Crashing CS3 after MacData delete and Bridge Rest? FW EOF error?

Question

Hi folks,
I am running into 3 perhaps related problems with my CS3
suite.
I was trying to install an extension but kept getting errors,
so I was
advised by Web Assist to delete the MacData Cache in the
User/Configuration
folder.
I was also having a problem with Bridge not starting up,
which I fixed by
starting with the option key down and clearing thumbs and
something else
(the middle option).
I am also having problems with FW CS3 saying that it cannot
render a file
because the file is already open in another application. The
only
application the file is in is in Dreamweaver pages where I
just clicked the
Edit button on the Properties panel.
What happens when I open Photoshop, I get the error saying
that I cannot use
the clipboard because an unexpected end of file has occurred,
so I think FW
is screwing up big time.
However, the reason I'm writing is that after deleting my
cache, I'm
noticing DW do 3 weird things>
1. Pressing command F does not open the find dialog box
consistently.
2. After editing a page using Behaviors Panel items, the page
becomes
unresponsive to the cursor and will not let me select items
until I click
out of DW and then back into DW. In addition, DW seems slow
to apply changes
to the pages made in Design view using linking in the
properties panel.
3. DW is crashing a lot, and it only used to do that about
once a day.
Any help appreciated.
The console log has a lot of these errors:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at
0x0000000000000150
Crashed Thread: 0
Thread 0 Crashed:
0 com.adobe.dreamweaver-9.0 0x00aac890
CImplBase::DoNcDestroy() +
356
1 com.adobe.dreamweaver-9.0 0x00aaca00
CImplBase::DestroyWindow()
+ 284
2 com.adobe.dreamweaver-9.0 0x00a9db20 CWnd::~CWnd() + 188
3 libSystem.B.dylib 0x9099ed08 __cxa_finalize + 236
4 libSystem.B.dylib 0x9099ebe4 exit + 32
5 com.adobe.dreamweaver-9.0 0x00003044 _start + 760
6 com.adobe.dreamweaver-9.0 0x00002d44 start + 44
Thread 1:
0 libSystem.B.dylib 0x9098c438 mach_msg_trap + 8
1 libSystem.B.dylib 0x9099335c mach_msg + 56
2 libSystem.B.dylib 0x90a38dc4 thread_suspend + 84
3 ??? 0x08ec4e64 0 + 149704292
0x95bd2000 - 0x95d1affb libicucore.A.dylib ??? (???) <
0x317d000 - 0x3276fef +AdobeACE ??? (???) /Applications/Adobe
Dreamweaver
CS3/Dreamweaver.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeA
CE
0x23cf000 - 0x23ecfe3 +libChar16.dylib ??? (???)
<56252b6b7be54de1ab91727a7776abc8> /Applications/Adobe
Dreamweaver
CS3/Dreamweaver.app/Contents/MacOS/libChar16.dylib
Machine Name: Power Mac G5
Machine Model: PowerMac7,3
CPU Type: PowerPC G5 (3.0)
Number Of CPUs: 2
CPU Speed: 2.5 GHz
L2 Cache (per CPU): 512 KB
Memory: 5.5 GB
Bus Speed: 1.25 GHz
Boot ROM Version: 5.1.8f8
ATI Radeon 9600 XT:
Chipset Model: ATY,RV360
VRAM (Total): 128 MB
Revision ID: 0x0000
ROM Revision: 113-A13602-121
System Software Overview:
System Version: Mac OS X 10.5.5 (9F33)
Kernel Version: Darwin 9.5.0
0x96e5f000 - 0x96ea0ffb libTIFF.dylib ??? (???)
<4c1422124af245485d6ceee207f4d735>
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0xb0000000 - 0xb0006fd8 com.apple.carbonframeworktemplate 1.1
(1.1.0)
/Applications/Adobe Dreamweaver
CS3/Dreamweaver.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclie
nt
0xba900000 - 0xba917ffe libJapaneseConverter.dylib ??? (???)
<dc8f48ea3439e971b6ec6b51c5b7160a>
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib ??? (???)
<3516a913c9651dc5d3cbef3e1704b50f>
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???)
/usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???)
/usr/lib/libSystem.B.dylib
~~~~~~~~~~~~
Jefferis Peterson, Pres.
Web Design and Marketing
http://www.PetersonSales.com

Answer 1

Thank you for the sympathy and the information about the Adobe.com forum Michael.
I posted here because, to be honest, for a company that's acknowledged their installers and updaters and support needs some work, they seem very determined to obfuscate the means by which users can provide direct feedback to the company. Much like you, I've also noticed a trend in CS5 installations that mirrors the issues that were present in CS4. it's a sad state of affairs.
As for my installation, you are also quite right to say that a clean install would have been a lot faster than what I went through with TS and it was actually my first idea. Before calling TS I'd actually read through the forums and noticed that a large number of users who were faced with my situation had no other choice but to reformat. I was just giving Adobe the benefit of the doubt and wasted 2 and a half weeks through that course of action...
What makes this situation even more frustrating is that the installer failed on a fresh system. It was a custom-built design machine, assembled and configured by myself. The only software that had been installed on it prior to Design Premium was Firefox, an FTP client and the start of my problems, trial versions of various CS4 programs. I used trials just long enough to retire the previous design computer so that I wouldn't contravene the EULA's stipulation of not running more than one instance of software at the same time on different machines.  Turns out being honest once again penalised a legal customer.
If there is just thing users should learn from my far from unique tale of failed tech support it's that if you ever run into a problem with the installation, don't bother calling TS, just reformat and start from scratch.  It might seem like it'll take longer to get going again, but in actuality, it's the opposite. Reformatting means you'll be up and running in about 1 or 2 days rather than 2 weeks.
Marc