Crashing When Printing and Desktop Icons
Hi,
For some reason every program I try to print from crashes. Also, my desktop icons are all generic rather than program-specific. I'm not really sure what happened. I did install new ram today, and took the laptop to work where it tried to find the printers on the network there. Something might have gotten messed up then, I don't know.
I've tried repairing permissions and get these messages:
ACL found but not expected on "private/var/root/Library/Preferences".
ACL found but not expected on "private/var/root/Library".
ACL found but not expected on "private/var/root.
Group differs on "private/etc/cups", should be 0, group is 26.
I have a HP OficeJet 7210. When drop a document into the printers's print queue window things print fine, but every other program I try to print from crashes.
Any ideas?
Best wishes,
Bruce
Hi,
Thanks for resonding. I launched Word, tried to print, and copied this from the error report window that popped up. Hope it is what you are asking for. If not, please tell me where the crash log might be found. In the mean time I'll try uninstalling and reinstalling the HP printer drivers.
Thanks again,
Bruce
Process: Microsoft Word [145]
Path: /Users/clawsonb/Documents/Program Folders/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 080429 (11.5.0)
Code Type: PPC (Translated)
Parent Process: launchd [105]
Date/Time: 2008-11-07 04:41:45.248 -0600
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb8152b34 spinlockwrapper + 91256
1 translate 0xb8171633 CallPPCFunctionAtAddressInt + 96207
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858
Thread 2:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
Thread 3:
0 translate 0xb8152b6b spinlockwrapper + 91311
1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 4:
0 translate 0xb8152c24 spinlockwrapper + 91496
1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 5:
0 translate 0xb8152863 spinlockwrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb81715c2 ecx: 0x00000000 edx: 0x00000006
edi: 0x00000091 esi: 0x00000000 ebp: 0xb7fff978 esp: 0xb7fff958
ss: 0x0000001f efl: 0x00000246 eip: 0xb8152b34 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x9022b26c
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
NO CRASH REPORT
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Please help!Thank you Lic Davis (Emmanuel Kant) for the help. Here is the information you requested:
03.09.13 22:40:31.267 Google Drive[295]: GsyncAppDeletegate.py : Finder debug level logs : False
03.09.13 22:40:38.000 kernel[0]: Data/Stack execution not permitted: Finder[pid 205] at virtual address 0x1017e9000, protections were read-only
03.09.13 22:40:59.487 com.apple.launchd.peruser.501[182]: (com.apple.Finder[205]) Job appears to have crashed: Bus error: 10
03.09.13 22:41:01.571 ReportCrash[333]: Saved crash report for Finder[205] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4101_christian-langeneggers-computer.crash
03.09.13 22:41:01.719 ReportCrash[333]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-221753_christian-langeneggers-computer.crash
03.09.13 22:41:34.860 com.apple.launchd.peruser.501[182]: (com.apple.Finder[339]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:41:35.201 ReportCrash[333]: Saved crash report for Finder[339] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4135_christian-langeneggers-computer.crash
03.09.13 22:41:35.209 ReportCrash[333]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-221854_christian-langeneggers-computer.crash
03.09.13 22:42:35.860 com.apple.launchd.peruser.501[182]: (com.apple.Finder[353]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:42:36.168 ReportCrash[361]: Saved crash report for Finder[353] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4236_christian-langeneggers-computer.crash
03.09.13 22:42:36.179 ReportCrash[361]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-221956_christian-langeneggers-computer.crash
03.09.13 22:43:37.168 com.apple.launchd.peruser.501[182]: (com.apple.Finder[362]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:43:37.431 ReportCrash[370]: Saved crash report for Finder[362] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4337_christian-langeneggers-computer.crash
03.09.13 22:43:37.435 ReportCrash[370]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-222057_christian-langeneggers-computer.crash
03.09.13 22:44:38.395 com.apple.launchd.peruser.501[182]: (com.apple.Finder[371]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:44:38.648 ReportCrash[378]: Saved crash report for Finder[371] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4438_christian-langeneggers-computer.crash
03.09.13 22:44:38.652 ReportCrash[378]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-222159_christian-langeneggers-computer.crash
03.09.13 22:45:39.694 com.apple.launchd.peruser.501[182]: (com.apple.Finder[379]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:45:39.919 ReportCrash[387]: Saved crash report for Finder[379] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4539_christian-langeneggers-computer.crash
03.09.13 22:45:39.923 ReportCrash[387]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-222259_christian-langeneggers-computer.crash
03.09.13 22:46:40.982 com.apple.launchd.peruser.501[182]: (com.apple.Finder[388]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:46:41.200 ReportCrash[394]: Saved crash report for Finder[388] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4641_christian-langeneggers-computer.crash
03.09.13 22:46:41.203 ReportCrash[394]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-222401_christian-langeneggers-computer.crash
03.09.13 22:47:42.267 com.apple.launchd.peruser.501[182]: (com.apple.Finder[395]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:47:42.502 ReportCrash[401]: Saved crash report for Finder[395] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4742_christian-langeneggers-computer.crash
03.09.13 22:47:42.506 ReportCrash[401]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-222502_christian-langeneggers-computer.crash
03.09.13 22:48:43.568 com.apple.launchd.peruser.501[182]: (com.apple.Finder[402]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:48:43.785 ReportCrash[409]: Saved crash report for Finder[402] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4843_christian-langeneggers-computer.crash
03.09.13 22:48:43.788 ReportCrash[409]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-222603_christian-langeneggers-computer.crash
03.09.13 22:49:44.854 com.apple.launchd.peruser.501[182]: (com.apple.Finder[410]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:49:45.072 ReportCrash[416]: Saved crash report for Finder[410] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 4945_christian-langeneggers-computer.crash
03.09.13 22:49:45.076 ReportCrash[416]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-222704_christian-langeneggers-computer.crash
03.09.13 22:50:46.145 com.apple.launchd.peruser.501[182]: (com.apple.Finder[417]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:50:46.366 ReportCrash[424]: Saved crash report for Finder[417] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 5046_christian-langeneggers-computer.crash
03.09.13 22:50:46.369 ReportCrash[424]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-222806_christian-langeneggers-computer.crash
03.09.13 22:51:47.438 com.apple.launchd.peruser.501[182]: (com.apple.Finder[425]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:51:47.663 ReportCrash[431]: Saved crash report for Finder[425] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 5147_christian-langeneggers-computer.crash
03.09.13 22:51:47.669 ReportCrash[431]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-222910_christian-langeneggers-computer.crash
03.09.13 22:52:48.737 com.apple.launchd.peruser.501[182]: (com.apple.Finder[432]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:52:48.977 ReportCrash[439]: Saved crash report for Finder[432] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 5248_christian-langeneggers-computer.crash
03.09.13 22:52:48.980 ReportCrash[439]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-223010_christian-langeneggers-computer.crash
03.09.13 22:53:50.024 com.apple.launchd.peruser.501[182]: (com.apple.Finder[440]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:53:50.294 ReportCrash[446]: Saved crash report for Finder[440] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 5350_christian-langeneggers-computer.crash
03.09.13 22:53:50.297 ReportCrash[446]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-223112_christian-langeneggers-computer.crash
03.09.13 22:54:51.329 com.apple.launchd.peruser.501[182]: (com.apple.Finder[447]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:54:51.561 ReportCrash[454]: Saved crash report for Finder[447] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 5451_christian-langeneggers-computer.crash
03.09.13 22:54:51.574 ReportCrash[454]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-223224_christian-langeneggers-computer.crash
03.09.13 22:55:52.619 com.apple.launchd.peruser.501[182]: (com.apple.Finder[455]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:55:52.841 ReportCrash[461]: Saved crash report for Finder[455] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 5552_christian-langeneggers-computer.crash
03.09.13 22:55:52.846 ReportCrash[461]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-223347_christian-langeneggers-computer.crash
03.09.13 22:56:53.940 com.apple.launchd.peruser.501[182]: (com.apple.Finder[462]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:56:54.161 ReportCrash[469]: Saved crash report for Finder[462] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 5654_christian-langeneggers-computer.crash
03.09.13 22:56:54.165 ReportCrash[469]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-223448_christian-langeneggers-computer.crash
03.09.13 22:57:55.237 com.apple.launchd.peruser.501[182]: (com.apple.Finder[470]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:57:55.450 ReportCrash[476]: Saved crash report for Finder[470] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 5755_christian-langeneggers-computer.crash
03.09.13 22:57:55.454 ReportCrash[476]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-223552_christian-langeneggers-computer.crash
03.09.13 22:58:56.506 com.apple.launchd.peruser.501[182]: (com.apple.Finder[477]) Job appears to have crashed: Segmentation fault: 11
03.09.13 22:58:56.731 ReportCrash[484]: Saved crash report for Finder[477] version 10.8.3 (10.8.3) to /Users/christianlangenegger/Library/Logs/DiagnosticReports/Finder_2013-09-03-22 5856_christian-langeneggers-computer.crash
03.09.13 22:58:56.735 ReportCrash[484]: Removing excessive log: file://localhost/Users/christianlangenegger/Library/Logs/DiagnosticReports/Find er_2013-09-03-223653_christian-langeneggers-computer.crash
FIRST CRASH REPORT:
Process: Finder [406]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.8.3 (10.8.3)
Build Info: Finder_FE-808003001000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [189]
User ID: 501
Date/Time: 2013-09-03 20:12:41.325 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Sleep/Wake UUID: D46AA1C3-1916-4FB6-866D-EA8269293442
Interval Since Last Report: 32117 sec
Crashes Since Last Report: 501
Per-App Interval Since Last Report: 31460 sec
Per-App Crashes Since Last Report: 501
Anonymous UUID: DELETED PER REQUEST
Crashed Thread: 7
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001017e91b4
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1017e91b4:
-->
__TEXT 000000010a81b000-000000010acd6000 [ 4844K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x000000011039c686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000011039bc42 mach_msg + 70
2 com.apple.CoreFoundation 0x000000010d225233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x000000010d22a916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x000000010d22a0e2 CFRunLoopRunSpecific + 290
5 com.apple.HIToolbox 0x000000010be05eb4 RunCurrentEventLoopInMode + 209
6 com.apple.HIToolbox 0x000000010be05c52 ReceiveNextEventCommon + 356
7 com.apple.HIToolbox 0x000000010be05ae3 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x000000010dd98533 _DPSNextEvent + 685
9 com.apple.AppKit 0x000000010dd97df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
10 com.apple.AppKit 0x000000010dd8f1a3 -[NSApplication run] + 517
11 com.apple.AppKit 0x000000010dd33bd6 NSApplicationMain + 869
12 com.apple.finder 0x000000010a820b56 0x10a81b000 + 23382
13 libdyld.dylib 0x00000001101be7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000011039ed16 kevent + 10
1 libdispatch.dylib 0x0000000110185dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00000001101859ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000011039e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000110226f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000110226d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001102111d1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x000000011039e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000110226f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000110226d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001102111d1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000011039e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000110226f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000110226d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001102111d1 start_wqthread + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x000000011039e322 __select + 10
1 com.apple.CoreFoundation 0x000000010d269f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00000001102247a2 _pthread_start + 327
3 libsystem_c.dylib 0x00000001102111e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x000000011039e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000110226f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000110226d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00000001102111d1 start_wqthread + 13
Thread 7 Crashed:
0 ??? 0x00000001017e91b4 0 + 4320039348
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000000000005e rcx: 0x000000010c71a000 rdx: 0x000000000000005e
rdi: 0x000000010c71a000 rsi: 0x000000010baf0000 rbp: 0x000000010c71bff4 rsp: 0x000000010c71bf7c
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x000000010baf0000 r15: 0x0000000000000000
rip: 0x00000001017e91b4 rfl: 0x0000000000010206 cr2: 0x00000001017e91b4
Logical CPU: 1
Binary Images:
0x10a81b000 - 0x10acd5ff7 com.apple.finder (10.8.3 - 10.8.3) <5AF2416D-6AF0-386F-86D5-A276C74780E6> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x10ade2000 - 0x10af02fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x10af76000 - 0x10afc7ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10aff6000 - 0x10b2c7ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
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I have the latest OS 10.8.3 and just recently Mail and Preview constantly crashes when printing.
It seems that it is missing a plug in or something. Error messge is Mail quit unexpectedly when using the est-e-Filing-pdes plugin.
Same message in Preview.
Actually I have experience more crashing (with Numbers) since last update.
Can anyone help?
RaoulLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
I've lost the finder and desktop icons
Purchased new iMac 10 days ago but did not immediately transfer data from old computer. When I did, I transferred from a Backup on Time Machine using Migration Assistant . I did not merge the two users I had the New Jon (new computer) and the Old Jon (old computer transferred to the new one). I transferred applications and documents but did not transfer the computer and network settings. My reason for two users was that I knew there were programs on the old iMac (10.9.5, early 2008) that did not work on 10 and I was hoping to cherry pick.
However, the new iMac (10.10.2) wasn't seeing any of the desktop files in either user from the old Mac. I decided to delete Old Jon keeping New Jon and starting over again. When I did that, none of the Old Jon applications were deleted and are usable for both users AND the Finder is missing. Clicking on Finder it says that the Finder can't be opened. The finder had been working on both users on the new computer up to the point at which I deleted Old Jon.
Interesting to note that at one time (I don't remember if I was upgrading from 9 to 10 or it was a 10 upgrade) but the Finder on the old Mac also disappeared. I was on forums and seemed to be a problem that many people had. For me, the only thing that seemed to work was opening Activity Monitor and force quitting Window Server and after that the finder and desktop icon showed up. So I'm thinking it must be a program or file I have on the old computer. So, I thought I'd try downloading 10.10 figuring if I reinstalled I would get where back to an "out of the box" computer.
Even though it said I was downloading 10.10 the new install said it was still 10.10.2. All of the applications from the old Mac were still there and there was still no finder. I created a couple of new identities in the New Jon computer. Both of them have access to the finder but the Main identity does not. I have noticed that if you log under under one of the new identities and then go to the Main identity the Finder is there - but not if you log into the Main Identity first.
Can anyone give me hint as what I might do to where I might look or steer me to another forum? Hope this isn't too confusing. Thank you so muchRe-install the OS.
Do a backup. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Then re-install the OS.
OS X Recovery
OS X Recovery (2)
Clean install.
Do a backup. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Reformat the drive using Disk Utility/Erase Mac OS Extended (Journaled), then click the Option button and select GUID. Then re-install the OS.
OS X Recovery
OS X Recovery (2)
When you reboot, use Setup Assistant to restore your data. -
AutoCAD 2009 crashes when printing with HP Laserjet CP1525nw via wireless connection
Printing to CP1525nw via wireless connection crashes AutoCAD 2009 on a WIndows 7 Home OS + Sony VAIO VPCL21M1E
Works fine printing from any other application.I'm facing the same problem but, i'm AutoCAD 2012 and it crashes when printing with HP Laserjet CP1525n via USB or network cable
-
I've been using Macs since 1984. Have been using Xerox Phaser printers for ten years. But with the last update to OS 10.6.8 last summer, I've had problems with crashing when printing. My MacPro crashes when printing via ethernet prot with Xerox Phaser 6360DN or when the printer warms up. Worked fine with OS 10.6.7. Internet postings suggest this is a common problem for all Mac users with Xerox Phaser printers. Apple put out an update to 10.6.8 to address the problem. I downloaded it but it did not solve the problem. Have tried all the Xerox drivers along with Apple drivers. Can't solve the problem. Xerox says it's an Apple problem. Does anyone KNOW how to solve the problem?
sorry, just saw that i was accidently in the snow leopard section....i reposted under the correct section. here's the link.
http://discussions.apple.com/message.jspa?messageID=12340796#12340796
sorry for the inconvenience, i was looking at other posts using search and didn't realize that i was reading the 10.6 board.
thanks again!!
Message was edited by: Elisabeth Hogrefe -
Adobe Acrobat 9 Pro Extended, Version 9.5.0, crashes when printing
Hello,
Adobe Acrobat 9 Pro Extended, Version 9.5.0, crashes when printing:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: Acrobat.exe
Anwendungsversion: 9.5.0.270
Anwendungszeitstempel: 4f03f71d
Fehlermodulname: Acrobat.dll
Fehlermodulversion: 9.5.0.270
Fehlermodulzeitstempel: 4f03f251
Ausnahmecode: c0000005
Ausnahmeoffset: 006ccadd
Betriebsystemversion: 6.1.7601.2.1.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789
Thank you very much for your help.I do have the same problem but I'm OSX 10.6.8
I have a Phaser 7500, and it works fine with ID, PS, AI, and Acrobat Reader 9.5
But crashes with Acrobat Pro 9.5 and Lightroom 3.6
Latest drivers for the Phaser in installed, tried the Repais Acrobat Installation but
it' says it isn't necesary
Process: AdobeAcrobat [6142]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.5.0 (9.5.0)
Code Type: X86 (Native)
Parent Process: launchd [178]
Date/Time: 2012-01-23 17:35:51.285 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 573578 sec
Per-App Interval Since Last Report: 318700 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 2FBD03A6-9A6E-407D-B683-2DA98F1D700F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000030000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread -
Internet Explorer 8 crashes when printing webpage to PDF
Is anyone else experience their browser crashing when printing webpage to PDF? This only happens in IE8. This feature works fine in firefox.
Thanks!Thanks - but Firefox is not supported by my employer and we are restricted to use of Internet Explorer. I appreciate you taking the time to try and help though Anyone else have any thoughts? This is so frustrating not to be able to open pdfs online.
-
Indesign CC 2014 crashes when printing to Fiery server
This is to remind Adobe that issues printing to Fiery print servers from Indesign CC 2014 (10.0 or 10.1) on Mac have not been resolved.
A patch has been provided here: InDesign & Illustrator | Crash while printing to Fiery RIP | MacOS --- however, the problem persists after patching. I should note that the fix at that link only pertains to Indesign 10.0. If you download Indesign 2014 from Creative Cloud you would, at this time, receive 10.1. That script will break 10.1 completely. There is no fix for 10.1.
The original thread for this discussion is here: Indesign CC 2014 crashes when printing It's marked 'Answered' and methinks the ongoing conversation there has been over-looked.
I am bumping this topic to keep the conversation fresh. If anyone else has found solutions to printing to Fiery from Indesign 10.x either by updating Fiery directly or with additional scripts or workarounds, please share them here.
I could publish one of my 10.1 crash logs if I could be advised which pieces are most important, or how to post the unabridged without spamming the forum.
That's the constructive bit. Here's my rant...
After speaking to Adobe on the phone, they tell me this isn't resolved yet because it affects only a small subset of people. I called some peers at other agencies across my region and learned they all use Indesign with Fiery servers. We are not an isolated few! (those fortunate individuals I spoke to are still using CS6 -- and I received some jovial ribbing for having my on-going CC subscription.) I have a lot of printing to do on the Fiery now that these projects are finishing, but i'm held up while down-saving these projects to be used in CC (9.x). Its frustrating, its time-consuming, and its simply unacceptable to CC subscribers as we move in to 2015. I urge Adobe to work with EFI to solve this problem once and for all.This is a user to user forum with "some" Adobe staff participation, report bugs at this link
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for feature requests or bugs -
Bad crash when printing to pdf in Morningstar software - is it a 64 bit problem?
Had bad crash when printing to pdf in Morningstar Principia Pro software - is it a 64 bit compatability problem? All other software I have can print
to Acrobat pdf, but in Morningstar the Window 7 PC freezes and not even Task manager can
unfreeze the computer. Acrobat worked fine in my old XP 32 bit PC when printing from Morningstar. Recently a webinar using
an Adobe webinar software I was told I must only use a 32 bit browser, so I suspect Acrobat is incompaitble with my new 64 bit PC. Work around solution is to print to Microsoft XPS and then convert to Acrobat but I want to use Acrobat only! Is there a patch for people using 64 bit PCs?
Can someone at Adobe respond to me, please? I have used Acrobat for over 10 years and am very loyal.Michael: I have tested other programs ability to print to Acrobat and also tested ability for other programs to
export to Excel or Word. The only crash is when printing an Acrobat pdf from Morningstar Principia Pro I get a bad crash. The work around is to print to XPS and then convert the XPS file to Acrobat pdf. To get out of the crash which can't be fixed by Windows Task Manager shut down, is to open the printer file and tell the printer to delete the pending print job.
I'm using latest Version 9.3.4 Standard Acrobat; Win 7 Pro 64 bit, 10 g of RAM, HPE 390t standalone PC, no networking. -
1. crashes when printing...intermittently
2. how can alter the size of the page I'm printing. (ie. print at 80% of original size, etc. or fit to page, etc.)That depends on which Platform your using.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
Long files hierarchy causes autocad to crash when printing to a pdf
Long files hierarchy causes autocad to crash when printing to a pdf.
Tylerdowner,
Uninstalled and reinstalled Flash. No change. The only thing that seems to consistently resolve the problem is disabling the Flash plugin.
I tried creating a new profile, but when I transfer the data suggested in this:
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
I get an error window when opening firefox with the new profile ...something about security settings not working correctly...but I can print every time even though the Flash plugin appears to be installed and enabled. So I assume there is some kind of problem with my current profile. Any suggestions on how to find and correct it or a way to get most of my data into a new profile...that works...would be appreciated. -
== Issue
==
Firefox is crashing or closing unexpectedly
== Description
==
Firefox 3.6.3 crashes when opening and the Crash Report [[@ strlen nspr4.dll@0x15f9f ]. It was working perfectly fine and the last three days, I am having difficulty in opening firefox. It crashes with the above crash report every time I open. I came across the bad image error and did a clean reinstall multiple times and that did not help. I have firebug and firecookies as an addon.
== Crash ID(s)
==
bp-5972b384-791f-4667-b3cb-051812100504
== Firefox version
==
3.6
== Operating system
==
windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5
== Plugins installed
==
firebug and firecookieUsually doesn't immediately crash, although that happens also. Usually hangs, then crashes.
Addons are WHY I use Firefox when it works. I am NOT on the bleeding edge any longer. I could go back to boring, boring, Chrome. -
I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, which is connecte to the network, but can't find the printer on the add printer and scan icon on preferences. I downloaded a installation printer utility from the Manufacturer (lexmark), but it didn't work. Any sugestions?
Thanks,
IvetteYou would need to get the IP address of your printer then manually add a network print queue.
To get the IP address, on the control panel of your printer, press on Setup > Network Setup > TCP/IP > View/Set IP address.
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