Crashing when copying text variables
Hi,
Since when I installed ID CS5, I've had crashes most of the times I copy a custom text variable from my document. I select it, copy it, and as soon as I move the cursor with the arrows or the mouse, ID crashes.
I sent several reports to Adobe, but it seems this is not yet fixed. Does someone has the same problem and has a workaround? As it is, I cannot simply consider the Text Variable function as existing (and this was one of the main reasons for switching from FrameMaker, where I make heavy use of variables).
Paolo
Ok, this is a typical custom variable of mines. The others all look like this one.
Since it is rather short, I'll also copy the crash report for the thread that seems to have crashed:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0xa05420d8 _XHNDL_trapback_instruction + 0
1 ...adobe.InDesign.SangamExport 0x243b800c 0x24392000 + 155660
2 com.adobe.Writer for Text 0x2bfc1f94 ResetWriterInstance() + 820
3 com.adobe.Writer for Text 0x2bfbe81e 0x2bfbb000 + 14366
4 com.adobe.Writer for Text 0x2bfbe884 0x2bfbb000 + 14468
5 com.adobe.Writer for Text 0x2bfc2ad7 SMTerminateConnection + 471
6 com.adobe.Writer for Text 0x2bfbcaae 0x2bfbb000 + 6830
7 com.adobe.Writer for Text 0x2bfbc0dc 0x2bfbb000 + 4316
8 com.adobe.Writer for Text 0x2bfbc1f8 0x2bfbb000 + 4600
9 com.adobe.Writer for Text 0x2bfbc876 0x2bfbb000 + 6262
10 com.adobe.Writer for Text 0x2bfc18f8 0x2bfbb000 + 26872
11 com.adobe.Writer for Text 0x2bfc0d40 0x2bfbb000 + 23872
12 ...adobe.InDesign.SangamExport 0x243c75b4 GetPlugIn + 26756
13 ...adobe.InDesign.SangamExport 0x2439e417 0x24392000 + 50199
14 ...adobe.InDesign.SangamExport 0x2439d82c 0x24392000 + 47148
15 ...adobe.InDesign.SangamExport 0x243c2189 GetPlugIn + 5209
16 ...adobe.InDesign.SangamExport 0x243c2827 GetPlugIn + 6903
17 ...adobe.InDesign.SangamExport 0x243c1c17 GetPlugIn + 3815
18 com.adobe.InDesign.Text 0x1e07e4da GetPlugIn + 1040922
19 PublicLib.dylib 0x014f0a54 CDataExchangeHandler_Extensible::Externalize(IPMDataObject*, unsigned long, IPMStream*) + 148
20 ...adobe.InDesign.AppFramework 0x197306d1 GetPlugIn + 669857
21 ...adobe.InDesign.AppFramework 0x1972e766 GetPlugIn + 661814
22 ...adobe.InDesign.AppFramework 0x1972e713 GetPlugIn + 661731
23 com.apple.HIToolbox 0x93445260 PasteboardPromiseKeeper(OpaquePasteboardRef*, void*, __CFString const*, void*) + 170
24 com.apple.HIServices 0x9137700e PasteboardCopyDataProc(void*, __CFPasteboard*, long, long, __CFString const*) + 460
25 com.apple.CoreFoundation 0x935a1bfc __CFPasteboardClientCallBack + 508
26 com.apple.CoreFoundation 0x935918c1 __CFMessagePortPerform + 193
27 com.apple.CoreFoundation 0x935b36b8 CFRunLoopRunSpecific + 3896
28 com.apple.CoreFoundation 0x935b3aa8 CFRunLoopRunInMode + 88
29 com.apple.HIToolbox 0x932232ac RunCurrentEventLoopInMode + 283
30 com.apple.HIToolbox 0x932230c5 ReceiveNextEventCommon + 374
31 com.apple.HIToolbox 0x93366377 ReceiveNextEvent + 58
32 ...adobe.InDesign.AppFramework 0x1966ad8e 0x19668000 + 11662
33 ...adobe.InDesign.AppFramework 0x196905fa GetPlugIn + 14282
34 com.adobe.InDesign 0x000028ab main + 187
35 com.adobe.InDesign 0x000027c6 start + 54
Paolo
Similar Messages
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Preview crashes when copying text
Upgraded to Lion the other day, but I am experiencing a rather annoying issue when using Preview.
Unlike the Library / Preview root permissions issues some users seem to be experiencing, Preview crashes every single time I copy (either cmd+c or copy) highlighted text in preview. The program crashes right when it copies text. It behaves normally otherwise.
Thanks.
Process: Preview [587]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 5.5 (719)
Build Info: Preview-719000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [107]
Date/Time: 2011-07-26 14:58:06.627 +0900
OS Version: Mac OS X 10.7 (11A511)
Report Version: 9
Interval Since Last Report: 79158 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 2800 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: 93F5D68B-581D-42B7-AC07-B0F5920916BD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000103ddf000-0000000103fc7000 [ 1952K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview
Application Specific Information:
objc[587]: garbage collection is OFF
Performing @selector(copy:) from sender NSMenuItem 0x7fd05b4570f0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8745f112 CFStringGetLength + 18
1 com.apple.CoreFoundation 0x00007fff87479970 CFStringFind + 32
2 com.apple.CorePDF 0x00007fff89cf45b0 CGPDFTextStyleCreateCSS + 746
3 com.apple.CorePDF 0x00007fff89cf2ef4 mapWordToHTML + 634
4 com.apple.CorePDF 0x00007fff89cea816 CGPDFNodeMapByType + 119
5 com.apple.CorePDF 0x00007fff89cf3182 mapTextLineToHTML + 61
6 com.apple.CorePDF 0x00007fff89cea816 CGPDFNodeMapByType + 119
7 com.apple.CorePDF 0x00007fff89cf3264 mapParagraphToHTML + 153
8 com.apple.CorePDF 0x00007fff89cea816 CGPDFNodeMapByType + 119
9 com.apple.CorePDF 0x00007fff89cf3364 mapColumnToHTML + 142
10 com.apple.CorePDF 0x00007fff89cea816 CGPDFNodeMapByType + 119
11 com.apple.CorePDF 0x00007fff89cf342c mapLayoutAreaToHTML + 142
12 com.apple.CorePDF 0x00007fff89cea816 CGPDFNodeMapByType + 119
13 com.apple.CorePDF 0x00007fff89cf3bb2 mapSectionToHTML + 1883
14 com.apple.CorePDF 0x00007fff89cea816 CGPDFNodeMapByType + 119
15 com.apple.CorePDF 0x00007fff89cf3bb2 mapSectionToHTML + 1883
16 com.apple.CorePDF 0x00007fff89cf4254 CGPDFSelectionAppendHTMLFragment + 709
17 com.apple.CorePDF 0x00007fff89cfbd4e -[CPArchive html] + 216
18 com.apple.CorePDF 0x00007fff89cfc841 CGPDFArchiveGetHTML + 27
19 com.apple.PDFKit 0x00007fff8b40fd2e -[PDFSelection addRichTypesToPasteboard:] + 178
20 com.apple.Preview 0x0000000103ed0efb 0x103ddf000 + 990971
21 com.apple.CoreFoundation 0x00007fff874eb11d -[NSObject performSelector:withObject:] + 61
22 com.apple.AppKit 0x00007fff87739852 -[NSApplication sendAction:to:from:] + 139
23 com.apple.AppKit 0x00007fff8782634f -[NSMenuItem _corePerformAction] + 399
24 com.apple.AppKit 0x00007fff87826086 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 125
25 com.apple.AppKit 0x00007fff877a37e3 -[NSMenu performKeyEquivalent:] + 281
26 com.apple.AppKit 0x00007fff877a2439 -[NSApplication _handleKeyEquivalent:] + 526
27 com.apple.AppKit 0x00007fff8769a9fa -[NSApplication sendEvent:] + 4354
28 com.apple.Preview 0x0000000103de21bc 0x103ddf000 + 12732
29 com.apple.AppKit 0x00007fff8763142b -[NSApplication run] + 548
30 com.apple.AppKit 0x00007fff878af52a NSApplicationMain + 867
31 com.apple.Preview 0x0000000103de0c64 0x103ddf000 + 7268
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c1c07e6 kevent + 10
1 libdispatch.dylib 0x00007fff8268a60e _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8268919e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c1c0192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ac04594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ac05b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c1c0192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ac04594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ac05b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c1c0192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ac04594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ac05b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff7232ed98 rbx: 0x0000000000000000 rcx: 0x00000000000e1ce0 rdx: 0x0000000000000004
rdi: 0x0000000000000000 rsi: 0x00007fff7285b980 rbp: 0x00007fff639dde80 rsp: 0x00007fff639dde70
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x00000000f06e0a9f r11: 0x00000000ffffffef
r12: 0x0000000000000001 r13: 0x00007fff89d0dba0 r14: 0x00007fff7285b980 r15: 0x0000000000000000
rip: 0x00007fff8745f112 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
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0x7fff8ae8b000 - 0x7fff8afa0fff com.apple.DesktopServices (1.6.0 - 1.6.0) <208D40FC-8BBE-330F-B999-18771BEA6895> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8afa1000 - 0x7fff8afa6ff7 libsystem_network.dylib (??? - ???) <4ABCEEF3-A3F9-3E06-9682-CE00F17138B7> /usr/lib/system/libsystem_network.dylib
0x7fff8afa7000 - 0x7fff8b10afff com.apple.CFNetwork (520.0.13 - 520.0.13) <67E3BB43-2A22-3F5A-964E-391375B24CE0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8b10b000 - 0x7fff8b16ffff com.apple.Symbolication (1.2 - 83.1) <0C6F8907-6829-3409-99AC-ACC62923DE98> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8b1cd000 - 0x7fff8b326ff7 com.apple.audio.toolbox.AudioToolbox (1.7 - 1.7) <296F10D0-A871-39C1-B8B2-9200AB12B5AF> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8b327000 - 0x7fff8b366ff7 libGLImage.dylib (??? - ???) <29F82AD9-45F0-3AC5-A4A4-B767EC555D82> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8b367000 - 0x7fff8b36efff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
0x7fff8b3ec000 - 0x7fff8b47efff com.apple.PDFKit (2.6 - 2.6) <F838E95F-DEE9-354A-A34A-F5335D0AF1E1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8b822000 - 0x7fff8b906def libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <C5F2392D-B481-3A9D-91BE-3D039FFF4DEC> /usr/lib/libobjc.A.dylib
0x7fff8b907000 - 0x7fff8b955ff7 libauto.dylib (??? - ???) <F0004B88-CA01-37D0-A77F-6651C4EC7D8E> /usr/lib/libauto.dylib
0x7fff8b956000 - 0x7fff8ba34ff7 com.apple.ImageIO.framework (3.1.0 - 3.1.0) <70228E69-063C-32FF-BBE7-FCCD9C5C0864> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8baac000 - 0x7fff8bb1afff com.apple.CoreSymbolication (2.1 - 66) <E1582596-4157-3535-BF1F-3BAE92A0B09F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8bb1b000 - 0x7fff8bb6dff7 libGLU.dylib (??? - ???) <C3CE8BA0-470F-3BCE-B17C-A31E70E035F2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8bb6e000 - 0x7fff8bbd0ff7 com.apple.coreui (0.3 - 162) <A752F9D0-1CAE-340F-B2D2-95EEF242B301> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8bcd3000 - 0x7fff8bd15ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff8bd16000 - 0x7fff8bd1bfff libGIF.dylib (??? - ???) <21851808-BFD2-3141-8354-A419479726BF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8bd1c000 - 0x7fff8bd1dfff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <0F55CD76-DB24-309B-BD12-62B00C1AAB9F> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff8c1a9000 - 0x7fff8c1c9fff libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <69F2F501-72D8-3B3B-8357-F4418B3E1348> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c1ca000 - 0x7fff8c1f5fff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x7fff8c1f6000 - 0x7fff8c464ff7 com.apple.QuartzComposer (5.0 - 232) <CE01B3AC-C19F-3148-9301-615E8FD6F356> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8c465000 - 0x7fff8c470fff com.apple.CommonAuth (2.1 - 2.0) <49949286-61FB-3A7F-BF49-0EBA45E2664E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8c471000 - 0x7fff8c783fff com.apple.Foundation (6.7 - 833.1) <618D7923-3519-3C53-9CBD-CF3C7130CB32> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8c784000 - 0x7fff8c784fff com.apple.Accelerate (1.7 - Accelerate 1.7) <3E4582EB-CFEF-34EA-9DA8-8421F1C3C77D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8c785000 - 0x7fff8c793fff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8c7cf000 - 0x7fff8c7cffff com.apple.vecLib (3.7 - vecLib 3.7) <29927F20-262F-379C-9108-68A6C69A03D0> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8c7d0000 - 0x7fff8c80cfff libsystem_info.dylib (??? - ???) <BC49C624-1DAB-3A37-890F-6EFD46538424> /usr/lib/system/libsystem_info.dylib
0x7fff8c882000 - 0x7fff8c8f7ff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x7fff8caa1000 - 0x7fff8caaafff libnotify.dylib (80.0.0 - compatibility 1.0.0) <BD08553D-8088-38A8-8007-CF5C0B8F0404> /usr/lib/system/libnotify.dylib
0x7fff8caab000 - 0x7fff8cac2fff com.apple.CFOpenDirectory (10.7 - 144) <9709423E-8484-3B26-AAE8-EF58D1B8FB3F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8cac3000 - 0x7fff8cc62fff com.apple.QuartzCore (1.7 - 269.0) <E0AFC745-4AC5-36E3-9827-E5344721071D> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8ce8f000 - 0x7fff8ce9aff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff8cea3000 - 0x7fff8cea4fff libsystem_sandbox.dylib (??? - ???) <8D14139B-B671-35F4-9E5A-023B4C523C38> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8cec9000 - 0x7fff8cfceff7 libFontParser.dylib (??? - ???) <22AADE96-E54D-3918-9DFA-1967F8B21E54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8cfcf000 - 0x7fff8cff8fff libJPEG.dylib (??? - ???) <3DBFEB41-4BF2-3502-872A-BB3738EE61B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8cff9000 - 0x7fff8d049fff com.apple.CoreMediaIO (201.0 - 3148) <66287EB0-61F1-3175-90DC-24BB29473C67> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8d04a000 - 0x7fff8d04efff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff8d04f000 - 0x7fff8d062ff7 libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
0x7fff8d063000 - 0x7fff8d158fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff8d159000 - 0x7fff8d8279df com.apple.CoreGraphics (1.600.0 - ???) <B3C42497-53F5-31BB-987E-D1E76746B0E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8d828000 - 0x7fff8dafffff com.apple.security (7.0 - 55010) <2418B583-D3BD-3BC5-8B07-8289C8A5B43B> /System/Library/Frameworks/Security.framework/Versions/A/Security
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 11
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3107
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=223.3M resident=110.9M(50%) swapped_out_or_unallocated=112.4M(50%)
Writable regions: Total=96.8M written=10.5M(11%) resident=34.6M(36%) swapped_out=0K(0%) unallocated=62.1M(64%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 6380K
CG image 2216K
CG raster data 240K
CG shared images 3448K
CoreAnimation 260K
CoreGraphics 16K
CoreImage 72K
CoreServices 1576K
IOKit 980K
MALLOC 56.2M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 24K
OpenCL 44K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 16.7M
__CI_BITMAP 80K
__DATA 23.2M
__IMAGE 1256K
__LINKEDIT 56.3M
__TEXT 166.9M
__UNICODE 544K
mapped file 88.8M
shared memory 13.6M
=========== =======
TOTAL 504.5M
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)
Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Yosof Ruzi wrote:
as an alternative solution for the problem it's fine but i want to use the smooth fullscreen-able preview not adobe reader.
It's just not always possible. You can tell Apple about the problems you've found with Preview here and perhaps they will improve it.
http://www.apple.com/feedback/macosx.html -
Hello
There is a bug in Mac InDesign CS4 and CS5 which causes InDesign to crash if text containing a variable is copied. I am hoping this bug is fixed in CS5.5.
So can someone with Mac CS5.5 try this for me and report back:
1. create a variable, or use one already created by Adobe
2. insert it into some text
3. copy the text
4a. try pasting it into another part of the same document
4b. try pasting it into an external document, for example an Excel file.
Hopefully it won't crash and you will be able to tell me whether it is fixed or not! If variables do not cause InDesign to crash when copied then it might be worthwhile for me to upgrade to CS5.5.These problems are rarely easy to debug.
It appears from your crash report:
5 com.adobe.PDFL 0x216ef8e3 PDDocGetMergedXAPKeywords + 86221
That the problem is in the Adobe PDF Library (not surprising, this is what reads PDF files) when getting "merged XAP keywords," whatever those are.
I believe the XAP: metadata has been superceded by XMP metadata, so this suggests your PDF files have corrupt XMP metadata, or XMP metadata that InDesign cannot deal with.
You might try running some of the preflights and fixups in Acrobat that relate to analysis of XMP metadata,
or simply removing XMP Metadata from the PDF entirely, again in Acrobat.
It sounds like this is a genuine InDesign bug (even if your PDF file was damaged, it should not crash ID!), so you should open a case with Adobe Support and get them to file a bug (http://adobe.com/go/supportportal). Optimistically, such a bug is unlikely to be fixed in time for CS6, so don't expect miracles. Think of it as making sure your bug doesn't hurt other people two years from now. -
Copying Text Variables still crashes In Design CS6
Copying Text Variables text boxes still crashes InDesign CS6 (or makes the program unresponsive) as they were in CS5. Any solution?
Hey thank you osgood for the reply!
When I look at code for long hours it sort of blurs together, and I miss things... I think that happens to the most of us
Ya I found what was blocking my text fields in my desktop.css
I primarily work through code view, and currently working on quite a few projects kind of makes your eyes miss the small errors.
Thanks again! -
My iMac running 10.7.5 crashes when I store a large amount of data like copy and paste a picture. It also has started being painfully slow to open the first page in Safari. Here's is some information a program gathered on my computer. -Thanks!
Problem description:
iMac 10.7.5. Crashes when copy & paste large amounts and slow to first open first web page then back to normal speed
EtreCheck version: 2.1.8 (121)
Report generated April 13, 2015 3:05:27 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.33 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 14 days 7:47:18
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (777.11 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Sunplus Innovation Technology. USB to Serial-ATA bridge 1 TB
disk2s1 (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 999.86 GB (143.50 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
HP Deskjet 9800
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] org.virtualbox.kext.VBoxDrv (4.2.18) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.2.18) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.2.18) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.2.18) [Click for support]
/Library/Parallels/Parallels Service.app
[loaded] com.parallels.kext.prl_hid_hook (7.0 15107.796624) [Click for support]
[loaded] com.parallels.kext.prl_hypervisor (7.0 15107.796624) [Click for support]
[loaded] com.parallels.kext.prl_netbridge (7.0 15107.796624) [Click for support]
[loaded] com.parallels.kext.prl_vnic (7.0 15107.796624) [Click for support]
/System/Library/Extensions
[loaded] com.parallels.kext.prl_usb_connect (7.0 15107.796624) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.hp.devicemonitor.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.parallels.desktop.launch.plist [Click for support]
[loaded] com.parallels.DesktopControlAgent.plist [Click for support]
[running] com.parallels.vm.prl_pcproxy.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.hikvision.iVMS-4200.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.parallels.desktop.launchdaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Air Mouse Server UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
Pages UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Silverlight: Version: 4.0.60531.0 [Click for support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
1-ClickWeather
Reload Button
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
Flash Player [Click for support]
Growl [Click for support]
MacFUSE [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
1% prl_disp_service
0% fontd
0% AdobeReader
0% ODSAgent
Top Processes by Memory: ℹ️
120 MB mds
112 MB AdobeReader
94 MB WindowServer
94 MB Finder
69 MB loginwindow
Virtual Memory Information: ℹ️
5.44 GB Free RAM
1.78 GB Active RAM
464 MB Inactive RAM
901 MB Wired RAM
1.64 GB Page-ins
0 B Page-outsI believe that insufficient RAM may be the source of some of your problems. If you have a RAM of somewhere 4 to 8GB, you will experience smoother computing. 3GB doesn't seem right, so you might want to learn more by going to this site:
http://www.crucial.com/store/drammemory.aspx
I don't know what know what's happening with your optical drive, but it seems you use your drive quite a bit. In that case, look into a lens cleaner for your machine. It's inexpensive, works quite well.
I hope you'll post here with your results! -
InDesign CC crashes when selecting text
Hello folks!
I have a serious issue here on my Windows 7 64bit notebook:
InDesign CC (and also CS6 before) keep crashing when selecting text.
I was still on CS6 when this failure appeared first. The strange thing is, it happens not always. When InDesign is opened new it will not crash instantly (most times). After some selecting random text a few times InDesign will crash with the well known "InDesign doesn't work anymore" message. There seems no pattern while selecting text (like special characters, certain fonts, whatever).
Tried to use CC – no luck! still crashing.
After some research in the forum I read, that this is very rare issue only occuring if there are more than 1 Windows accounts with both InDesign running. Indeed I made new account shortly before the first time this happened.
But sadly even after I completely wiped the second account, all my InDesigns (CS5, CS6, CC), all prefs, and also all fonts (as recommend in a thread with people havong trouble with just the type-tool itself) and all registry thingies the problem remains. Why?
Please help, it really kills the productivity.
Thanks in advance for everything!Well, wonky extension seems like a good idea, but can be withdrawed because I haven't installed one.
The font issue is also equally probable. As already mentioned: The interesting aspect here is, that both InDesign CS6 and CC will crash. It happened the first time when Windows decided to blue screen and f*** up my account (I wasn't able to log in anymore, I had to made a new one). I once read in another thread that there is a problem occuring when having multiple Windows accounts with InDesign running. Re-installing InDesign didn't help. Font problem after all?
I have installed at the moment:
MainType
NexusFont
Typograf
and some small others, like: dp4 Font Viewer or FontViewOk -
Work is lost after illustrator freezes and then crashes when copying over to photoshop
work is lost after illustrator freezes and then crashes when copying items over to photoshop, then when re-opening the illustrator file it gets to the end of reading the file to open then quits again? this keeps happening!
afrill,
It seems that you file has become corrupted.
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way.
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error -occurred-pdf2dtp-file-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-ill ustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator -files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html -
For some unknown reason PSE8 on Windows 7 crashes when copying. After selecting send error message to windows and selecting PSE8 again, I may get it to work sometimes. Any help will be appreciated.
try deleting your preference settings file -status.dat and psa.prf from pse 8 's path and relaunch the program.
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InDesign crashes when placing text
Hello.
InDesign crashes when I try to place text from a .txt-file or an Open Office document. I'm using Creative Cloud trial version and Windows 8.1. Crash log states the fault to TEXT.RPLN
Thanks in advance.Does this happen on a all documents, documents already created and also on new documents? If so
Troubleshooting 101: Replace, or "trash" your InDesign preferences
If it's just on the one document
Troubleshooting 101: Export to .idml or .inx to clear file corruption -
Segmentation faulting when copying text from various programs.
Greetings, I have had this issue ongoing for months now. I have done several re-installs and the problems will eventually come pack. Now I am not ruling out hardware as I am RMAing the motherboard as that is the only thing left remaining. This is my work PC and I get the errors below when I copy text out of Evolution, Pluma and Remmina are the primary offenders. But I get core dumps or unrecoverable hard locks also from Firefox, Chrome, when I try to change themes or click modify settings in Virtualbox when a VM is running. Below is a small snippet from journalctl.
Jan 20 16:54:16 rocker /etc/gdm/Xsession[892]: (evolution:1257): GLib-GObject-CRITICAL **: g_object_ref: assertion 'G_IS_...failed
Jan 20 16:54:16 rocker kernel: evolution[1257]: segfault at 18 ip 00007f31ad554340 sp 00007fffbf0c65b8 error 4 in libgdk...+ab000]
(remmina:1672): GLib-GObject-CRITICAL **: g_object_ref: assertion 'G_IS_OBJECT (object)' failed
Jan 20 16:55:46 rocker kernel: remmina[1672]: segfault at 18 ip 00007f4976e32340 sp 00007fff4e408f18 error 4 in libgdk-3.so.0.1000.6[7f4976df8000+ab000]
Jan 20 16:55:46 rocker systemd-coredump[3934]: Process 1672 (remmina) dumped core.
The problem in Evolution, Pluma and Remmina I can recreate on demand to always give the error above. The others I have to switch to another virtual terminal and reboot. I have done several fresh installs. Now my PC at home is the exact same hardware minus the motherboard. I can pull my drives from this PC and move it to my home PC and the problem does not carry. I can even move all my hardware (yes everything) minus the motherboard and the problem still does not carry over. So more than likely the problem, if it is hardware, is the motherboard.
I have not updated in the past 15 days as updating any package does not fix the issue nor does re-installing the packages the error points to. I run Mate as a desktop environment currently, with GDM as my greeter. In case this is not hardware I am posting this to any open suggestions. I can obtain more logs if requested or provide the hardware specs if that will help. Thank you in advance for any help/suggestions. If this is posted in the wrong area also please let me know.
Last edited by Rune.Walsh (2014-01-21 23:06:06)Thank you for the reply.
I have run RAM test inside this machine and the same RAM in my home machine on various occasions. No errors. I ran them 1 at time and all together. But as a test I also but that RAM in my home machine and the issue did not repeat. Meaning I actually swapped all my hardware(processor, RAM, hard drives and cabling). Now I only ran it for a day. But I can easily on the work machine make the error happen on demand. -
Final Cut 10.1 crash when copy/move events
Final Cut 10.1 crash or hangs up with spinning beachball when copy/move several events between libraries at once. The problem happens more often than not when managaging media in different libraries on same and/or different disks.
Move or copy one event at a time works, but not several events at the same time.
The problem occurs on an 21.5 iMac (mod 2010) i3, 12 Gb RAM, 500 Gb HDD with external WD FW800 disk, an 27" iMac i7 (mod 2010), 12 Gb RAM, 1Tb HDD with external LaCie FW800 disks as well as with a 13" MacBook Pro (late 2012) i5, 16 Gb RAM, 480 Gb SSD with 1Tb External thunderbolt disk.
Just checked one of the external drives that had problems with move/copy with Disc Manager and there were no errors.
/CasiI tried the same thing with smaller (200 Gbyte) library and this problem didn't occur.
My guess is that something fishy was going on with the large (>1 Tbyte) default libraries during upgrade to 10.1 and therefore not found during test of move/copy functionality.
My own two machines are now upgraded to 10.1.1, but I have not dared to see if this work with an on-going project ;-) -
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hi all, i need some help.
Indesign cs3 keeps crashing when I try to "load all text styles" from one indesign file to another. the file has ten styles (character & paragraph). I'm currently working on windows 7.
thankyou for any information you can provide.Are you patched to 5.0.4?
Export both files to inx, re-open, Save As. (I checked, ID will not load styles from an inx)
Load just one style at a time to isolate a conflict.
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Captivate 8 keeps crashing when generating Text to Speech
Captivate 8 keeps crashing when I try to generate audio for text to speech. Captivate generates a backup file but I can't get my backup file to open, it says that the file is corrupt or already open.
Has anyone else encountered this problem?
Thanks.Hi There ,
Is your Captivate 8 updated ?
Is that issue occurs with a specific project ? Please test with a new / blank project and try to generate audio for text to speech .
Regards ,
Ajit -
CS4 Crashes when copying effects
Every once in a while, AE CS4 crashes when I attempt to copy one or more effects from a composition. It's unpredictable, it works fine 10-20 times, then crashes. It happens whether I use the keyboard shortcut or the edit menu. It's happened 15 times in the last few days (I'm color grading a feature film), and despite my best efforts, I've found no solution to this rather annoying problem. Fortunately I haven't lost any progress, as it successfully saves during crash, but the long time it takes to reopen the project is seriously slowing down my work, and I have a deadline approaching fast.
CS4 Master Collection
Windows 7 Home Edition x64
12GB ram
Core i7 980x Extreme
An error message appears, I think it usually says something about ae.blitpipe being the last thing sent. I've tried it in numerous compatibility modes, some seem to work better than others, but they all eventually crash.
Let me know what additional information you need to help me work through this problem, it's making my job very frustrating.The usual combination is:
Halsubalance (Pixel Bender)
HDR Highlight Compression
Linear_Vignette (Pixel Bender)
Curves
Hue/Saturation
However the crash has also happened when copying just one or a subset of these filters.
Color space: 16bpc, HDTV (Rec.709)
I've considered the Animation Preset route, but with the number of scenes/shots in the project and the frequent changes I have to make, it seems like it would quickly become very unwieldy. I may go that route regardless if there is no other option, but I would really like to fix the copy/paste situation. -
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I am editing a project that is an hour long and I am just trying to add some text to different clips but everytime I try and edit
any text iMovie crashes. WHAT DO I DO???????It always crashing when I try and adjust the fade in -out of text.
What the **** is this about?!?!?!?!?!?!?!??!
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