Crashing/freezing problems with my new MacBook - please help!!!

Let me preface this by saying I'm very new to Macs.
I just got my new 2.0GHz MacBook (1GB memory, 120GB hard drive) a few days ago. The first day, I had programs freeze up on me which has continued to happen regularly. This morning, I powered off the computer but noticed it sounded like it was still running and nothing was displaying. I had to hold down the power button several seconds to get it to restart and then a message appeared saying that OS X had unexpectedly crashed.
My questions - Should I really be having these problems when the machine is so new? Should I contact Apple and send it back to them? Or am I making a big deal out of minor problems?
Thank you!

Welcome to apple forum,
Try this :
http://docs.info.apple.com/article.html?artnum=303234
http://docs.info.apple.com/article.html?artnum=304308
And if the problem still persist, visit apple store nearest you like at King of Prussia Mall.
I assume that your macbook is built to order, and the built to order (not standard specs) is not eligible for return and replacement, but they will try to fix it until it work, maybe if it is unrepairable then you will get a new one.
Good Luck

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Here are some new usesr tips & links to check out:
- Get Applecare in the first 90 days.
- Apple stores have Free classes, and online seminars & tutorials.
A new service called: One to One for new users.
http://www.apple.com/support/mac101/
http://www.apple.com/support/tiger
http://www.apple.com/pro
http://www.apple.com/macatwork
http://guide.apple.com/index.lasso (all made4mac apps, utilities,
games etc.)
**For new Switchers from Pc to Mac:
http://www.apple.com/support/quickassist
http://www.apple.com/support/switch101
http://www.xvsxp.com
http://www.switchingtomac.com
- for comparisons of hardware and apps, etc.
http://guides.macrumors.com/Mac_Beginner's_Guide
** For Questions, Problems, and lots of answers:
- Always try the Help feature in the top menu of the finder and any
app for lots of info. And, Spotlight, too.
- try: macfixit.com forums and everymac.com, as well. They have
excellent forums, and tutorials.
* David Pogue's, The Missing Manual Series, of books are
indispensable! Just make sure to get the correct version for your
particular OS! Panther, Tiger, & Leopard. He has one just for
Switching, from PC to Mac.
- For more help try MacUser group in your area:
http://www.apple.com/usergroups
- You can also sign up for Kbase info from apple, too.
http://search.info.apple.com
- Check out the MacFixit Pro news, too. Tons of info.
- Helpful tutorials:
http://www.screencastsonline.com, http://www.howdoimac.com and http,
www.learntomac.com
- http://www.macinstruct.com
- software resource:http://www.iusethis.com
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