, however you might be able to come up with some work arounds to make it work. Here's some suggestions if the fixed IP does not solve the problem:
Copy files you want to import to the drive first using the Finder. Put the files in the folder where all your music is automatically sorted if you have "copy to iTunes folder" and "organize iTunes folder" selected in preferences. What you should have now is all the artist named folders and then the new music all listed in this directory. Sort the window in list view so all the music and the folders are separated to make it easier to select the music. Now drag the music into iTunes. If it's in this folder, the files should not be copied into iTunes. They should just get linked to and then moved into their proper folders. It would also help diagnosing the problem if you could find out whether copying the same files using the Finder did work, so you would be looking for a work-around and also further diagnosing exactly what the problem is.
If you have an external USB drive, you could use that instead and plug it into the Time Capsule for access, but into the computer just when you need to manage/add to the media on the drive.
Another problem you are likely to come across is if you attempt to play back video content, especially HD content. I don't think iTunes expects the media to be on a network drive and therefore does not buffer sufficiently to play the content smoothly like it does if you were streaming the media to an AppleTV, for example.

AirPort Extreme Crash during PPTP connect using VPN on demand

I can reproduce this crash consistently every time.
My AEBSn is running 7.4.2. My MBP is running 10.6.2.
I set up a PPTP connection, tick "send all traffic over VPN connection" in the advanced options.
I add a domain to the "VPN on Demand" list and apply changes.
I click connect, and the AEBS light immediately goes amber. A few seconds later, it's back to green and everything is groovy...unless I try to connect again.
The problem is solved by simply removing the domain from "VPN on Demand."
Here's the relevant snippet from ppp.log:
Sat Jan 30 00:22:36 2010 : PPTP connecting to server 'xxxx.xxxx.xxx' (xx.xxx.xx.xx)...
Sat Jan 30 00:22:37 2010 : PPTP connection established.
Sat Jan 30 00:22:37 2010 : Using interface ppp0
Sat Jan 30 00:22:37 2010 : Connect: ppp0 <--> socket[34:17]
Sat Jan 30 00:22:40 2010 : pptpwaitinput: Address deleted. previous interface setting (name: en0, address: 10.0.1.14), deleted interface setting (name: en0, family: Ether, address: 10.0.1.14, subnet: 255.0.0.0, destination: 10.0.1.255).
Sat Jan 30 00:22:40 2010 : linked service found: Setup:/Network/Service/C1126C24-140A-4AE4-A35D-553148185E2F/Interface
Sat Jan 30 00:22:40 2010 : starting wait-interface timer for pptp: 20 secs
Sat Jan 30 00:22:51 2010 : pptpwaitinput: Address deleted. previous interface setting (name: en0, address: 10.0.1.14), deleted interface setting (name: en1, family: Ether, address: 10.0.1.5, subnet: 255.0.0.0, destination: 10.0.1.255).
Sat Jan 30 00:23:00 2010 : pptpwait_interfacetimeout: 20 secs TIMEOUT waiting for interface to be reconfigured. previous setting (name: en0, address: 10.0.1.14).
Sat Jan 30 00:23:00 2010 : PPTP has detected change in the network and lost connection with the server.
Sat Jan 30 00:23:00 2010 : Connection terminated.
Sat Jan 30 00:23:00 2010 : PPTP disconnecting...
Sat Jan 30 00:23:00 2010 : PPTP disconnected
Funny, huh?

Hi
I have had this problem with my Airport Extreme since day 1 and it is extremely irritating. Using Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2003 I can crash the router any time I like (or more to the point, really really dislike) by simply initiating a PPTP VPN from any client (wired or wireless) behind the Airport Extreme. The device flashes orange, drops everyone's internet connection and then about a minute later, comes back up again.
Whenever I have to connect to another site using VPN, I need to use NextG internet connection instead of my home cable connection. Any help with this would be gold because other than this really annoying problem (oh and the 'must reboot everytime you make a minor modification to configuration' requirement) I find it a great rock solid wireless access point.

AL iMac Crashes Gigabit Airport Extreme

I purchased the 24" 2.4Ghz aluminim iMac and the latest gigabit Airport Extreme N, a few weeks back. I was already using the previous non-gigabit Aiport Extreme N with a macbook, macbook pro, apple tv, tivo, and xbox 360 with no problems.
After getting the iMac up and running however, my Airport Extreme started crashing every few hours. I replaced it with the new gigabit Airport Extreme but the crashes continued. If I turn the iMac off completely, everything works fine. However, with the iMac on, the Airport Extreme will crash a few times a day. By crash I mean that all devices lose their connection to the Airport and the network is no longer visible to any of the devices. I have to powercycle (unplug) the Airport Extreme and then all devices can connect to the network again - until the next crash.
I've seen that others have problems with the connection being dropped - but is anyone having issues with the Airport Extreme crashing altogether?

I should also note that the iMac and Airport Extreme are not very close to each other. They are abut 25 feet apart in different rooms.

My airport extreme crashes thanks to Lacie HDD

Hi all,
I have a airport extreme (5g) with a Lacie HDD (2 years old) connected to it in my living room.
Now when i'm busy on my HDD, copying stuff or watching movies, my macbook tells me that teh connection with the HDD is interrupted.
When I got that messege, my WIFI fails to. When I have removed the powercable and put it back, it takes the airport extreme a few seconds to restart.
So what can I do, so the airport extreme wont crash?!?
greetz

The drive is formatted as Mac OS Extended (Journaled), correct?
Are you using a Mac computer?
The drive will not appear automatically on your desktop when you connect it to the AirPort Extreme.
How are you trying to mount the drive on your desktop when the drive is connected to the AirPort Extreme?
The USB port on the AirPort Extreme is under powered, so it is often necessary to use a powered USB hub when you attach a drive to this port....even if the drive has its own power supply.

Airport Extreme making PC crash + slow

I just got the Airport extreme 801.11n and I have a linksys wireless G.
I got the Airport extreme setup with my wifes PC notebook and my intel Macbook Pro.
When my wife uses google's Picasa photo program to send pictures over email, it works fine until she sends 6 or more then the laptop crashes. When I hook her up to the Linksys she can send as many as she wants (she just sent 15).
As some of the other posts indicate, it is noticeably slower.

Also, have you considered installing an Airport Monitoring widget that will tell you at what speed you are connected to your network at? http://www.apple.com/downloads/.../airtrafficcontrol.html
Unfortunately AirPortTrafficControl doesn't tell you the real speed. If you are connected to a 802.11g network it just generically states "54 Mbps".

Airport Extreme 802.11N (5th Gen) frequent crash

I had bought an Airport Extreme 802.11N (5th Gen) that died a few months after purchasing it. I had the unit replaced via Applecare in May 2013.
The new unit's firs recorded crash was in August 2013. After that, it crashed sporadically, these instances were not recorded. In May 2014 it crashed twice in one day. Every time of a crash, I've had to effect a hard reset to factory presets and upload a saved configuration. This last time I reconfigured from scratch and saved the new config. Now it crashes regularly, every month since September. I have no idea what to make of it.
Considering that I had one of the original Silver units running for years (and upgraded with a more capable Orinoco card—if you know what I'm talking about, you know that's old!). I expected to get reliable service from this more advanced unit. So far, It's a bit of a dud.
Any ideas? Any diagnostic tools I can use to see what's happening? Does this run of Airport Extremes have "issues"? Should I bother getting one of the new tallboy unit?
Thanks.

I have found the Gen5 AE to be very reliable.
I would have blamed a dud unit.. except that you have had two of them.. So I would be tracing where the problem is apart from the AE.
What modem do you run? How is the AE setup in the network?
The older utility is of far more use than the one in Yosemite. So do you have available an older OSX version or even windows.. you can see the logs from the unit.. just like you could in the original B and G versions.
(and upgraded with a more capable Orinoco card—if you know what I'm talking about, you know that's old!
Know exactly what you are talking about.. Orinoco were most desired for their use with wifi scanners.
How is your power?? Apple stuff does seem to use stuff that is highly susceptible to spiking. I keep my network stuff on UPS. (or battery direct feed).
I also do not like 7.6.4 firmware.. I know others here might find it ok but I can clearly demonstrate worse performance with it. Direct A-B testing.
Take the firmware back to 7.6.1 and factory reset and see if you get any improvement.
To actually need to restore firmware settings is not normal.. so something major is wrong and in unusual way.. I think power is one key part of it.

My new Airport Extreme 802.11n causes my PPC G5 to crash. Anyone else had this issue?, My new Airport Extreme 802.11n causes my PPC G5 to crash. Anyone else had this issue?

My new Airport Extreme 802.11n causes my PPC G5 to crash. Anyone else had this issue?

Any solutions? I just got my 5th generation Airport Extreme, set it up on my MacBook (OS X.5.8), and my PPC iMac (OSX.4.9) is having Kernal panic attacks whenever I try & join the new network. I;m now back on my old Airport settings and it doesn;t crash. Clearly it's the new Airport.

Crashing Airport Extremes

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