Crashing when pasting frames! Ideas?
Hi,
Any ideas? My animation is fairly large - I can paste small
amounts of frames at a time, but I want to duplicate larger
sections without crashing every time I paste frames. I went to try
to increase the applications memory but realized in OSX I don't
actually know how. Could this be the problem?
Thoughts anyone?
Thanks tons!
How do you increase an application's memory? How many
keyframes are we talking about here?
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Process:
Safari [335]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
6.0.5 (7536.30.1)
Build Info:
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Code Type:
X86-64 (Native)
Parent Process: launchd [132]
Date/Time:
2013-06-15 07:26:24.537 -0700
OS Version:
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Interval Since Last Report:
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Crashes Since Last Report:
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Per-App Crashes Since Last Report: 17
Anonymous UUID:
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Crashed Thread: 0
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Application Specific Information:
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Dyld Error Message:
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Model: MacPro1,1, BootROM MP11.005D.B00, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 8 GB, SMC 1.7f10
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM Riser A/DIMM 1, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E54324754373255344E4231424E2D334320
Memory Module: DIMM Riser A/DIMM 2, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E54324754373255344E4231424E2D334320
Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4D324432473732545538504439422D414320
Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4D324432473732545538504439422D414320
Network Service: Built-in Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
PCI Card: ATI Radeon HD 5770, ATY,HoolockParent, Slot-1
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Parallel ATA Device: PIONEER DVD-RW DVR-118L
Parallel ATA Device: HL-DT-STDVD-RAM GH22LP21
USB Device: Cinergy 450, 0x0ccd, 0x0041, 0xfd500000 / 4
USB Device: MX880 series, 0x04a9 (Canon Inc.), 0x1750, 0xfd300000 / 3
USB Device: hub_device, apple_vendor_id, 0x912f, 0xfd400000 / 2
USB Device: Saitek Eclipse Keyboard, 0x06a3 (Saitek PLC), 0x8020, 0xfd410000 / 7
USB Device: USB Gaming Mouse, 0x046d (Logitech Inc.), 0xc041, 0xfd430000 / 6
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9221, 0xfd420000 / 5
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: unknown_device, unknown_speedre-downloading & installing Lion from the app store (backup first) should restore the recovery partition if the setup supports it, and replace any missing/damaged system files.
meantime, and as always, assuming you've sufficient backups to restore from (in which case, restore the file shown as a problem...
/System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
you can try to make app store think safari needs updating, as follows... (I tested this on a working install)
triple-click the line below to select it, then choose Services - Reveal from the Services menu, or by ctrl-clicking & picking Services...
/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/Resources/In fo.plist
(or use Finder to locate & select that file manually
you should be able to save some clicks via Finder - Go - Go to folder & pasting in
/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/Resources
a Finder window should open, with Info.plist selected - drag it to the trash, providing an admin name/pass when required.
Open the App Store & click on Updates - now click Reload Page from the Store menu (Command R) (you may need an Admin name/pass... Safari should appear in the list after a short delay while 'checking for updates'.
If the Safari install completes - do not 'put back' the file you trashed, it will have been replaced.
another option, is to try downloading & installing the following
http://swcdn.apple.com/content/downloads/39/34/041-9890/a9f2rl890332pqy0s9jw9uq4quq9lscu31/Safari6.0.5Lion.pkg
which, assuming it installs, & that the damaged/missing file(s) are restricted to those in the update... should replace Safari 6.0.5 & the accompanying frameworks. -
Annoying bug - program crashes when "Paste as Background" is used
Guys, I have a nasty bug which is making edits VERY time-consuming, and I'm hoping that someone can help.
When I wish to replace a slide background, either with a new background copied from Paint, or from another slide (using the Copy Background function), it basically crashes every single time if I try and perform this more than once. (ie. I can change one background, save, close down the program entirely, restart, and I'm fine. If I try to do a second "paste as background", the screen freezes up badly, the slide being pasted into in filmstrip view goes white, and I cannot save the changes, though it appears to save. See the images below.
It's gotten worse as the project has increased in size. It's now pretty big - 182 slides - though I would have expected the software to handle it. It was occurring noticeably when the project was only 50 odd slides though.
Thanks guys
Lynton
1) I copy.
2) I paste.
3) It's crashed. Screen frozen, slide being pasted into white in filmstrip view. Saving is not possible.
4) If I restart the entire program it works OK again and I can retrieve the project up to the PRIOR save (ie. I lost work!!). If I close just that project I get the following error, and I can't open effectively. This error presumably holds the key to what just went wrong with the crash.Hi there
Sorry, but once you surpassed about 65 slides you entered the danger zone. Frankly, I'm surprised that's the only issue you are seeing with that many slides!
The recommendation is to keep projects somewhere between 50-65 slides.
Bottom line is that you need to break the project apart into different sections and make smaller segments you link together.
Cheers... Rick
Helpful and Handy Links
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Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks -
Adobe PDF Printer crashes when pasting in the filename field
Greetings, first off there is no similar problem with any freeware pdf printers so I want to rule out my system config as being the culprit. This only happens in Adobe PDF.
How to reproduce the problem? Have something in your clipboard and try to paste it into the filename field when printing the file as a pdf - you should have now crashed whatever you were trying to print and the program behind it.
Please make a fix for this, it is ridiculous that I have to install a second, freeware, pdf printer because thousand dollar software is not working properly. And I have lost tons of receipts and work this way.I'm having a similar issue, on windows 7, 32 bit desktop system, using Windows Live Mail, with Acrobat X standard:
Any time I try to "print to pdf" an email, just attempting to enter a file name for the pdf (no cut-and-paste), the dialogue box freezes, I can enter several characters, then the keyboard just freezes, the dialogue box becomes unresponsive. WLM ends up crashing. My work around is to not attempt to specify a name, just go with what Acrobat supplies, typically some thing like 00008.pdf. Then edit the name, and/or location, within Windows Explorer.
I've tried repairing the install, believe that actually worked, a few months back. Tried again today when the problem cropped up again, but repairing the install didn't help.
This has been ongoing for me for some months now. Not situation normal. Don't want to be snippy, but seems like tech support response is VERY slack... -
This version of Captivate has been fairly reliable, at least compared to versions 1-4 that I have worked with previously, however, five minutes into my first responsive project, I am getting fatal errors when I try to paste any text caption between slides. I also get fatal errors when trying to paste slides between responsive projects.
Has anyone experienced this, and more importantly, does anyone have a solution?
I am running Windows 8 SP1, Intel I7For posterity, seems like there are issues with certain custom captions and responsive projects. After reinstall, clearing every cache I am aware of, and running the clean preferences .bat, my custom captions no longer appear in the properties window, and I am able to copy stock captions between slides.
Not sure if the reinstall was necessary or not. Here are the folders that appeared to cache data and the location of the .bat
"C:\Program Files\Adobe\Adobe Captivate 8 x64\utils\CleanPreferencesWin.bat"
"C:\Users\Brom\AppData\Local\Adobe\Captivate 8.0"
"C:\Users\Public\Documents\Adobe\eLearning Assets\Layouts"
If anyone has input as to what might make a custom caption crash a responsive project, I'd be interested. I wouldn't have bothered with custom captions, except that the stock ones are so amateurish. -
Boris title3D crashing when pasting Japanese from Word
Doing Japanese subtitling for a feature doc.
Not sure if this holds true for all versions of Word, but figured this might save someone a lot of pain.
When I try and copy Japanese text from Word into Boris Title3D, FCP consistently crashes. The solution, open up the doc in TextEdit and copy from there.
I am using a relatively old version of Word. May not hold true for later versions.Place, don’t paste.
-
Mail Crashes When Pasting?
Hello. Lately Mail has been crashing every time I paste something into an e-mail. This is a recent develoment. I haven't installed any Mail plug-ins of anything that might interfere or alter Mail in any way.
Similarly to Henry's report, Mail crashes intermittently when composing a message. This only happens when I paste text to the end of a line*, but it does not always happen.
Any suggestions? I will attach a crash log
Thanks,
Tim
* strangely, clicking onto the end of the line causes the whole white space from the last character to the right side of the window to highlight. This is at least a GUI irregularity, if not related to the crash problem. -TL
============ Start Mail.crash.log fragment ========
Host Name: RedDwarf
Date/Time: 2006-11-20 12:19:39.565 -0800
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [72]
Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000
PID: 342
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000004
Thread 0 Crashed:
0 com.apple.WebCore 0x95e1ef9c khtml::RemoveNodeCommand::RemoveNodeCommand[unified](DOM::DocumentImpl*, DOM::NodeImpl*) + 92
1 com.apple.WebCore 0x95e1eed0 khtml::CompositeEditCommand::removeNode(DOM::NodeImpl*) + 76
2 com.apple.WebCore 0x95e216b8 khtml::ReplaceSelectionCommand::doApply() + 6900
3 com.apple.WebCore 0x95e17424 khtml::EditCommand::apply() + 52
4 com.apple.WebCore 0x95e41788 -[WebCoreBridge replaceSelectionWithFragment:selectReplacement:smartReplace:matchStyle:] + 180
5 com.apple.mail 0x00074dd0 0x1000 + 474576
6 com.apple.mail 0x00148858 0x1000 + 1341528
7 com.apple.mail 0x00073b28 0x1000 + 469800
8 libobjc.A.dylib 0x90a441f4 objc_msgSendv + 180
9 com.apple.Foundation 0x9295cce0 -[NSInvocation invoke] + 1032
10 com.apple.Foundation 0x9295d238 -[NSInvocation invokeWithTarget:] + 64
11 com.apple.Foundation 0x92955034 -[NSObject(NSForwardInvocation) forward::] + 408
12 libobjc.A.dylib 0x90a440b0 objcmsgForward + 176
13 com.apple.WebKit 0x95b61f8c -[WebHTMLView(WebHTMLViewFileInternal) _shouldInsertFragment:replacingDOMRange:givenAction:] + 248
14 com.apple.WebKit 0x95b61e40 -[WebHTMLView(WebHTMLViewFileInternal) _pasteWithPasteboard:allowPlainText:] + 120
15 com.apple.AppKit 0x937acc4c -[NSApplication sendAction:to:from:] + 108
16 com.apple.AppKit 0x938074b8 -[NSMenu performActionForItemAtIndex:] + 392
17 com.apple.AppKit 0x9380723c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
18 com.apple.AppKit 0x9382fd6c _NSPopUpCarbonMenu2 + 2480
19 com.apple.AppKit 0x9382f3ac _NSPopUpCarbonMenu1 + 44
20 com.apple.AppKit 0x93886be8 -[NSCarbonMenuImpl _popUpContextMenu:withEvent:forView:withFont:] + 168
21 com.apple.AppKit 0x93886a68 -[NSMenu _popUpContextMenu:withEvent:forView:withFont:] + 216
22 com.apple.AppKit 0x93767fa0 -[NSWindow sendEvent:] + 6424
23 com.apple.mail 0x0005cab0 0x1000 + 375472
24 com.apple.AppKit 0x937108d4 -[NSApplication sendEvent:] + 4172
25 com.apple.mail 0x0003363c 0x1000 + 206396
26 com.apple.AppKit 0x93707d10 -[NSApplication run] + 508
27 com.apple.AppKit 0x937f887c NSApplicationMain + 452
28 com.apple.mail 0x000871d8 0x1000 + 549336
29 com.apple.mail 0x00087080 0x1000 + 548992
[TL: I removed Thread 1..Thread 11 info]
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000095e1ef9c srr1: 0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x44442222 xer: 0x0000000000000000 lr: 0x0000000095e1ef64 ctr: 0x0000000095f7c770
r0: 0x0000000000000000 r1: 0x00000000bfffdbb0 r2: 0x00000000055bf978 r3: 0x0000000000000000
r4: 0x0000000000000002 r5: 0x0000000000000000 r6: 0x0000000000000001 r7: 0x000000000000000f
r8: 0x0000000007902e29 r9: 0x0000000000000000 r10: 0x0000000007900e25 r11: 0x0000000044442222
r12: 0x0000000095f7c770 r13: 0x0000000000000001 r14: 0x00000000055bda40 r15: 0x00000000055bf978
r16: 0x0000000000000001 r17: 0x00000000bfffdd30 r18: 0x0000000000000000 r19: 0x00000000bfffdcb0
r20: 0x000000000559e1a8 r21: 0x0000000000000000 r22: 0x00000000bfffdd60 r23: 0x00000000bfffdd78
r24: 0x00000000a5ccfbd8 r25: 0x0000000000000000 r26: 0x0000000007894050 r27: 0x00000000055bf978
r28: 0x00000000055bf978 r29: 0x00000000078712b0 r30: 0x0000000007894050 r31: 0x0000000095e1ef4c
============ End Mail.crash.log ===============
dual 2.3ghz G5 Mac OS X (10.4.6) powerbook G4 1 ghz, too -
Frame 9 crashes when opening Frame 7.1 docs
Hi everyone,
I have several older Frame 7 books that I must now open in Frame 9, to reexport to PDF. In all cases but one, Frame 9 opens the books and all files within with no problems whatsoever. In the book I created in 2008 for my client, however...in that case every single file crashes Frame 9 upon attempting to open. Even the ones with text only, no graphics. In some I get the error of "such-and-such filter for certain graphics no longer exists...blah blah blah" and in other cases I just get the FrameLog file which says: Internal error: 9004, 6920492, 9676798, 0.
Does anyone know what this error is, and what a workaround might be? I don't believe I did anything differently in 2008, but for some reason this entire book is toast. Thanks for any help in advance,
GailHave you verified that your 9 is fully patched by checking the Help > About > pnumber against the FM downloads web page on adobe.com?
And... you only mention in your post that you're trying to open all files in a book. Do the individual component files open, or they also trigger a crash? I'm guessing they do, but thought I'd ask.
If so, you may want to try the Heroic open, an undocumented command that worked in earlier versions, but I have no idea if it carried over to 9:
(From an old post by Shelia Carlisle)
Open FM. Create a new, empty FM file and leave it open in FM (without this file being open, the next steps will not work properly).
Then type the following keys in sequence (without quotes, of course):
"ESC" "o"
then hold Shift down and type "h". The Open dialog should pop up and let you select one of the problem files.
If the file can be opened, then immediately save it again, preferably under a new name. I would also suggest saving it again as a MIF file, too, just for added security. -
FM 8.0p277 crashes when pasting DITA xref?
For FM8p277, DITA.
FrameMaker hard-crashes (a.k.a. "bombs out") if I try to copy-and-paste a DITA
xref tag and its contents into another location in the XML topic file.
Has anyone else seen this?
I have a couple of crash logs I can file as a bug, but before I do I thought I'd see if this was a known problem...
Cheers, thanks, & hope this helps,
RileyScott:
This once again seems to be one of the myriad fleeting idiosyncrasies I encounter on a ongoing basis in the FM8 DITA editing environment.
Later, in a different file, I saved the file, held my breath, and tried copying an xref -- that time it worked. But in another file "some thing" makes the same operation impossible.
This despite the fact that I constantly make sure that I'm not adding extraneous "fidgets" in any of my DITA files, along with the now-reflexive use of
ESC v d to ensure valid file structure. Sigh...
Long story shorter, I'm just adding this curio to my growing list of unsolved mysteries for FM8 DITA...
Cheers, thanks, & have a great weekend,
Riley -
Illustrator CC (Mavericks) crashes when pasting images from the web.
I have read many forums of illustrator crashing, and most of them is about the Wacom tablet. I do have a tablet, so I uninstalled the software, but tried pasting an image from the web, and sure enough it crashed again.
Hope you can help me, because this is very frustrating
Thanks in advance,
AlexandraUmm, well, have you considered that this is the most rubbish workflow one can imagine? Seriously. Save the images locally from your browser and them import them using the place command and even that only after checking them in Photoshop. There could be any number of issues here like files being damaged or having crooked color profiles attached that make AI go kaboom... Again, it's simply a very, very bad workflow.
Mylenium -
CS4 Crash when pasting text block from Pages
I copied a text block from iWork Pages into a text block in Photoshop CS4 and it crashed.
Process: Adobe Photoshop CS4 [623]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type: X86 (Native)
Parent Process: launchd [77]
Date/Time: 2008-11-06 11:24:48.845 -0600
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000001c
Crashed Thread: 0
Thread 0 Crashed:
0 com.adobe.Photoshop 0x00d34e58 0x1000 + 13844056
1 com.adobe.Photoshop 0x00d3bb7f 0x1000 + 13871999
2 com.adobe.Photoshop 0x00f29c06 0x1000 + 15895558
3 com.adobe.Photoshop 0x00fc2c5c 0x1000 + 16522332
4 com.adobe.Photoshop 0x00f1eca0 0x1000 + 15850656
5 com.adobe.Photoshop 0x00ea3bf5 0x1000 + 15346677
6 com.adobe.Photoshop 0x00ea4b94 0x1000 + 15350676
7 com.adobe.Photoshop 0x00ea6678 0x1000 + 15357560
8 com.adobe.Photoshop 0x00ea7f17 0x1000 + 15363863
9 com.adobe.Photoshop 0x00eaff58 0x1000 + 15396696
10 com.adobe.Photoshop 0x00eb0c65 0x1000 + 15400037
11 com.adobe.Photoshop 0x00e1d7c8 0x1000 + 14796744
12 com.adobe.Photoshop 0x00e1db82 0x1000 + 14797698
13 com.adobe.Photoshop 0x00d84013 0x1000 + 14168083
14 com.adobe.Photoshop 0x008b6a26 0x1000 + 9132582
15 com.adobe.Photoshop 0x0089afa0 0x1000 + 9019296
16 com.adobe.Photoshop 0x0006bdcd 0x1000 + 437709
17 com.adobe.Photoshop 0x00069ce6 0x1000 + 429286
18 com.adobe.Photoshop 0x00064145 0x1000 + 405829
19 com.adobe.Photoshop 0x005e572f 0x1000 + 6178607
20 com.adobe.Photoshop 0x0090b8f6 0x1000 + 9480438
21 com.adobe.Photoshop 0x005e6d20 0x1000 + 6184224
22 com.adobe.Photoshop 0x0090ffef 0x1000 + 9498607
23 com.adobe.Photoshop 0x0091080d 0x1000 + 9500685
24 com.adobe.Photoshop 0x008961ea 0x1000 + 8999402
25 com.adobe.Photoshop 0x0082766e 0x1000 + 8545902
26 com.adobe.Photoshop 0x00827901 0x1000 + 8546561
27 com.adobe.Photoshop 0x005aaf6d 0x1000 + 5939053
28 com.adobe.Photoshop 0x0056abc2 0x1000 + 5675970
29 com.adobe.Photoshop 0x0057ca8b 0x1000 + 5749387
30 com.adobe.Photoshop 0x0034c642 0x1000 + 3454530
31 com.adobe.Photoshop 0x000d3c3e 0x1000 + 863294
32 com.adobe.Photoshop 0x000d3a9e 0x1000 + 862878
33 com.adobe.Photoshop 0x000d3a9e 0x1000 + 862878
34 com.adobe.Photoshop 0x000d3a9e 0x1000 + 862878
35 com.adobe.Photoshop 0x000d3a9e 0x1000 + 862878
36 com.adobe.Photoshop 0x000d3a9e 0x1000 + 862878
37 com.adobe.Photoshop 0x000d3a9e 0x1000 + 862878
38 com.adobe.Photoshop 0x000d3a9e 0x1000 + 862878
39 com.adobe.Photoshop 0x000d3a9e 0x1000 + 862878
40 com.adobe.Photoshop 0x000d3a9e 0x1000 + 862878
41 com.adobe.Photoshop 0x000d6928 0x1000 + 874792
42 com.adobe.Photoshop 0x00b525c1 0x1000 + 11867585
43 com.adobe.Photoshop 0x00064fdf 0x1000 + 409567
44 com.adobe.Photoshop 0x00675e58 0x1000 + 6770264
45 com.adobe.Photoshop 0x00064cc3 0x1000 + 408771
46 com.adobe.Photoshop 0x0007be75 0x1000 + 503413
47 com.adobe.Photoshop 0x00064145 0x1000 + 405829
48 com.adobe.Photoshop 0x000642b3 0x1000 + 406195
49 com.adobe.Photoshop 0x0006260f 0x1000 + 398863
50 com.adobe.Photoshop 0x00220a8a 0x1000 + 2226826
51 com.adobe.Photoshopi presume this is the Mac site??
PS CS 4 crashes all of the time for no apparent reason and i have no clue where to start to fix this problem.
I would like to know if I'm just lucky or other people have had this problem too and how they fixed it. i already downloaded and installed something relating to the graphics card issue.
also, i'd like to hear from someone that has had this problem and found a fix for it because with the amount of crashing PS CS 4 does, it is less than useless to me as it is now.
Thank you,
RMMS
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