Crashing/Freezing when rendering with PE11

I truly have had it with this software. It use to happen here and there and today totally freezing my laptop. EVERYTHING else is closed. It is a SONY PC 8GB Ram memory.
Have to force close the PC... restart and still nothing. 3 times.
Just about getting ready to give up and this is so frustrating.
Anything I should look for? Maybe?
Ara

ATR and others!
What a day...
Adobe uninstalled PE11 and re-installed it. With a slow connection it took about 6 hours! I have to learn to carry the disc or make a copy which I understand I can.
So today was someone different and he seemed to know much more. So... The project that was saved did not work. he managed [mirror mode] to close the program a couple times without freezing the laptop.
I went out and shot a very short TEST video with my Go Pro, did the settings and rendered it with the same settings. Not YouTube settings. It worked.
However, when initially I went to "file" + "new project" it froze... plain and simple. So we are going to talk some more tomorrow. Something is still off.
The stange part "ATR" is if you remember the above photos with all those files which you said you had never seen before [and Adobe said it is normal!], well, today they did not materialize.
I am seriously thinking about getting a Mac just for videos... and then again I read in another thread the same problem with someone else.
ALL my video files have now been moved to an external 1TB drive. So that is done.
I am now wondering why still I have many files in a PE11 folder??? Which is where the projects are saved and is it normal they are parked in my laptop. Should I delete those also? They are past projects I will not need. Or will that mess up the software?
I feel so ignorant and this will change this winter. Must if I am going to continue with videos.
Thank You...
Ara and Spirit

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Murray *ACP* wrote:
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