Crashing my safari and other apps frequently
Hi,
I am facing the the same problems for months, My safari and other apps are crashing frequently and sometimes my phone is also hanged. Its very hard to work. sometimes touch is too slow and work after few seconds, what should I do for these? could you please tell me.
Thanks,
Reza
Wr are just fellow users on here, until Apple announce something nobody on here will know.
You could see if the following help. Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could see if turning off iCloud and multitasking gestures on the iPad help
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Early 2011 Macbook Pro: Safari and other apps keep crashing
Here is my last crash report from pages, but the Safari report is practically identical.
Process: Pages [1940]
Path: /Applications/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 4.3 (1048)
Build Info: iWorkAppBundler-9850000~42
App Item ID: 409201541
App External ID: 12013122
Code Type: X86 (Native)
Parent Process: launchd [214]
User ID: 501
Date/Time: 2013-06-15 17:24:52.348 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 18634 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 91423 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 292587D8-7426-E9BD-67C0-78360050C721
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000099d75917
VM Regions Near 0x99d75917:
__TEXT 00000000993bb000-0000000099c00000 [ 8468K] r-x/r-x SM=COW /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
--> __TEXT 0000000099c00000-0000000099e00000 [ 2048K] r-x/rwx SM=COW /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Submap 0000000099e00000-00000000ac000000 r--/rwx machine-wide submap
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x99b23451 -[NSToolbarItem _validateAsCommonItem:] + 49
1 com.apple.AppKit 0x995461c7 -[NSToolbarItem validate] + 133
2 com.apple.AppKit 0x99546106 -[NSToolbar _autovalidateToolbarItem:] + 82
3 com.apple.AppKit 0x995433b2 -[NSToolbarItemViewer configureForLayoutInDisplayMode:andSizeMode:inToolbarView:] + 1016
4 com.apple.AppKit 0x99540c58 -[NSToolbarView _layoutDirtyItemViewersAndTileToolbar] + 1262
5 com.apple.AppKit 0x9953b555 -[NSToolbarView _syncItemSetAndUpdateItemViewersWithSEL:setNeedsModeConfiguration:sizeToFit:set NeedsDisplay:updateKeyLoop:] + 165
6 com.apple.AppKit 0x9953b4a5 -[NSToolbarView _noteToolbarLayoutChanged] + 73
7 com.apple.AppKit 0x9952cc2c -[NSToolbar _windowWillShowToolbar] + 136
8 com.apple.AppKit 0x9952cb1f -[NSWindow _showToolbar:animate:] + 211
9 com.apple.AppKit 0x9952bc7b -[NSWindow setToolbar:] + 940
10 com.apple.iWork.Pages 0x000367cd __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 171955
11 com.apple.iWork.Pages 0x000360cb __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 170161
12 com.apple.AppKit 0x996710b6 -[NSWindowController _windowDidLoad] + 499
13 com.apple.AppKit 0x9963ff6a -[NSWindowController window] + 121
14 com.apple.AppKit 0x99682648 -[NSWindowController showWindow:] + 36
15 com.apple.AppKit 0x993bfe93 -[NSDocument showWindows] + 115
16 com.apple.iWork.Pages 0x000cbb2f __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 783125
17 com.apple.iWork.Pages 0x000cc231 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 784919
18 com.apple.sf.sfapplication 0x02f2c82a -[SFAppDocumentController openDocumentWithContentsOfURL:display:error:] + 64
19 com.apple.sf.sfapplication 0x02f2b203 -[SFAppApplicationDelegate(Private) doCoordinatedReadWorkForURL:] + 115
20 com.apple.sf.sfblocks 0x0303efb5 __+[SFBKFileCoordination asyncCoordinateReadingOnMainThreadItemAtURL:coordinator:options:delegate:]_bloc k_invoke_3 + 44
21 libdispatch.dylib 0x94e46cb1 _dispatch_barrier_sync_f_slow_invoke + 80
22 libdispatch.dylib 0x94e40c82 _dispatch_client_callout + 46
23 libdispatch.dylib 0x94e462e3 _dispatch_main_queue_callback_4CF + 223
24 com.apple.CoreFoundation 0x9467ac29 __CFRunLoopRun + 1961
25 com.apple.CoreFoundation 0x9467a01a CFRunLoopRunSpecific + 378
26 com.apple.CoreFoundation 0x94679e8b CFRunLoopRunInMode + 123
27 com.apple.HIToolbox 0x93d62f5a RunCurrentEventLoopInMode + 242
28 com.apple.HIToolbox 0x93d62cc9 ReceiveNextEventCommon + 374
29 com.apple.HIToolbox 0x93d62b44 BlockUntilNextEventMatchingListInMode + 88
30 com.apple.AppKit 0x9951e93a _DPSNextEvent + 724
31 com.apple.AppKit 0x9951e16c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
32 com.apple.AppKit 0x995145cc -[NSApplication run] + 855
33 com.apple.AppKit 0x994b75f6 NSApplicationMain + 1053
34 com.apple.iWork.Pages 0x0000c939 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 287
35 com.apple.iWork.Pages 0x0007ce16 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 460284
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x92a9e9ae kevent + 10
1 libdispatch.dylib 0x94e43c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x94e437a9 _dispatch_mgr_thread + 53
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x92a9b80e semaphore_wait_trap + 10
1 libdispatch.dylib 0x94e45e70 _dispatch_thread_semaphore_wait + 25
2 libdispatch.dylib 0x94e45ccc _dispatch_barrier_sync_f_slow + 149
3 libdispatch.dylib 0x94e423fb dispatch_barrier_sync_f + 37
4 libdispatch.dylib 0x94e46c5a _dispatch_sync_slow + 70
5 com.apple.sf.sfblocks 0x0303fa6a __+[SFBKFileCoordination asyncCoordinateReadingOnMainThreadItemAtURL:coordinator:options:delegate:]_bloc k_invoke_2 + 90
6 com.apple.Foundation 0x93a3c791 __block_global_0 + 25
7 com.apple.Foundation 0x9383b347 -[NSFileCoordinator _invokeAccessor:thenCompletionHandler:] + 189
8 com.apple.Foundation 0x9383b281 __73-[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke_0 + 129
9 com.apple.Foundation 0x93a3dd27 __85-[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke_0280 + 119
10 com.apple.Foundation 0x9383b1f2 -[NSFileCoordinator(NSPrivate) _invokeAccessor:orDont:thenRelinquishAccessClaimForID:] + 233
11 com.apple.Foundation 0x9383ad6a -[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:] + 721
12 com.apple.Foundation 0x9383aa89 -[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:] + 137
13 com.apple.sf.sfblocks 0x0303f9d0 __+[SFBKFileCoordination asyncCoordinateReadingOnMainThreadItemAtURL:coordinator:options:delegate:]_bloc k_invoke_1 + 127
14 libdispatch.dylib 0x94e44f8f _dispatch_call_block_and_release + 15
15 libdispatch.dylib 0x94e40c82 _dispatch_client_callout + 46
16 libdispatch.dylib 0x94e41f02 _dispatch_worker_thread2 + 285
17 libsystem_c.dylib 0x978cbe72 _pthread_wqthread + 441
18 libsystem_c.dylib 0x978b3d2a start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x92a9e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x978cc0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x978cbe79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x978b3d2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x92a9e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x978cc0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x978cbe79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x978b3d2a start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x92a9e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x978cc0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x978cbe79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x978b3d2a start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x92a9e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x978cc0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x978cbe79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x978b3d2a start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x92a9e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x978cc0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x978cbe79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x978b3d2a start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x92a9b7d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x92a9acb0 mach_msg + 68
2 libFontRegistry.dylib 0x94e567fc XTSendCopyPropertiesForFontsMatchingRequest + 174
3 libFontRegistry.dylib 0x94e6f4c7 TGlobalFontRegistryImp::CopyPropertiesForFontsMatchingRequest(__CFDictionary const*, __CFSet const*, TFontQueryOptions const&) const + 211
4 libFontRegistry.dylib 0x94e756ed TGlobalFontRegistry::CopyPropertiesForFontsMatchingRequest(__CFDictionary const*, __CFSet const*, TFontQueryOptions const&) const + 41
5 libFontRegistry.dylib 0x94e55a56 XTCopyFontsWithProperties + 184
6 com.apple.CoreText 0x981ceaab TDescriptorSource::CopyDescriptorsForRequest(__CFDictionary const*, __CFSet const*, CFComparisonResult (*)(void const*, void const*, void*), void*, unsigned long) const + 537
7 com.apple.CoreText 0x981d630b TDescriptor::CreateMatchingDescriptors(__CFSet const*, unsigned long) const + 179
8 com.apple.CoreText 0x981f69c4 CTFontDescriptorCreateMatchingFontDescriptors + 52
9 com.apple.AppKit 0x998bf34c -[NSCTFontDescriptor matchingFontDescriptorsWithMandatoryKeys:] + 31
10 com.apple.Keynote.sfinspectors 0x0280dc85 -[SFIFontCache _fontNameForFamily:] + 111
11 com.apple.Keynote.sfinspectors 0x027a53a9 -[SFIFontCache _validateImageTimestamps] + 679
12 com.apple.Keynote.sfinspectors 0x0280da7e -[SFIFontCache _backgroundThread:] + 640
13 com.apple.Foundation 0x938a9448 -[NSThread main] + 45
14 com.apple.Foundation 0x938a93cb __NSThread__main__ + 1396
15 libsystem_c.dylib 0x978c95b7 _pthread_start + 344
16 libsystem_c.dylib 0x978b3d4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x92a9d91a __psynch_mutexwait + 10
1 libsystem_c.dylib 0x978cf19b pthread_mutex_lock + 595
2 com.apple.Foundation 0x938628db -[NSLock lock] + 169
3 com.apple.Keynote.SFWordProcessing 0x02113f37 -[SFWPSpellThread pRun:] + 289
4 com.apple.Foundation 0x938a9448 -[NSThread main] + 45
5 com.apple.Foundation 0x938a93cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x978c95b7 _pthread_start + 344
7 libsystem_c.dylib 0x978b3d4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x05e12920 ebx: 0x99b2342e ecx: 0xbfffd274 edx: 0x00000000
edi: 0x99d75917 esi: 0x0ebc0050 ebp: 0xbfffd2f8 esp: 0xbfffd2d0
ss: 0x00000023 efl: 0x00010282 eip: 0x99b23451 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x99d75917
Logical CPU: 2
Binary Images:
0x1000 - 0x354fe3 com.apple.iWork.Pages (4.3 - 1048) <3F2BE397-E81E-3355-C0DE-8B0F014E897B> /Applications/Pages.app/Contents/MacOS/Pages
0x3ec000 - 0x46cfff com.apple.iLifeMediaBrowser (2.7.4 - 546.7) <130581CE-0699-3524-B487-726353FDDF96> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x4b0000 - 0xfc1ffb com.apple.sfcompatibility (1.0 - 0.0.1d1) <2237C99F-3144-0918-47A2-403A125BA9D0> /Applications/Pages.app/Contents/Frameworks/SFCompatibility.framework/Versions/ A/SFCompatibility
0x16c2000 - 0x16dbff7 com.apple.Keynote.sfstyles (1.0 - 1.0) <25A20E06-8C1E-1BD9-7F0C-8B4027676DFD> /Applications/Pages.app/Contents/Frameworks/SFStyles.framework/Versions/A/SFSty les
0x16ed000 - 0x1ba8feb com.apple.SFTabular (1.0 - 1.0) <BB41B4DC-2F8E-B7E3-6274-7A92437B8FF4> /Applications/Pages.app/Contents/Frameworks/SFTabular.framework/Versions/A/SFTa bular
0x1d72000 - 0x1e2cff3 com.apple.Keynote.sfutility (1.0 - 0.0.1d1) <ED93C91F-C30E-541E-BDD3-04A25579EAFB> /Applications/Pages.app/Contents/Frameworks/SFUtility.framework/Versions/A/SFUt ility
0x1ea1000 - 0x2032ff3 com.apple.Keynote.sfdrawables (2.0 - 2.0) <7D531D66-A640-D293-817E-6D5C8D15E26D> /Applications/Pages.app/Contents/Frameworks/SFDrawables.framework/Versions/A/SF Drawables
0x20f3000 - 0x2366fef com.apple.Keynote.SFWordProcessing (1.0 - 20030221_1) <F7952C77-8CF1-30F4-7FA7-A3A45FA2E184> /Applications/Pages.app/Contents/Frameworks/SFWordProcessing.framework/Versions /A/SFWordProcessing
0x248a000 - 0x24d5ff7 com.apple.Keynote.SFControls (1.0 - 20030306_1) <37F86C48-E752-688E-9A75-3F4D3BA5C054> /Applications/Pages.app/Contents/Frameworks/SFControls.framework/Versions/A/SFC ontrols
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0x974a1000 - 0x975ae057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x975af000 - 0x97727ff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97728000 - 0x9781cff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9781d000 - 0x97874ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x97875000 - 0x97880fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x978b2000 - 0x978b2fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x978b3000 - 0x97970feb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x97a16000 - 0x97a1afff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x97a1b000 - 0x97a5aff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x97a5b000 - 0x97a5cfff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x97a5d000 - 0x97aabff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x97aac000 - 0x97eeefff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x97eef000 - 0x97f11fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x97f12000 - 0x97f18fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x97f19000 - 0x97f4afff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x97f4b000 - 0x97fd0ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x97fd1000 - 0x980baff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x980bb000 - 0x980bdfff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x980be000 - 0x980c5ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9817e000 - 0x981a3ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x981a4000 - 0x98253ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x98254000 - 0x98262ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x982bb000 - 0x982bbfff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x982bc000 - 0x982d2fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x982d3000 - 0x98373ff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x98374000 - 0x985e6ff3 com.apple.RawCamera.bundle (4.06 - 694) <1CF91816-6132-314F-B145-7DA96D5039AE> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x985e7000 - 0x985e8fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x985e9000 - 0x98620ffa com.apple.LDAPFramework (2.4.28 - 194.5) <23668AB5-68EA-37D2-978E-C9EF22BF8C0C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x98621000 - 0x98685ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x986d7000 - 0x986fbfff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x986fc000 - 0x9873cfff com.apple.MediaKit (14 - 687) <8735A76E-7766-33F5-B3D2-86630070A1BA> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x9873d000 - 0x987d8fff com.apple.CoreSymbolication (3.0 - 117) <F705A8CD-A04A-3A84-970A-7B04BC05DA97> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x987d9000 - 0x987e2ff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x987e3000 - 0x988b7ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x988b8000 - 0x988bcfff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x988bd000 - 0x989cdffb com.apple.QuickTimeImporters.component (7.7.1 - 2599.31) <EB33C708-9BDB-345C-AC5A-278B8Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
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