Crashing & Hard Drive? Continued Issues?

When I first got my MBP in the fall it had some issues when coming back from sleep, it would hang without the mouse appearing for 45 seconds. I reinstalled Mac OS and it seemed to get better. 2 weeks ago I had issues with Finder crashing a lot and I reinstalled Mac OS it helped but I use my laptop to record on set audio for video projects using Soundtrack Pro using a Tascam USB interface and throughout all this it's be very buggy and crashes a lot.
Throughout all this and these continued issues, I am wondering if it could be a Hard Drive issues? Anything else it could be? Thanks!!

Download Smart Utility from http://www.volitans-software.com/smart_utility.php . It provides detail information from the SMART sensors which will give you insights into the hard drive health.

Similar Messages

RE: Syncing to a "New" Computer or replacing a "crashed" Hard Drive by wjosten

I really appreciate the detail that wjosten provides on the User Tip entitled "Syncing to a New Computer or Replacing a crashed hard drive". I do have a follow up question though about my wife's iPhone 4 running iOS 5.1.1. All her calendar and contacts are on the Cloud - not running through anything like Outlook or Windows Address Book, as far as I can tell. In the past, we previously synched with a PC.
Since the calendar and contacts are on the Cloud, can we synch using the steps wjosten details on a new PC and not lose the calendar / contacts? If not, do you have any advise? Thanks.

If she doesn't want to sync her calendar and contacts with a supported program on her computer such as Outlook, just uncheck Sync Calendar and Sync Contacts on the Info tab of her iTunes sync setting before syncing (which I assume is what she was doing before). She can continue to sync these with iCloud if that what she prefers by going to Settings>iCloud and turning Contacts and Calendars to On).

Hard Drive Encryption Issue

This is in regard to hard drive encryption issues in my USB Hard drive. I have Windows 7. I was encrypting my USB hard drive and
was able to enter a password. However, I did not receive any prompt to save the Bitlocker recovery key. During encryption process, I received an error. The encryption process was unsuccessful. However, now when I plug-in the hard drive, I receive the
following message on the status bar:
Application and Device Control rule Block writing to removable media. Unencrypted drive found (No_Encrypted_Found) has blocked edpa.exe trying to access Volume
{e3901a75-f1ff-11e1-817c-806e6f6e6963 alpha-numeric number appearing here}
When I try to open the drive, it asks for a password. When I enter the password, I am receiving the following error message:
Bitlocker Drive Encryption failed to recover from an abruptly terminated conversion. This could be due to either all conversion logs being corrupted or the media
being write-protected.
I have read that Bitlocker repair tool can help resolve this issue.
However, I just have the password that I had set to encrypt the drive and Bitlocker recovery key identification. Can this help to get access to my hard drive data using the Bitlocker tool.

Checked this ?
http://answers.microsoft.com/en-us/windows/forum/windows_7-security/bitlocker-drive-encryption-failed-to-recover-from/232e812b-4f7a-e011-9b4b-68b599b31bf5
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Data recovery for crashed hard drive?

Ok, recently my macbook pro internal hard drive crashed (I was receiving the question mark on folder at bootup). I have recently purchased a new hard drive and replaced it with the corrupt one. I tried to gain access to the data using an external caddy, however the hard drive did not appear in finder and I could not mount it in utilities.
Is there any possible way I can recover my files, preferably not through some company which wants thousands of $$$.

hi friend,
No need to worry. There are many cases due to which hard drive crashes and not works. Don't worry! The data is not lost forever; it is only invisible from your computer. You might be thinking that the disk will overwrite the space of the deleted data with some other data. Running a wrong data recovery software application might corrupt your data and there are chances of losing them forever. By using a good hard drive recovery tool you can recover all your lost data from corrupted hard drive, crashed hard drives.You can easily download the free trial version of the software.

A while back my computer crashed (hard drive and motherboard:/) im a DJ so its kinda a big thing. my mom has a computer whith itunes on it, i signed on with my account but how do i get the music back. i dont have it on any device, just the hard drive that

a while back my computer crashed (hard drive and motherboard:/) im a DJ so its kinda a big thing. my mom has a computer whith itunes on it, i signed on with my account but how do i get the music back. i dont have it on any device, just the hard drive that crashed. can someone please helped i put soooooo much money into those songs a good 4,000 $
please someone help

Hi Glenn,
You need to Authorize your Mom's computer to your iTunes sign on. Sign on to iTunes, then go to Store at the top of the screen, and select Authorize this Computer.
Then you can download your purchases from your iTunes library by going to the iTunes Store (the one in the sidebar), Music, and then under Quick Links, Purchased.
Once the Purchased window comes up, select "Not on this Computer", and then select All Songs. Your purchased songs will display with a cloud next to them, and you can download them selectively or "Download All" (lower right-hand corner).
Hope this helps!
Cheers,
GB

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
Sukrit Dhingra

Hard drive space issues

I have some hard drive space issues.
At present I only have about 13GB remaining on my 40GB hard drive, which is not necessarily an issue except that I have almost nothing installed/saved on my machine. I have 1 CD ripped to iTunes, no photos in the iPhoto library. I did a quick look with Disk Inventory X and found that the "Printer" folder is 3.2GB - can I get rid of some/all of that as I don't intend to print from the machine?
What is filling my disk? As far as I can tell the OS should only take up around 3 GB so where did the other 24GB go? Where, oh where?

Yes, you can delete printer drivers you don't use. OS X takes up far more than 3 GBs. A pretty minimal installation is nearly 7 GBs. Your computer also may have came with pre-bundled software applications (not standard OS X applications.) OS X will also use potentially 10 GBs of space on a temporary basis for temporary files, log files, and cache files. So for a 40 GB drive it's not too surprising to have only 13 GBs free. Perhaps it's time for you to put in a larger hard drive. You can purchase hard drives at:
MacSales.com
Buy.com
NewEgg.com
The Mini uses a notebook drive. If you have a pre-2006 (Intel) model it uses an ATA drive. After that year they use SATA drives.

Hard drive syncing issues "!" HEEEELLLLPPPP!

Hard Drive syncing issues "!" HEEEELLLLPPPP!
I use an external hard drive to store all my music. I sync the hard drive with Itunes because my library is way too big to store on my computer. About every 8 month or so Itunes displays "!" next to all my songs because it can't seem to locate them. When prompted to locate file, it can but this needs to be done one by one. I typically delete my entire library and start over. This is a complete nightmare because I have to build all my files and play list again. Can anyone HELP me out of this frustration??? Thank you in advance!

Does the exHD have a permanent drive letter assigned to it?
Windows can assign different drive letters to digital camera cards, USB sticks, etc if you don't specifically assign them drive letter.
That is a common cause of the !
One day the music is on an exHD named F: and then windows reassigns it to G:

Crashed hard drive: Where are my playlists?

I restored my crashed hard drive from Mozy. Now, I am reinstalling software onto the new drive. iTunes sees my music, but my playlists have not come back. What file(s) am I missing?

iTunes Library.itl
If you have imported your media into a new library you've not restored the original properly. If you had restored the entire iTunes folder from your old profile's Music folder into you current profile's Music folder then that would normally have done the trick. Presumably if you had a non-standard layout you would also be familiar with how it all works so odds are that is all you need to do.
tt2

10.5.6 Upgrade Repeatedly Crashes Hard Drives

I have been trying to upgrade my MacBook Pro (Fall 08 Model) to 10.5.6 for the past 2 weeks. Each time about 24 hours after the upgrade has completed, applications suddenly stop responding and the hard drive crashes.
The 1st time, I was running with a 7200 RPM drive that I installed to replace the original 5200 RPM drive that came with the system. This was done on November 1st. It ran 10.5.5 for about a month and a half with no problems. Then, when 10.5.6 was released, I upgraded. A day later, Apps stopped running and as soon as I plugged my iPhone dock into the USB port, the Hard Drive began making clicking sounds and the system stopped responding. Couldn't reboot or even boot from the original DVD because although the drive was not accessible, the system continued trying to access it thus disabling any attempts at booting from other media. After about 20 minutes of holding down the "C" key to boot from my original install DVD, the DVD responded and then took about another 5 minutes before it gained control of the system. Running a Disk Utility or System Profiler from the install DVD reported that there was no hard drive installed (all while the crash clicking sound continues from the drive, that indeed was still physically there).
2nd, I replaced the 7200 RPM drive with the original one that came with the laptop. Got all of my Data and Apps restored to the current date (December 19th from Nov 1st when I swapped it out with the other drive). At this point, I'm assuming that I just got a bad 7200 RPM drive and arranged to get it replaced. The plan was to keep using my original drive until the replacement arrived. Next, I upgraded my original from 10.5.5 to 10.5.6 on December 22nd and about 24 hours later, I sat my iPhone (Edge model) on top of the palm rest of the laptop, over the disk drive, and the Apps suddenly stopped functioning again. Immediately after this, the disk drive began making clicking sounds and crashed. Again, it took about 20 minutes to get the install DVD up to determine that Disk Utility and System Profiler again reported that no hard drive was installed.
3rd, I took the laptop to the Genius Bar at my local Apple Store, explained the 2 crash incidents and that I believed something in 10.5.6 and/or my iPhone in close proximity with a 10.5.6 system was causing this. They did some tests, couldn't figure out why both drives didn't work, and didn't buy the iPhone/10.5.6 theory. However, they gave me a BRAND NEW MACBOOK PRO (same make, model, specs). After I got this one home, with a fresh untainted copy of 10.5.5 on it, I upgraded to 10.5.6 on Christmas Eve. Today, 24 hours later, the drive crashed AGAIN just after I placed the iPhone next to the new laptop, as I was preparing to load my data from backup and sync my iPhone. This time, the crash occurred BEFORE I had any of my original Apps or Data installed - so this rules out an existing environment conflict of some kind as being the cause.
The 3rd drive failure had same symptoms as the other 2 times I upgraded:
* Sudden freeze of most/all Apps
* Spinning Beach Ball when attempting simple tasks like opening System Preferences, Finder windows, etc.
* After Power-cycling (because all control had been lost), system cannot boot from hard drive
* Attempts to restart from original DVD takes about 30 minutes
* Disk Utility & System Profiler Cant' find hard drive
I will be taking this system back to the Apple Store on Saturday (because Genius Bar is closed on Friday, 12/26/08) to have it replaced again. WILL NOT BE UPGRADING to 10.5.6 until Apple addresses this problem.
Are there others out there who have had similar Hard Drive crashes? I've read posts about the Apps freezing and the need for some to do Archive/Install again after a 10.5.6 upgrade. However, I am unable to determine if any are experiencing the drive crash issue. If so, are you using the newer MacBook Pros or is this problem occurring on other hardware types? Are you using MacBooks with iPhones (even though I find it hard to believe the original iPhone could somehow be emitting something that's causing 10.5.6 to crash a hard drive; this iPhone worked OK under 10.5.5 with same hardware) I have 3 other Mac Models in my home but am now leery of upgrading to 10.5.6 on any of them...

Hello! It seems I have a similar problem. I upgraded to 10.5.6 a few days ago. Today morning, after turning the computer on from sleep, everything was working perfectly, however after few minutes while I was browsing the Internet with FireFox my hard drive started making "click - click" sound repeatedly, disabling me to do anything with my computer (the colorful spinning wheel appeared; it happened the exact same time when I clicked on a link in a news website). After powering off with holding the power button, I wasn't able any more to log in. I've managed to boot the Installation DVD and DIsk Utility found no hard drive.
After exchanging my hard drive (the old one is definitely broken - I was trying to use an external slot to try accessing it - unsuccessfully) I cannot any more boot the installation DVD. The DVD drive was relatively new, so it shouldn't cause any problems. The DVDs are also fine (no scratches, tried a couple of installation discs...). Holding "C" key for 30 minutes doesn't seem to work either... I only get the grey screen, with nothing on it...
At the moment I'm stuck, because I have the MacBook with grey screen and fans running at the full speed, which does not seem to read DVDs, though I can reset the PROM, as well as, boot it as a target and force-quit the disk with holding F12...
The worst thing is that I lost my data created over the last week... I hope apple will recognize that something is wrong with their update... If I get the bootable DVD to boot finally, I will write an update.
Greetings to everyone with the same problem.
Chris

External hard drive corruption issues

Hey folks. Really not sure what the best place would be for my question, but I'll try here.
I have a 4 year old LaCie external HD with a 160GB capacity. It stores my iPhoto and iTunes libraries for my iBook, along with a few other bits and pieces.
About a year ago, I noticed some of my files were corrupted and couldn't be played. Whenever I tried to open one of those files, the drive would start knocking and whatever program was trying to access the file would need to be Force Quit. Hoping to solve the issue, I moved the data,(or course, getting stuck on corrupted files along the way) erased and reformatted the drive and moved the data back. Unfortunately, that didn't solve the problem.
I have the data backed up on another, newer external drive, but I'm wondering if there's a way to isolate the bad sectors in the old drive so they can't be written to anymore? Should I use Disk Utility and repair the disk?
I know the drive's old and could fail at any time, but I'd like to keep using it as long as possible. Also, when it does finally fail, could I just purchase another hard drive and place it in the enclosure? I suppose I should also note that the FireWire 400 ports don't work on the enclosure. I'm sure it's not a defect, as I accidentally dropped the drive shortly after I'd purchased it. That fall is probably the cause of the corruptions as well =/
The USB port works fine and I haven't been able to test the FireWire 800.
Thanks for any advice y'all have!
~Lyssa

Your drive sounds very sick. I am not sure how likely it is but I would be concerned about your OS becoming seriously corrupted and possibly unbootable as a result of continuing to use this bad external drive.
It would be better if you could test it connected to a non-critical computer.
Do you know the drive specification? - not the make of the box.
Many drives self-repair and also communicate likely future difficulties to the OS but eventually you come to the end of this process.
I am not sure if disk utilities any longer map out bad sectors. Years ago I used a mounting screw that was too long and damaged the magnetic surface. In those days you could manually map out the bad sectors. I then put partitions each side of the mapped out sectors and continued to use the drive for many years.
More recently I had a drive with an intermittent power connection. However even after repairing this and reformatting the drive was never very reliable.
Good drives are relatively inexpensive. You could try a new drive in your box. I always advise buying server quality drives normally identified by a 5 year guarantee. I prefer Western Digital but Seagate also make reliable drives.

Can't download applications (poss due to hard drive space issue)?

Hi there,
I'm having major hard drive issues with my MacBook Pro OS X 10.4.11 2.4GHz Intel Core 2 Duo 4GB 667 MHz DDR2 SDRAM laptop.
I use it for video editing and also keep music on it. However for the video editing I use an external hard drive, though I've found some Final Cut Pro files on my internal hard drive before and deleted them whenever I've found them. Sometimes it's an Imovie project, sometimes a straightforward final cut project, sometimes a playout of a final cut project.
My problem is that I now have almost no hard drive space, to the point where I wasn't able to save a Word file last week due to insufficient disk space! I emptied the trash and managed to get it to save in the end.
I immediately went on to the discussions pages and it was suggested to try WhatSize, OmniDiskSweeper and Disk Inventory to identify the files that were taking up all the room. Unfortunately NONE of these applications will download onto my laptop. They're not the only ones, I tried downloading a couple of other applications for music and the like and NOTHING will download!
I went through everything that I felt I knew for certain that I could delete without being detrimental and freed up a small bit of room and tried again but still NOTHING. I then used Onyx on the suggestion of another post and freed up a few gigs (I went from 1.7gb available to 7gb available) and assumed that this would do the trick, however, it hasn't!
What happens when I try to download these (or any) applications is that when i click the "Download Now" area on the webpage it begins to move onto what should be a download progress page or a "download complete" page but instead just spends an eternity "loading", with the little loading wheel on the left of the tab just spinning around and around. I tried leaving it literally all night last night but to no avail, opened it back up again and still the circle was spinning around and around "loading". This has been the case for the several dozen attempts I've made, no matter what the website.
It seems like something of a Catch 22 if the situation is that I can't download these applications that will help me to free up Hard Drive space, because I don't have any Hard Drive space! Though I'd have thought that the 7gb I now have would be ample. Did my laptop turn to self preservation mode perhaps when the hard drive was down to the bare minimum and I wasn't even able to save word documents?
If anybody can help it'd be HUGELY appreciated...
All the best,
Rory

If you open a Finder window you can also sort by size by clicking the size column header. In view options you can also set it to calculate all sizes so it will also show folder sizes. Although not as handy as the cataloging applications you can at least start tracking down where the disk space is going. With video you can probably just copy half a dozen files off and immediately free up many GB.
Note that this isn't just a matter of convenience. OSX makes lots of temporary files and is doing it all the time. If it can't find space for those files it can result in a serious drive crash and that could cost you several hundred dollars in recovery expenses. A Sig indicates, you need space just for computer operation. I feel the % recommendation is a bit vague since people use drives ranging from 10 - 1000 GB in size. My computer regularly uses 6GB of hard drive space for temporary files, and I like to leave wriggle room, so I usually leave at least 15-20GB. You can check the temporary file usage by looking at VM in Activity monitor.
As BDaqua observes, having a crowded drive also slows down your computer. If it has to hunt for nooks and crannies in which to place bits and pieces of bigger files that takes time. Normally one does not have to worry so much about fragmentation of files on a Mac, but your scenario of working with large files on a really crowded drive may be defying that generalization.

Hard Drive space issue

I was wondering if anybody has been experiencing hard drive space disappearing slowly? After a month I am down to 35 gigs when I haven't installed anything. I have deleted my cache every time I get off the internet and it still has the problem. The issue is occuring on a MacBook Pro.
Help!
Thanks

There are a number of possible explanations. While you may haven't installed software you've been using your computer and creating files which takes up space. If you have an iOS device perhaps you've been taking pictures and are using PhotoStream - so your pictures are now on your computer. You are using email and it is being indexed even if you aren't copying messages to the computer plus attachments are being copied to the computer. Also your operating system and programs create cache files - temporary files - which don't always get deleted (more on this later) and create log files. All this takes up space. Oh, and when you trash something don't forget to empty the trash. (Look under File in the Finder menu - the trash doesn't get automatically deleted.)
The cache files I mentioned above should get trimmed and deleted but they don't always. Sometimes a cache just keeps growing and growing until it takes over the computer. It isn't common but it does happen. Every once in a while I'll restart in Safe Mode - that done by restarting the computer and holding the shift key until the Apple icon appears. This performs a disk directory check (which is a good thing to do once a month or so or any time you force quit the computer) and it also deletes and trims cache files. Once you've gotten to the Finder restart as normal.
If you are using TimeMachine to back up your computer, by default you also have mobile backups running. When your computer isn't connected to its TimeMachine drive the hourly backups are made to the local hard drive instead. Mobile backups are intelligent - when the space on your drive dips down to 20GB older mobile backups are deleted to keep that 20GB free space the OS needs. Eventually if the drive continues to fill up with your stuff and there's no room for mobile backups they are deleted entirely and no more made until/unless you delete some of your stuff.

External hard drive continually restarts my mac

I have a Mac mini running the latest version of OSX. Everything with the Mac is fine. It works perfectly.
Recently I had an issue with my email which led me to find out that I had two viruses on my computer. Fine. I downloaded a free Anti-Virus app that had found these and it was able to delete one of them. The one on my computer. Fine. The other was within the email back up within Time Machine. And this is where my troubles started.
First off Time Machine conveniently makes it impossible for Anti-Virus software to do its job of deleting a virus. OK, no problem. I decided I would manually delete the file. Could find it. So I decided to just delete all of the email back ups in Time Machine. I could see how this was done. Eventually out of frustration I decided to delete Time Machine completely as this would surely solve the problem.
The Time Machine file is kept on an external hard drive. An extremely important one that contains, separately all of my work and associated files (kept separately from Time Machine). So I opened up the hard drive, and put the Time Machine file into the trash. I then clicked on delete. The file wouldn't delete and the delete dialogue box hung, and then the system hung. So I pulled the mains cable from the Mac in order to switch it off.
The computer is fine. The operating system is fine. Everything works. However, the hard drive with partly deleted Time Machine file continually restarts my computer. I've run the D-key-on-start-up diagnostics and my computer is fine. I tried opening up Disk Utility and connecting the external drive, in the hope that it would be able to fix the problem. It doesn't. Or at least it doesn't get a chance because the computer restarts. And will continue to do so while that hard drive is connected to the computer.
Incidentally, having the external connected while attempting to run D-key-start-up diagnostics has the diagnostic software hang.
So I need help.
I've checked online and of course there's absolutely nothing (that I can find) to help me.
Incidentally, I tried connecting the external to a friend's PC. The drive is recognised, and by the sound of things is working perfectly. However because Time Machine requires a specific type of format to work the PC was unable to read the files. I was hoping to delete this destructive Time Machine file which has now proved more upsetting, more destructive and ultimately more trouble than the original virus that started this sorry mess.
Whoever is unfortunate enough to read this, thank you for your time, and I apologise if I come across as sarcastic or anti-Apple in any way.
Regards,
Ian

Already have. It's fine. As it alway has been, the start up disc is the main hard drive in the computer.
As I mentioned in my original message I was hoping that Disk Utility would be able to see the disc, find the problem and resolve it. I deeply regret formatting that disc for Time Machine now, as had I not done so (ignoring the fact I wouldn't have ever used that thing) I would have at least been able to connect to my friend's PC. I wonder if there's a clever application out there that will allow the hard drive to mount and not take down my computer to allow either the files to be removed and the disc reformatted, or actually be able to fix the problem. I'm genuinely shocked that a semi-deleted file can cause such a big problem.

How do I recreat a .mac site at the same address from a crashed hard drive?

Hey folks..i would really appreciate help with this one..its tricky..
I am a pro musician and I use my 3 year old macbook for everything..music, marketing, etc...Well it crashed last month and I lost EVERYTHING..(I know, I know..I'm and idiot for not backing up)
I used iWEB for my website..I bought a domain name from Godaddy.com and had it forward to the long mac address to make it easier for people to find me..the site is still up but I dont have the actual site I made from the iWEB template on the new hard drive anymore. My questions are..
1. Is there anyway to save the current site back onto my new hard drive?
2. If not, how do i rebuild the site in the exact place (mac address)so that when people enter the Godaddy address (gregvarro.com), it forwards them to the new site?
I really would appreciate any help on this issue..thanks in advance!
Greg

peace2009 wrote:
1. Is there anyway to save the current site back onto my new hard drive?
Greg ~ Welcome to the discussions. If you're asking whether it's possible to import your published site on MobileMe back into iWeb on your new HD, the answer is no. Only iWeb's Domain file can be opened in iWeb. See this Apple doc on How to back up MobileMe data. It says:
Any websites you have published with iWeb should still be available within iWeb. iWeb stores everything in a Domain file, normally located in the ~/Library/Application Support/iWeb folder (although it can be moved). If you no longer have this file, you can view your currently published pages and manually recreate them within iWeb, but there is no way to import published pages back into iWeb.
You can manually back up the Domain file, or use Backup to back it up.
Paragraph 2.3 of this FAQ page gives some tips on how to use published files, graphics, photos, etc., to help rebuild the site from scratch:
http://iwebfaq.org/site/iWebBackupretrieve.html
peace2009 wrote:
2. If not, how do i rebuild the site in the exact place (mac address)so that when people enter the Godaddy address (gregvarro.com), it forwards them to the new site?
I may not be understanding your qstn properly, but if you re-create your iWeb site and publish it the same way you did before, your Godaddy domain will point to the new site just as before — as all you would be doing is replacing the old contents of your site with the re-created contents.
...If that answer doesn't satisfy, you could post in this +"MobileMe iWeb and Personal Domain"+ forum:
http://discussions.apple.com/forum.jspa?forumID=1163

Crashing & Hard Drive? Continued Issues?

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