Crashing out of itunes

Have an IPad 1. Am unable to update the OS anymore, apple says am up to date when try. Now have a problem staying connected to ITunes while using IPad. Sometimes will get kicked out of ITunes after only on a minute, Just keep crashing out of ITunes back to my start lock screen on pad. Have spent 30 min just trying to DL 1 video . Anyone have same problem, or heard anything about Apple not doing anything to help fix or let updates to IPad 1's so have to upgrade to newer model. Thanks.

Thanks for the question.
I understand you are having some issues with iTunes on your Mac. You may want to isolate the issue further by starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
You can also isolate the issue by testing in another user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Thanks,
Matt M.

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Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out on me. Any thoughts?

Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out of ITunes on me. Any thoughts ?

As requested - I copied and pasted as below
cheers
Andy
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: QuickTime.qts
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 0001ae24
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: ac89
Additional Information 2: b588713172949356a1e70058af22876f
Additional Information 3: 2b4e
Additional Information 4: 48a0e3f3979eda2e360033d9ed6b251f

I Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me

Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me this has been like this for 30 minutes

Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
If this does not work, try to connect again in recovery mode: http://support.apple.com/kb/HT1808

Home wifi crashes after using iTunes on macbook pro

Equipment:
Wifi Network
Airplay connected to home speaker system
Macbook Pro - OX x 10.8.2 running iTunes Version 11 (64 bit)
iPhone 4S with 6.0.1 (10A523)
iPad with 6.0.1
When I open iTunes on my MBP, my home wifi network crashes. None of my wifi devices can connect to the internet when this happens. The "fix" is to reboot my cable model and wifi router... and to get out of iTunes on the MBP. If I open iTunes on the MBP, then reset the crashed router, I try to play via AirPlay the music from my library over my home speakers. It will play for awhile - then it will drop -- sometimes it will "fix" itself -- sometimes I have to reset the router again to get the music to play.
I typically have better luck playing my iTunes playlist from my iPad - however this has been crashing my wifi network off and on tonight too. I enjoy listening to my Christmas music - and this is frustrating that it crashes the network so I can't work on other stuff online while listening to my music.
Any thoughts on possible solutions are welcome!

Download the full itunes 10.5.3 installer and reinstall.
Reboot in Safe Mode (hold down shift after chime), to rebuild caches, reboot again.
If problems persist check /Applications/Utilities/Console note the time of the hang and see if any errors occur at that time.
And most importantly: Don't post your off-topic issue off in other threads.

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203

Been sat here for the past 5 hours trying to figure out why itunes wont download, it says error and something to do with Microsoft? Help me please.. getting a bit bored?

been sat here for the past 5 hours trying to figure out why itunes wont download, it says error and something to do with Microsoft version? Help me please.. getting a bit bored?

i have this problem too
my dad thinks its because itunes is getting overloaded

How can I find out which iTunes library my computer is using?

I have a desktop Mac Mini at home that my wife uses and a MacBook Pro that I use at home and in the office. I wanted to be able to access all the music we have on both machines from both machines, even when I am out and about and have no network connection for my MacBook Pro. So, I uploaded all the music we had on iTunes to Dropbox, and this now syncs on both computers. So, whenever either of us adds music to iTunes, the songs are saved on both machines within the Music folder in Dropbox, which syncs in real time across both computers. So far so good.
However, what I am finding is that, when either of us adds new music to our respective iTunes, it only shows on the computer on which it's been added. So, within a matter of weeks, our computers no longer show the same music in our respective iTunes windows, even though the music is present on both machines in the synchronised Dropbox folder.
I realised that the computers must start using different iTunes library to each other when new songs are added to either machine. So, I figured that, when we add music to one of the computers, if I pointed iTunes on the computer that has the less up-to-date music to the latest library that is being used by the computer with the more up-to-date music, this would ensure that both machines showed the same music in their repective iTunes windows. The problem is that I cannot work out which iTunes library is being used by the computer with the more up-to-date music on it. I know how to choose a different library when I open iTunes (hold down alt) but that doesn't help, because I all I want to do is to FIND OUT WHICH LIBRARY IS BEING USED BY ITUNES ON THE COMPUTER WITH THE MORE UP-TO-DATE MUSIC. I simply can't find a way of getting iTunes to show me which library it is using, although this must be the simplest thing in the world. An additional issue is that I want to playlists we have created to appear on both machines - will that be the case if I point the less up-to-date iTunes (on my wife's Mac Mini) to the library of the more up-to-date iTunes (on my MacBook Pro), since my computer with the more up-to-date iTunes shows all the playlists, whereas my wife's doesn't?
So, can anyone help? Plus if anyone knows of any software that can automatically ensure that two different Macs both use the same and most up-to-date iTunes library and therefore always show the lastest music collection, whichever machine the music has been added to, that would be fantastic. Thanks.

You could have all the computers point to the same library but it can't be opened by more than one at any time.
No answer for knowing which library is in use other than selecting it at startup. This question gets asked here occasionally but I don't think it is a high-demand feature since most people have just one library. I guess you could put in an empty playlist with the library name so you have an identifier.

How do I find out where iTunes thinks missing files are?

I have several hundred "missing" files in my iTunes library but they are all actually on the computer. But I don't remember where the were previously. I add dozens of songs at a time to my library all the time and there is no Earthly way for me to constantly remember where they were before. I don't just want to reimport the files because I have several hundred playlists with these files and it would be completely stupid to edit them all one at a time when all I need to do is to move them back to where iTunes thinks they should be. So where is that? The Windows media player has a column that displays file location. Why doesn't iTunes? (This is so stupid. It makes things -not just this- so much easier when you have the file location in the music list in your music player.)
Is there a way to find out where iTunes thinks the missing files should be at?

Chris CA wrote:
How do I find out where iTunes thinks missing files are?
The exclamation mark means ITunes doesn't think they are anywhere.
If you right click - get info on a song then view the Info tab, you will see where iTunes last used it from.
I'm not a newbie. I know quite a lot about iTunes. You sound like you don't though because if you did you would know that this is not true. If you "right click - get info on a song" (pressing cancel to the Locate popup) "then view the SUMMARY (not info) tab" you will see "Not Available" where the file location usually is. I wouldn't have asked this question if I hadn't gone through the steps already.
Thanks for trying though. Next time, please try the advice before you give it.
I add dozens of songs at a time to my library all the time and there is no Earthly way for me to constantly remember where they were before
You should not have to remember anything about where they were.
I agree.
Are you always moving them around?
When I install a new hard drive. Yes. I generally keep everything organized and I let iTunes keep the folder organized but several years ago I used windows media player to organize my media.
Frankly I don't know HOW the recent songs/videos/etc. go missing. But some do. Maybe I accidentally move a folder without realizing it. Mistakes happen. Then I need to move it back but since I didn't know I did it in the first place I can't possibly be expected to remember where I moved it from.
Do you have iTunes prefs -> Advanced Keep ITunes music folder organized ticked and Copy files to iTunes ... ticked?
*OF COURSE!* Again, I'm not a newbie.
I have several hundred playlists with these files
Why would you have several hundred playlists?
I don't mean to sound rude but you sound like an Apple fanboy. Are you trying to tell me how I should use my own program? The answer to the question is I am a salsa instructor/DJ and I am constantly adding songs and videos to my library. Every month I have various salsa events, classes and performances that I do. I use my iPhone for the music. I need to maintain the playlists because students/teachers/studios/clubs/bars/churches/etc. call me back and want a repeat of the great salsa night I gave them a year ago. Naturally my playlists are highly organized into folders. So, I still have them and I need them.
Apple has its own ideas about how people should use its stuff but everyone is unique and our needs therefore are unique too. Apple doesn't realize this and still wants us to do things "the Apple way" even though "the Apple way" only works well for people who want their hand held through everything. This is why I say you sound like a fanboy. You don't know my situation and question if I need hundreds of playlists. I do.
I just need an answer to the question.
Thank you for your reply though. It gave me hope, for a time.

How do i find out which itunes account my ipod is sync to?

Ive had my ipod shuffle for a few years now and haven't updated my songs since i brought it. is there a way to find out which itunes library i oringally connected it to?

Manage your Apple ID.

Since updating to iOS 6 on my ipad i am unable to connect to the internet, itunes or the app store. I have tried many suggestions about changing the dat, logging in/out of itunes etc but nothing has worked! Please help :)

Since updating my ipad to iOS 6 a few days ago i can't seem to get onto the internet, the app store or itunes, nor can i update to iOS7!! I sent an email to apple support and they said we don't handle these issues and redirected me back to the help forums which i have already seen and tried everything other people have suggested and nothing has worked (changing date, signing in/out of itunes etc). When i go to app store the screen is blank, in itunes it just keeps saying loading but never gets anywhere and same with the internet! When i go to settings to update to iOS 7.0.4 it says software update unavailable, try again later. Not sure what to do now. Nothing works, can't use my apps, facebook, music etc. Will contact apple again and try get some answers. But thanks for any info

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I would like to use GarageBand to remaster downloaded music files that are in iTunes. Poorly mastered files keep clipping and damaging my speakers. When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them.

I would like to use GarageBand to remaster downloaded music files that are in iTunes. Poorly mastered files keep clipping and damaging my speakers. When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them. Any ideas?

As I said - look whether your original file is damaged or not. If not, I wouldn't change it and find out what in your system makes it sound like it's clipping.
Good sound file, with volume maxed out. No need to change anything.
The same song clipped - no chance to repair.

I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated

I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated

http://www.apple.com/support/contact/

If my ipod was stolen and I have the serial number, can I find out what itunes library it is synched with?

I just came a across the serial number of my ipod that was stolen at the end of last year and am hoping to figure out what itunes account it is synched to now (or if I can for that matter). Any advice helps!

No, you can't get any such information from a serial number.

I had to restore my computer to factory settings. It wiped out my itunes and it was not backed up. How do I get the music, including music I did not buy from itunes back on computer?

I had to restore my computer to factory settings, this wiped out my itunes and I did not backup. How do I get the music (including music not purchased from itunes) back on my computer?

Assuming the music is sitting on your iPod, try Detune:
http://www.macupdate.com/app/mac/35334/detune
Just be careful that you don't allow the "empty" iTunes to wipe your ipod.

My old computer crashed, I have Itunes on a WD passport drive. How do I put Itune on my new computer?

My old computer crashed, I have itunes backedup on a WD passport drive. I found a music folder on that drive and move it to my desktop on a new computer runing windows 8. I downloaded Itunes software to the new computer. How do I put the the folder with my itunes music into Itunes?

Restore the songs from a backup, or use these instructions to redownload them through the iCloud if doing so is free in your country.
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Crashing out of itunes

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