Crashing when opening an 3D interactive PDF file
Recently installed latest Acrobat Pro 9.4.4 update and now when I open a 3D interactive PDF file, I crash. Had no issues with the version prior. Can open it in Acrobat Reader X but need to do edits. Thinking about upgrading to Acrobat Pro 10 but there is no Mac trial version to see if the problem is solved. Checked Pro Preferences for 3D render options against Reader and settings the same. This is the error I get on the unexpected quit. Any ideas?
Process: AdobeAcrobat [5595]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.4.4 (9.4.4)
Code Type: X86 (Native)
Parent Process: launchd [119]
Date/Time: 2011-06-13 17:41:35.873 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 76166 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 43267 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: DA45A647-3708-4919-A53C-E54D4E53A70B
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x939ee156 __kill + 10
1 libSystem.B.dylib 0x939ee148 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x93a80899 raise + 26
3 libSystem.B.dylib 0x93a969b8 abort + 93
4 atmo.mac.macho.3dif.bundle 0x1cbcde43 0x1cb96000 + 228931
5 atmo.mac.macho.3dif.bundle 0x1cbd004b stricmp(char const*, char const*) + 789
6 atmo.mac.macho.3dif.bundle 0x1cb9d535 T3DIFReader::~T3DIFReader() + 661
7 atmo.mac.macho.3dif.bundle 0x1cb9d612 U3DImportProc(unsigned int, e3_STREAM*, e3_SCENE*, e3_interface*) + 180
8 com.adobe.framework.adobe3d 0x1afbdc76 FILETYPE::Func3d(unsigned int, e3_STREAM*, e3_SCENE*, e3_interface*) + 154
9 com.adobe.framework.adobe3d 0x1afcb79b TSCENE3D::Create(e3_STREAM*, FILETYPE*, TSCENE3D**, unsigned int, CREATESCENESTRUCT*) + 951
10 com.adobe.framework.adobe3d 0x1af44a0f TSCENE3D::LoadObject(e3_STREAM*, e3_CONTEXT*, unsigned int, FILETYPE*, E3RESULT*) + 1353
11 com.adobe.framework.adobe3d 0x1ae7c25c V4CRHRenderContext::LoadObject(e3_NODE**, V4CRuntimeStream*, bool, V4CConversionSettings*) + 1262
12 com.adobe.framework.adobe3d 0x1ae6f95e V4CAtmoInstance::LoadObject(V4CRuntimeStream*, bool, V4CConversionSettings*) + 62
13 com.adobe.Acrobat.framework 0x80206f89 AcroSecurityBailOutImpl + 1607253
14 com.adobe.Acrobat.framework 0x8020721a AcroSecurityBailOutImpl + 1607910
15 com.adobe.Acrobat.framework 0x8020738f AcroSecurityBailOutImpl + 1608283
16 com.adobe.Acrobat.framework 0x8020876a AcroSecurityBailOutImpl + 1613366
17 com.adobe.Acrobat.framework 0x803ae0a5 AcroSecurityBailOutImpl + 3340145
18 com.adobe.Acrobat.framework 0x8030f7fa AcroSecurityBailOutImpl + 2690758
19 com.adobe.Acrobat.framework 0x8031055d AcroSecurityBailOutImpl + 2694185
20 com.adobe.Acrobat.framework 0x801f9022 AcroSecurityBailOutImpl + 1550062
21 com.adobe.Acrobat.framework 0x8020a2d7 AcroSecurityBailOutImpl + 1620387
22 com.adobe.Acrobat.framework 0x8030fd26 AcroSecurityBailOutImpl + 2692082
23 com.adobe.Acrobat.framework 0x803117ca AcroSecurityBailOutImpl + 2698902
24 com.adobe.Acrobat.framework 0x7fec5b84 RunAcrobat + 1043778
25 com.adobe.Acrobat.framework 0x7feb01f6 RunAcrobat + 955316
26 com.adobe.Acrobat.framework 0x7fe8c4c2 RunAcrobat + 808576
27 com.adobe.Acrobat.framework 0x7fe58109 RunAcrobat + 594631
28 com.adobe.Acrobat.framework 0x7fe3bc45 RunAcrobat + 478723
29 com.adobe.Acrobat.framework 0x7fe3b353 RunAcrobat + 476433
30 ...dobe.AcrobatPlugin.Comments 0x7aa59d0c AcroPluginMain + 122156
31 ...dobe.AcrobatPlugin.Comments 0x7aa59c86 AcroPluginMain + 122022
32 ...dobe.AcrobatPlugin.AcroForm 0x7b886b34 AcroPluginMain + 64356
33 ...adobe.AcrobatPlugin.Catalog 0x7b7c5610 AcroPluginMain + 5200
34 com.adobe.AcrobatPlugin.Search 0x74c2b3ef AcroPluginMain + 7607
35 com.adobe.Acrobat.framework 0x7fe3a9cf RunAcrobat + 473997
36 com.adobe.Acrobat.framework 0x800a4a85 AcroSecurityBailOutImpl + 155985
37 com.adobe.Acrobat.framework 0x801c34cf AcroSecurityBailOutImpl + 1330075
38 com.adobe.Acrobat.framework 0x801c372f AcroSecurityBailOutImpl + 1330683
39 com.adobe.Acrobat.framework 0x8028f8cf AcroSecurityBailOutImpl + 2166683
40 com.adobe.Acrobat.framework 0x8028f9e7 AcroSecurityBailOutImpl + 2166963
41 com.adobe.Acrobat.framework 0x800007c8 RunAcrobat + 2333062
42 com.apple.AppKit 0x94d80c46 -[NSApplication sendAction:to:from:] + 112
43 com.apple.AppKit 0x94d80af9 -[NSMenuItem _corePerformAction] + 435
44 com.apple.AppKit 0x94d807eb -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
45 com.apple.AppKit 0x94d806da -[NSMenu performActionForItemAtIndex:] + 65
46 com.apple.AppKit 0x94d8068d -[NSMenu _internalPerformActionForItemAtIndex:] + 50
47 com.apple.AppKit 0x94d805f3 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
48 com.apple.AppKit 0x94d80537 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
49 com.apple.AppKit 0x94d74c61 NSSLMMenuEventHandler + 404
50 com.apple.HIToolbox 0x9658bc2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
51 com.apple.HIToolbox 0x9658aef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
52 com.apple.HIToolbox 0x965ad7f3 SendEventToEventTarget + 52
53 com.apple.HIToolbox 0x965d9e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
54 com.apple.HIToolbox 0x965feb90 SendMenuCommandWithContextAndModifiers + 66
55 com.apple.HIToolbox 0x965feb47 SendMenuItemSelectedEvent + 121
56 com.apple.HIToolbox 0x965fea5d FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
57 com.apple.HIToolbox 0x965ce160 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
58 com.apple.HIToolbox 0x965cd8bb _HandleMenuSelection2 + 465
59 com.apple.HIToolbox 0x965cd6d9 _HandleMenuSelection + 53
60 com.apple.AppKit 0x94d6e1a2 _NSHandleCarbonMenuEvent + 285
61 com.apple.AppKit 0x94d42d3e _DPSNextEvent + 2304
62 com.apple.AppKit 0x94d41fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
63 com.apple.AppKit 0x94d04247 -[NSApplication run] + 821
64 com.adobe.Acrobat.framework 0x7fdc7a54 RunAcrobat + 3090
65 com.adobe.Acrobat.framework 0x7fdc6f80 RunAcrobat + 318
66 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
67 com.adobe.Acrobat.Pro 0x0000264a start + 258
68 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x939b3922 kevent + 10
1 libSystem.B.dylib 0x939b403c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x939b34f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x939b329e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x939b2d21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x939bb046 __semwait_signal + 10
1 libSystem.B.dylib 0x939bad02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x939bc998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x913d348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x913bee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
10 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x939bb046 __semwait_signal + 10
1 libSystem.B.dylib 0x939bad02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x939bc998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x913d348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x913bee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
10 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x939bb046 __semwait_signal + 10
1 libSystem.B.dylib 0x939bad02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x939bc998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x913d348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x913bee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
10 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9398d0e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x939bac9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93a0345f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
9 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9398d0e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x939bac9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93a0345f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
9 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9398d0e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x939bac9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93a0345f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
9 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x939b3922 kevent + 10
1 com.adobe.Acrobat.framework 0x80759ad6 AcroSecurityBailOutImpl + 7188898
2 com.adobe.Acrobat.framework 0x8068abf3 AcroSecurityBailOutImpl + 6341311
3 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
4 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9398d0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x939bac85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x939e9aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x907b3d48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x9076c9bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x9076c8a0 -[NSConditionLock lockWhenCondition:] + 69
6 ...adobe.acrobat.amtlibwrapper 0x185f92d1 AVAMTForegroundUpdateCheckEnabled + 116699
7 ...adobe.acrobat.amtlibwrapper 0x185ee341 AVAMTForegroundUpdateCheckEnabled + 71755
8 ...adobe.acrobat.amtlibwrapper 0x185f7d60 AVAMTForegroundUpdateCheckEnabled + 111210
9 com.apple.Foundation 0x90777ad0 -[NSThread main] + 45
10 com.apple.Foundation 0x90777a80 __NSThread__main__ + 1499
11 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
12 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9398d0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x939bac85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x939e9aa8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x913bee3d TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
5 ...adobe.AcrobatPlugin.Updater 0x73e4de30 AcroPluginMain + 126384
6 ...adobe.AcrobatPlugin.Updater 0x73e2f7f5 AcroPluginMain + 1909
7 ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
9 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 12:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 13:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 14:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 15:
0 libSystem.B.dylib 0x9398d09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9398d807 mach_msg + 68
2 com.apple.CoreFoundation 0x9283937f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x92838464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9283e3a4 CFRunLoopRun + 84
5 com.apple.DesktopServices 0x968aac7d TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
6 ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
8 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 17:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 18: com.apple.CFSocket.private
0 libSystem.B.dylib 0x939ac066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x92878c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
3 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x93a96967 ecx: 0xbfffbd6c edx: 0x939ee156
edi: 0x003a35e0 esi: 0x003a35e0 ebp: 0xbfffbd88 esp: 0xbfffbd6c
ss: 0x0000001f efl: 0x00000282 eip: 0x939ee156 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1b1a060c
Binary Images:
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0x77000 - 0x77ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x7f8000 - 0x7f9ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x17897000 - 0x1789bff7 +com.adobe.acrobat.sdk.YouSendIt YouSendIt version 1.0 (1.0) <370B6EE9-6154-F1B9-841D-791F2030AC1B> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Plug-ins/YouSendIt.acroplugin/Contents/MacOS/YouSendIt
0x179db000 - 0x17a22fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
0x17d50000 - 0x17da6feb +com.adobe.AcroSQLite AcroSQLite (1.0.0) <CDCF0AFE-382C-4B20-B483-4AB3EE3981FB> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/AcroSQLite
0x185db000 - 0x18710ff6 +com.adobe.acrobat.amtlibwrapper 1.1 (1.1) <FB005F6F-F287-405E-896A-BFC804C68666> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AMTLibWrapper.framework/AMTLibWrapper
0x19278000 - 0x19285ff7 +com.adobe.asneu.framework asneu version 1.6.2f01 (1.6.2) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/asneu
0x19293000 - 0x192a5ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <08801444-00D2-E55B-AE80-B807B99BB0C6> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x192d8000 - 0x192e6fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <AFA4C3C8-D752-EC96-FF56-6E2F8ABB391B> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x193a0000 - 0x19455fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x194ac000 - 0x194e3fd3 +com.adobe.epic adobe_epic 2.5.1.59 (2.5.1.59) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_epic.framework/adobe_epic
0x194f1000 - 0x194fdfef +com.adobe.eula adobe_eula 2.5.1.59 (2.5.1.59) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_eula.framework/adobe_eula
0x19503000 - 0x19513fe5 +com.adobe.personalization adobe_personalization 2.5.1.59 (2.5.1.59) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization
0x1951a000 - 0x1999cfe3 +AdobeLM_libFNP.dylib ??? (???) <4DFC36E1-2564-47A0-A604-0C2733FB1E87> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeLM_libFNP.dylib
0x19ac5000 - 0x19af5feb +com.adobe.amt.registration AMTRegistration 1.5.0.59 (BuildVersion: 52.358792; BuildDate: Thu Sep 25 2008 17:01:33) (1 . 5) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/registration.framework/registration
0x19be9000 - 0x19c04ff9 +com.adobe.PDFSettings AdobePDFSettings 1.04.0 (1.4) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobePDFSettings.framework/AdobePDFSettings
0x19d24000 - 0x19dc1fdf +com.adobe.linguistic.LinguisticManager 3.2.1 (8088) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x19de1000 - 0x1a79157f +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
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0x93713000 - 0x937bbffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
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0x93cfb000 - 0x93d65fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
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0x94238000 - 0x94463ff3 com.apple.QuartzComposer 4.2 ({156.28}) <62E864AD-3155-59B8-BA1F-8197360C8587> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
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0x95ace000 - 0x95b11ff7 libGLU.dylib ??? (???) <2C7B2727-26F6-F29D-9D15-33044E87359F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x96b22000 - 0x96bdbfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x96c59000 - 0x97448557 com.apple.CoreGraphics 1.545.0 (???) <8A4CB0D9-1001-0F62-4DA4-B8AB3B45E226> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x97455000 - 0x97460ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <4560936D-7730-5DD2-BFD7-95270DDC210A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x97461000 - 0x97475fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x9749d000 - 0x97702feb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x97703000 - 0x97718fff com.apple.ImageCapture 6.0.2 (6.0.2) <E9F4B952-27A1-5BFC-CA8D-DADA055D30E9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
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0x977c7000 - 0x977d8ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x977d9000 - 0x977d9ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97806000 - 0x9782dff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
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0x97b98000 - 0x97c1affb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x97c2e000 - 0x98681ff7 com.apple.WebCore 6533.21 (6533.21.1) <09CE6602-4DB5-6E93-8593-4E1C57CB202F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x98682000 - 0x986bbff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <90C5DE81-1BEF-D807-A898-0FC19BDD14EC> /usr/lib/libcups.2.dylib
0x986bc000 - 0x986c0ff7 libGIF.dylib ??? (???) <447BC6E8-4C56-3D5D-983B-6BEA0D26F319> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x986c1000 - 0x986ccff7 libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6B
I don't think an interactive portion of a PDF is an obscure problem (lots of designers I know use rollable PDF files for emailing 3D models) and while I understand that it's in a legacy program, there is no guarantee if I purchase Acrobat X, that the same problem won't exist. It's no an issue in Reader 10 but then again, it wasn't an issue in Reader 9 either. Since Adobe doesn't give trial versions for Mac (stupid), I have no way of checking this. The problem doesn't annoy me as much as being an Adobe product user who upgraded only to not have functionality and not have a way to have it resolved.
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Firefox freezes when opening an adobe acrobat (PDF) file from any website
Firefox freezes when opening an adobe acrobat (PDF) file from any website. This only started happening after the latest update of Firefox was installed. Do you have a fix?
Hi Susan,
The Adobe plugin in Internet Explorer is a bit different from the one in Firefox, however they're all made by Adobe and they usually come with Adobe Reader.
When you open a PDF file in Firefox, it "calls" Adobe Reader to help it read the file. In this case, the Adobe Reader takes over, and it is responsible for freezing your browser.
I suggest you try the last 4 solutions presented on the [[Opening PDF files within Firefox]] (start with "Re-install the plugin" through "Re-install Adobe Reader").
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I think Firefox mozilla is having issues with Adobe reader. It frequently crashes. I think this may be why my computer freezes when pulling up a PDF file or other text windows, yet, everything works perfect when using Explorer as my browser. It is so frustrating using Mozilla because it gets stuck when opening windows which require pulling up certain types of texts or applications, then I have to wait forever, or, reboot, and once in a while it gets so stuck that I have to take out battery and remove all power sources then start from scratch, and set my computer back to all settings previous to failure. Like I said, this only happens with Mozilla, all other browsers work perfectly well, but I love my Mozilla and it is my preferred browser. Please help. Thanks so much,
susanHi Susan,
The Adobe plugin in Internet Explorer is a bit different from the one in Firefox, however they're all made by Adobe and they usually come with Adobe Reader.
When you open a PDF file in Firefox, it "calls" Adobe Reader to help it read the file. In this case, the Adobe Reader takes over, and it is responsible for freezing your browser.
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Good Luck :D -
Firefox crashes when using adobe reader retriving pdf files
For instance when I tried to get a pdf file from the IRS web site using adobe reader firefox crashes it also does the same thing on other sites with pdf files what would be the problem and how could I resolve this issue.
Hi roy6640,
Have you looked at the Knowledge Base articles [[Troubleshooting plugins]] or [[Using the Adobe Reader plugin with Firefox]]? There is some good information in there. You may want to try reinstalling the plugin as well or updating it if it is out of date.
Hopefully this helps! -
Firefox crashes when tryin to load a PDF file with Adobe 8
I've gotten this particular core a few times now and I have talked to firefox support. They pointed me to Adobe as they said the core points to a problem with adobe reader / acrobat. I've posted the core report here in order to try to gather more information on what may be causing the issue. If anyone can pinpoint a process or grab some information out of the core please let me know. Thank you.
-Chris
Core:
Signature @0x3
bp-203fddea-3bd6-4611-a6f6-9fdeb2091109
Time 2009-11-09 09:05:54.383629
Uptime 103
Last Crash 7476 seconds before submission
Product Firefox
Version 3.5.5
Build ID 20091102152451
OS Windows NT
OS Version 5.1.2600 Service Pack 3
CPU x86
CPU Info GenuineIntel family 15 model 6 stepping 4
Crash Reason EXCEPTION_ACCESS_VIOLATION
Crash Address 0x3
User Comments
Processor Notes
Crashing Thread
Frame Module Signature [Expand] Source
0 @0x3
1 user32.dll UserCallWinProcCheckWow
2 user32.dll CallWindowProcAorW
3 user32.dll CallWindowProcA
4 nppdf32.dll nppdf32.dll@0x67af
5 user32.dll InternalCallWinProc
6 user32.dll UserCallWinProcCheckWow
7 user32.dll DispatchClientMessage
8 user32.dll __fnDWORD
9 ntdll.dll KiUserCallbackDispatcher
10 nppdf32.dll nppdf32.dll@0x66a5
11 user32.dll DispatchMessageW
12 xul.dll nsAppShell::ProcessNextNativeEvent
widget/src/windows/nsAppShell.cpp:165
13 winmm.dll timeGetTime
14 xul.dll nsBaseAppShell::OnProcessNextEvent
widget/src/xpwidgets/nsBaseAppShell.cpp:278
15 xul.dll nsThread::ProcessNextEvent
xpcom/threads/nsThread.cpp:508
16 xul.dll nsBaseAppShell::Run
widget/src/xpwidgets/nsBaseAppShell.cpp:170
17 xul.dll nsAppStartup::Run
toolkit/components/startup/src/nsAppStartup.cpp:193
18 nspr4.dll PR_GetEnv
19 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:110
20 firefox.exe __tmainCRTStartup
obj-firefox/memory/jemalloc/src/crtexe.c:591
21 kernel32.dll BaseProcessStartThe PDF auto loads onto our website after being uploaded by SFTP to a shared directory, the latest file is always displayed. Viewing the PDF with adobe or full page works fine. Viewing the PDF within our website is when the crash occurs. I was hoping something in the core would point to the specific reason or what was at fault. I have done many configuration tests up to this point.
-
SQL Developer 3 crashes when opening a local 172mB SQL file
The crash occurs when trying to open a 172mB SQL file from my local C:\ drive on Windows 7 Ultimate 32-bit, running on a typical quad-core AMD Phenom CPU with the usual 3.3gb of RAM.
Crash dump as follows:
java.io.IOException: exception loading C:\...\mySQLfile.sql
at oracle.ide.model.TextNode.openImpl(TextNode.java:530)
at oracle.ide.model.Node.open(Node.java:974)
at oracle.ide.model.Node.open(Node.java:922)
at oracle.ide.model.Node.ensureOpen(Node.java:2132)
at oracle.ide.model.TextNode.acquireTextBuffer(TextNode.java:732)
at oracle.dbtools.worksheet.editor.WorksheetGUI.<init>(WorksheetGUI.java:587)
at oracle.dbtools.worksheet.editor.Worksheet.createGUI(Worksheet.java:753)
at oracle.dbtools.worksheet.editor.Worksheet.getWorksheetGUI(Worksheet.java:1056)
at oracle.dbtools.worksheet.editor.Worksheet.getGUI(Worksheet.java:910)
at oracle.ide.editor.Editor.getDefaultFocusComponent(Editor.java:233)
at oracle.dbtools.worksheet.editor.Worksheet.getDefaultFocusComponent(Worksheet.java:873)
at oracle.dbtools.worksheet.editor.Worksheet.open(Worksheet.java:1141)
at oracle.ideimpl.editor.EditorState.openEditor(EditorState.java:283)
at oracle.ideimpl.editor.EditorState.createEditor(EditorState.java:184)
at oracle.ideimpl.editor.EditorState.getOrCreateEditor(EditorState.java:95)
at oracle.ideimpl.editor.SplitPaneState.canSetEditorStatePos(SplitPaneState.java:232)
at oracle.ideimpl.editor.SplitPaneState.setCurrentEditorStatePos(SplitPaneState.java:195)
at oracle.ideimpl.editor.TabGroupState.createSplitPaneState(TabGroupState.java:102)
at oracle.ideimpl.editor.TabGroup.addTabGroupState(TabGroup.java:379)
at oracle.ideimpl.editor.EditorManagerImpl.createEditor(EditorManagerImpl.java:1403)
at oracle.ideimpl.editor.EditorManagerImpl.createEditor(EditorManagerImpl.java:1337)
at oracle.ideimpl.editor.EditorManagerImpl.openEditor(EditorManagerImpl.java:1263)
at oracle.ide.cmd.OpenCommand.openWithNoProject(OpenCommand.java:327)
at oracle.ide.cmd.OpenCommand.access$100(OpenCommand.java:61)
at oracle.ide.cmd.OpenCommand$1.run(OpenCommand.java:256)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:597)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)
Caused by: java.lang.OutOfMemoryError: Java heap space
at oracle.javatools.buffer.VectorBuffers.consolidateBuffers(VectorBuffers.java:131)
at oracle.javatools.buffer.VectorBuffers.getAllBuffers(VectorBuffers.java:156)
at oracle.javatools.buffer.EOLNormalizer.processFinish(EOLNormalizer.java:190)
at oracle.javatools.buffer.EOLNormalizer$ReaderNormalizer.normalizeData(EOLNormalizer.java:312)
at oracle.javatools.buffer.AbstractTextBuffer.read(AbstractTextBuffer.java:1365)
at oracle.javatools.buffer.AbstractTextBuffer.read(AbstractTextBuffer.java:1309)
at oracle.ide.model.TextNode$FacadeTextBuffer.read(TextNode.java:1218)
at oracle.ide.model.TextNode.loadTextBuffer(TextNode.java:293)
at oracle.ide.model.TextNode.openImpl(TextNode.java:518)
at oracle.ide.model.Node.open(Node.java:974)
at oracle.ide.model.Node.open(Node.java:922)
at oracle.ide.model.Node.ensureOpen(Node.java:2132)
at oracle.ide.model.TextNode.acquireTextBuffer(TextNode.java:732)
at oracle.dbtools.worksheet.editor.WorksheetGUI.<init>(WorksheetGUI.java:587)
at oracle.dbtools.worksheet.editor.Worksheet.createGUI(Worksheet.java:753)
at oracle.dbtools.worksheet.editor.Worksheet.getWorksheetGUI(Worksheet.java:1056)
at oracle.dbtools.worksheet.editor.Worksheet.getGUI(Worksheet.java:910)
at oracle.ide.editor.Editor.getDefaultFocusComponent(Editor.java:233)
at oracle.dbtools.worksheet.editor.Worksheet.getDefaultFocusComponent(Worksheet.java:873)
at oracle.dbtools.worksheet.editor.Worksheet.open(Worksheet.java:1141)
at oracle.ideimpl.editor.EditorState.openEditor(EditorState.java:283)
at oracle.ideimpl.editor.EditorState.createEditor(EditorState.java:184)
at oracle.ideimpl.editor.EditorState.getOrCreateEditor(EditorState.java:95)
at oracle.ideimpl.editor.SplitPaneState.canSetEditorStatePos(SplitPaneState.java:232)
at oracle.ideimpl.editor.SplitPaneState.setCurrentEditorStatePos(SplitPaneState.java:195)
at oracle.ideimpl.editor.TabGroupState.createSplitPaneState(TabGroupState.java:102)
at oracle.ideimpl.editor.TabGroup.addTabGroupState(TabGroup.java:379)
at oracle.ideimpl.editor.EditorManagerImpl.createEditor(EditorManagerImpl.java:1403)
at oracle.ideimpl.editor.EditorManagerImpl.createEditor(EditorManagerImpl.java:1337)
at oracle.ideimpl.editor.EditorManagerImpl.openEditor(EditorManagerImpl.java:1263)
at oracle.ide.cmd.OpenCommand.openWithNoProject(OpenCommand.java:327)
at oracle.ide.cmd.OpenCommand.access$100(OpenCommand.java:61)
I've tried...
- Closing all possible applications except for SQL Developer
- Rebooting and running only SQL Developer
- Ensuring SQL Developer is running using the included Java SDK
I'm unsure of what to do next - In the past, I've been able to open 200-300mb SQL files without any issue, but since I've updated to SQL Developer 3 I'm suddenly experiencing these crashes.
Edited by: user13275297 on Jun 10, 2011 9:46 AMYou are running out of memory. In the stack notice this line:
Caused by: java.lang.OutOfMemoryError: Java heap space
Edit the sqldeveloper.conf file and add this
AddVMOption -Xmx1024M
That will bump it up some.
-kris -
Safari crashes when asked to load a PDF file
Running Safari 2.0.4 on a Mac Pro. When a URL points to a PDF and I try and open it, or when a mail message has a url to a PDF, Safari crashes without a message other than the "Would you like to report this to Apple"? Any ideas? I have tried resetting Safari and getting rid of the preferences.
Thanks for the reply. It turns out that Acrobat Professional 8 was also crashing so I guess Safari was using the Adobe plugin. I had to de-install Acrobat, re-install 8 and imediately apply the 8.1 patch and all is well now.
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Safari crashes when opening a very large pdf
I have a 1st generation ipad running 4.3.5.
Everytime I try to download a very large pdf in Safari ie. 175+ megs in gets about three quarters of the way through then Safari crashes and loose my progress. I will then restart Safari and the process restarts and crashes again.
I've set auto-lock to never but that didn't help. Any ideas how to get Safari to download this file.
ps I've considered other methods of getting the pdf but for this project I have to download it from a web site.
Thanks for any help.Other apps can download PDFs - I don't know whether it can cope with a 175 meg download, but GoodReader can download files : http://www.goodreader.net/gr-man-tr-web.html
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Premiere crashes when opening GoPro Studio cineform AVI files
First off, I'm a newb when it comes to video editing. I just purchased Premiere Pro on a month to month basis to compile a bunch of vacation footage I took on my new GoPro.
I used GoPro Studio to edit the raw footage into hundreds of useable clips. I took the videos in 1280x720 @ 120fps. I used the default settings to trim the footage.
Any idea what I can do to get Premiere to open these files?
note: I can open the original gopro footage without issue.Yes I did try creating a new project using the software only option, to no avail. The GoPro Studio was downloaded and installed only 2 days ago.
I could Convert all the clips again since the project is still saved. These are my "Advanced" options when on Step 1 - View & Trim:
Image Size (source)
Frame Rate (source 119.88fps)
File Format (AVI, or MOV) - there is no MP4 option
Quality (low, med, high) - med is default and what I used previously
Remove Fisheye (unchecked)
If I was going to transcode the clips using another codec, which software would you recommend? I'd ideally like to keep the 120 fps because I plan to slow a lot of them down. -
Adobe Reader 9.x crashes when opening some pdf files that work fine with Adobe Reader 8.x
Adobe Reader 9 crashes when opening approximately 10% to 20% of the pdfs in my collection. The remaining 80% to 90% work without problems. The pdfs are launched by double-clicking the pdf file from Windows Explorer. The crashes occur with both v9.0 and v9.1. The pdfs that crash in v9.x work fine in older versions of Adobe Reader, such as v8.1.3. Furthermore, this behavior also occurs on all 3 virtual machine hosted on the same physical machine, with default Adobe Reader settings, for both v9.0 and v9.1. The virtual machines have little running in memory except standard Windows executables - i.e. they are fairly pristine. The operating systems for the virtual machines are XP SP3, XP SP2, and Windows Server 2003.
Error message info in all cases:
app=acrord32.exe
app version=9.1.0.163
module=jp2klib.dll
module version=2.0.0.2579
offset=0003277d
Operating system for real computer: XP SP3
CPU: 1333 MHz Athlon single core
RAM: 1 GB
To sum up, this problem happens on both a real computer running XP SP3, and also on all 3 virtual machines hosted on the same physical computer. I tried changing the Reader setting to not use hardware rendering, to no avail. I also tried various Data Execution Prevention settings in Windows, to no avail. All operating systems, the real and virtual ones, do not have problems with other programs that I use. I also tried a second machine with Adobe Reader v9.1 and the same exact problem pdfs, and had no issues. Thus, the problem happens on only one of the computers, but on the real and 3 virtual operating systems on that machine. There were no errors reported during any of the Reader installations. The virtual machines had no prior versions of Reader prior to Reader installation.I did further testing of 10 single page pdf files which I created from a single book. All 5 pdf files with images crashed in Reader v9.1. 0 of the 5 pdf files without images crashed in Reader v9.1. Reader v8.1.4 crashes on none of the 10 pdfs. Note that the crash always occurs in jp2klib.dll, which according to the file property description is 'JPEG2000 Core Library', which deals with images. So it seems the issue is in Adobe's jp2klib.dll, in combination with the hardware/software that I have. I used Microsoft's DirectX Diagnostic Tool to test DirectX, including visual tests of DirectDraw and Direct3D - everything worked as expected with no issues detected.<br /><br />Some information about my hardware:<br />Display drivers=Nvidia v84.21<br />Video card=GeForce FX 5200 with 128 MB RAM<br />CPU=AMD Athlon (single core)<br />System RAM=1024 MB in 3 DIMMs<br /><br />Further information about my hardware: (from the program System Information for Windows)<br /><br />Motherboard:<br />Manufacturer=ASUSTeK Computer INC.<br />Model=<A7V133><br />Version=REV 1.xx<br />Chipset Vendor=VIA Technologies Inc<br />Chipset Model=VT8363/5 KT133/KM133 System Controller<br />South Bridge=82C686B PCI to ISA Bridge<br />CPU=AMD Athlon<br />Cpu Socket=Slot A / Socket A [SOCKET A]<br />System Slots=5 PCI, 1 AGP<br />OnBoard devices=<unknown> (Disabled) Promise PDC20265<br /> <br />Memory Summary:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br /><br />CPU Info:<br />Number of CPU(s)=One Physical Processor / One Core / One Logical Processor<br />Vendor=AuthenticAMD<br />CPU Full Name=AMD Athlon<br />CPU Name=AMD Athlon(tm) Processor<br />CPU Code Name=Thunderbird<br />Technology=0.18µ<br />Platform Name=Slot A / Socket A<br />Type=Original OEM processor<br />FSB Mode=DDR<br />Type ID=0<br />CPU Clock=1323.68<br />L2 Cache Speed=1323.68 MHz<br />L2 Cache Speed=Full<br />CPU Family / Model / Stepping=6 / 4 / 4<br />L1 I-Cache=64 KB<br />L1 D-Cache=64 KB<br />L2 Cache=256 KB<br />RDMSR=00000000 00000000 00000000 00000000<br />MMX=Yes<br />MMX+=Yes<br />SSE=No<br />SSE2=No<br />SSE3=No<br />SSE4A=No<br />3DNow!=Yes<br />3DNow!+=Yes<br />DualCore=No<br />HyperThreading=No<br />AMD64=No<br />NX=No<br />VT=No<br />PowerNow!=No<br />LongHaul=No<br />LongRun=No<br />Architecture=x86<br /><br />Video:<br />AdapterCompatibility=NVIDIA<br />AdapterDACType=Integrated RAMDAC<br />AdapterRAM=128 MBytes<br />Availability=3<br />Caption=NVIDIA GeForce FX 5200<br />ConfigManagerErrorCode=0<br />ConfigManagerUserConfig=false<br />CurrentBitsPerPixel=32<br />CurrentHorizontalResolution=1280<br />CurrentNumberOfColors=4294967296<br />CurrentNumberOfColumns=0<br />CurrentNumberOfRows=0<br />CurrentRefreshRate=60<br />CurrentScanMode=4<br />CurrentVerticalResolution=1024<br />Description=NVIDIA GeForce FX 5200<br />DeviceID=VideoController1<br />DeviceSpecificPens=-1<br />DriverDate=20060309212900.000000-000<br />DriverVersion=6.14.10.8421<br />InfFilename=oem6.inf<br />InfSection=nv4_NV3x<br />InstalledDisplayDrivers=nv4_disp.dll<br />MaxRefreshRate=75<br />MinRefreshRate=60<br />Monochrome=false<br />Name=NVIDIA GeForce FX 5200<br />NumberOfColorPlanes=1<br />PNPDeviceID=PCI\VEN_10DEDEV_0322SUBSYS_91101462REV_A1\49AEDED500008<br />Status=OK<br />VideoArchitecture=5<br />VideoMemoryType=2<br />VideoModeDescription=1280 x 1024 x 4294967296 colors<br />VideoProcessor=GeForce FX 5200<br />BitsPerPel=32<br />DeviceName=NVIDIA GeForce FX 5200<br />DisplayFlags=0<br />DisplayFrequency=60<br />LogPixels=96<br />PelsHeight=1024<br />PelsWidth=1280<br />SettingID=NVIDIA GeForce FX 5200<br />SpecificationVersion=1025<br />BitsPerPixel=32<br />ColorPlanes=1<br />DeviceEntriesInAColorTable=-1<br />HorizontalResolution=1280<br />RefreshRate=60<br />VerticalResolution=1024<br />VideoMode=1280 by 1024 pixels, True Color, 60 Hertz<br />Video Bios Version=Version 4.34.20.22.00 <br />Video Bios Date=04/28/03<br />Name=GeForce FX 5200<br />Chip Type=GeForce FX 5200<br />DAC Type=Integrated RAMDAC<br />Memory=128 MBytes<br /><br />BIOS:<br />BIOS Version=ASUS - 30303031, Award Medallion BIOS v6.0, Award Plug and Play BIOS Extension v1.0A, Award Modular BIOS v6.0<br />BIOS Date=04/23/02<br />BIOS Web Page=http://www.award.com<br />BIOS Vendor=Award Software, Inc.<br />Version=ASUS A7V-133 ACPI BIOS Revision 1009<br />Release=04/23/2002<br />BIOS Size=256 KB<br /><br />Memory:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br />Maximum Memory Module Size=1024 MBytes<br />Device Set=DIMM 1<br />Device Locator=DIMM 1<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 2<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 3<br />Capacity=512 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits
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Why does IE crash when opening a pdf file ?
Why does IE crash when opening a pdf file ?
I think this is done by the browser when it is saving a temporary file and there's already a file with that exact name in the temp folder.
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Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007
Issue: Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007.
OS: Win XP Pro SP3
Error Message(s): None
Details: This issue happens with multiple Microsoft Project files (including new files), multiple PDF creators (included Acrobat 8 Standard) and on multiple computers. We also tried opening the PDFs in Adobe Reader 8 instead of Acrobat Standard 8. There is no record in the event log on the computers of the application crashes.I may have a resolution now...
I clicked Tools -> Options -> View and turned off Bars and shapes in Gantt views in 3-D" on the advice of someone on a Microsoft Forum. I made three PDFs from three Microsoft Project files (that were having trouble previously) and was not able to get these PDFs to crash when zooming or changing pages. So far so good!
Regards,
Josh Gold
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Acrobat Pro 9.3 Crashes when opening multiple files
Acrobat Pro 9.3 Crashes when opening multiple files. I have not seen any solutions in forums that solves this problem. I have just done the most recent update and it still crashes.
Acrobat Pro 9.4.2 (CS5) is doing the same thing on my Windows XP SP3 with 3.5 GB of ram and 206 GB of my brand new 300 GB hard drive free.
It starting doing this at the end of last year before my hard drive died. Then after rebuilding the entire system on this new drive it worked fine, until I downloaded all the updates and now it is broken again. Anytime I open more than one PDF, Acrobat crashes. I send the error report every time. -
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1.5GB for a vector file is very large. If you can ever open this file would recomend file >> save as >> turn off PDF compatibility.
Can you please tell us why your file is so large, you may have a problem such as deleted global swatches, or an exceptionally large number of items in your symbols, styles, brushes palette. For even the most complex illustration filling the entire 227.54" artboard, you should be under 20mb if you have no embedded or linked images. -
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We have Adobe Acrobat Pro 9 which has been updated to version 9.4.6. we had this problem when the 9.4.5 update was applied also. It is now crashing when we try to open multiple files simultaneously.
Yesterday, I narrowed down the problem to 6 plugins:
IA32
ADBC
eBook
EScript
HLS
PPKLite
SaveAsRTS
However, we discovered that that Comments and markup tool bars weren't loading. So I did a repair install on it.
Now those plugins from yesterday work and Acroform.api is causing it to crash when opening multiple files.
I did try other suggestion that involved using Icacls/cacls on dll files to no avail.
It is running on XP SP3 fully updated with plenty of RAM and HDD space.
Is there a way to fix this without reinstalling?I am not sure what's causing this problem on your machine because everything's working fine for me.
What is the version of Acroform.api on your machine now.
Do a Repair after deleting this file and see if it works.
Enable Windows MSI logging (http://support.microsoft.com/kb/314852) before you do a repair, upload that log to some file sharing server, and paste its link here.
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