Crashing Apps and Aqua corruption on 1.8SP
I have a G5 1.8 SP here which has gone mad (most succinct way of describing its behaviour!)
The two major symptoms are corruption in the Aqua interface (usually on type) and most applications unexpectedly quitting. Screenshots can be seen at http://web.mac.com/chrishands/iWeb/Temp/
I've tried Hardware Test and TechToolPro, but the hardware test passes everything and TTP either passes or unexpectedly quits. I strongly suspect a hardware problem as the problem persists no matter what volume is used to boot - internal, external or optical.
G5 2GHz DP Mac OS X (10.4.3)
If that doesn't do the trick then, perhaps it is actually a motherboard gone mad since the CPU chip itself was what caused my G3 to have those display issues. Unless you know someone who has, or yourself have, a similar Mac that you can swap boards with you may have rely on service - but try the fresh OS 1st. Nothing worse than when a Mac goes mad...
G5 Quad Mac OS X (10.4.5) 4 GB RAM, 500GB ATA HD, NVIDEA GeForce 7800 GT, 23" HD Cinema Display
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Mac desktop freezing, crashing apps, and auto logging out
Yesterday my 27 inch mac running on OS X 10.9.3, late 2013 has started crashing every app I try to open and usually twitching out and logging me off. I've tried every user on the computer, all with the same result. I have also tried to reset the pvram and repair the disk, with no luck. I'm getting worried there is something really wrong with it, not sure if I should take it in to a store, or what. Also, I've booted in safe mode and it seems to work, however most of my apps/games won't run due to insufficient specs that I know I have. Very confused as to what caused this, since its pretty new and only 200 gbs of memory has been used out of 1000. Any suggestions are helpful! Thanks
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.autodesk\* \*dropbox \*GoogleDr\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /APPLE [HS]|DVD/d;s/.+: //;H;};/s: /{ /V/d;s/^ */- /;H;};${ g;p;};' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I have an iphone and it is obviously registered to my itunes so i have all my apps and music on it and my sister just got the new ipod touch and wants my apps and music and so i went to register it to my itunes to sync my music and apps to it just before her birthday but itunes crashed on one of the stages (the final stage i think) of registartion and so i had to close itunes and start it up again but it didnt give me the steps to register the ipod again and now when i connect it i go onto the ipod button and it is just blank with ipod written in the middle with no autofill buttons or sync buttons or any automatic fills and i cant drag music onto it either. Is there anything i can do?
- You need to restore the iPod to factory defaults/new iPod and start anew. Is the restore button visable in iTunes? If it is they restore the iPod.
- If it is not visible try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If the restore button is still not visable, try placing the iPod in recovry mode. See:
iPhone and iPod touch: Unable to update or restore -
Mail app and Notes crashes when printing
Hi!
We are experiencing trouble when printing to our Xerox WorkCenter 7120 (over wireless network). Printing from Mail App and Notes makes the app crash without printing the mail or the note. Is there any solution for this? Attaching the crash report below. Thank for helping.
Henrik
Process: Notes [20455]
Path: /Applications/Notes.app/Contents/MacOS/Notes
Identifier: com.apple.Notes
Version: 1.2 (103)
Build Info: Notes-103000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [164]
User ID: 501
PlugIn Path: /Library/Printers/Xerox/PDEs/XeroxFeatures.plugin/Contents/MacOS/XeroxFeatures
PlugIn Identifier: com.xerox.xeroxfeatures.pde
PlugIn Version: 1.29.0 (484)
Date/Time: 2013-04-23 11:01:20.453 +0200
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 44494 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 166985 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 51851286-9A19-43D6-9833-4634D88D69D8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8953c510 objc_msgSend_vtable5 + 16
1 com.xerox.xeroxfeatures.pde 0x000000010b05212a -[XRScalarFeature setCurrentValue:] + 106
2 com.xerox.xeroxfeatures.pde 0x000000010b0ae4cb -[XRMediaLibraryDataSource setMediaLibraryState:] + 91
3 com.apple.Foundation 0x00007fff82192d3a __NSThreadPerformPerform + 225
4 com.apple.CoreFoundation 0x00007fff8b78fb31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
5 com.apple.CoreFoundation 0x00007fff8b78f51d __CFRunLoopDoSources0 + 445
6 com.apple.CoreFoundation 0x00007fff8b7b27f5 __CFRunLoopRun + 789
7 com.apple.CoreFoundation 0x00007fff8b7b20e2 CFRunLoopRunSpecific + 290
8 com.apple.HIToolbox 0x00007fff842aaeb4 RunCurrentEventLoopInMode + 209
9 com.apple.HIToolbox 0x00007fff842aab94 ReceiveNextEventCommon + 166
10 com.apple.HIToolbox 0x00007fff842aaae3 BlockUntilNextEventMatchingListInMode + 62
11 com.apple.AppKit 0x00007fff89954563 _DPSNextEvent + 685
12 com.apple.AppKit 0x00007fff89953e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
13 com.apple.AppKit 0x00007fff89b9e639 -[NSApplication _realDoModalLoop:peek:] + 485
14 com.apple.AppKit 0x00007fff89b9ed6e -[NSApplication runModalSession:] + 49
15 com.apple.AppKit 0x00007fff89dc4460 -[NSConcretePrintOperation(NSInternal) _isCancelledAfterHandlingUserEvents] + 137
16 com.apple.AppKit 0x00007fff89fd8207 -[NSView(NSPrintingInternal) _printForCurrentOperation] + 446
17 com.apple.AppKit 0x00007fff89dc2a88 -[NSConcretePrintOperation _renderView] + 277
18 com.apple.AppKit 0x00007fff89dc30dc -[NSConcretePrintOperation runOperation] + 357
19 com.apple.AppKit 0x00007fff89a44989 -[NSApplication sendAction:to:from:] + 342
20 com.apple.AppKit 0x00007fff89b7a37c -[NSMenuItem _corePerformAction] + 406
21 com.apple.AppKit 0x00007fff89b7a06a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
22 com.apple.AppKit 0x00007fff89b78cf0 -[NSMenu performKeyEquivalent:] + 271
23 com.apple.AppKit 0x00007fff89b781b3 -[NSApplication _handleKeyEquivalent:] + 829
24 com.apple.AppKit 0x00007fff89a35173 -[NSApplication sendEvent:] + 4480
25 com.apple.AppKit 0x00007fff8994b24a -[NSApplication run] + 636
26 com.apple.AppKit 0x00007fff898efc06 NSApplicationMain + 869
27 libdyld.dylib 0x00007fff82dab7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8e7a8d16 kevent + 10
1 libdispatch.dylib 0x00007fff8ec2bdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8ec2b9ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8e7a6686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e7a5c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8b7ad233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8b7b2916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8b7b20e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff82137b66 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff82195cd2 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8e7a6686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e7a5c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8b7ad233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8b7b2916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8b7b20e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8219af5e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff8213375a -[NSRunLoop(NSRunLoop) run] + 74
7 com.apple.CoreMessage 0x00007fff830a7e17 +[_NSSocket _runIOThread] + 77
8 com.apple.Foundation 0x00007fff82195cd2 __NSThread__main__ + 1345
9 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8e7a8322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8b7f1f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e4afee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8e6d2c5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8e6e82bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e635ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8e6359b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8e6e82bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e635ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8e6359b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8e6e82bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e635ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8e6359b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8e6e82bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 11:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8e7a8122 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff86fbbdfd pthread_mutex_lock + 536
2 com.apple.Foundation 0x00007fff82152c8e -[NSLock lock] + 148
3 com.apple.AppKit 0x00007fff89b3ab97 __37-[NSUIHeartBeat updateHeartBeatState]_block_invoke_0122 + 52
4 com.apple.Foundation 0x00007fff821b912f -[NSBlockOperation main] + 124
5 com.apple.Foundation 0x00007fff8218f036 -[__NSOperationInternal start] + 684
6 com.apple.Foundation 0x00007fff82196861 __block_global_6 + 129
7 libdispatch.dylib 0x00007fff8ec2cf01 _dispatch_call_block_and_release + 15
8 libdispatch.dylib 0x00007fff8ec290b6 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff8ec2a1fa _dispatch_worker_thread2 + 304
10 libsystem_c.dylib 0x00007fff86fb8d0b _pthread_wqthread + 404
11 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 17:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8e7a6686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e7a5c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8b7ad233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8b7b2916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8b7b20e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8219af5e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.AppKit 0x00007fff89876386 -[NSAnimation(NSInternal) _runBlocking] + 377
7 com.apple.AppKit 0x00007fff898761e8 -[NSAnimation(NSInternal) _animationThread] + 65
8 libdispatch.dylib 0x00007fff8ec2cf01 _dispatch_call_block_and_release + 15
9 libdispatch.dylib 0x00007fff8ec290b6 _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8ec2a1fa _dispatch_worker_thread2 + 304
11 libsystem_c.dylib 0x00007fff86fb8d0b _pthread_wqthread + 404
12 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.Foundation 0x00007fff82194386 -[NSCondition wait] + 240
3 com.apple.Foundation 0x00007fff8218ca48 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 796
4 com.apple.Foundation 0x00007fff8218c6a8 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 131
5 com.xerox.xeroxfeatures.pde 0x000000010b0ae8e6 -[XRMediaLibraryDataSource retrieveRemoteMedia] + 886
6 com.apple.Foundation 0x00007fff82195cd2 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 21:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8e7a8386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff87040800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff87040717 usleep + 54
3 com.apple.AppKit 0x00007fff89b39868 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff82195cd2 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x7fffffffffffffff rbx: 0x00007faa053c7770 rcx: 0x0000000000000008 rdx: 0x00007faa032b04c0
rdi: 0x00007faa050ab850 rsi: 0x000000010b12de30 rbp: 0x00007fff5af82ef0 rsp: 0x00007fff5af82eb8
r8: 0x00007fff72e51fd0 r9: 0xffffffffffffffff r10: 0x00007faa0565ab40 r11: 0x00007faa033870d8
r12: 0x00007faa05711de0 r13: 0x0000000000000000 r14: 0x00007faa053c7d20 r15: 0x00007faa03364530
rip: 0x00007fff8953c510 rfl: 0x0000000000010246 cr2: 0x00007faa03364c18
Logical CPU: 0
Binary Images:
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0x104cdf000 - 0x104d21ff7 com.apple.Notes.framework (1.2 - 103) <5F2CD221-805B-3050-AC07-FFBB4541780A> /System/Library/PrivateFrameworks/Notes.framework/Versions/A/Notes
0x104ef1000 - 0x104f23fff com.apple.printingprivate.framework.PrintingPrivate (8.1 - 91.1) <157A388A-3E46-30E6-B3E5-87EE554663D3> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private
0x104f4f000 - 0x104f58fe7 libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x104f61000 - 0x104f61ffb +cl_kernels (???) <F74FEB58-803E-4F60-B93F-85DE68244C85> cl_kernels
0x106dde000 - 0x106ddffff com.apple.AddressBook.LocalSourceBundle (2.1 - 1169) <641DB5BF-1E7A-3090-8AA3-CB11262B43FC> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x106de5000 - 0x106de7fff apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so
0x106deb000 - 0x106dfffff dhx.so (169) <3C4D7E51-F30B-3A5B-9BB6-4426EC607E10> /usr/lib/sasl2/dhx.so
0x106e0b000 - 0x106e14ff7 digestmd5WebDAV.so (169) <D1EF0A0E-92FA-321F-9445-DD08A64C2493> /usr/lib/sasl2/digestmd5WebDAV.so
0x106e19000 - 0x106e1bfff libanonymous.2.so (166) <6417EA9E-4202-31DA-A086-B58F1E92C931> /usr/lib/sasl2/libanonymous.2.so
0x106e20000 - 0x106e23fff libcrammd5.2.so (166) <866C8DD4-5086-376A-BFC7-897A40327DB4> /usr/lib/sasl2/libcrammd5.2.so
0x106e2a000 - 0x106e33ff7 libdigestmd5.2.so (166) <F2344A08-F032-35D3-9EBB-F147D4100517> /usr/lib/sasl2/libdigestmd5.2.so
0x106e39000 - 0x106e3efff libgssapiv2.2.so (166) <83A21AF3-FB42-3ACC-B6ED-26B23388C4F4> /usr/lib/sasl2/libgssapiv2.2.so
0x106e43000 - 0x106e45fff login.so (166) <1F868238-FB26-3477-B31C-67DB400D6F68> /usr/lib/sasl2/login.so
0x106e49000 - 0x106e4efff libntlm.so (166) <82608FB8-E225-39FF-BC83-B9D3F89D7CEC> /usr/lib/sasl2/libntlm.so
0x106e53000 - 0x106e5afff libotp.2.so (166) <2AE53E63-A826-3E20-9B4D-476CC712410D> /usr/lib/sasl2/libotp.2.so
0x106e63000 - 0x106e65fff pwauxprop.so (387.1) <94457D86-AB48-33B6-8C01-F08C3BC6CE53> /usr/lib/sasl2/pwauxprop.so
0x106e6a000 - 0x106e6cfff libplain.2.so (166) <074D7604-3435-3E01-A86B-FF102001FC5B> /usr/lib/sasl2/libplain.2.so
0x106e70000 - 0x106e74fff libpps.so (169) <3C150ECF-0D94-3DBE-8AB6-7B0070700699> /usr/lib/sasl2/libpps.so
0x106e79000 - 0x106e7cfff mschapv2.so (169) <9DAC741E-6BB8-3DFA-85AD-532EB20E780B> /usr/lib/sasl2/mschapv2.so
0x106e81000 - 0x106eaefff com.apple.DirectoryService.PasswordServerFramework (10.8 - 27.1) <81194DEC-984F-3099-B537-F70394F8492C> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x106ec4000 - 0x106ec7fff shadow_auxprop.so (169) <FE9BCBA3-7F30-303B-A815-8FADE514246E> /usr/lib/sasl2/shadow_auxprop.so
0x106ecc000 - 0x106ecefff smb_nt.so (169) <F6798ECD-BBC9-3055-96E9-3A9836E36E7A> /usr/lib/sasl2/smb_nt.so
0x106ed3000 - 0x106ed6fff smb_ntlmv2.so (169) <FB9D0145-0F31-3FA1-A6B4-5F8530CC60CA> /usr/lib/sasl2/smb_ntlmv2.so
0x106edf000 - 0x106ee2ff7 com.apple.126.iaplugin (1.1 - 110) <0ABF0BCA-C639-3700-BB76-EF451851D431> /System/Library/InternetAccounts/126.iaplugin/Contents/MacOS/126
0x106ee8000 - 0x106eebff7 com.apple.163.iaplugin (1.1 - 110) <A5A4159B-EA0B-3A06-8F4E-1F39BFF95D44> /System/Library/InternetAccounts/163.iaplugin/Contents/MacOS/163
0x106ef1000 - 0x106ef6ff7 com.apple.contacts.iaplugin (2.1 - 1169) <ABDD0396-6065-3D03-8CC5-F15FBE626280> /System/Library/InternetAccounts/AddressBook.iaplugin/Contents/MacOS/AddressBoo k
0x106efd000 - 0x106f00fff com.apple.aol.iaplugin (2.1 - 210) <2267AF29-144F-3516-95B3-4288E2A1652F> /System/Library/InternetAccounts/AOL.iaplugin/Contents/MacOS/AOL
0x106f06000 - 0x106f0eff7 com.apple.calendar.iaplugin (6.0 - 1249) <8A7C7FF8-98D1-36BC-B9FD-EDCB91915B95> /System/Library/InternetAccounts/Calendar.iaplugin/Contents/MacOS/Calendar
0x106f17000 - 0x106f20fff com.apple.exchange.iaplugin (2.1 - 210) <48D09EA9-7227-348D-849B-19A7888867B4> /System/Library/InternetAccounts/Exchange.iaplugin/Contents/MacOS/Exchange
0x106f2a000 - 0x106f32fff com.apple.facebook.iaplugin (1.2 - 120) <BD9142C2-5548-33A3-9D8B-6BD3E918EA22> /System/Library/InternetAccounts/Facebook.iaplugin/Contents/MacOS/Facebook
0x106f3b000 - 0x106f46ff7 com.apple.flickr.iaplugin (1.1 - 110) <FF2EC6E1-3831-376C-873A-581F3E215E88> /System/Library/InternetAccounts/Flickr.iaplugin/Contents/MacOS/Flickr
0x106f51000 - 0x106f55ff7 com.apple.google.iaplugin (2.1 - 210) <5CE22781-4FE8-37D6-8BDF-0048331595CA> /System/Library/InternetAccounts/Google.iaplugin/Contents/MacOS/Google
0x106f5c000 - 0x106f61fff com.apple.chat.iaplugin (7.0.1 - 3318) <E95918CC-7520-348A-8158-C3845123430F> /System/Library/InternetAccounts/iChat.iaplugin/Contents/MacOS/iChat
0x106f67000 - 0x106f83fff com.apple.icloud.iaplugin (1.0.1 - 238.5) <182DE70D-0255-3D0F-BE81-C7D56E069089> /System/Library/InternetAccounts/iCloud.iaplugin/Contents/MacOS/iCloud
0x106f97000 - 0x106ff1fff com.apple.AOSUI (1.1 - 150) <B0095CFE-8A28-3C89-A55B-73C628DDE66D> /System/Library/PrivateFrameworks/AOSUI.framework/Versions/A/AOSUI
0x10702b000 - 0x107035ff7 com.apple.AppleSRP (5.0 - 1) <16B1431A-295A-386B-9159-A396877D6FE3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
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0x7fff8457c000 - 0x7fff84585ff7 com.apple.marco (8.0 - 900) <89016888-E37F-3244-906B-D88102483CA3> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff84586000 - 0x7fff845cafff libcups.2.dylib (327.3) <71E771A1-0489-3417-8A4A-56A2C930F80C> /usr/lib/libcups.2.dylib
0x7fff845cb000 - 0x7fff8465afff libCoreStorage.dylib (296.16) <E5BF76A1-2B3E-3FD8-ABF4-F8D18829BF0A> /usr/lib/libCoreStorage.dylib
0x7fff8465b000 - 0x7fff84660fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff84661000 - 0x7fff8466fff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff846e0000 - 0x7fff847ddfff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff847de000 - 0x7fff847defff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff847df000 - 0x7fff8482afff com.apple.framework.CoreWLAN (3.0.2 - 302.12) <896D75EB-069B-3674-936E-27A81568BECB> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8482b000 - 0x7fff8482cfff libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib
0x7fff85295000 - 0x7fff852a9fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff852aa000 - 0x7fff852acff7 com.apple.EFILogin (2.0 - 2) <51A470D7-1F72-3369-AF0F-AD2340B42C12> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff852ad000 - 0x7fff852feff7 com.apple.iCalendar (6.0 - 126.5) <3C743E01-70DB-341C-89EC-13B5EA70EEE2> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x7fff852ff000 - 0x7fff852ffff7 com.apple.SafariServices.framework (8536 - 8536.28.10) <0A50A10A-E261-3F73-8343-D9EC34AA98F1> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices
0x7fff85300000 - 0x7fff85308ff7 com.apple.AppSandbox (2.0 - 1) <2E28B3EA-EAD8-3632-862D-60286FE70D79> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff85309000 - 0x7fff8530aff7 libSystem.B.dylib (169.3) <132FE02E-3865-3F1F-B78D-C93D65930A67> /usr/lib/libSystem.B.dylib
0x7fff8530b000 - 0x7fff853ddff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff853de000 - 0x7fff853dffff libffi.dylib (18) <D20FE81C-271C-3446-ABC8-50B6A6F5BEA4> /usr/lib/libffi.dylib
0x7fff853e0000 - 0x7fff856f7ff7 com.apple.CoreServices.CarbonCore (1037.5 - 1037.5) <731D8F92-1C52-3613-BA01-EFEA54DADF41> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff856f8000 - 0x7fff856f8fff com.apple.SafariDAVNotifier (1.1.1 - 1) <F2E6ABF4-C7D7-341F-BC27-C9B0E7C4F4EB> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x7fff856f9000 - 0x7fff856fefff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff8578f000 - 0x7fff8579aff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8579b000 - 0x7fff857a6ff7 com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff857a7000 - 0x7fff857c6ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff857c7000 - 0x7fff857d4fff com.apple.KerberosHelper (4.0 - 1.0) <6815439D-1A03-3251-99FE-CC24CF4C93C5> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff857d5000 - 0x7fff857e0ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff857f2000 - 0x7fff85841ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff85842000 - 0x7fff85874fff com.apple.framework.Admin (12.0 - 12.0) <21E02DE3-B255-3A55-8F55-7FC9EE864C06> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff85875000 - 0x7fff85c92fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff85c93000 - 0x7fff85de4fff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <C680EE1A-B4ED-3E77-A08C-DC47922ACA33> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff85de5000 - 0x7fff85de9ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff85dea000 - 0x7fff85dfffff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff85e00000 - 0x7fff85e07fff com.apple.phonenumbers (1.1 - 47) <E6A01FEF-9C6D-3C18-B378-63F4134756E6> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff86306000 - 0x7fff8636dfff com.apple.coredav (1.0.1 - 179.7) <EEFBD7EA-82F4-32AB-8D2B-541D74FB764A> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x7fff8636e000 - 0x7fff864dfff7 com.apple.QTKit (7.7.1 - 2599.24) <A2153722-268B-3293-B9E3-CB59273CDE41> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff864e0000 - 0x7fff8654efff com.apple.framework.IOKit (2.0.1 - 755.22.5) <1547DA6F-9793-30A2-8E92-7368DE84D46C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8654f000 - 0x7fff8659cfff com.apple.CoreMediaIO (307.0 - 4155) <CD826A65-DFE7-3A58-A29E-15B3A9BE0A6D> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8659d000 - 0x7fff865a1fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff865f9000 - 0x7fff86625fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff86626000 - 0x7fff86626fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff86627000 - 0x7fff86683fff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8679e000 - 0x7fff8679efff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8679f000 - 0x7fff867a2fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff867f6000 - 0x7fff867fafff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff867fb000 - 0x7fff8685afff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8685b000 - 0x7fff86a5bfff libicucore.A.dylib (491.11.2) <FD6282D8-DF3F-3842-8C2E-CF478D2B9669> /usr/lib/libicucore.A.dylib
0x7fff86a5c000 - 0x7fff86a7efff com.apple.AOSAccounts (1.1.2 - 1.1.95) <9A1A8780-1F48-3CCA-96EB-D3137F93B676> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x7fff86a7f000 - 0x7fff86a81fff libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
0x7fff86a85000 - 0x7fff86a86ff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff86a87000 - 0x7fff86ad1ff7 libGLU.dylib (8.7.25) <C243C6D3-3384-3DB1-BB15-E27B65C87294> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff86ad2000 - 0x7fff86adffff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff86ae0000 - 0x7fff86aefff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff86af0000 - 0x7fff86d65fff com.apple.CalendarStore (6.0 - 1249) <EDF94D24-0BFF-366E-851F-0F5C82455648> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x7fff86d66000 - 0x7fff86e5bfff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
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0x7fff86e87000 - 0x7fff86ef4ff7 com.apple.datadetectorscore (4.1 - 269.2) <4FD4A7CE-BB00-3AAB-B7AA-AE395D5400EC> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff86ef5000 - 0x7fff86f94ff7 com.apple.imcore (8.0 - 900) <F71E8D85-BE37-37C7-8536-7DCF396984AOpen the Print & Scan preference pane in System Preferences and delete the print queue, then add it back. If there's no change, reset the printing system.
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I AM TRYING TO OPEN ITUNES ON MY PC BUT WHEN I GO TO OPEN IT, I GET AN ERROR MESSAGE AND IT SAYS ``THIS COPY OF ITUNES IS CORRUPTED OR IS NOT INSTALLED CORRECTLY. PLEASE REINSTALL ITUNES.``
I `DON`T WANT TO LOSE MY APPS AND MUSIC AND I ALSO DON`T KNOW HOW TO OR IF I SHOULD REINSTALL ITUNES. COULD SOMEONE PLEASE HELP ME.Your library will be preserved through reinstalling. Backup anyway.
tt2 -
I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?
Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Safari and Clear Cookies, Data and History
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Was writing post, as part of sharing article from my newsfeed. While writing, Facebook timed out. Display cleared. App recycled and returned to newsfeed. This has happened previously and for all purposes, the original post, since it had never been "loaded" onto FB servers effectively was deleted from iPad memory. That appeared to be the case yesterday; as I was able to continue reading, sharing and commenting on other articles.
Later, as I was shutting iPad down for the night, scrolled through open Apps and discovered the original FB window was still "open" I'd apparently been working on a 2nd or mirror version of the app. Attempting to access the original page; it opens, but I am unable to "interact" with the display/app, pressing "cancel" on my original post has no effect. Within 5-6 seconds FB crashes.
I power failed the iPad, left it over night and today am encountering the same problem. Tapping FB icon, brings up the post that was timed out. It displays for 2-3 seconds max, then original article and partial post disappear. Newsfeed appears to be loading as that and contact columns are visible in light font indicating they are preparing to load. 2-3 seconds, that vanishes. Am left with blue header band, spinning wheel indicating it is trying to communicate or process something. 2-3 seconds and then screen goes black and I'm returned to my app desktop.
If I immediately tap icon to reopen I get white screen, with blue header band. 2-3 seconds, black screen, back to app desktop. If I wait 2 minutes, I get the full shared article, partial post as described above. I've confirmed in the problem log that this is failing in Thread 0 and showing up as system crash.
Based on feedback to somewhat similar FB problem I found in forum; in addition to doing power fail. I also did warm reboot (Home and Sleep keys) in hope app would reboot along with ios. No change.
At this point, I'm assuming my only viable option is to delete the app and reinstall it from App Store. Easy enough to accomplish. But wanted to see if there were any other recommendations, or whether anyone else has experienced a similar failure with FaceBook.
Thanks for your assistance.Was writing post, as part of sharing article from my newsfeed. While writing, Facebook timed out. Display cleared. App recycled and returned to newsfeed. This has happened previously and for all purposes, the original post, since it had never been "loaded" onto FB servers effectively was deleted from iPad memory. That appeared to be the case yesterday; as I was able to continue reading, sharing and commenting on other articles.
Later, as I was shutting iPad down for the night, scrolled through open Apps and discovered the original FB window was still "open" I'd apparently been working on a 2nd or mirror version of the app. Attempting to access the original page; it opens, but I am unable to "interact" with the display/app, pressing "cancel" on my original post has no effect. Within 5-6 seconds FB crashes.
I power failed the iPad, left it over night and today am encountering the same problem. Tapping FB icon, brings up the post that was timed out. It displays for 2-3 seconds max, then original article and partial post disappear. Newsfeed appears to be loading as that and contact columns are visible in light font indicating they are preparing to load. 2-3 seconds, that vanishes. Am left with blue header band, spinning wheel indicating it is trying to communicate or process something. 2-3 seconds and then screen goes black and I'm returned to my app desktop.
If I immediately tap icon to reopen I get white screen, with blue header band. 2-3 seconds, black screen, back to app desktop. If I wait 2 minutes, I get the full shared article, partial post as described above. I've confirmed in the problem log that this is failing in Thread 0 and showing up as system crash.
Based on feedback to somewhat similar FB problem I found in forum; in addition to doing power fail. I also did warm reboot (Home and Sleep keys) in hope app would reboot along with ios. No change.
At this point, I'm assuming my only viable option is to delete the app and reinstall it from App Store. Easy enough to accomplish. But wanted to see if there were any other recommendations, or whether anyone else has experienced a similar failure with FaceBook.
Thanks for your assistance. -
I had my ipod 4gen itunes on a computer that crashed. With the new computer I update it to the lastest version. I hit the wrong transfer button and lost everything. How do I get my old songs, apps, and money back from my old account, if thats possible?
I cant find any of my recently bought songs or the apps i have purchased. When I was updating my ipod there was a button that asked about transfering purchases and I didnt read it, and I didnt update manually so i think thats why i lost everything. I clicked on the intrustions and clicked on apps and i coulnt find any of my old stuff.
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IPad mini now terrible to use, apple support no help because warranty is up. All cause by new ios8 update, wifi issues, many apps no longer work, apps that do work now crash regularly and sometimes take several instances and reboots to even open.
need help uninstalling ios8 and going back to 7 where things worked please.
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Vista system crashed due to a corrupted system file. The C drive was reformatted, and windows reloaded, along with the rest of my programs.
Before the drive was reformatted, an image was made of it on a USB drive to save all the data. Now I need to know how to get the Bookmarks back for Firefox, and the Address Book back for Thunderbird.
ThanksThanks for the quick response. It worked very well, for both Firefox and Tbird.
One hitch, until I remembered: those are all hidden files, in hidden folders. I had a devil of a time finding the "roaming" folder, until I found out how to unhide everything. In years past, I used DOS for that kind of thing. Explorer is much less user-friendly. Now that I know how to do it, it's simple.
Thanks again for the guidance -
Hi my computer crashed, so had to reinstall itunes now I cant sync my ipod touch 4g. How do I back up all my apps and music so that I can update to ios5?
Thanks
Ben- Transfer iTuns purchases:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program lke one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Connect the iPod to the computer and make a backup by right-clicking on the iPOd under Devices in iTunes and selecting Back Up.
- Restore the iPod from that backup. That should also get you the update.
- If in the USA, you can also redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Final Cut Crashed and then corrupted the file. So Final cut wouldn't open up. I tried reloading the backup, trashing the prefs file, systematically going through the 3 previous versions and opening them by themselves one by one. I found Final Cut now loads but each of the backups and files in the previous 3 versions won't load. I've worked on the project for 3 weeks. Im suprised the backup files won't load either!?! I've only rendered 1 low res version. I am thinking I will have to rebuild the project in Final Cut 7. That is simply too risky to have all my back ups not load up!!
I'm a little confused by this?
Final cut now opens if launch older projects. But if I actually click on the project it crashes. Im not sure what you mean by events? I've moved them from the events folder.
but when I open up and of the projects the FInal Cut opens but then wont load the project even with no events in the FInal Cut Events folder. -
My itunes wont go in?, every time I click into it it says that this copy of itunes is corrupted and to reinstal! does this mean i've lost all my apps and music?!
No, you media like apps and music should be OK. For the problem see:
Trouble installing iTunes or QuickTime for Windows -
Photo Album app and Video viewing crashes the whole phone
Hi.
Not sure whether there is already another forum for this?
I am running android 4.3.
I have found that when I go into my photo album and scroll right the way down to the bottom of the page, the pictures stop showing a thumbnail and instead all I am shown are blacked out squares. When I then scroll to the top of the page the thumbnails that were previously there then turn black too. This then has the effect of crashing the whole phone. What I mean by this is that it becomes unresponsive, the back and home buttons do not work and I am then shown a barrage of "Album is not working" or "Google+ is not working" or "system is not working" messages..
This is also the case when I am attempting to view videos. The phone will play some videos but then all of a sudden it will begin to become unresponsive in the same way as I have mentioned before.
When the phone has become unresponsive, the screen times out and I am unable to access my phone again for a good few minutes. When I can eventually access the phone, I have found the same sort of messages and unresponsiveness will occur again when I enter these apps or try to view videos through the movies app or another video viewing app and I am forced to restart the phone.
The issue with album app occurs every time I try to access the photos at the very bottom of the page. The issue with the videos appears to be more temperamental and will occur every so often and through either the movies app or when viewing videos through alternate sources such as facebook.
I have only recently bought the Z1 and I have to say I am incredibly disappointed by the device so far!
Can anyone offer any sort of guidance or tips on what I should do?
Thanks!
GurpalHi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Sounds like there could be a problem with the indexation of your media files. So I suggest that you try to clear data for the media storage application.
Settings > App's > All > Media storage > Clear data.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
Why app in ios6 crash frequently and lag .
why app in ios6 crash frequently and lag ios5.1 didnt' happen. Plz fix it OK To bad to saw it. And loss ours trust ios is best than others ...
Maps is still bad to use. Search result is wrong.
Plz fux ios6 OK
To many bug....
Use 4SThanks! I didn't realize you could pull down to refresh and I missed the icon changes.
I have one last related question if anyone has ideas... I use MS Exchange for email. However, when I make updates to my calendar and contacts, it doesn't sync over the wireless network. I have to shut down the apps and restart them to update them. Sometimes the changes don't appear for days. This is a real problem for a calendar. Is there a way to force re-syncing to Exchange while in the app?
Thanks
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