Crashing when i try to plot pdf drawings!!
I recently upgraded to window 8 & AutoCad 2015 and adobe reader 10 and cannot plot on my Design Jet 500 it crashes when i press print. Have tried all Reader versions( 9.1, 9.4 & 10) also tried the uncheck the checkbox "Enable Protected mode at startup" and NO luck. Did go back to window 7 and old set up ...CRASH!! I can print on all of the printer in the office except on the plotter which i could do previously when i had window 7. tried to go backwards ...CRASH!!...........please HELP!!
I'm interested in the solution since I'm having the same problem after a reinstall and update Pages to 4.0.4
Keynote & Numbers won't launch either.
Amendment to the original post:
Dyld Error Message:
Library not loaded: /Library/Application Support/iWork '09/Frameworks/Inventor.framework/Versions/C/Inventor
Referenced from: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Reason: image not found
Message was edited by: Robert Garbowski
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Process: EPSON Scan [20499]
Path: /Applications/EPSON Scan.app/Contents/MacOS/EPSON Scan
Identifier: com.epson.scan.standalone
Version: 3.7.1 (3.7.1)
Code Type: X86 (Native)
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Interval Since Last Report: 354709 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 3460 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 7D6FC1E0-C05F-4414-9F0B-D6BE9B5D4C1E
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x963744b0 CFStringGetLength + 80
1 com.apple.CoreFoundation 0x96388a0f CFStringCompareWithOptionsAndLocale + 47
2 com.apple.CoreFoundation 0x963889d5 CFStringCompareWithOptions + 53
3 com.apple.CoreFoundation 0x96388990 CFStringCompare + 64
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5 ColorSyncDeprecated.dylib 0x90aab38b profileIterateCallback + 1144
6 com.apple.ColorSync 0x94366ea3 ColorSyncProfileCacheIterateProfiles + 2902
7 ColorSyncDeprecated.dylib 0x90aaaeff CMIterateColorSyncFolder + 79
8 com.epson.scan.epjpg 0x15560712 GetFSSpecOfICCProfile(unsigned char*, FSSpec*) + 152
9 com.epson.scan.epjpg 0x155608d7 CBase::GetColorProfile(char*) + 221
10 com.epson.scan.epjpg 0x15567ce9 CBaseMac::DoCheckLimit(FFmtType, FFMT_INFO*) + 103
11 com.epson.scan.epjpg 0x15546cea EPScanEntry + 490
12 com.epson.scan.ui 0x153c9163 CFilePlugIn::DoCheckLimit(PLUGIN_INFO*, void*) + 701
13 com.epson.scan.ui 0x153cc3b7 CFilePlugIn::DoTWCheckLimit(unsigned long, unsigned long) + 495
14 com.epson.scan.ui 0x153ccabe CFilePlugIn::SinglePgImgProc(unsigned long, unsigned long, unsigned long) + 356
15 com.epson.scan.ui 0x153ccbb9 CFilePlugIn::cbImageProc(unsigned long, unsigned long, unsigned long) + 139
16 com.epson.scan.utwb 0x157b6131 CIF::CheckMltPgLimit(TW_IMAGEINFO*) + 121
17 com.epson.scan.utwb 0x157b63fb CIF::DoMemTransfer() + 205
18 com.epson.scan.utwb 0x157b6d0c CIF::StartScan() + 44
19 com.epson.scan.ui 0x15333014 CScannerIF::StartScan() + 64
20 com.epson.scan.ui 0x153a1277 CMainDialog::StartScanning() + 263
21 com.epson.scan.ui 0x152bc15b CUIControl::UIStartScanning() + 59
22 com.epson.scan.ui 0x152bb37d CUI::IUIStartScanning() + 73
23 com.epson.scan.ui 0x153ac6b9 CMainDialog::ScanningProc() + 143
24 com.epson.scan.ui 0x153a15fe CMainDialog::ProcessEvent(EventRecord*, bool*, short*) + 676
25 com.epson.scan.ui 0x152ed9e2 CAdvancedDialog::ProcessEvent(EventRecord*, bool*, short*) + 242
26 com.epson.scan.ui 0x152bc3a8 CUIControl::UIProcessEvent(EventRecord*) + 234
27 com.epson.scan.ui 0x152bb41a CUI::IUIProcessEvent(EventRecord*) + 82
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29 com.epson.scan.standalone 0x0000517a CStandAlone::Run() + 782
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31 com.epson.scan.standalone 0x00001e6e _start + 228 (crt.c:272)
32 com.epson.scan.standalone 0x00001d89 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x980140ea kevent + 10
1 libSystem.B.dylib 0x98014804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x98013cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x98013a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x980134f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x98013336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x98013182 _workqkernreturn + 10
1 libSystem.B.dylib 0x98013718 pthreadwqthread + 941
2 libSystem.B.dylib 0x98013336 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa09378cc ebx: 0x96374471 ecx: 0x00000000 edx: 0x00000007
edi: 0x001676f0 esi: 0x00000000 ebp: 0xbfffca68 esp: 0xbfffca50
ss: 0x0000001f efl: 0x00010283 eip: 0x963744b0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x46ff7 +com.epson.scan.standalone 3.7.1 (3.7.1) /Applications/EPSON Scan.app/Contents/MacOS/EPSON Scan
0x67000 - 0x6dff7 org.twain.dsm 1.9.4 (1.9.4) <1EF840DB-CB48-5207-7535-D82EBC0FCD5F> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x789000 - 0x7a1ff3 +com.epson.scan.perfectionv500 3.7.4 (3.7.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/MacOS/EPSON Perfection V500
0x11bd3000 - 0x11bd3ff3 +com.epon.scan.icelut 1.00 (1.00) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/ICE LUT.bundle/Contents/MacOS/ICE LUT
0x11bd7000 - 0x11bd8ffd +com.epson.scan.icemaskfile 2.01 (2.01) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/ICE Mask File.bundle/Contents/MacOS/ICE Mask File
0x152b9000 - 0x15452fe3 +com.epson.scan.ui 3.7.4 (3.7.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/UI.bundle/Contents/MacOS/UI
0x15532000 - 0x1557efc7 +com.epson.scan.epjpg 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/JPEG.bundle/Contents/MacOS/JPEG
0x155ab000 - 0x155d7ff3 +com.epson.scan.epmtif 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/Multiple TIFF.bundle/Contents/MacOS/Multiple TIFF
0x155f3000 - 0x15632fd3 +com.epson.scan.eppdf 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/PDF.bundle/Contents/MacOS/PDF
0x15659000 - 0x15691ff3 +com.epson.scan.eptif 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/TIFF.bundle/Contents/MacOS/TIFF
0x156b6000 - 0x156d6fd7 +com.epson.scan.eppict 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/PICT.bundle/Contents/MacOS/PICT
0x156ee000 - 0x15724fd3 +com.epson.scan.eppij 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/PIM JPEG.bundle/Contents/MacOS/PIM JPEG
0x15748000 - 0x1577efcf +com.epson.scan.eppit 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/PIM TIFF.bundle/Contents/MacOS/PIM TIFF
0x157a2000 - 0x157ddff7 +com.epson.scan.utwb 3.7.1 (3.7.1) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/UI Twain Bridge.bundle/Contents/MacOS/UI Twain Bridge
0x16570000 - 0x16589ff7 +com.epson.scan.dscl 3.7.1 (3.7.1) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/DS Control.bundle/Contents/MacOS/DS Control
0x16597000 - 0x165d6fe7 +com.epson.scan.twpmg 3.7.3 (3.7.3) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/TWAIN Protocol Manager.bundle/Contents/MacOS/TWAIN Protocol Manager
0x165f6000 - 0x166c3fe3 +com.epson.scan.scncl 3.7.3 (3.7.3) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/Scan Control.bundle/Contents/MacOS/Scan Control
0x16752000 - 0x167dafe3 +com.epson.scan.dtr 4.3.2 (4.3.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/DTR.bundle/Contents/MacOS/DTR
0x167fb000 - 0x16839ff3 +com.epson.scan.fit 3.9.1 (3.9.1) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/FIT.bundle/Contents/MacOS/FIT
0x1683f000 - 0x1688bfca +com.epson.scan.devcl 3.7.3 (3.7.3) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/Device Control.bundle/Contents/MacOS/Device Control
0x168af000 - 0x168bbfe7 +com.epson.scan.DDC 1.1.0 (1.1.0) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/EsDDC.bundle/Contents/MacOS/EsDDC
0x168c1000 - 0x168d0fe0 +com.epson.scan.EsDDE 2.0.5 (2.0.5) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/EsDDE.bundle/Contents/MacOS/EsDDE
0x168d6000 - 0x168fbff7 +com.epson.scan.devif 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/Device Interface.bundle/Contents/MacOS/Device Interface
0x16911000 - 0x1694bfdc +com.epson.scan.Interpreter 7C 1.0.8 (1.0.8) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/Interpreter 7C.bundle/Contents/MacOS/Interpreter 7C
0x16964000 - 0x16966fff +com.epson.scan.usb ??? (1.1.6) <69BC3AE6-A7D2-E1AA-6C16-016DDC387B04> /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/EPSON USB Scanner.bundle/Contents/MacOS/EPSON USB Scanner
0x1696c000 - 0x16974ff7 com.apple.iokit.IOUSBLib 3.8.4 (3.8.4) <7DD8A031-640B-BA5C-FE32-0302F5ADF376> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Co ntents/MacOS/IOUSBLib
0x169bf000 - 0x169cbfff +com.epson.scan.fc 1.1.0 (1.1.0) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/EsFC.bundle/Contents/MacOS/EsFC
0x169d1000 - 0x169f4fe7 +com.epson.scan.dice 1.1.0 (1.1.0) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/Digital ICE.bundle/Contents/MacOS/Digital ICE
0x169fd000 - 0x16a94fe7 +com.epson.scan.esdtr2 2.0.5 (2.0.5) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/DTR2.bundle/Contents/MacOS/DTR2
0x16ac0000 - 0x16af8fef +com.epson.scan.exif 2.0.4 (2.0.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/PIM JPEG Support.bundle/Contents/MacOS/PIM JPEG Support
0x16b0e000 - 0x16b1dff4 +com.epson.scan.pimtiff 2.0.4 (2.0.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/File Format/PIM TIFF Support.bundle/Contents/MacOS/PIM TIFF Support
0x16b6e000 - 0x16b6eff7 libmx.A.dylib ??? (???) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x16bf6000 - 0x16d25fdb +com.epson.scan.esmps 3.7.0 (3.7.0) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/Multi Page Saving.bundle/Contents/MacOS/Multi Page Saving
0x17072000 - 0x17083fe7 com.apple.FCP Uncompressed 422.component 1.6 (1.6) <5CEF993F-DBAC-12FD-57C6-EFA42AB7AEE2> /Library/QuickTime/FCP Uncompressed 422.component/Contents/MacOS/FCP Uncompressed 422
0x1708a000 - 0x1708fff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6FDFF3C8-7ECE-CB74-1374-9C0230C54F78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x171f8000 - 0x1748dffb +org.perian.Perian 1.2.1 (1.2.1) <7FBFA9CD-68D1-DFB5-6296-A11B06B62B37> /Library/QuickTime/Perian.component/Contents/MacOS/Perian
0x178d8000 - 0x178f2feb com.apple.AppleIntermediateCodec 1.3 (151) <038597CB-32E7-EBA5-F816-24ED96182EA4> /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x178fb000 - 0x17910fcb +com.3ivx.videocodec 503.49 (503.49) /Library/QuickTime/3ivxVideoCodec.component/Contents/MacOS/3ivxVideoCodec
0x17919000 - 0x179e9ffb +lib3ivxEnc.dylib ??? (???) /Library/Application Support/3ivx/lib3ivxEnc.dylib
0x17a64000 - 0x17ad1fe7 com.apple.AppleProResCodec 2.0 (224) <B7A79FF2-9C32-5554-A3C3-BE91F9B89419> /Library/QuickTime/AppleProResCodec.component/Contents/MacOS/AppleProResCodec
0x17b1e000 - 0x17b97fef com.apple.AppleVAH264HW.component 2.0 (1.0) <377823AD-6C3A-F949-2F12-74B05AE475B1> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x17c59000 - 0x17c95fe3 com.apple.QuickTimeFireWireDV.component 7.6.3 (1591.3) <55A49215-3C98-20A3-02EC-FDBAD3D1A69B> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x17ca1000 - 0x17cd8fe7 com.apple.DVCPROHDCodec 1.5 (237) <5BA42205-5AEE-73BB-A7DE-5417EF028D5B> /Library/QuickTime/DVCPROHDCodec.component/Contents/MacOS/DVCPROHDCodec
0x17ce8000 - 0x17d97fe3 com.apple.AppleHDVCodec 1.5 (228) <8D2121A0-BA53-28A2-C9A5-3BED137701DA> /Library/QuickTime/AppleHDVCodec.component/Contents/MacOS/AppleHDVCodec
0x17dbf000 - 0x17dd2fe3 com.apple.IMXCodec 1.4 (155) <B7A1514F-1A2B-EC3E-719D-B8BB25016A05> /Library/QuickTime/IMXCodec.component/Contents/MacOS/IMXCodec
0x17de4000 - 0x17dfdfe7 com.apple.applepixletvideo 1.2.19 (1.2d19) <4A68731C-8071-6CF5-012C-40F00CD1333A> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x186bb000 - 0x186f5fc7 +com.epson.scan.imgctl 3.7.2 (3.7.2) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/Image Control.bundle/Contents/MacOS/Image Control
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
0x9008b000 - 0x90138fe7 libobjc.A.dylib ??? (???) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x90139000 - 0x90146ff7 com.apple.NetFS 3.2.1 (3.2.1) <5E61A00B-FA16-9D99-A064-47BDC5BC9A2B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x90147000 - 0x90239ff7 libcrypto.0.9.8.dylib ??? (???) <792B8722-3091-5E9F-E25F-67499CFE0599> /usr/lib/libcrypto.0.9.8.dylib
0x9023a000 - 0x90a1d4b7 com.apple.CoreGraphics 1.536.12 (???) <263EB5FC-DEAD-7C5B-C486-EC86C173F952> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90a32000 - 0x90a35ff7 libCoreVMClient.dylib ??? (???) <A89D7A78-8FB0-2BDF-30DB-A35E04A6186B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x90aa6000 - 0x90b77fe3 ColorSyncDeprecated.dylib ??? (???) <1CEB1F35-EF10-A63D-AD9E-D7BD391D4719> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x90b78000 - 0x90e97fe7 com.apple.CoreServices.CarbonCore 861.2 (861.2) <A9077470-3786-09F2-E0C7-F082B7F97838> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x910b1000 - 0x910b8fff com.apple.print.framework.Print 6.0 (237) <7A06B15C-B835-096E-7D96-C2FE8F0D21E1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x990f9000 - 0x9912eff7 libcups.2.dylib ??? (???) <BE4E095C-EECA-017E-11AA-C65F4D2B15C8> /usr/lib/libcups.2.dylib
0x9916d000 - 0x9917dff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x9917e000 - 0x99200ffb SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x99237000 - 0x99287fe7 libGLU.dylib ??? (???) <659ADCA2-10EC-59BD-1B0A-4928A965F1D1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x99288000 - 0x99288ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x99289000 - 0x99289ff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <3E039E14-2A15-56CC-0074-EE59F9FBB913> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9928a000 - 0x99380ff7 libGLProgrammability.dylib ??? (???) <82D03736-D30C-C013-BBB1-20ED9687D47F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x99381000 - 0x99395fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x99405000 - 0x99533fe7 com.apple.CoreData 102.1 (250) <F33FF4A1-D7F9-4F6D-3153-E5F2588479EB> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x99534000 - 0x9960eff3 com.apple.DesktopServices 1.5.3 (1.5.3) <DA02AC94-7B0C-BD75-2305-C46A307A5FB0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9978e000 - 0x997f8fe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Shared Networking Adapter, Ethernet, en2
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en3
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: USB Mass Storage Device, 0x14cd, 0x8168, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: EPSON Scanner, 0x04b8 (Seiko Epson Corp.), 0x0130, 0x26400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000When I first moved to Snow Leopard, my old drivers were not compatible, either.
However, I found that my Epson perfection worked perfectly with Snow Leopard's
Image Capture. No other drivers were needed. In fact, it worked so well that
I never bothered to install the Epson driver that was eventually released.
If it works as well for you, consider uninstalling your existing epson software.
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.4) MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display G4 PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight -
Indesign crashes when I try and open my document
I created a file in Indesign which represents many days of work.
It crashed indesign when I was pdf'ing the document and now it crashes indesign every time I try to open it.
It is my only version.
I have tried many ways to open it but nothing has worked - can you help?
I've just realised that now - Indesign crashes when I try and open any document!
Thanks very much
NB Someone suggested I send it to Adobe and they may be able to fix it, but I can't find a contact email to send it to.You need to empty the InDesign Recovery folder (which is hidden in your user profile/library). You can find the path to InDesign SavedData in this link: Replace Your Preferences and the recovery folder should be in the same folder with the InDesign SavedData file.
Once the recovery folder is empty you should be able to launch ID, then try opening the file. If it wasn't damaged while writing it back to disk it will be fine, in the last previously saved state. -
Please Help! InCopy crashes when I try to export...
Please help me!
InCopy crashes when I try to export to PDF. The file I'm working in was originally an InDesign CS3 file that was converted to InDesign CS4 when we upgraded our software. We've run into some BIG PROBLEMS with CS4, and so we've exported our CS4 InDesign files as CS3 .INX files so we can work on them in InDesign CS3.
I've isolated that the problem is only when I try to export pages that have a large ad that goes through the gutter of the newspaper spread. All other pages PDF fine from InCopy CS3.
I opened an old CS3 file (that was never converted to CS4), and double checked that I can still export the whole file to PDF including the pages that have ads going through the gutter.
Is this a bug with CS4 files? Does anyone have any suggestions on how to fix the problem? NOTE: I already tried splitting the box for the ad into 2 separate boxes (one on each page), but InCopy still crashes when I try to export either one of the pages that has content through the gutter.
Thanks for any help you can give me.
- ValerieI've moved your question to the Adobe ExportPDF forum for that service.
-
When I try to create pdf from scanner, Acrobat shuts down, please help!!
When I try to create pdf from scanner, Acrobat shuts down, please help!!
Hi miketayber,
We would love to help, but need to know a bit more to get to the root of the problem. Please tell us:
What version of Acrobat are you using
What operating system you're on
Whether you've been able to scan previously
What you're scanning to (do you have the latest drivers?)
Is there an error message or number associated with the crash?
We look forward to hearing back from you.
Best,
Sara -
When I try open a .pdf file my Adobe Reader 11 only allows the download / save opening the related window and don't show me both options 1) open with ... and 2) save as.... probably someone flagged the choise... always perform this way ....
Could some one give help and let me know where I can probably find the settings option that allows me to change and switch to previous situation where it was possible to decide time to time how to proceed either opening the file or saving it ??
Thanks in advance
DavidWhat is your operating system?
Open a PDF from where? If online, in what browser? -
Why is itunes crashing when i try to sync my iphone 3g
it was working fine until today. this is what i'm getting from diagnostics:
Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
LENOVO 7763B6U
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 401BC22EBEB75219
Current user is not an administrator.
The current local date and time is 2009-01-18 23:10:43.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {95E45E32-89AF-499C-9927-1FB284B289DB}
Description: Intel(R) Wireless WiFi Link 4965AG
IP Address: 192.168.2.11
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sun Jan 18 22:00:45 2009
Lease Expires: Wed Jan 21 22:00:45 2009
DNS Servers: 192.168.2.1
192.168.2.1
Adapter Name: {95587D65-9408-4144-8A7F-1FCE5FEE1701}
Description: Intel(R) 82566MM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-01-18 23:07:52.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.2.20 is currently running.
iTunesHelper 8.0.2.20 is currently running.
Apple Mobile Device service 2.12.33.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
XXXX iPhone, running firmware version 2.2
Serial Number: XXXXX
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.
That's all it says and I can't find out anywhere what to do. Does anyone have any advice? ThanksMy iTunes keeps crashing when I try to sync my iPhone as well as when I try downloading the newest iPhone upgrade 2.2.1. I just tried to restore my iPhone and once again iTunes crashed (at around 224MB into the download of the upgrade).
I've restarted my iPhone.
Restarted my iMac.
Re-installing iTunes.
Tried installing iTunes 8.0.1 (instead of 8.0.2).
Created a new user to check if that was the problem.
All with no success.
Any help would be much appreciated. -
RoboHelp HTML v5 Crash when I try to open topic
I did a minor edit on a small topic in an existing project.
Robohelp crashed before I could save. I ended the task and reloaded
the project into HR, and received this msg:
The reference to the file, "C:\help projects\UW\IDI UW\Chap
15\file:\C:\help projects\UW man.css" from the file ""C:\help
projects\UW\IDI UW\Chap 15\syndrome.htm" contains illegal
characters and will not be shown in the project manager.
RH crashed again. I loaded the referenced file in Internet
Explorer, found the funky path displayed on the error msg, modied
it, and saved the file. When I tried to open the project in RH and
open the topic, I didn't receive the error message again, but RH
did crash. Ended the task w/Windows Task Manager, loaded RH and
opened the project. I then deleted the offending topic and
reimported it from an MS Word file. No error msg., but RH crashed
again.
I was able to edit another topic, save, and regenerate.
However, now RH crashes no matter which topic I try to edit. The
last time I worked on this project was 11/07, and everything went
smoothly then.
It's late Sunday evening. I'm stumped. Great issue for a
Monday morning. Any ideas?I decided to try the oldest trick in the book and reboot the
computer. That resolved the problem! Duh!
However, I need to edit the index on the project, and RH
crashes when I try to open the index designer. I haven't tried to
reboot. I am opening another topic on this one. I found many issues
with RH crashes, and maybe that will help someone else, when we
have a resolution.
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