Crashing iPod is Driving Me Crazy

I have two folders of music. One contains MP3 files that I have no problem loading into iTunes and then onto my 30GB Video iPod.
I have another folder which contains MP3s that were converted from Windows Media using a third party conversion package. I have no problems loading them into iTunes.
When I update my iPod and try to load the converted files, my iPod crashes and I get the blinking Apple icon of doom.
After a system restore, I try loading the two folders again and get the same result.
So here's my question, short of adding the converted files, one song at a time, does anyone have any thoughts on identifying why this keeps happening? When I go into the folder with the converted files, all the file types seem right, so I have no clue how to figure out if it is a single file that is the culprit or what is causing this issue.

Similar Messages

PLEASE HELP! my ipod is driving me crazy!

hi!
I have an ipod photo 20gig, I got it two weeks ago and I already had to format it to factory settings once, and I think I'll have to do it again, after putting all that music inside it (it took so long!)
the first problem was that I was using itunes 5, and I went to a friend's house, I wanted to get some of his music, so I pluged in the ipod, but he had ipod 6 and my ipod went a little crazy. It stopped showing album artwork, and erased the list "compilations", I mean, the songs were still in the ipod but none registered as a compilation (the ones that I originally have as a compilation in itunes)
so, after trying several things, I decided to format and start all over again. I haven't even finished, and yesterday I went to another friend's house, I needed some files and I wanted to bring all those files in my ipod so I could copy them to my computer. I already installed itunes 6 and the latest ipod software (before I formatted I installed the itunes so I wouldn't have problems)...
my friend also has itunes 6, but that's not even the problem because I used the ipod as a disk... ¡I didn't even opened itunes!!! and still, it went crazy again, stopped showing album artwork again and deleted the compilation list, again.
I don't know what to do with it. I have itunes with "manually manage songs and playlists" because my music wouldn't fit in my ipod... I don't want to have to erase it all over again :'(
I really don't know what to do... I live in Colombia but my ipod was bought in the U.S by a friend, so I don't have warranty here... please help!
anyone knows some solution?
thanks!!!

this worked for me
http://discussions.apple.com/thread.jspa?threadID=236896&tstart=0

Constant crashing... driving me crazy

I keep getting this message when I click publish.
iWEB UNEXPECTEDLY QUIT
Mac OS X and other applications are not affected.
Click Reopen to open the application again. Click Report to see more details or send a report to Apple.
i contacted support and they said try publishing to a folder which i tried and it crashed again which means its not a publishing issue? So I went to iweb support on the net and cant seem to find any troubleshooting.
ive installed all the updates.
ive published this particular iweb site before but when i added 2 pages (to make 4) it started to crash and hasnt recovered.
im slowly going crazy...my brain is fried... ive spent days trying to resolve this but nada peace.

Quit iWeb, go to Home Folder/Library/Preferences and delete the com.apple.iWeb plist file and then relaunch.
If that doesn't do it, repeat the above, do a restart of your Mac and run Disk Utility to repair permissions and try again.

NEED SOME SERIOUS HELP! MY IPOD IS DRIVING ME CRAZY

well basically I have a ipod touch 4th gen and it is a 32gb model and i have 15gb of memory left.
Why is my device being very slow.
Please help someone. It crashes and just lags etc.
Much Aprreciated

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Need help reformating Ipod! Driving us crazy! TRIED EVERYTHING!

Hey everyone well my friend has an Ipod and it recently just stopped working, and it would have the sad Ipod icon or the folder with an exclamation point. He lost the USB cord but does have the FireWire cord, and his laptop did not have the FireWire port so mine does so that is why I'm trying to fix it. But when I plug it into my firewire windows seems to recognized it, then it disappears. I switched between the ports. The one it worked and the one as I said it would work the dissapear. The one that did work, I would try using that ipod updater software and when I started using it it would say "Can't mount" or whatever.
We've tried getting it into disk mode, which has failed and so we're baisctly stuck
Anyone have any help?
Its a 20GB Ipod Photo

Hi,
There are couples of problems here, you must deal with the "can't mount iPod" first.
Plug your iPod with your PC via the firewire cable, open my computer folder, and check the iPod drive no. If possible change it to something larger i.e. "M", "N" or "Y". Reboot your PC, open the iPod updater and plug the iPod back, and wait for few minutes, hope it will allow you to do the Restore.
If does not work, then read the following for the Sad iPod
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

My ipod is driving me crazy please help!!!!!!!!!!!!!!!!!!

Basically,
The other night i reset my ipod.
And a thing came up on my screen and it said, "Connect to your computer. Use Itunes to restore"
So, I do and everything works out, it retores etcetc.
The only problem is, when it is done its restore, the
notice that says, "iTunes has detected an iPod in recovery mode" comes back up, and it happens after each restore.
Even changing the drivers name is not working b cause i cant simply.
My computer do see the driver but it's in one box alone.
I can't format normally using windows either.
I've got the latest i'tunes and i'ts same all same.
What do i do?!
Thanks for any attempts to help.

this worked for me
http://discussions.apple.com/thread.jspa?threadID=236896&tstart=0

IPod's driving me crazy

Hi, it's been days since I've been formatting and restoring and uploading my music and then restoring again and so on... Please, help me out of this loop! O__o
I'll try to be clear.
the begin:
My iPod is formatted on Windows, so I can use it both on PC and my iBook.
After the battery has run down, the artwork didn't show up, so I made a sync with my PC (it had happened before). But error appears, sort of "the data on the file xxx have been lost".
Those were files on the ipod, not on PC.
So I decide to restore (on windows) but the updater fails: "Firmware update error", and sad icon on ipod.
I've read ALL the threads on this topic and followed every advice, but no way. Here's briefly what happens:
1. impossible to restore the iPod on my PC (though everything's updated: drivers, service pack and so on)
2. it IS possible to restore it on another PC, but when I go back to MY PC the errors start again: "iPod can't read/write the file" or strange "peripherals timeout" errors.
3. chkdsk on PC finds errors on the files structure, but the operations doesn't complete due to the usual "timeout error"
4. impossible to format the ipod using the windows internal tools (they don't start at all, and no message appears to explain)
5. If i restore the iPod on another PC and then sync it with my iBOOK, everything SEEMS to be okay, but: the artwork takes 5-10 seconds to load and during this time the song skip or doesn't start at all. **No problem if I don't load the artwork*
6. if I restore it on my iBook there seems to be no error at all (but I haven't tried to fully load my library in this case)
7. putting iPod in check mode: no errors, even after the HDscan.
Think I'm going to throw my pod out the window :-S

I'm doing a little bump here and update my situation just in case someone comes around and drops a good advice, this time
I've formatted my PC harddisk and done a complete re-installing of Windows, drivers, system updates and so on.
But the PC still won't WRITE to my iPod. Not even for a software restore.
Again, I had to restore it on another PC. When back to my PC it is possible to read from it, but not WRITE to it: when I try to do so, iTunes simply hangs until some error message appear: "impossible to write" or "timeout write error: the data have been lost" or some other "corrupted file" error.
(The "corruption" --it's now clear-- depends on the fact that the writing process it's not been completed)
If I run CHKDSK it always ends with: Corrupted sectors, impossible to write in the boot section.
Anyway the iPod works perfectly if formatted on mac, with my iBook, only I need to make it work with my PC, since I have all my music library there.
Any ideas will be greatly appreciated.
Thanks.

Unable to sync all of songs to my Ipod. Driving me crazy!

I have around 5711 songs for my Ipod Classic 80gb and for some reason, it'll synch upwards to 3k before freezing on a random song, at which point it will state an error message regarding the "disk". In most cases it will display this message, in others I have to actually eject the Ipod to free up the frozen Itunes. At which point if I plugged my Ipod back into the Itunes, it will display 3/4th of the song and content that it loaded as "Other" and while syncing, it will delete all of that content and repeat the cycle.

If you have the problem which displays the error message along the lines of "this iPod cannot be synched or written to", then try this :
Open iTunes, making sure you display songs in List View (its just to the left of the search bar at the top right of iTunes). Then, sort your songs by either Name, or Artist - they are easiest to see alphabetically.
Attempt to sync again, noting how many songs are successfully synched. Your ipod will synch in the same alphabetical order, provided you have connected your iPod AFTER sorting songs as above. That way, you should be able to guess roughly which song, or songs, is/are causing a problem. Despite the error message, i found that just ONE song was corrupted, even though I expected the worst (some kind of hard drive failure).
Next, highlight the problem song/songs, and press delete. The offending songs will remain in the Trash - don't empty the trash, though.
Then disconnect your iPod, and reconnect, to synch again. It worked for me.
Lastly, move each song from the Trash back to iTunes, and you should find that you have (hopefully) no more than one song that's corrupted. Either re-import, or (worst case), buy again. Or tell Apple that its corrupted and ask them for a freebie, provided you bought it from iTunes in the first place.
Good luck!
Jim

My iPod Is Driving Me Crazy!!!

OK, This is what's happening: I ordered my iPod last august on the apple website, and i received it 3 days later. Everything was going great until about 6 weeks ago: I plugged in my windows formatted iPod into a friend's MAC laptop to add a couple songs to it and everything on my iPod and i still didn't have the songs i wanted. I tried putting all the songs back on but my iPod wouldn't recognize mp3 songs anymore, so I restored it. And one night, 2 and a half weeks ago, my iPod suddenly started skip everysong as if it couldn't read them ant then it froze. I tried resetting it but the classic "sad iPod" icon showed up. I can't get it into disk mode and no matter how many times i try to reset it, nothing works. I also tried draining the battery, still nothing. My computer wont recognize it either because it wont turn on except for the resetting part, so i can't restore it. Once, while i left the iPod in my pocket even if it wasn't working, i pulled it out and there was a black and white screen, just like the ipod nomal menu but with different options, and in the header was written " IPOD Diagnostics Menu", I tried using that but my ipod froze and it wouldn't even reset. When i plug in my ipod into a wall or into my computer, nothing happens. What should I do???
hp Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring. Your issue is most likely temporary, and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings. http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different level one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the later version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”.
Ensure the settings are at “Default” and that “Quick Format” is not checked.
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, such as “Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
2. Press and hold the following combination of buttons buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
3. The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode.4. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode.
For further details on Diagnostic mode can be found at
http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired. Consider setting up a mail-in repair for your iPod
http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store
http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather, leave your iPod as paper-weight or throw it away, you can try the following, but again, only do it as your last resort and at your own risk.
Last Resort Level
1. Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have a fixing by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no appaarent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
I am not suggest that you should follow as well, but just read it as your reference. You are the person to make the call.

I've added to ios6 to my new ipod touch with no problems. I'm trying to now restore the factory settings but the screen is frozen with an itunes sign and lead pointing towards it. The ipod won't even switch off. Can anyone help as it's driving me crazy

I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IMatch is driving me crazy! Playlists cannot be seen on my iPod and iPad, (the cloud icon has a line through it).

iMatch is driving me crazy! Playlists cannot be seen on my iPod and iPad.

For kicks, I added my iPad to Match and all of a sudden iTunes worked. Wierd bug. Now I can download via iTunes.

Some songs incomplete in Ipod 2gen 4gig, Driving me crazy !!!

Hi everyone.
I have an issue with an iPod Nano 2gen 4gigs Pink. Some songs are just incomplete... they just play for around 30 seconds and then stop.
I have an iPod Touch as well and those same songs from the same itunes play just perfect. What s more is that when connected to iTunes i can play those songs from my iPod library with no problem on my mac, I also tried on other macs.
So the songs seem to be complete and fully uploaded to the iPod memory, just they won't playback.
I already did a reset of the iPod and re-uploaded the library to the ipod, and now some songs that weren t playing before now do, but some random other that played before now don't work anymore...
Can anyone help me with this ? it s driving me crazy, please !

Hi,
I am having same issue with Gen 3 Nano, 8 gig, Red. Need help its like half my music. i have learned that on SOME songs you can scan forward past about 30sec and listen to rest of song, but this is not a fix. any ideas?

Every time I sync my Iphone 5c(with ios 8) to Itunes, it 1. deletes all of my purchased music 2. deletes all of my album artwork 3. replaces all of my deleted songs. please help! this is driving me crazy!

Every time I sync my Iphone 5c(with ios 8) to Itunes, it 1. deletes all of my purchased music 2. deletes all of my album artwork 3. replaces all of my deleted songs. please help! this is driving me crazy! It syncs 100+ songs, when I only want to sync 1! I'm running Itunes 11.3.1.2

After having experienced similar problems and having it back to work, I have a few suggestions:
- Try to find out if the syncing stops at a particular track or song. That might - out of the blue - have gotten corrupted in one way or another. Since that song will not be on the iPod, iTunes will try over and over to put it on and crash in one way or another;
- reformat the iPod as described in the iTunes 9 crash-thread. It takes time (at first it seems to do nothing, but that is because the green bar is moving with very small steps);
HTH

HT1320 How do I reset my I-Pod Shuffle (2nd Gen?) to get rid of the old music in its memory - driving me crazy trying to find out??

How do I delete the existing songs on my I-Pod shuffle! Its driving me crazy.
Thanks
Andy

Hi there,
You may find the article below helpful.
Restoring iPod shuffle to factory settings
http://support.apple.com/kb/HT1481
-Griff W.

Help!iOS 7.3 its driving me crazy,it freeze when I use de zoom in texts what can o do?

Help!Help!iOS 7.3 its driving me crazy,it freeze when I use de zoom in texts what can o do?

I understand why you would think that, but logically it doesn't make sense. I can read and write to the ipod with windows explorer with no problems, so the flash drive seems to be ok. I can also load, read and play songs through Itunes 6 on the computer with no problems. The problems start in Itunes 7 and when the ipod is used as an ipod alone....not a drive. The diagnostic windows tell me the drive is fine and the battery is ok (just a little low on voltage) but hubby says not enough to worry about. If anything was wrong with the hardware I wouldn't be able to use it as a drive would I? Its almost as though the thing is "stuck" on the boot up window of "use Itunes to restore". I even tried to load rockbox. The software all loaded but I still got the itunes restore window on startup and thats as far as I can go. Another thing I noticed recently is I can't seem to turn the ipod off! I can reset it but it just "reboots". After the restore notice about 10 seconds later the whole screen will blank out. Also when I plug the ipod directly to the wall to charge, I also get the apple...then the itunes restore notice...but never a battery charge icon (like my classic 20gb)...is this normal? This nano was given to me - (Also, this is a first generation, but I posted in the second generation thread) Would a repartition work?

Crashing iPod is Driving Me Crazy

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