Crashing on install - any ideas?

My laptop (Aser Aspire 5742, i3 processor, 4GB RAM running Windows 7) has crashed twice whilst I was trying to install my first trial app. Any idea why that might be? - Thanks, Joe

Joe you should at least be able to install the Creative Cloud Desktop application. You can find the system requirements at System requirements | Creative Cloud.
I would recommend reviewing your installation logs to see if there are any errors. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

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I have two imacs in different rooms and Safari started crashing immediately after opening on both machines. latest version is installed.Any ideas?

I have two iMacs in different rooms and Safari started crashing immediately after opening on both machines. latest version is installed.Any ideas?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

At only 15 months of age, my MacPro crashed yesterday! Any idea how I can save my hard disk from being destroyed if I hand it in for repair?

At only 15 months of age, my MacPro crashed yesterday! Any idea how I can save my hard disk from being destroyed if I hand it in for repair?

Open it up. Buy a new replacement drive. Install Mac OS. Then give it to them if you still have trouble.
As for the install failing,
I never do the older "archive and install"
I format and initialize first, even zero the drive, and only then install.
of course all the data is lost.
Data Rescue 3 demo can scan a drive but you need to have setup a 2nd boot drive to work from, AND you would need part of that 2nd drive partition for recovery of data. 30-50GB system partition and 150% the size of the drive you want to recover.
TimeMachine I never adopted or liked but 350% and would only use as secondary backup with cloned copy of your drive.
Backups can be scheduled, run at night or weekend or both, a weekly clone and daily sets.
Disk Warrior 4.2+ is another $100 (DR3 is about same but demo is free to try).
A spare external drive case $30? and TWO hard drives, a replacement and backup/recovery $100 each?
Just some ideas to throw out there....
Bootable clones though you will find are very useful, handy.
I like the small 40GB emergency boot partition - put one on your TimeMachine drive etc.
LION: the one good thinig: it has a recovery mode partition and new Macs have "net install" feature and minimal hardware diagnostic over the internet to do Apple Hardware Test. Lion $30 and might actually want to install it on external.
So DO try installing OS X on one of your external drives - create 40GB volume just for that - if you can please.

A hardware failure could cause applications to crash ?? stack in respring during a safari work its iPhone 4..all the time crashing ...any idea will be gladly accepted.. it is not jailbroken. it is not a recovery thing i did a clean Restore

A hardware failure could cause applications to crash?
hi
A hardware failure could cause applications to crash ??stack in respring during a safari work
its iPhone 4..all the time crashing ...any idea will be gladly accepted..
it is not jailbroken. it is not a recovery thing. . i did a clean Restore without a Restor from backup? Version 6.0.1 ... Is there anything hardware-based Wide that could cause such phenomena?? What element or antenna or chip can do this ?. I'm really desperate I have never met such a bug.
thanks

A hardware failure could cause applications to crash?
hi
A hardware failure could cause applications to crash ??stack in respring during a safari work
its iPhone 4..all the time crashing ...any idea will be gladly accepted..
it is not jailbroken. it is not a recovery thing. . i did a clean Restore without a Restor from backup? Version 6.0.1 ... Is there anything hardware-based Wide that could cause such phenomena?? What element or antenna or chip can do this ?. I'm really desperate I have never met such a bug.
thanks

I deleted Bridge in CS2 for the pc. I cannot seem to re-install, any ideas?

I deleted Bridge in CS2 for the pc. I cannot seem to re-install, any ideas?

Thanks for the suggestion -
When I try to either 'repair' or 'un-install' via Control Panel, I receive the following
Internal Error 2329.32, C:\Config.Ms\6848ba.rbf Any Ideas?

Cc won't install on imac, says its damaged and to download and reinstall. tried that and can't get it to install, any ideas?

Bought a new 27" mac and did a data migration from the old mac. The creative cloud app will not install as it says its damaged, and prompts to download it. Every time i try to install it crashes and says cc is needed for this problem, and i go round in circles....Any ideas please?

Please try to download it by enabling the root user:
Enabling and using the "root" user in Mac OS X - Apple Support
OS X Mavericks: Enable and disable the root user
After enabling the root user, refer to Troubleshoot CCM Applet installation and download
Download from here Creative Cloud Help | Install, update, or uninstall apps
Hope it helps.
Regards
Rajshree

Mac Pro Freeze constantly - no kernel panic, no crash reports. Any ideas?

Dear all,
My good ol' Mac Pro (4.1-2009) which has been utterly reliable for years is now driving me cazy.
It freezes from time to time (let's say twice a day but sometimes not at all for 2 days in a row) - only possible option is hard reboot.
The screen just freezes, no kernel panic, no crash reports.
It has started after a ram replacement but then reverting to the original settings didn't change anything.
Tried all what possible: reverting to original ram (the Apple one), clean install on a new hard drive (10.8.4), replacing graphic card (4870 to 5770), Zap PRAM, resetting SMC, safe mode, clean new account, booting only with keyboard and mouse, Techtool Pro hardware tests-all passed (but not AHT as I can't find the original DVDs anymore), smc fan control, voodoo.
Some apps seem more enthusiastic at crashing than others especially Cinema 4D (when rendering), World of Warcraft (when playing), Photoshop CC (in OGL mode) but sometimes just dropping down a menu causes a freeze.
My eyes are full of tears.
Any idea? Someone had a similar experience?
I might start drinking.
Thanks.
Mac pro 4.1 - 2009 - 2x2.26 quad xeon.
OS X 10.8.4 on a brand new hard drive.
Ram 24 Gb (4/4/4/- 4/4/4/-)
ATI 5770

Got a freeze but this time I also got a report! For some reason it makes me happy.
as I said, starting with just the keyboard and the mouse is enough to make this ****' machine freeze.
Here we go:
Interval Since Last Panic Report: 122138 sec
Panics Since Last Report:          1
Anonymous UUID:
Mon Jul 22 23:31:57 2013
Machine-check capabilities 0x0000000000001c09:
family: 6 model: 26 stepping: 5 microcode: 17
Intel(R) Xeon(R) CPU           E5520 @ 2.27GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: no valid machine-check state
Processor 1: no valid machine-check state
Processor 2: no valid machine-check state
Processor 3: no valid machine-check state
Processor 4: no valid machine-check state
Processor 5: no valid machine-check state
Processor 6: no valid machine-check state
Processor 7: no valid machine-check state
Processor 8: machine-check status 0x0000000000000004:
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
IA32_MC1_STATUS(0x405): 0xbe00000000400e0f valid
MCA error code:            0x0e0f
Model specific error code: 0x0040
Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 24 GB, SMC 1.39f5
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x855D, 0x000000000000000000000000000000000000
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x838A, 0x5052494E4345544F4E000000000000000000
Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1066 MHz, 0x855D, 0x000000000000000000000000000000000000
Memory Module: DIMM 5, 4 GB, DDR3 ECC, 1066 MHz, 0x066D, 0x5444344731384339452D5A38000000000000
Memory Module: DIMM 6, 4 GB, DDR3 ECC, 1066 MHz, 0x066D, 0x5444344731384339452D5A38000000000000
Memory Module: DIMM 7, 4 GB, DDR3 ECC, 1066 MHz, 0x066D, 0x5444344731384339452D5A38000000000000
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
Network Service: Ethernet 2, Ethernet, en1
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
PCI Card: ATI Radeon HD 5770, ATY,HoolockParent, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: SAMSUNG HD103UJ, 1 TB
Serial ATA Device: WDC WD5000AAKS-00A7B0, 500,11 GB
Serial ATA Device: WDC WD5000AAKS-00A7B0, 500,11 GB
Serial ATA Device: SAMSUNG HD501LJ, 500,11 GB
USB Device: USB 2.0 Drive, 0x152d (JMicron Technology Corp.), 0x2329, 0xfa400000 / 3
USB Device: hub_device, apple_vendor_id, 0x911c, 0xfa200000 / 2
USB Device: HP LaserJet P1005, 0x03f0 (Hewlett Packard), 0x3d17, 0xfa210000 / 5
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x921c, 0xfa220000 / 4
USB Device: hub_device, apple_vendor_id, 0x9130, 0xfd100000 / 3
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd110000 / 5
USB Device: G9x Laser Mouse, 0x046d (Logitech Inc.), 0xc066, 0xfd113000 / 7
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd112000 / 6
USB Device: Apple Cinema Display, apple_vendor_id, 0x9222, 0xfd120000 / 4
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfd500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: LaCie d2 Extreme LUN 0, LaCie Group SA, 800mbit_speed

AE 7.0 Pro will not install, any idea why?

MAC OSX Mavericks, used to function just fine with AE 7.0 Pro before my Mavericks update. Now it won't install. Any ideas for a fix?

I don't like your chances of running 8 year old software on a new OS. Even the latest versions of After Effects required patches to function properly on Mavericks.
I'd suggest back-tracking your OS to a previous version that you know worked, or update your Adobe software.

Photoshop 6 on mavericks wont install any ideas?

Hi
Bought a sealed second web collection, photshop 6 and illustrator 9 wont install anybody have any idea what to do?

Will,
Looks like you have purchased PS 6, not PS CS6(version 14), along with Illustrator 9.
My first question to you is, from where did you actually purchase these apps now, as they are almost 10 years old?
So, if you are trying to install PS 6 on Maverick, then i would say Don't even try as it a very old product which was never designed or supposed to work with the latest operating systems like Maverick.
Same should be the case with Illustrator.
Hope that Helps!
~ Arpit

Safari is crashing frequently. Any idea why?

I have owned my iPad 2 since march and have never had this problem. It's been happening for a week or so now. I cleared cookies and everything but it did not help. I have no idea why this is happening. I must assume it has something to do with iOS 5 but i dont know. Any idea how to fix? Thanks.
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Have you tried a hard reset of your I pad? Hold down the home button and the on/off button for 10 sec until the apple logo apprears. If that does not help, you may need to restore the I Pad

Continuous crashing in PSE9 - any ideas?

Hi
I need help!
I have PSE9 and it keeps crashing. To make things worse, it won't reload after I shut it down, so I have to completely restart my computer every time it happens. I am restarting my computer five or six times a day in order to get my editing done! Does anyone have any idea what could be causing this? I have looked for updates and found nothing. Are there some plugins?It's not a RAM problem as I have a brand new computer and when I am running PSE9 I close all other programs to avoid the competing interests! I have also uninstalled and reinstalled to see if this fixes the problem, but to no avail. Am at my wits end!
Teresa

Hi Teresa,
There's nothing more frustrating than a crashing app. A couple questions come to mind: 1) you don't mention whether you have Windows or MAC. I'm running PSE9 on a Win 7 (Professional), 64-bit, 6GB RAM machine with no problems (note, I usually only Edit/Develop 1-3 images at a time). 2) Did this version of PSE9 run on another machine prior to the "new one"? 3) If no to #2, where did you get PSE9 from and are you rebuilding with the same PSE9 source? (Perhaps it's the source software?), 4) When it crashes, how many images are you Editing/Developing? 5) Even though you have a new computer, maybe you are running up against the computers limits. Here's a snapshot from my PC (found in PSE9 Help, System Info display): "Memory available to Photoshop: 3255 MB, Memory used by Photoshop: 60 %. You could take a look and see where your PSE9 is operating regarding memory usage. If it’s above 90% then you may experience crashes. 6) does PSE9 crash on the same activity each time, sharpening, color adjust, contrast adjust, etc.?
That's all the questions for now. I do have to note that I have apps suddenly become inactive and close on me unexpectedly. But, not even close to the extent you are indicating. I think it’s a Win 7 thing.
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Hi,
We are rebuiding our STG to mirrow our 5.0.4 PROD. I am encountering Dr. Watson every time when I tried to install 5.0.4 portal. Our OS is Windows 2003. Error occurs when run the installation file from the network drive as well as from the local drive. Any ideas?
Thanks!
Hao

Thanks for the reply Eric.
I'm using Windows 2000 with a SQL Server 2000 backend. Do I still need to set the MIME type of .pt to the plumtree dll? If so, do I set it to the "plumtree\ptportal\5.0\bin\native\plumtree.dll" file?
The /portal virtual directory is mapped to the "plumtree\ptportal\\5.0\webapp\portal" directory.
I have confirmed database connectivity from my portal servers.
Thanks again.

Hi, my new Iphone 6 started to show an alert that reads: "No SIM card installed" any ideas on how to fix this, now I can't use my phone and is only 1 week old... HELP SOS

I have a new IPhone 6 just went to the store last Saturday to connect it, (I am replacing my IPhone 5s) it says that I am updated on IOS 8.0.2 but now started to show a message that reads like this: " No SIM card installed" and I have no phone line or anything, my carrier is Sprint and I just got back from there and they told me that this is something I have to deal with APPLE because they have nothing to do with software. Anybody experiencing the same thing? any light in the tunnel? HELP....

Hello henry lfrommiami,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPhone gives you the message "No SIM Card installed" please follow the steps below.
Update your iPhone to the latest version of iOS.
Turn airplane mode on and then off again.
Restart your iPhone.
Check for a carrier settings update. Go to Settings > General > About. Install any available update.
Remove the SIM card and make sure that it's a valid SIM that your carrier provided. Also make sure that it's not damaged, worn, or modified. Then reinsert it.
A SIM tray that comes with one iPhone model won't necessarily work with a different iPhone model. When you insert the correct SIM tray, the SIM tray should be flush with the device.
If you have another SIM card, insert it. You can use a SIM card from any phone with the same format as your iPhone SIM card. If your iPhone works with that SIM card, contact the carrier that issued your original SIM card.
Restore the iPhone.
If you still see the issue, contact Apple support.
If you see 'No SIM' alert on iPhone
Cheers,
Alex H.

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Have you tried a re-boot of your phone ? Hold the Sleep and Home buttons at the same time until the Apple logo appears, then release both buttons. Wait for the phone to restart and try the camera again. No data is lost during this process.

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by juggling the phone whilst washing up, I accidently dropped it in the sink, I had just became unemployed so no more insurance by a day..
I have follwed advice dried out phone in rice and in airing cupboard for nearly two weeks
Screen looks OK minor discolour on top of screen but no IOS
Tried connecting to Itunes it starts to restores then stops.
any ideas in trying to get it to work or is that it, new phone required which I can not really afford at present.
Controller 62

It's time for a new (replacement) iPhone. Take it to an Apple Store or Authorized Apple Service Provider. You may well receive some credit for your old one.

Crashing on install - any ideas?

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