Crashing CS6
Hi all,
I recently installed CS6 onto my Windows 8.1 machine (it's a relatively fresh install FWIW). I have more than enough memory (8gb) and my video card is a Radeon R9 280. I have installed all the latest drivers for all my hardware, and am running the most up-to-date install of CS6 available.
However, I am encountering a couple of issues, which I believe may be related:
Photoshop seems to be unable to recognize my GPU - the "graphics processor settings" field in the preferences is grayed out and says"Photoshop detected an error in your display driver. Update or reinstall the driver and check Use Graphics Processor to retry."
Additionally, I am getting frequent crashes - even on really basic tasks. I tried to save a file for web and when I clicked the "Save for Web" menu option, the program crashed. Similarly, I was editing a shape and I tried to transform it using the transform tool (control + T); when I finished, I pressed enter and the program instantly crashed.
I am bewildered by this behavior, as I've never had nearly this many issues with past versions of Photoshop. I am open to any input that would help me to get this software running.
Thanks!
Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x32
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 3500 MHz
Built-in memory: 8085 MB
Free memory: 2774 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 1/5/2015 at 22:21:46 (GetImageViewResourceSharingGLContext)
The GPU Sniffer crashed on 1/5/2015 at 22:42:26
Display: 2
Display Bounds:= top: 0, left: 1920, bottom: 1080, right: 3840
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
No video card detected
Serial number: 90148808320610174434
Application folder: B:\Programs\Adobe Photoshop CS6\
Temporary file path: C:\Users\RONACK~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
B:\, 2.73T, 1.36T free
C:\, 223.1G, 75.4G free
Required Plug-ins folder: B:\Programs\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: B:\Programs\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Collada 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Maximum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Mean 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Measurement Core 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Median 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
MMXCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Picture Package Filter 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Range 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Variations 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
WIA Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE
Faulting application name: Photoshop.exe, version: 13.0.1.34, time stamp: 0x526dcf21
Faulting module name: atigktxx.dll, version: 8.14.1.6413, time stamp: 0x546e9eb9
Exception code: 0xc0000005
Fault offset: 0x0000e5db
Faulting process id: 0x1208
Faulting application start time: 0x01d02978f9bafa3a
Faulting application path: B:\Programs\Adobe Photoshop CS6\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\atigktxx.dll
Report Id: 4a41d7ae-956c-11e4-8281-005056c00008
Faulting package full name:
Faulting package-relative application ID:
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Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop 0x0000000102558780 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 30418464
1 com.adobe.Photoshop 0x0000000102557dfc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 30416028
2 com.adobe.Photoshop 0x0000000102558137 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 30416855
3 com.adobe.Photoshop 0x00000001025574a0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 30413632
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8cf907e6 kevent + 10
1 libdispatch.dylib 0x00007fff92062786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff92061316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000010ccb70f3 main + 8403
3 MultiProcessor Support 0x000000010ccb71b0 main + 8592
4 MultiProcessor Support 0x000000010ccd3f50 main + 126768
5 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000010ccb70f3 main + 8403
3 MultiProcessor Support 0x000000010ccb71b0 main + 8592
4 MultiProcessor Support 0x000000010ccd3f50 main + 126768
5 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000010ccb70f3 main + 8403
3 MultiProcessor Support 0x000000010ccb71b0 main + 8592
4 MultiProcessor Support 0x000000010ccd3f50 main + 126768
5 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff91d1da5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff91cafea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff91cf4e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001051482c9 0x10510f000 + 234185
6 com.adobe.ACE 0x00000001051475da 0x10510f000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff91cf5ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff91d1da5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff91cafea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff91cf4e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001051482c9 0x10510f000 + 234185
6 com.adobe.ACE 0x00000001051475da 0x10510f000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff91cf5ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff91d1da5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff91cafea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff91cf4e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001051482c9 0x10510f000 + 234185
6 com.adobe.ACE 0x00000001051475da 0x10510f000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff91cf5ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8cf8fe42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8f1e4dea nanosleep + 164
2 com.adobe.PSAutomate 0x000000012a2449cb ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate 0x000000012a22a7c9 ScObjects::BridgeTalkThread::run() + 169
4 com.adobe.PSAutomate 0x000000012a244d36 ScObjects::Thread::go(void*) + 166
5 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x00000001be29ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x00000001be048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x00000001be29ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x00000001be048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x00000001be29ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x00000001be048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x00000001be29ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x00000001be048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8cf8e67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cf8dd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff92be350c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff92bebc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff92beb486 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO 0x00007fff90ca0fe9 CMIO::DAL::RunLoop::OwnThread(void*) + 159
6 com.apple.CoreMediaIO 0x00007fff90c9715a CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f2322a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x00000001be29abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001be2b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f2322a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x00000001be29abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001be42d233 APXGetHostAPI + 4164259
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8cf8fd7a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001299ce5ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x00000001299cd813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x00000001299ccbe0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x00000001299ccc66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x00000001299c830f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x00000001299c8616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x00000001299c8cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x00000001299c8f41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x00000001299cb61d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x00000001299cb775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x00000001299cbfb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001299cc0ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x00000001299bed6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001299c27ad Login + 15394
15 ServiceManager-Launcher.dylib 0x00000001299cc412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x00000001299ce253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
18 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8cf90192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f230594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f231b85 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8cf90192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f230594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f231b85 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 libtbb.dylib 0x00000001039ce010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 libtbb.dylib 0x00000001039ce010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 libtbb.dylib 0x00000001039ce010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 libtbb.dylib 0x00000001039ce010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8cf90192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f230594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f231b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000129c6c4d0 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000129c6c4d0 rsi: 0x0000000000000000 rbp: 0x00007fff5fbedcd0 rsp: 0x00007fff5fbedc80
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000129c6c4d0
r12: 0x0000000129c6c4d0 r13: 0x00000002839b34b0 r14: 0x00007fff5fbeddb8 r15: 0x0000000000000000
rip: 0x0000000102558780 rfl: 0x0000000000010246 cr2: 0xffffff81ed4c0000
Logical CPU: 0
Binary Images:
0x100000000 - 0x10333cfff +com.adobe.Photoshop (13.0.0 - 20120315.r.428) <6A87A703-3170-CA73-8C77-35C282C4E264> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
0x1039bf000 - 0x1039ebff7 +libtbb.dylib (??? - ???) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbb.dylib
0x103a02000 - 0x103a10ff3 +libtbbmalloc.dylib (??? - ???) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbbmalloc.dylib
0x103a24000 - 0x103a2bfff org.twain.dsm (1.9.5 - 1.9.5) <D3C111E6-AAE8-3267-B760-1529D0917170> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103a33000 - 0x103a4dff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103a56000 - 0x103a5cfff com.apple.agl (3.2.0 - AGL-3.2.0) <AB0B5D3F-BA2A-3366-830A-EF9258C18276> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103a63000 - 0x103c71fff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103cb2000 - 0x1040f8ff7 +com.adobe.MPS (AdobeMPS 5.8.0.19463 - 5.8.0.19463) <8A4BA3B2-6F6A-3958-ABDE-C3E8F21373B0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104174000 - 0x1044cdff7 +com.adobe.AGM (AdobeAGM 4.26.17.19243 - 4.26.17.19243) <E96C804B-158B-D4A2-9A64-482F9ADC29D0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104536000 - 0x104897fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19243 - 5.10.31.19243) <8BFF14FB-AA14-1CBF-C2A3-715363B5A841> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1048e4000 - 0x10490cff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <9BDD08A8-2DD8-A570-7A7B-EDAA7097D61B> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104913000 - 0x10493ffff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x104962000 - 0x104aafff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x104b23000 - 0x104b92fef +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <924155A9-D00E-B862-C490-5099BA70B978> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x104bb9000 - 0x104c12fff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <BC353D4E-1AE2-3FB5-D3EE-81A09C0C4328> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x104cb2000 - 0x104d39ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <5FCA15B4-F721-09C3-B412-1F86D9D7DE9E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104d9e000 - 0x104db9ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <BB7B342A-8CBC-4B73-58A2-9B062F590EBC> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x104dd3000 - 0x105010fff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <6839CFB1-74EE-B205-7D82-ABC5428E0810> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x10510f000 - 0x105288fff +com.adobe.ACE (AdobeACE 2.19.18.19243 - 2.19.18.19243) <7F28B188-1D1B-20C9-BBB9-B74FCC12ECAD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10529b000 - 0x1052bafff +com.adobe.BIB (AdobeBIB 1.2.02.19243 - 1.2.02.19243) <B7D7EE28-D604-2989-B099-62AEF4885C21> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1052c1000 - 0x1053a5fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1053b6000 - 0x10547bfff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x1054c8000 - 0x1054ccff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1054d2000 - 0x105550fff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
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0x7fff8e7dd000 - 0x7fff8e7e0ff7 com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8e7e5000 - 0x7fff8e7fafff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8e7fb000 - 0x7fff8e99bff7 com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8eb01000 - 0x7fff8eb06fff libGIF.dylib (??? - ???) <58A4492D-AAE7-3B8F-8B06-62867471A3EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8ed0b000 - 0x7fff8f0b5fe7 com.apple.MediaToolbox (1.0 - 705.94) <0719E69C-3275-3BD9-AD04-27DBADEB6E03> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff8f0b6000 - 0x7fff8f0f8ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff8f0fe000 - 0x7fff8f109ff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8f10a000 - 0x7fff8f110fff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8f111000 - 0x7fff8f119fff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8f12c000 - 0x7fff8f1dfff7 com.apple.CoreText (220.22.0 - ???) <A7A1096F-A211-3775-BA33-08FE98D27F08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8f1e0000 - 0x7fff8f2bdfef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff8f2be000 - 0x7fff8f2f3fff com.apple.securityinterface (5.0 - 55022.6) <4D6DAF8F-7873-3992-A6D6-478C7664FA39> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8f303000 - 0x7fff8f320fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8f321000 - 0x7fff8f326fff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8f327000 - 0x7fff8f34bfff com.apple.RemoteViewServices (1.5 - 44.2) <A0417D7F-22E9-3FD8-AC55-67654D8E93EB> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8f34c000 - 0x7fff8f5bdfff com.apple.QuartzComposer (5.0 - 236.10) <F8560AEC-4E26-3A43-BE0A-B20FCB5B2E7D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8f6c1000 - 0x7fff8f700fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8f701000 - 0x7fff8fea9fff com.apple.CoreAUC (6.16.12 - 6.16.12) <EF535959-14FE-3B61-9C32-DF4C54B8F12D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8feab000 - 0x7fff8feadff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff90231000 - 0x7fff9023eff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib
0x7fff9024e000 - 0x7fff9035afff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff9035b000 - 0x7fff90674fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff90675000 - 0x7fff906b5ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
0x7fff90c2c000 - 0x7fff90c94ff7 com.apple.coreui (1.2.2 - 165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff90c95000 - 0x7fff90ce6ff7 com.apple.CoreMediaIO (216.0 - 3199.8) <4D3FE512-E943-34E3-A7A5-2EC2E3854E28> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff90ce7000 - 0x7fff90ce8fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff90ce9000 - 0x7fff90d05ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff90d06000 - 0x7fff91028fff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <3A04B8FC-CFA6-3AEB-8FDF-B0525B5A4C82> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff91029000 - 0x7fff91081ff7 libTIFF.dylib (??? - ???) <4DA86D53-8977-351D-9DC5-C7AE8F0FD423> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff91082000 - 0x7fff914affff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff914b0000 - 0x7fff914d4fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff914d5000 - 0x7fff914d9fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib
0x7fff9153a000 - 0x7fff915bfff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff915d0000 - 0x7fff916d5fff libFontParser.dylib (??? - ???) <D2E56B6E-3182-3667-A78C-4172C435523A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff916d6000 - 0x7fff916ecfff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff916ed000 - 0x7fff91726fe7 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <79AAEC98-1258-3DA4-B1C0-4120049D390B> /usr/lib/libssl.0.9.8.dylib
0x7fff91727000 - 0x7fff9178fff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff917d7000 - 0x7fff9185afef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff9185b000 - 0x7fff9185efff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff91acc000 - 0x7fff91af5fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff91b27000 - 0x7fff91b28ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff91b29000 - 0x7fff91b2cfff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff91b2d000 - 0x7fff91b2efff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
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0x7fff92310000 - 0x7fff9240aff7 com.appHi there! You’ve posted your question in a forum that is for beginners trying to learn the basics of Photoshop. I'm moving your question to the Photoshop General Discussion forum for specialized attention to your situation.
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Flash Crashing - CS6 - File Corrupt
Hi All,
A couple of our users are having issues with Flash Pro CS6. They are having the issue intermittently and are unable to force the issue to occur. Please see below notes for further information.
Any help would be appreciated as we have run out of ideas!
I tried a chat session, however, it seems CS6 is not supported through chat...
Flash Issue Notes
Using Flash Pro v6
Saving files as Flash Pro v5.5
We have tried using four different computers, the latest one is Windows 7 Pro i7 processor 16GB RAM. On a gigabit network connection.
Has error when saving “Unable to save the document as “W:\x\x\test.fla”. Please try saving to a different filename or to a different location.
Upon saving the second time flash crashes and currupts the origional file – the new file is 0kb in size – when opening origional file we get Ünrecognised file format.
When saving again flash crashes and makes the original file corrupt – it is something to do with the DOMDocument.xml in the “Zipped” .fla file.
When repairing the zip file the DOMDocument.xml file is the only one that cannot be recovered.
Error also occurs when working on file from C:\ drive.
Cannot upgrade to Flash CC as we need active script 2
Crash Dump:
Dump Summary
Dump File: FlashPro crash log (3).mdmp : W:\Ricky\new\FlashPro crash log (3).mdmp
Last Write Time: 3/11/2014 11:03:38 AM
Process Name: Flash.exe : C:\Program Files (x86)\Adobe\Adobe Flash CS6\Flash.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present
System Information
OS Version: 6.1.7601
CLR Version(s):
Modules
Module Name Module Path Module Version
Flash.exe C:\Program Files (x86)\Adobe\Adobe Flash CS6\Flash.exe 12.0.2.529
ntdll.dll C:\Windows\SysWOW64\ntdll.dll 6.1.7601.18247
kernel32.dll C:\Windows\SysWOW64\kernel32.dll 6.1.7601.18409
KERNELBASE.dll C:\Windows\SysWOW64\KERNELBASE.dll 6.1.7601.18409
advapi32.dll C:\Windows\SysWOW64\advapi32.dll 6.1.7601.18247
msvcrt.dll C:\Windows\SysWOW64\msvcrt.dll 7.0.7601.17744
sechost.dll C:\Windows\SysWOW64\sechost.dll 6.1.7600.16385
rpcrt4.dll C:\Windows\SysWOW64\rpcrt4.dll 6.1.7601.18532
sspicli.dll C:\Windows\SysWOW64\sspicli.dll 6.1.7601.18526
CRYPTBASE.dll C:\Windows\SysWOW64\CRYPTBASE.dll 6.1.7600.16385
gdi32.dll C:\Windows\SysWOW64\gdi32.dll 6.1.7601.18577
user32.dll C:\Windows\SysWOW64\user32.dll 6.1.7601.17514
lpk.dll C:\Windows\SysWOW64\lpk.dll 6.1.7601.18177
usp10.dll C:\Windows\SysWOW64\usp10.dll 1.626.7601.18454
shell32.dll C:\Windows\SysWOW64\shell32.dll 6.1.7601.18517
shlwapi.dll C:\Windows\SysWOW64\shlwapi.dll 6.1.7601.17514
comdlg32.dll C:\Windows\SysWOW64\comdlg32.dll 6.1.7601.17514
comctl32.dll C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_n one_41e6975e2bd6f2b2\comctl32.dll 6.10.7601.17514
version.dll C:\Windows\System32\version.dll 6.1.7600.16385
winmm.dll C:\Windows\System32\winmm.dll 6.1.7601.17514
avifil32.dll C:\Windows\System32\avifil32.dll 6.1.7601.17514
ole32.dll C:\Windows\SysWOW64\ole32.dll 6.1.7601.17514
msacm32.dll C:\Windows\System32\msacm32.dll 6.1.7600.16385
msvfw32.dll C:\Windows\System32\msvfw32.dll 6.1.7601.17514
psapi.dll C:\Windows\SysWOW64\psapi.dll 6.1.7600.16385
imm32.dll C:\Windows\SysWOW64\imm32.dll 6.1.7601.17514
msctf.dll C:\Windows\SysWOW64\msctf.dll 6.1.7600.16385
ws2_32.dll C:\Windows\SysWOW64\ws2_32.dll 6.1.7601.17514
nsi.dll C:\Windows\SysWOW64\nsi.dll 6.1.7600.16385
PFF.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\PFF.dll 0.0.0.0
msvcr100.dll C:\Windows\System32\msvcr100.dll 10.0.40219.325
FlashIK.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\FlashIK.dll 1.0.0.1
dvaadameve.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\dvaadameve.dll 5.0.0.0
boost_threads.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\boost_threads.dll 5.0.0.0
boost_date_time.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\boost_date_time.dll 5.0.0.0
msvcp100.dll C:\Windows\System32\msvcp100.dll 10.0.40219.325
boost_signals.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\boost_signals.dll 5.0.0.0
boost_system.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\boost_system.dll 5.0.0.0
dvacore.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\dvacore.dll 5.0.0.0
oleaut32.dll C:\Windows\SysWOW64\oleaut32.dll 6.1.7601.17676
dvaui.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\dvaui.dll 5.0.0.0
GdiPlus.dll C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d5 76ad8665e853\GdiPlus.dll 6.1.7601.18455
opengl32.dll C:\Windows\System32\opengl32.dll 6.1.7600.16385
glu32.dll C:\Windows\System32\glu32.dll 6.1.7600.16385
ddraw.dll C:\Windows\System32\ddraw.dll 6.1.7600.16385
dciman32.dll C:\Windows\System32\dciman32.dll 6.1.7601.18177
setupapi.dll C:\Windows\SysWOW64\setupapi.dll 6.1.7601.17514
cfgmgr32.dll C:\Windows\SysWOW64\cfgmgr32.dll 6.1.7601.17621
devobj.dll C:\Windows\SysWOW64\devobj.dll 6.1.7601.17621
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.1.7600.16385
oleacc.dll C:\Windows\System32\oleacc.dll 7.0.0.0
boost_filesystem.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\boost_filesystem.dll 5.0.0.0
boost_regex.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\boost_regex.dll 5.0.0.0
dvaunittesting.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\dvaunittesting.dll 5.0.0.0
ahclient.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\ahclient.dll 1.7.0.56
wininet.dll C:\Windows\SysWOW64\wininet.dll 11.0.9600.17344
api-ms-win-downlevel-user32-l1-1-0.dll C:\Windows\SysWOW64\api-ms-win-downlevel-user32-l1-1-0.dll 6.2.9200.16492
api-ms-win-downlevel-shlwapi-l1-1-0.dll C:\Windows\SysWOW64\api-ms-win-downlevel-shlwapi-l1-1-0.dll 6.2.9200.16492
api-ms-win-downlevel-version-l1-1-0.dll C:\Windows\SysWOW64\api-ms-win-downlevel-version-l1-1-0.dll 6.2.9200.16492
api-ms-win-downlevel-normaliz-l1-1-0.dll C:\Windows\SysWOW64\api-ms-win-downlevel-normaliz-l1-1-0.dll 6.2.9200.16492
normaliz.dll C:\Windows\SysWOW64\normaliz.dll 6.1.7600.16385
iertutil.dll C:\Windows\SysWOW64\iertutil.dll 11.0.9600.17344
api-ms-win-downlevel-advapi32-l1-1-0.dll C:\Windows\SysWOW64\api-ms-win-downlevel-advapi32-l1-1-0.dll 6.2.9200.16492
userenv.dll C:\Windows\SysWOW64\userenv.dll 6.1.7601.17514
profapi.dll C:\Windows\SysWOW64\profapi.dll 6.1.7600.16385
amtlib.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\amtlib.dll 6.0.0.93
winhttp.dll C:\Windows\System32\winhttp.dll 6.1.7601.17514
webio.dll C:\Windows\System32\webio.dll 6.1.7601.17725
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.1.7601.17514
winnsi.dll C:\Windows\System32\winnsi.dll 6.1.7600.16385
adbeape.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\adbeape.dll 3.3.8.19346
msvcr90.dll C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb 7eb57\msvcr90.dll 9.0.30729.6161
msvcp90.dll C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb 7eb57\msvcp90.dll 9.0.30729.6161
aflame.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\aflame.dll 2.3.54.19287
aflamingo.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\aflamingo.dll 2.3.102.19287
AdobeLinguistic.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\AdobeLinguistic.dll 6.0.0.17018
ACE.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\ACE.dll 2.19.18.19822
AGM.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\AGM.dll 4.26.20.19822
BIB.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\BIB.dll 1.2.2.19822
CoolType.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\CoolType.dll 5.10.31.19822
xerces-c_2_6.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\xerces-c_2_6.dll 2.5.0.0
msvcr80.dll C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e0442 72b9a\msvcr80.dll 8.0.50727.6195
Workspace.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\Workspace.dll 0.0.0.0
AdobeOwl.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\AdobeOwl.dll 4.0.93.0
mfc100u.dll C:\Windows\System32\mfc100u.dll 10.0.40219.325
msimg32.dll C:\Windows\System32\msimg32.dll 6.1.7600.16385
contextui.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\contextui.dll 5.0.0.19847
dvaflashview.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\dvaflashview.dll 5.0.0.0
AlcidDLL.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\AlcidDLL.dll 0.0.0.0
LogSession.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\LogSession.dll 2.1.2.1640
urlmon.dll C:\Windows\SysWOW64\urlmon.dll 11.0.9600.17344
api-ms-win-downlevel-ole32-l1-1-0.dll C:\Windows\SysWOW64\api-ms-win-downlevel-ole32-l1-1-0.dll 6.2.9200.16492
dbghelp.dll C:\Windows\System32\dbghelp.dll 6.1.7601.17514
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.1.7600.16385
MFC100ENU.DLL C:\Windows\System32\MFC100ENU.DLL 10.0.40219.325
FlashResources.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\en_US\Configuration\FlashResources.dll 12.0.2.529
winspool.drv C:\Windows\System32\winspool.drv 6.1.7601.17514
oledlg.dll C:\Windows\System32\oledlg.dll 6.1.7600.16385
clbcatq.dll C:\Windows\SysWOW64\clbcatq.dll 2001.12.8530.16385
msxml3.dll C:\Windows\System32\msxml3.dll 8.110.7601.18431
dsound.dll C:\Windows\System32\dsound.dll 6.1.7600.16385
powrprof.dll C:\Windows\System32\powrprof.dll 6.1.7600.16385
mlang.dll C:\Windows\System32\mlang.dll 6.1.7600.16385
WindowsCodecs.dll C:\Windows\System32\WindowsCodecs.dll 6.2.9200.16809
adbeapecore.dll C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll 3.3.8.19346
propsys.dll C:\Windows\System32\propsys.dll 7.0.7601.17514
apphelp.dll C:\Windows\System32\apphelp.dll 6.1.7601.17514
ntshrui.dll C:\Windows\System32\ntshrui.dll 6.1.7601.17755
srvcli.dll C:\Windows\System32\srvcli.dll 6.1.7601.17514
cscapi.dll C:\Windows\System32\cscapi.dll 6.1.7601.17514
slc.dll C:\Windows\System32\slc.dll 6.1.7600.16385
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.1.7601.18526
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.1.7600.16385
RpcRtRemote.dll C:\Windows\System32\RpcRtRemote.dll 6.1.7601.17514
BIBUtils.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\BIBUtils.dll 1.1.1.1
ARE.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\ARE.dll 1.5.2.19822
MPS.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\MPS.dll 5.8.0.19673
wbemcomn.dll C:\Windows\System32\wbemcomn.dll 6.1.7601.17514
fastprox.dll C:\Windows\System32\wbem\fastprox.dll 6.1.7601.17514
ntdsapi.dll C:\Windows\System32\ntdsapi.dll 6.1.7600.16385
ntmarta.dll C:\Windows\System32\ntmarta.dll 6.1.7600.16385
Wldap32.dll C:\Windows\SysWOW64\Wldap32.dll 6.1.7601.17514
AXE8SharedExpat.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\AXE8SharedExpat.dll 3.7.101.18636
WRLiloPlugin.dll C:\Program Files (x86)\Common Files\Adobe\Linguistics\6.0\Providers\Plugins2\WRLiloPlugin1.3\WRLiloPlugin.dll 1.3.0.9
FileInfo.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\FileInfo.dll 5.3.3.19230
AdobeXMP.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\AdobeXMP.dll 5.3.11.19494
AdobePDFL.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\AdobePDFL.dll 10.0.1.18562
JP2KLib.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\JP2KLib.dll 2.0.0.18562
mpr.dll C:\Windows\System32\mpr.dll 6.1.7600.16385
updaternotifications.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\updaternotifications.dll 6.0.0.24
netapi32.dll C:\Windows\System32\netapi32.dll 6.1.7601.17887
netutils.dll C:\Windows\System32\netutils.dll 6.1.7601.17514
wkscli.dll C:\Windows\System32\wkscli.dll 6.1.7601.17514
pdfport.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\pdfport.dll 2.1.0.19734
atmlib.dll C:\Windows\System32\atmlib.dll 5.1.2.238
api-ms-win-downlevel-shlwapi-l2-1-0.dll C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll 6.2.9200.16492
wtsapi32.dll C:\Windows\System32\wtsapi32.dll 6.1.7601.17514
winsta.dll C:\Windows\System32\winsta.dll 6.1.7601.18540
EhStorShell.dll C:\Windows\System32\EhStorShell.dll 6.1.7600.16385
PlugPlug.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\PlugPlug.dll 3.0.0.383
ServiceManager-Launcher.dll C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\lib\ServiceManager-Launcher.dll 3.0.0.389
secur32.dll C:\Windows\System32\secur32.dll 6.1.7601.18526
api-ms-win-downlevel-advapi32-l2-1-0.dll C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll 6.2.9200.16492
drprov.dll C:\Windows\System32\drprov.dll 6.1.7600.16385
ntlanman.dll C:\Windows\System32\ntlanman.dll 6.1.7601.17514
davclnt.dll C:\Windows\System32\davclnt.dll 6.1.7601.18201
davhlpr.dll C:\Windows\System32\davhlpr.dll 6.1.7600.16385
EnvBrush.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\Common\Configuration\External Libraries\EnvBrush.dll 0.0.0.0
EnvCollision.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\Common\Configuration\External Libraries\EnvCollision.dll 0.0.0.0
EnvPointGrid.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\Common\Configuration\External Libraries\EnvPointGrid.dll 0.0.0.0
EnvStroke.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\Common\Configuration\External Libraries\EnvStroke.dll 0.0.0.0
FLBridge.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\Common\Configuration\External Libraries\FLBridge.dll 9.0.0.0
FLfile.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\Common\Configuration\External Libraries\FLfile.dll 9.0.0.0
Air_Android.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\en_US\Configuration\External Libraries\Air_Android.dll 11.5.0.0
Air_Desktop_iOS.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\en_US\Configuration\External Libraries\Air_Desktop_iOS.dll 11.5.0.0
jvm.dll C:\Program Files (x86)\Common Files\Adobe\Adobe Flash CS6\jre\bin\client\jvm.dll 20.1.0.2
msvcr71.dll C:\Program Files (x86)\Common Files\Adobe\Adobe Flash CS6\jre\bin\msvcr71.dll 7.10.3052.4
verify.dll C:\Program Files (x86)\Common Files\Adobe\Adobe Flash CS6\jre\bin\verify.dll 6.0.260.3
java.dll C:\Program Files (x86)\Common Files\Adobe\Adobe Flash CS6\jre\bin\java.dll 6.0.260.3
zip.dll C:\Program Files (x86)\Common Files\Adobe\Adobe Flash CS6\jre\bin\zip.dll 6.0.260.3
adobe_caps.dll C:\Program Files (x86)\Adobe\Adobe Flash CS6\adobe_caps.dll 6.0.29.0
crypt32.dll C:\Windows\SysWOW64\crypt32.dll 6.1.7601.18526
msasn1.dll C:\Windows\SysWOW64\msasn1.dll 6.1.7601.17514
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 6.1.7601.17514
wdmaud.drv C:\Windows\System32\wdmaud.drv 6.1.7601.17514
ksuser.dll C:\Windows\System32\ksuser.dll 6.1.7600.16385
avrt.dll C:\Windows\System32\avrt.dll 6.1.7600.16385
AudioSes.dll C:\Windows\System32\AudioSes.dll 6.1.7601.18526
msacm32.drv C:\Windows\System32\msacm32.drv 6.1.7600.16385
midimap.dll C:\Windows\System32\midimap.dll 6.1.7600.16385
credssp.dll C:\Windows\System32\credssp.dll 6.1.7601.18540
schannel.dll C:\Windows\SysWOW64\schannel.dll 6.1.7601.18489
ieframe.dll C:\Windows\SysWOW64\ieframe.dll 11.0.9600.17351
api-ms-win-downlevel-shell32-l1-1-0.dll C:\Windows\SysWOW64\api-ms-win-downlevel-shell32-l1-1-0.dll 6.2.9200.16492
duser.dll C:\Windows\System32\duser.dll 6.1.7600.16385
dui70.dll C:\Windows\System32\dui70.dll 6.1.7600.16385
msls31.dll C:\Windows\System32\msls31.dll 3.10.349.0
xmllite.dll C:\Windows\System32\xmllite.dll 1.3.1001.0
StructuredQuery.dll C:\Windows\System32\StructuredQuery.dll 7.0.7601.17514
thumbcache.dll C:\Windows\SysWOW64\thumbcache.dll 6.1.7601.17514
shdocvw.dll C:\Windows\System32\shdocvw.dll 6.1.7601.18222
linkinfo.dll C:\Windows\System32\linkinfo.dll 6.1.7600.16385
NetworkExplorer.dll C:\Windows\System32\NetworkExplorer.dll 6.1.7601.17514reset your preferences, FAQ: How do I reset Flash professional to default configurations and preferences?
if that fails to fix the problem, start your computer in safe mode and see if the problem occurs.
if it does, update windows.
if it does not, you have some non-windows program causing the problem. -
Preview toggle in Lighting Effects crashes CS6 Beta
I'm on Win7x64 Ultimate, 8GB RAM, GTX260-896 MB VRAM, latest drivers (296.10 released 13 Mar 2012).
I can use, and save the results of using, Lighting Effects (only relatively small (< 4 MB) flat 16-bit TIFFs and flat JPEGs tried so far) with no apparent difficulties. However, any but the most limited use (not exceededing three on average - applied as a continuous toggle) of the Preview button invariably causes CS6 Beta to crash. This is the error message generated by Windows:
"Adobe Photoshop CS6 has stopprd working
Windows can check online for a solution to the problem.
> Check online for a solution and close the program
> Close the program
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.0.0
Application Timestamp: 4f551de1
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.1
Fault Module Timestamp: 4d5f034a
Exception Code: c0000005
Exception Offset: 000000000003c145
OS Version: 6.1.7601.2.1.0.2561
Locale ID: 3081
Additional Information 1: 651f
Additional Information 2: 651f7c834e2a84316ab24fc8b52f3652
Additional Information 3: b579
Additional Information 4: b579ee6e46c3f5067c4f88b754331731"
This happens with all Basic, Normal and Advanced Drawing Modes in the "Advanced Settings" tab of the Graphics Processor Settings dialog in the Performance Tab of Preferences. Having ticked "Use Graphics Processor" and then clicked the "Advanced Settings" button, CS6 Beta tells me that Open CL is an available option (which is consistent with the release notes for the latest drivers) but because my graphics card is now about 4 or 5 years old, I have my doubts and so my testing has included not selecting that option. However all tests have selected "Use Graphics Processor to Accelerate Computation".
I was hoping that someone in the Adobe development team might be able to have a look at this issue for me? Please?Continuing to experience this problem - this time applying the filter to a Smart Object layer in an 84 MB PSD file - crash occuring after just 3 toggles of the Preview button.
Here is the summary and full report generated by NirSoft's AppCrashView (ver 1.11) program. It takes its info from the Windows WERs.
Can anyone else reproduce this behaviour ?
"Process File : Photoshop.exe
Event Name : Stopped working
Event Time : 15/04/2012 11:14:50 AM
User Name : ash1
Exception Code : 0xc000041d
Exception Offset : 0x0003bfa0
Fault Module Name : MSVCR100.dll
Fault Module Version: 10.0.40219.1
Process Path : C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Report File Size : 24,848
Report File Path : C:\Users\ash1\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_1b 8b58bdaa548d6e15719b3bab048eabd76d4c_0bc93b0e\Report.wer
==================================================
Version=1
EventType=APPCRASH
EventTime=129789260908135188
ReportType=2
Consent=1
ReportIdentifier=65b7a714-8698-11e1-8101-e0cb4e0158b2
IntegratorReportIdentifier=65b7a713-8698-11e1-8101-e0cb4e0158b2
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Photoshop.exe
Sig[1].Name=Application Version
Sig[1].Value=13.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4f551de1
Sig[3].Name=Fault Module Name
Sig[3].Value=MSVCR100.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.40219.1
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4d5f034a
Sig[6].Name=Exception Code
Sig[6].Value=c000041d
Sig[7].Name=Exception Offset
Sig[7].Value=000000000003bfa0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5bd8
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=5bd849b86497feb978496e03527c669c
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=962e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=962e959bbf98fe94a144f2382e80f5ea
UI[2]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
UI[3]=Adobe Photoshop CS6 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.760 1.17514_none_2b24536c71ed437a\gdiplus.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\GDI32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\ole32.dll
LoadedModule[11]=C:\Windows\system32\RPCRT4.dll
LoadedModule[12]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\ExtendScript.dll
LoadedModule[13]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll
LoadedModule[14]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\ScCore.dll
LoadedModule[15]=C:\Windows\system32\SHELL32.dll
LoadedModule[16]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[17]=C:\Windows\system32\mscms.dll
LoadedModule[18]=C:\Windows\system32\USERENV.dll
LoadedModule[19]=C:\Windows\system32\profapi.dll
LoadedModule[20]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCP100.dll
LoadedModule[21]=C:\Windows\system32\OPENGL32.dll
LoadedModule[22]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[23]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[24]=C:\Windows\system32\GLU32.dll
LoadedModule[25]=C:\Windows\system32\DDRAW.dll
LoadedModule[26]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[27]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[28]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[29]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[30]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[31]=C:\Windows\system32\dwmapi.dll
LoadedModule[32]=C:\Windows\system32\WS2_32.dll
LoadedModule[33]=C:\Windows\system32\NSI.dll
LoadedModule[34]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[35]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\cg.dll
LoadedModule[36]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\cgGL.dll
LoadedModule[37]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\adbeape.dll
LoadedModule[38]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.616 1_none_08e61857a83bc251\MSVCR90.dll
LoadedModule[39]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.616 1_none_08e61857a83bc251\MSVCP90.dll
LoadedModule[40]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\AdobeOwl.dll
LoadedModule[41]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\ahclient.dll
LoadedModule[42]=C:\Windows\system32\WININET.dll
LoadedModule[43]=C:\Windows\system32\Normaliz.dll
LoadedModule[44]=C:\Windows\system32\iertutil.dll
LoadedModule[45]=C:\Windows\system32\urlmon.dll
LoadedModule[46]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\amtlib.dll
LoadedModule[47]=C:\Windows\system32\WINHTTP.dll
LoadedModule[48]=C:\Windows\system32\webio.dll
LoadedModule[49]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[50]=C:\Windows\system32\WINNSI.DLL
LoadedModule[51]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\AXEDOMCore.dll
LoadedModule[52]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MPS.dll
LoadedModule[53]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\PlugPlug.dll
LoadedModule[54]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\tbb.dll
LoadedModule[55]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\AdobeLinguistic.dll
LoadedModule[56]=C:\Windows\system32\PSAPI.DLL
LoadedModule[57]=C:\Windows\system32\IMM32.DLL
LoadedModule[58]=C:\Windows\system32\MSCTF.dll
LoadedModule[59]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\tbbmalloc.dll
LoadedModule[60]=C:\Windows\system32\VERSION.dll
LoadedModule[61]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1d f_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
LoadedModule[62]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[63]=C:\Windows\system32\uxtheme.dll
LoadedModule[64]=C:\Windows\system32\STI.DLL
LoadedModule[65]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[66]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[67]=C:\Windows\system32\rsaenh.dll
LoadedModule[68]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[69]=C:\Windows\system32\wiatrace.dll
LoadedModule[70]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.dll
LoadedModule[71]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\PSViews.dll
LoadedModule[72]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\PSArt.dll
LoadedModule[73]=C:\Windows\system32\c_g18030.dll
LoadedModule[74]=C:\Windows\system32\MSIMG32.dll
LoadedModule[75]=C:\Windows\system32\apphelp.dll
LoadedModule[76]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\Plug-Ins\Extensions\FastCore.8BX
LoadedModule[77]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\Plug-Ins\Extensions\MMXCore.8BX
LoadedModule[78]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\libmmd.dll
LoadedModule[79]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\Plug-Ins\Extensions\MultiProcessor Support.8BX
LoadedModule[80]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\PLUGIN.dll
LoadedModule[81]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\Plug-Ins\ADM\ADMPlugin.apl
LoadedModule[82]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\AdobeXMP.dll
LoadedModule[83]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\Plug-Ins\File Formats\Dicom.8BI
LoadedModule[84]=C:\Windows\system32\WSOCK32.dll
LoadedModule[85]=C:\Windows\system32\NETAPI32.dll
LoadedModule[86]=C:\Windows\system32\netutils.dll
LoadedModule[87]=C:\Windows\system32\srvcli.dll
LoadedModule[88]=C:\Windows\system32\wkscli.dll
LoadedModule[89]=C:\Program Files\Common Files\Adobe\Plug-Ins\CS6\File Formats\Camera Raw.8bi
LoadedModule[90]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[91]=C:\Windows\system32\wbemcomn.dll
LoadedModule[92]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[93]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[94]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[95]=C:\Windows\system32\ntmarta.dll
LoadedModule[96]=C:\Windows\system32\WLDAP32.dll
LoadedModule[97]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\BIB.dll
LoadedModule[98]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\BIBUtils.dll
LoadedModule[99]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\ACE.dll
LoadedModule[100]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\AGM.dll
LoadedModule[101]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\CoolType.dll
LoadedModule[102]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\AXE8SharedExpat.dll
LoadedModule[103]=C:\Windows\system32\icm32.dll
LoadedModule[104]=C:\Windows\System32\msxml6.dll
LoadedModule[105]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\AdobePIP.dll
LoadedModule[106]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\LogSession.dll
LoadedModule[107]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\WRServices.dll
LoadedModule[108]=C:\Program Files\Common Files\Adobe\Linguistics\6.0\Providers\Plugins2\AdobeHunspellPlugin\AdobeHunspellPlugin.dl l
LoadedModule[109]=C:\Program Files\Common Files\Adobe\Linguistics\6.0\Providers\Plugins2\WRLiloPlugin1.3\WRLiloPlugin.dll
LoadedModule[110]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\Plug-Ins\Extensions\ScriptingSupport.8li
LoadedModule[111]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\ScriptUIFlex.dll
LoadedModule[112]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\adobe_caps.dll
LoadedModule[113]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[114]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[115]=C:\Windows\system32\WINSTA.dll
LoadedModule[116]=C:\Windows\system32\EhStorShell.dll
LoadedModule[117]=C:\Windows\system32\PROPSYS.dll
LoadedModule[118]=C:\Windows\System32\cscui.dll
LoadedModule[119]=C:\Windows\System32\CSCDLL.dll
LoadedModule[120]=C:\Windows\system32\CSCAPI.dll
LoadedModule[121]=C:\Windows\system32\ntshrui.dll
LoadedModule[122]=C:\Windows\system32\slc.dll
LoadedModule[123]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll
LoadedModule[124]=C:\Windows\system32\SXS.DLL
LoadedModule[125]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\aif_core.dll
LoadedModule[126]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\aif_ogl.dll
LoadedModule[127]=C:\Windows\system32\nvoglv64.DLL
LoadedModule[128]=C:\Windows\system32\WINTRUST.dll
LoadedModule[129]=C:\Windows\system32\CRYPT32.dll
LoadedModule[130]=C:\Windows\system32\MSASN1.dll
LoadedModule[131]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapeengine.dll
LoadedModule[132]=C:\Windows\system32\OLEACC.dll
LoadedModule[133]=C:\Windows\system32\COMDLG32.dll
LoadedModule[134]=C:\Windows\system32\WINMM.dll
LoadedModule[135]=C:\Windows\system32\msi.dll
LoadedModule[136]=C:\Windows\system32\DSOUND.dll
LoadedModule[137]=C:\Windows\system32\POWRPROF.dll
LoadedModule[138]=C:\Windows\system32\DNSAPI.dll
LoadedModule[139]=C:\Windows\system32\dbghelp.dll
LoadedModule[140]=C:\Windows\system32\mlang.dll
LoadedModule[141]=C:\Windows\system32\Secur32.dll
LoadedModule[142]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[143]=C:\Windows\system32\credssp.dll
LoadedModule[144]=C:\Windows\system32\schannel.DLL
LoadedModule[145]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[146]=C:\Windows\system32\wdmaud.drv
LoadedModule[147]=C:\Windows\system32\ksuser.dll
LoadedModule[148]=C:\Windows\system32\AVRT.dll
LoadedModule[149]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[150]=C:\Windows\system32\msacm32.drv
LoadedModule[151]=C:\Windows\system32\MSACM32.dll
LoadedModule[152]=C:\Windows\system32\midimap.dll
LoadedModule[153]=C:\Windows\system32\mswsock.dll
LoadedModule[154]=C:\Windows\System32\wshtcpip.dll
LoadedModule[155]=C:\Windows\System32\wship6.dll
LoadedModule[156]=C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\lib\ServiceManager-Launcher_x64.dll
LoadedModule[157]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\updaternotifications.dll
LoadedModule[158]=C:\Windows\system32\taskschd.dll
LoadedModule[159]=C:\Windows\system32\wpdshext.dll
LoadedModule[160]=C:\Windows\System32\shdocvw.dll
LoadedModule[161]=C:\Windows\System32\ieframe.dll
LoadedModule[162]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\data_flow.dll
LoadedModule[163]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\image_runtime.dll
LoadedModule[164]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\image_flow.dll
LoadedModule[165]=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\Plug-Ins\3D Engines\Photoshop3DEngine.8BI
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe Photoshop CS6
AppPath=C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe" -
Free transform and warp crashes CS6!
When I'm using the free transform or warp in Photoshop CS6 it's suddenly started crashing, telling me that "Photoshop CS6 stopped working correctly". This started happening today and I don't know what to do! :< Help!
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Anyone successfully using Canon C300 footage in CS6? It consistently crashes our systems here. We have a four different computers, with slightly different hardware, and we get the crash consistently.
I've noticed that if we delete/hide the "INDEX.MIF" file that is in the "CLIPS001" folder, AE works fine. That's the file that has info on spanned clips, so Premiere needs it and uses it. We can't just go tossing that file. But so long as the file is there, ANY C300 footage (spanned or not spanned clips) crashes AE CS6 within a few seconds of working with it.
CS5.5 works just fine.
Does ANYONE have C300 footage (in its original folder structure) working in AE6? Thanks for any ideas.
-Kevin
Main system specs (although like I said it's happening on a few different machines)
Intel i7-3930K @3.2 GHz
32 GB RAM
Win 7 Professional
NVIDIA GeForce GTX 570@Kevin B Good, I have multiple shoots from the C300, all in their original folder structure and importing spanned or non-spanned footage into AE CS6 (11.0.1.12) causes green frames. I'm not experiencing crashes, but the files are un-usable as is. I've been having to transcode to ProRes 422 HQ to use C300 footage in AE. Big bug. Please submit a but report as I've heard from other sources they are experiencing the same thing.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform -
Crashing CS6 Production Premium
I have been using CS6 Production Premium for a couple of years without
issue, but last week started having all of the program crash upon opening.
I've cleaned up space on all the drives, uninstalled and reinstalled, had IT
dept troubleshoot and have had no luck whatsoever.
I've also tried to buy help from Adobe but no one seems to care. They just
want me to buy the Cloud version.
Is there anyone who does paid support for this type of thing?
Very frustrated (and way behind in work load)
RichSame issues here, hopefully someone can help us as I've got University deadlines soon!
My crashing just seems to be with Photoshop.. -
I am running Windows 7 Pro 64 and just upgraded to CS6 Cloud and after downloading Indesign CS6 it worked fine. Then I updating the "Folio Control panels" from the Indesign CS6 update link and now it crashes every time upon opening. First it loads up fine for a few seconds, then the "Folio panels" crash a second later and then Indesign crashes a second after that.
I have heard things like, Right Click and Run as Administrator. That has done nothing.
I deleted CS5 and all the old Folio "extension programs", downloaded a fresh copy of Indesign CS6 and still it crashes when I update the Folio panels.
Any help world be greatly appreciated.Tried that the first time around. This is the second time around with a clean install. It seams to happen after the Folio Builder update. All I can do at this point is try again.
Thank you for the suggestion. -
hi ,
everytime i try to apply 3d cam tracker causes after effects cs6 (update 11.01.2 to crash after opening a win.shell::
OMP: error #15: initializing libiomp5md.dll, but found libionmp5mt.lib already initialized.........
thanks for any help
micLooks like your system is missing some DLL or some tool on your system has screwed around on that stuff - security tools, other installs or whatever. Could even be a hardware issue with a driver not loading/ unloading these DLLs and their functions properly. Anyway, nobody can know. This is too specific. The simplest "fix" would be to just reinstall Win 7 from scratch, making sure all components work properly, but foregoing any experiments with installing otehr software and only putting the Adobe stuff on there first...
Mylenium -
My cs6 beta crashes after I do a lot of things such as content aware etc. This only happens when I have been working with photos for a long time (an hour or so). I do not know if it occurs when I have bveen working on an individual photo or when I am working on multiple photos.
I only know that this has happened at least 3 times and it cannot be tolerated.
Thanks.
Gil Audette
e-mail addeess [email protected]Chris:
My previous reply was very short on information and patience. Lets see if I can correct both.
Just today I was doing a lot of gradient work and it crashed.
Message "CS6 has encountered a problem and needs to close. We are sorry for the inconveince"
I am operation in Windows XP. Of course I am limited to 3gig ram which limites me to around 1.7gig available to CS6; may this be a problem? My scratch disk has
over 350gig unused.
Thanks for any help you can give me.
Gil Audette -
After Win 7 Pro 64 crash, CS6 AE, PS and PPro won't start.
Windows 7 runs fine and LR 4.3 runs fine. The CS apps mentioned above now will not start. PS fails upon "measuring memory", AE and PPro get the splash screen then fail. I reinstalled the CS6 applications to no avail. My connected drives work fine. No content is stored on networks. I updated the Quadro FX580 driver to the current but in all respects it seems fine. I'm suspicious that the CS apps are seeking a windows file that is now missing or corrupted. I really don't relish reinstalling Win 7 and my other applications. My disk is defragmented and has well over 100Gigs free. I've tried succesfully to delete the preferences file in PS upon initialization to no avail.
In the Event Viewer, I see that dvamarshal.dll is the faulting module in PPro and I can't find good information on PS nor AE start failures.
I've now uninstalled, ran the Adobe cleaner and reinstalled. Apps fail to start, they hang as before. CS5.5 apps work just fine. I've removed the plug-ins and the apps still fail. What can I be missing?
I would sure appreciate it if someone had some idea either where to look for greater detail explaining the fail or solution. Thanks so much for the help! Johnny.That sounds like your CoDecs are busted. A reinstall should fix this, but if it's some sort of weird licensing issue with the MPEG stuff, then this may not be good enough. also this could be a driver problem, so check your device manager and update any drivers there that may be flagged or appear missing. in any case, ask in the PPro forum. They may know what to do based on your findings.
Mylenium
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