Crashing/not working with latest update on Android

I have installed the latest version of app on my Android phone and managed to log in and set everything up fine but there are now a few problems:
1) Nearly every time I open the app the notification icon (which was supposed to not show anymore) shows for a second then I get returned to my home screen.  I open the app again and it does the same but eventually after opening/crashing it does work but can sometimes take 6 times before it actually stays open! (I've cleared cache, cleared data, rebooted phone etc.)
2) I've tried making calls with wifi and 3g (and also tried with wifi in airplane mode) but it always says 'call failed'.
When I run the test connection option it takes ages then says 'connection test failed, sorry but there's a problem with the BT SmartTalk service, try again later'
I've checked the service page and it doesn't report any problems!
I can live with the first problem although it's annoying but the 2nd problem is preventing me from actually using the app!

My dad also updated the latest version and he also cannot make any calls

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