Crashing when syncing with iPhone
Hi,
Recently Aperture keeps crashing when I connect and sync with my iPhone 4. As soon as Aperture has started up the beachball appears. Sometimes it hangs on 'updating FB' and some times it hangs on 'face detection'.
Every time I have to force quit and to rebuild my library in order to use Aperture in a normal way (and not being connected to iPhone).
Anyone any idea what I can do/ need to do???
Thanks,
Peter
Thanks Jim for the answer.
I can keep it running but then the next morning I still have the beachball.............:-(
After rebuilding the library all goes well and there seem to be no problems. Problems start after closing down in a normal way and starting up the next time......
And it has been running for a long time without problems. Didn't touch any settings/preferences.
Maybe the OS update??
Peter
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Problem signature
Problem Event Name: AppHangB1
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Hang Signature: bc3c
Hang Type: 2048
OS Version: 6.0.6001.2.1.0.768.3
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Addressbook crashes when syncing with webdav
Hello!
After Update to Yosemite my Adressbook crashes when syncing with webdav (CardDAV Account).
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Here is the Log:LOG:
Process: Contacts [5263]
Path: /Applications/Contacts.app/Contents/MacOS/Contacts
Identifier: com.apple.AddressBook
Version: 9.0 (1499)
Build Info: AddressBook_executables-1499000000000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Contacts [5263]
User ID: 501
Date/Time: 2014-11-19 14:08:34.730 +0100
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: FEDD2BD8-00F4-2C99-5440-CF8316DD5BF2
Sleep/Wake UUID: B3642F04-3A9E-47FE-9E9F-819DBB7754BB
Time Awake Since Boot: 18000 seconds
Time Since Wake: 2900 seconds
Crashed Thread: 6 Dispatch queue: NSOperationQueue 0x608000435420 :: NSOperation 0x61000024be80 (QOS: USER_INITIATED)
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00006ff8afa8bec0
VM Regions Near 0x6ff8afa8bec0:
MALLOC_NANO 0000618000200000-0000618000e00000 [ 12.0M] rw-/rwx SM=PRV
-->
MALLOC_TINY 00007fd8d0400000-00007fd8d0800000 [ 4096K] rw-/rwx SM=PRV
Application Specific Information:
objc_msgSend() selector name: initWithCDVScheme:user:password:host:port:path:parameterString:query:fragment:
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff82d7652e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff82d7569f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ef63b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ef62fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ef62838 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox 0x00007fff8778b43f RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox 0x00007fff8778b1ba ReceiveNextEventCommon + 431
7 com.apple.HIToolbox 0x00007fff8778affb _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff90fd96d1 _DPSNextEvent + 964
9 com.apple.AppKit 0x00007fff90fd8e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.AppKit 0x00007fff90fcce23 -[NSApplication run] + 594
11 com.apple.AppKit 0x00007fff90fb82d4 NSApplicationMain + 1832
12 libdyld.dylib 0x00007fff8a01e5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff82d7c22e kevent64 + 10
1 libdispatch.dylib 0x00007fff84b47a6a _dispatch_mgr_thread + 52
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff82d7652e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff82d7569f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ef63b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ef62fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ef62838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff85f6ad20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8e712b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff91b1b2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff91b1b279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff91b194b1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff82d7652e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff82d7569f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ef63b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ef62fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ef62838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff9113c7a7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff91b1b2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff91b1b279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff91b194b1 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff82d7b3f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff91b1b2fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff91b1b279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff91b194b1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff82d7b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91b194a1 start_wqthread + 13
Thread 6 Crashed:: Dispatch queue: NSOperationQueue 0x608000435420 :: NSOperation 0x61000024be80 (QOS: USER_INITIATED)
0 libobjc.A.dylib 0x00007fff8bf6e0dd objc_msgSend + 29
1 com.apple.coredav 0x00007fff82915778 -[CoreDAVTask connection:willSendRequest:redirectResponse:] + 320
2 com.apple.CFNetwork 0x00007fff86013305 ___ZL31_NSURLConnectionWillSendRequestP16_CFURLConnectionPK13_CFURLRequestP14_C FURLResponsePKv_block_invoke + 146
3 com.apple.CFNetwork 0x00007fff8602a20d __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke + 69
4 com.apple.CFNetwork 0x00007fff8602a1b1 -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 232
5 com.apple.CFNetwork 0x00007fff8602a317 -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 48
6 com.apple.CFNetwork 0x00007fff8601050e _NSURLConnectionWillSendRequest(_CFURLConnection*, _CFURLRequest const*, _CFURLResponse*, void const*) + 126
7 com.apple.CFNetwork 0x00007fff85fc45f5 ___ZN27URLConnectionClient_Classic25_delegate_willSendRequestEPK12NSURLRequestP 14_CFURLResponseU13block_pointerFvS2_E_block_invoke + 151
8 com.apple.CFNetwork 0x00007fff85fc4283 ___ZN27URLConnectionClient_Classic18_withDelegateAsyncEPKcU13block_pointerFvP16 _CFURLConnectionPK33CFURLConnectionClientCurrent_VMaxE_block_invoke_2 + 94
9 com.apple.CFNetwork 0x00007fff85ee63fc RunloopBlockContext::_invoke_block(void const*, void*) + 72
10 com.apple.CoreFoundation 0x00007fff8ef3d1e4 CFArrayApplyFunction + 68
11 com.apple.CFNetwork 0x00007fff85ee62bd RunloopBlockContext::perform() + 133
12 com.apple.CFNetwork 0x00007fff85ee615e MultiplexerSource::perform() + 282
13 com.apple.CFNetwork 0x00007fff85ee5f80 MultiplexerSource::_perform(void*) + 72
14 com.apple.CoreFoundation 0x00007fff8ef71661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
15 com.apple.CoreFoundation 0x00007fff8ef637ed __CFRunLoopDoSources0 + 269
16 com.apple.CoreFoundation 0x00007fff8ef62e1f __CFRunLoopRun + 927
17 com.apple.CoreFoundation 0x00007fff8ef62838 CFRunLoopRunSpecific + 296
18 com.apple.AddressBook.CardDAVPlugin 0x000000010fa9756b -[CDXController _runRunLoopUntilFinished] + 179
19 com.apple.AddressBook.CardDAVPlugin 0x000000010fa9a965 -[CDXController _syncContainerInfos:containerActions:multiGetBatchSize:maxSimultRequestsPerFold er:usePostIfAvailable:useSyncReportIfAvailable:maxBulkImportResources:maxBulkCRU DResources:useBulkChangePrecondition:withTimeout:errors:] + 1301
20 com.apple.AddressBook.CardDAVPlugin 0x000000010fa9abbf -[CDXController syncContainerInfos:inLocalDatabase:multiGetBatchSize:maxSimultRequestsPerFolder :maxSimultImageGets:actionsOnlyIfSuccessfulAction:useActionsAndCTag:usePostIfAva ilable:useSyncReportIfAvailable:maxBulkImportResources:maxBulkCRUDResources:useB ulkChangePrecondition:withTimeout:errors:] + 489
21 com.apple.AddressBook.CardDAVPlugin 0x000000010fa8be5b -[PHXCardDAVSource doSyncWithServer:] + 11122
22 com.apple.AddressBook.CardDAVPlugin 0x000000010fa8d573 -[PHXCardDAVSource startSync] + 654
23 com.apple.CoreFoundation 0x00007fff8ef2c33c __invoking___ + 140
24 com.apple.CoreFoundation 0x00007fff8ef2c192 -[NSInvocation invoke] + 290
25 com.apple.Foundation 0x00007fff8e75a559 -[NSInvocationOperation main] + 34
26 com.apple.Foundation 0x00007fff8e6b259c -[__NSOperationInternal _start:] + 653
27 com.apple.Foundation 0x00007fff8e6b21a3 __NSOQSchedule_f + 184
28 libdispatch.dylib 0x00007fff84b44c13 _dispatch_client_callout + 8
29 libdispatch.dylib 0x00007fff84b48365 _dispatch_queue_drain + 1100
30 libdispatch.dylib 0x00007fff84b49ecc _dispatch_queue_invoke + 202
31 libdispatch.dylib 0x00007fff84b476b7 _dispatch_root_queue_drain + 463
32 libdispatch.dylib 0x00007fff84b55fe4 _dispatch_worker_thread3 + 91
33 libsystem_pthread.dylib 0x00007fff91b1b6cb _pthread_wqthread + 729
34 libsystem_pthread.dylib 0x00007fff91b194a1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff82d7b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91b194a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff82d7b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91b194a1 start_wqthread + 13
Thread 9:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff82d7b486 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff86a23e70 usleep + 54
2 com.apple.AppKit 0x00007fff911ea063 -[NSUIHeartBeat _heartBeatThread:] + 2376
3 com.apple.Foundation 0x00007fff8e712b7a __NSThread__main__ + 1345
4 libsystem_pthread.dylib 0x00007fff91b1b2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff91b1b279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff91b194b1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff82d7b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91b194a1 start_wqthread + 13
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x000000000001bb37 rbx: 0x000060000010c180 rcx: 0x00006080004344a0 rdx: 0x0000737074746855
rdi: 0x000060800008e740 rsi: 0x00007fff8294335f rbp: 0x00000001108f3930 rsp: 0x00000001108f38a8
r8: 0x0000000000000000 r9: 0x00006000006548e0 r10: 0x00007fff8294335f r11: 0x00006ff8afa8bea8
r12: 0x000060000067f500 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00007fff8bf6e0c0
rip: 0x00007fff8bf6e0dd rfl: 0x0000000000010202 cr2: 0x00006ff8afa8bec0
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10c1c7000 - 0x10c25cff7 com.apple.AddressBook (9.0 - 1499) <9F34781F-8B93-3A93-8C13-5CB2DDC1DE8C> /Applications/Contacts.app/Contents/MacOS/Contacts
0x10df5e000 - 0x10df5ffff com.apple.AddressBook.LocalSourceBundle (9.0 - 1499) <36F3EC7D-1569-36D7-8A7D-33656C5BFD02> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x10fa07000 - 0x10fa0bff7 com.apple.DirectoryServicesSource (9.0 - 1499) <C37D57B0-7769-39A2-B511-94F17143D3A7> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x10fa11000 - 0x10fa13fff com.apple.addressbook.POIPlugin (9.0 - 1499) <30012F8D-659F-382E-8BF3-CA57CF73A272> /System/Library/Address Book Plug-Ins/POIPlugin.sourcebundle/Contents/MacOS/POIPlugin
0x10fa19000 - 0x10fa51fff com.apple.ExchangeSource (9.0 - 1499) <0C2C75C8-8988-3EB3-9863-CC57F388CC13> /System/Library/Address Book Plug-Ins/Exchange.sourcebundle/Contents/MacOS/Exchange
0x10fa76000 - 0x10fac3ff3 com.apple.AddressBook.CardDAVPlugin (10.9 - 434) <6D55FFA7-05B4-34CE-ACB9-85109CC2E94F> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x10faf9000 - 0x10fb21ffb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x110639000 - 0x110639fef +cl_kernels (???) <6C261371-8214-4551-954A-AA3DC7443666> cl_kernels
0x110647000 - 0x110647ff5 +cl_kernels (???) <F81ED583-F02A-4D7A-ACA8-985FA7D3B25E> cl_kernels
0x110649000 - 0x11072ffef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x110839000 - 0x11083cfff libCGXCoreImage.A.dylib (772) <6F42EEBA-6FF4-331F-8F8D-37D6B853614D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x110860000 - 0x110860fe7 +cl_kernels (???) <93B64A96-7AFE-4AB5-BDF4-594B81F14665> cl_kernels
0x11086c000 - 0x11086cfe5 +cl_kernels (???) <605639A6-702A-443C-A607-174EAEE64AA7> cl_kernels
0x112752000 - 0x112752ffe +cl_kernels (???) <D41982AD-DC10-415D-9BE0-DED2773F891C> cl_kernels
0x113348000 - 0x113348ffe +cl_kernels (???) <D41982AD-DC10-415D-9BE0-DED2773F891C> cl_kernels
0x11334c000 - 0x11334cfef +cl_kernels (???) <6C261371-8214-4551-954A-AA3DC7443666> cl_kernels
0x113c16000 - 0x113c16fff +com.skype.skypeabdialer (1.9) <5D86F6A8-D83C-363D-AF45-12B3CDC16AEB> /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle/Contents/MacOS/SkypeABDialer
0x113c19000 - 0x113c19fff +com.skype.skypeabsms (1.9) <94471414-96FA-32BE-96F1-F0D2AAFFD146> /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle/Contents/MacOS/SkypeABSMS
0x117b4b000 - 0x117c2bff7 unorm8_rgba.dylib (2.4.5) <A8805102-8A21-3A5E-AE22-63C0DEC8CB6F> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib
0x7fff64852000 - 0x7fff64888837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff827cb000 - 0x7fff827d1fff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff827d2000 - 0x7fff82802ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff82803000 - 0x7fff8280cfff libGFXShared.dylib (11.0.7) <EC449E3A-D9D2-3494-8B6C-DEB7B11EEDAB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8280d000 - 0x7fff828f0fff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff828f1000 - 0x7fff828f6fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff828f7000 - 0x7fff82953fff com.apple.coredav (1.0.1 - 261) <6FDDD736-DF1C-3D2B-82D7-D6D15C67F269> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x7fff82954000 - 0x7fff82955fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff82960000 - 0x7fff82c93ff7 libmecabra.dylib (666.1) <CAFBC813-4894-3352-9B22-FFF116773A06> /usr/lib/libmecabra.dylib
0x7fff82c94000 - 0x7fff82ccbffb com.apple.LDAPFramework (2.4.28 - 194.5) <4CFE8010-CE3F-35EC-90BA-529B74321029> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff82cfb000 - 0x7fff82d07ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff82d65000 - 0x7fff82d82fff libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
0x7fff82dab000 - 0x7fff82dcbfff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff82e1c000 - 0x7fff82e1efff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff82e1f000 - 0x7fff82e32ff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff82e33000 - 0x7fff82e74fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff82e75000 - 0x7fff82fbbfef libsqlite3.dylib (168) <8B78BED1-7B9B-3943-80DC-0871015AEAC4> /usr/lib/libsqlite3.dylib
0x7fff82fbe000 - 0x7fff82fbeff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff82fcc000 - 0x7fff82fceff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
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0x7fff8ce1d000 - 0x7fff8ce20fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8ce21000 - 0x7fff8ce21fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8ce22000 - 0x7fff8ce8cff7 com.apple.imfoundation (10.0 - 1000) <1810C42E-B06B-385B-9D17-FDB9C9D91E90> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
0x7fff8ce8d000 - 0x7fff8ce94fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8d12c000 - 0x7fff8d14ffff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8d155000 - 0x7fff8d1d9ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff8d1da000 - 0x7fff8d1dbff7 libodfde.dylib (22) <52D0ABCD-F464-362C-86EA-ACA10993F556> /usr/lib/libodfde.dylib
0x7fff8d1dc000 - 0x7fff8d22afff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff8d22b000 - 0x7fff8d237ff7 com.apple.commonutilities (8.0 - 900) <E5E018A7-FB3C-37A2-9769-49AFAC89FDE8> /System/Library/PrivateFrameworks/CommonUtilities.framework/Versions/A/CommonUt ilities
0x7fff8d238000 - 0x7fff8d2b9ff3 com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8d2ba000 - 0x7fff8d319ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8d3ec000 - 0x7fff8d3ecfff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8d3ed000 - 0x7fff8dc26ff3 com.apple.CoreGraphics (1.600.0 - 772) <936D081F-37B3-3DA3-B725-118D0B07DDD2> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8dc27000 - 0x7fff8dc2eff7 com.apple.phonenumbers (1.1.1 - 105) <AE39B6FE-05AB-3181-BB2A-4D50A8B392F2> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff8dc2f000 - 0x7fff8dca3fff com.apple.ApplicationServices.ATS (360 - 375) <62828B40-231D-3F81-8067-1903143DCB6B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8dca4000 - 0x7fff8dca6ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7f -
Iphone5 crash when syncing with itunes
My iTunes (11) crashes every time when syncing with my iPhone 5 though it's never happened before.
I had done all of that to no avail. I did call Apple Tech Support and after he suggested I try a USB port in the rear of the Win 7 computer, things starting working again. I had tried switching the USB port at the front of the machine but that had not helped. Everything is good to go again. thanks for your reply
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Itunes 10.6.1.7 keeps crashing when syncing with the new Ipad
Glad to find this forum!
It's been a disappointing and frustrating week for me as I have tried to sync my new ipad with itunes 10.6.1.7. Itunes keeps crashing without reasons when syncing either apps, music or videos. Btw, I am using Windows XP SP3.
So far, I have not been able to play any videos because Itunes always crashes.
I have tried to re-install Itunes for more than 5 times [with fresh install] but the problem still occurs. I have also tried to downgrade to Itunes 10.5.3 as suggested in the other threads but Itunes still crashes. This only happens when syncing with the new Ipad.
I have an Ipod Nano which works great on both version of Itunes.
I am really disappointed because I can't watch movies and/or listen to music on my new ipad because it keeps crashing.
My wish is just simple. I just want to be able to watch movies and listen to my music on my new ipad. Sadly, this is not possible yet.
Can anyone help?I get the exactly the same problem with win 7, i rang apple support who suggested i try another machine/or create another account on my machine???? why should i, stupid ipad 3rd gen is now sitting here un syncable, apple support ....tut tut very poor support, its a shame im out of the 7 day period otherwise this ipad would be going straight back, older versions of itunes worked fine, some one must know a fix for this??
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No events listed when syncing with iPhone
When syncing with iTunes, events are no longer listed when choosing option s photos on the iPhone?? Why
I confirmed that I have the radio button checked that says "Sync all Contacts", but not the one that specifically shows Yahoo! Address Book. So the question remains, why does iTunes consistently prompt me to sync Yahoo! Address Book? How can I stop that from happening?
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Upgraded my iTunes to the latest version and upgraded my iPhone 3gs to IOS5. Unable to sync my iPhone with iTunes after upgrade and is getting stuck on Step1. I am running my iTunes on Windows Vista PC and have tried the solution of netsh winsock reset and still no luck.
Also, I am not able to see any of my music on the phone post upgrade, but it shows on iTunes. Again not sure on how to make it appear on my phone. Any help would be much appreciated!!
Cheers,
Kishoremy advice to you is to SWITCH TO SOMETHING BESIDES "VISTA"!!!!!!!!!!!!!
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ITunes 11.3.1(2) (on Mavericks 10.9.4) crashing on sync with iPhone 5S (iOS 7.1.2)
Hi Apple Community
I recently excitedly upgraded my early 2011 MacBook Pro from OS X Lion to OS X Mavericks but have been experiencing troubles with iTunes since.
When I connect my iPhone 5S (iOS 7.1.2) it opens up in iTunes as normal, but when I hit 'Sync' in the music or podcasts tab, iTunes instantly crashes. Somehow, between the crashing, although iTunes has refused to do a positive or 'additive' sync (if we think of it as adding new content), it has managed to 'negatively' sync in that it has removed all the audio content that was on my iPhone.
So now I am completely music-less and podcast-less, and my commute *****!
I don't have the technical knowledge to make sense of the crash reports, but what I do know is this:
- The Crash Thread number is variable i.e. is different each time
- The Exception Type is always EXC_BAD_INSTRUCTION (SIGILL)
- The Exception Codes are always: 0x0000000000000001, 0x0000000000000000
- The Crash Threads itself is actually identical each time, as is the accompanying error code (although I don't actually know what they mean...):
Example A)
Thread 23 Crashed:
0 com.apple.AirTrafficHost 0x0000000119334000 0x1192c7000 + 446464
1 com.apple.AirTrafficHost 0x00000001193362c9 0x1192c7000 + 455369
2 com.apple.AirTrafficHost 0x00000001193216ca uhO2GULXwfgKwPcp4YR2 + 4346
3 com.apple.AirTrafficHost 0x00000001192c86bf ATHostConnectionSendSyncRequest + 147
4 com.apple.iTunes 0x000000010b521190 0x10b166000 + 3912080
5 com.apple.iTunes 0x000000010b89468f 0x10b166000 + 7530127
6 com.apple.iTunes 0x000000010b16af02 0x10b166000 + 20226
7 libsystem_pthread.dylib 0x00007fff94f93899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff94f9372a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff94f97fc9 thread_start + 13
Thread 23 crashed with X86 Thread State (64-bit):
rax: 0x000000011655c200 rbx: 0x000000011655bfa0 rcx: 0x000000011655c060 rdx: 0x0de729f475d9b8a3
rdi: 0x000000011655bfa0 rsi: 0x0000000000000001 rbp: 0x000000011655c030 rsp: 0x000000011655bf08
r8: 0x000000007ef66bdd r9: 0x00000000d348504b r10: 0x00000000627902ec r11: 0x0000000026319613
r12: 0x00000000bac7cf4f r13: 0x00000000511b932f r14: 0x0000000038b38dae r15: 0x0000000063ed1573
rip: 0x0000000119334000 rfl: 0x0000000000010246 cr2: 0x0000000119334000
Logical CPU: 2
Error Code: 0x00000000
Trap Number: 6
Example B)
Thread 27 Crashed:
0 com.apple.AirTrafficHost 0x000000011a202000 0x11a195000 + 446464
1 com.apple.AirTrafficHost 0x000000011a2042c9 0x11a195000 + 455369
2 com.apple.AirTrafficHost 0x000000011a1ef6ca uhO2GULXwfgKwPcp4YR2 + 4346
3 com.apple.AirTrafficHost 0x000000011a1966bf ATHostConnectionSendSyncRequest + 147
4 com.apple.iTunes 0x000000010c2c3190 0x10bf08000 + 3912080
5 com.apple.iTunes 0x000000010c63668f 0x10bf08000 + 7530127
6 com.apple.iTunes 0x000000010bf0cf02 0x10bf08000 + 20226
7 libsystem_pthread.dylib 0x00007fff94f93899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff94f9372a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff94f97fc9 thread_start + 13
Thread 27 crashed with X86 Thread State (64-bit):
rax: 0x000000011bc1c200 rbx: 0x000000011bc1bfa0 rcx: 0x000000011bc1c060 rdx: 0x0de729f475d9b8a3
rdi: 0x000000011bc1bfa0 rsi: 0x0000000000000001 rbp: 0x000000011bc1c030 rsp: 0x000000011bc1bf08
r8: 0x000000007ef66bdd r9: 0x00000000d348504b r10: 0x00000000627902ec r11: 0x0000000026319613
r12: 0x00000000bac7cf4f r13: 0x00000000511b932f r14: 0x0000000038b38dae r15: 0x0000000063ed1573
rip: 0x000000011a202000 rfl: 0x0000000000010246 cr2: 0x000000011a202000
Logical CPU: 3
Error Code: 0x00000000
Trap Number: 6
Example C)
Thread 26 Crashed:
0 com.apple.AirTrafficHost 0x00000001140c1000 0x114054000 + 446464
1 com.apple.AirTrafficHost 0x00000001140c32c9 0x114054000 + 455369
2 com.apple.AirTrafficHost 0x00000001140ae6ca uhO2GULXwfgKwPcp4YR2 + 4346
3 com.apple.AirTrafficHost 0x00000001140556bf ATHostConnectionSendSyncRequest + 147
4 com.apple.iTunes 0x0000000106012190 0x105c57000 + 3912080
5 com.apple.iTunes 0x000000010638568f 0x105c57000 + 7530127
6 com.apple.iTunes 0x0000000105c5bf02 0x105c57000 + 20226
7 libsystem_pthread.dylib 0x00007fff94f93899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff94f9372a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff94f97fc9 thread_start + 13
Thread 26 crashed with X86 Thread State (64-bit):
rax: 0x0000000115feb200 rbx: 0x0000000115feafa0 rcx: 0x0000000115feb060 rdx: 0x0de729f475d9b8a3
rdi: 0x0000000115feafa0 rsi: 0x0000000000000001 rbp: 0x0000000115feb030 rsp: 0x0000000115feaf08
r8: 0x000000007ef66bdd r9: 0x00000000d348504b r10: 0x00000000627902ec r11: 0x0000000026319613
r12: 0x00000000bac7cf4f r13: 0x00000000511b932f r14: 0x0000000038b38dae r15: 0x0000000063ed1573
rip: 0x00000001140c1000 rfl: 0x0000000000010246 cr2: 0x00000001140c1000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 6
Steps taken so far:
- I started by restarting iTunes and restarting my MacBook
- When this didn't work, I backed up my iPhone, wiped it, and restored it
- This didn't work either, so I kept searching and I read elsewhere in the Apple Forum to go into the Library and delete the iTunes preference files: I trashed com.apple.iTunes.secure.plist and com.apple.airport.opproam.plist (because I thought this might be connected to com.apple.AirTrafficHost, which appears in the crash threads)
BUT ALAS! To no avail.
Can anyone help?
I would have uninstalled and reinstalled iTunes too, but can't figure out how to do this as it's integral to Mavericks and I'm not advanced enough to know how to bypass the protection on it.
Am I going to have to resort to wiping my Mac and reinstalling Mavericks? I'm not vehemently opposed to doing this, but just perplexed and frustrated at having so much difficulty with the newest Mac OS, the newest version of iTunes and the newest iOS.... (or at least, the newest available to the general UK public). Besides, I just did this whole process to go from Lion to Mavericks and it's a total faff.
Out of interest, does anyone know what the above code is? If a code at all? Or is it a programming language? How can I learn to interpret and manipulate it for myself?
MASSIVE THANKS to anyone who has actually read all the way through this post!
And even bigger thanks to anyone who is willing to offer their input
SLinc,
I too am having a big issue with my iPhone 5s not being able to sync with iTunes 11.3.1 with my 15" mac book pro on os x 10.9.4
iTunes will rarley start up fully, when it does and my iPhone 5S is plugged in the iPhone tab is not available and the thinking wheel spins and spins.
Here is some information based on your reply to the post above.
Step 1
8/13/14 2:19:37.100 PM spindump[11046]: Saved hang report for iTunes version 11.3.1 (11.3.1) to /Library/Logs/DiagnosticReports/iTunes_2014-08-13-141937_-MacBook-Pro.hang
8/13/14 2:56:52.000 PM kernel[0]: hfs: mounted iTunes on device disk2s2
8/13/14 2:56:52.548 PM mds[36]: (Normal) Volume: volume:0x7fcb93058000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/iTunes 1
8/13/14 3:00:48.000 PM kernel[0]: hfs: unmount initiated on iTunes on device disk2s2
8/13/14 3:00:53.000 PM kernel[0]: hfs: unmount initiated on iTunes on device disk1s2
Step 2
Process: iTunes [5921]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Build Info: iTunes-1122011002002003~1
Responsible: iTunes [5921]
Thread 0:: iTunes main Dispatch queue: com.apple.main-thread
2 com.apple.iTunes 0x0000000102ae9f1b 0x102ae5000 + 20251
3 com.apple.iTunes 0x0000000102ae9e75 0x102ae5000 + 20085
4 com.apple.iTunes 0x0000000102c8ba42 0x102ae5000 + 1731138
5 com.apple.iTunes 0x0000000102c7a9ec 0x102ae5000 + 1661420
6 com.apple.iTunes 0x0000000102c79b6e 0x102ae5000 + 1657710
7 com.apple.iTunes 0x0000000102c41de2 0x102ae5000 + 1428962
8 com.apple.iTunes 0x0000000102c41d72 0x102ae5000 + 1428850
25 com.apple.iTunes 0x0000000103421ad0 0x102ae5000 + 9685712
26 com.apple.iTunes 0x0000000102e617e0 0x102ae5000 + 3655648
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
6 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
2 com.apple.iTunes 0x0000000102ae9f1b 0x102ae5000 + 20251
3 com.apple.iTunes 0x0000000102ae9e75 0x102ae5000 + 20085
4 com.apple.iTunes 0x0000000102b7c848 0x102ae5000 + 620616
5 com.apple.iTunes 0x0000000102bdc07b 0x102ae5000 + 1011835
6 com.apple.iTunes 0x00000001031b2b4e 0x102ae5000 + 7134030
7 com.apple.iTunes 0x0000000102bdb665 0x102ae5000 + 1009253
8 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
2 com.apple.iTunes 0x0000000102ae9f1b 0x102ae5000 + 20251
3 com.apple.iTunes 0x0000000102ae9e75 0x102ae5000 + 20085
4 com.apple.iTunes 0x0000000103152232 0x102ae5000 + 6738482
5 com.apple.iTunes 0x0000000102bdca4e 0x102ae5000 + 1014350
6 com.apple.iTunes 0x0000000102bdc3ec 0x102ae5000 + 1012716
12 com.apple.iTunes 0x0000000102b00cab 0x102ae5000 + 113835
13 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
1 com.apple.iTunes 0x000000010379d108 0x102ae5000 + 13336840
2 com.apple.iTunes 0x000000010377f742 0x102ae5000 + 13215554
3 com.apple.iTunes 0x0000000103792889 0x102ae5000 + 13293705
4 com.apple.iTunes 0x0000000103792575 0x102ae5000 + 13292917
5 com.apple.iTunes 0x0000000102b63d9e 0x102ae5000 + 519582
6 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
1 com.apple.iTunes 0x000000010379d108 0x102ae5000 + 13336840
2 com.apple.iTunes 0x000000010377f742 0x102ae5000 + 13215554
3 com.apple.iTunes 0x0000000103792889 0x102ae5000 + 13293705
4 com.apple.iTunes 0x0000000103792575 0x102ae5000 + 13292917
5 com.apple.iTunes 0x0000000102b63d9e 0x102ae5000 + 519582
6 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
5 com.apple.iTunes 0x00000001034f994a 0x102ae5000 + 10570058
6 com.apple.iTunes 0x0000000102b63d9e 0x102ae5000 + 519582
7 com.apple.iTunes 0x0000000102aeac02 0x102ae5000 + 23554
0x102ae5000 - 0x10423ffef com.apple.iTunes (11.2.2 - 11.2.2) <E7A40F98-7562-3CA6-9575-16553270FB97> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10462d000 - 0x1046adff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <346D1F7E-A1E7-3A53-9DEF-3D22885079C8> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x104799000 - 0x104ad6fef com.apple.iad.iAdCore (1.0 - 1) <DEC4133E-928D-38FF-8207-F9BC3D79A372> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x104bc8000 - 0x104ef4ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x104f26000 - 0x104f5dff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x104f79000 - 0x10504ffe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x105074000 - 0x1050b7ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1096ac000 - 0x1096afff7 com.apple.QuartzComposer.iTunesPlugIn (1.4 - 18) <08330444-D369-3B4F-AE16-8E48F771CEEB> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
Thanks for any help that may be offered, it is much appreciated.
B -
Image capture crashes when syncing with my ipad2
i recently disconnected my ipad 2 with my macbook during photo syncing with the image capture by mistake. after that, the image capture keeps crashing right after it opens when my ipad 2 is connecting with my computer. but it works fine to sync to my iphone.
i restored the ipad 2 just now, but the image capture problem is still there. can someone please help over this or experiences the same issue?I would assume that your restore should have done everything a Reset would, nevertheless, try the Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe! You have nothing to lose in more ways than one!
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ITunes crashing during sync with iPhone 4
i can't figure it out. sometime i can get it to sync, sometimes not. been working with this for two days now. i've got a fresh itunes, fresh snow leopard, fresh iphone restore. everything has been re-done, but when i sync with itunes, it crashing in the middle of the sync. if i stop the sync, then change a setting like sync no music, or sync podcasts, it doesnt crash, but on a normal autosync i get a crash. anyone got any ideas?
after much trial and error i have discovered that the problem lies in the iphoto sync portion. i'm still not sure why, but disabling it appears to solve the issue. not how to i get my photos back on it?
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Solution toiCal crashes after syncing with iPhone?
Since the 1.1.1 iPhone update (at least it seems related to this), iCal crashes when I start it on my Mac Pro (10.4.10) after syncing my iPhone. I can fix this by opening iSync, going to preferences and choosing to reset sync history. After that, iCal runs fine (although it adds a new calendar (with a blank label on it). I can open it, close it, etc. But as soon as I sync my iPhone again, it crashes and I have to open iSync again and reset the sync history. Any ideas on how to solve this issue?
ThanksThanks for posting this - I am having the exact same problem right now! I tried your solution and I can reopen iCal, but not sure what happens if I sync my data again...has anyone found a solution to this??
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IPhoto immediately freezes when synced with iPhone.
When I open iPhoto and sync my iPhone 4 to my Mac, the program freezes immediately. I have updated both phone, computer, and iPhoto to all the current versions. This problem has occured every single time I've tried to sync the two for the past 3 months. It does not crash, it just freezes, and I have to force quit the program.
Amol Gupte wrote:
Hi,
I have just switched from iPhone 4 to iPhone 4S. I have the same iTunes and Apple ID on both the iPhones (the other one is used by my wife) but I created different iCloud ID for both the iPhones. When I synced the new iPhone 4S with my laptop, I found that my calender events on my laptop dissappeared.
This never happened with iPhone 4. Can you please help to find out the reason?
Thanks
When you created a new Apple ID and logged the phones in you disconnected them from the account where your calendars etc are, use your original ID. -
ITunes freezes when syncing with iPhone, but works fine with iPod?
It's a bit of a long story with my iPhone/iTunes problem. In late July, my iPhone stopped syncing properly. It's an iPhone 4. Basically, I tried to add more photo albums to sync onto my phone, something I have done before. It began syncing, then notified me that it couldn't sync 'x' amount of photos. It was a pop up on my phone screen. I tried deleting my cache in My Pictures, still errors. Then it seems like everything possible has just glitched when I sync as weeks went on. It wouldn't sync music. The songs would appear gray and failed to play. Sometimes it worked, sometimes it doesn't. Now, iTunes freezes when it reaches the end of the sync and I have to ctrl+alt+del to close iTunes as it stops working.
I took my iPhone to apple, and she ran diagnostics and couldn't figure out what was wrong with it. She told me she couldn't run diagnostics on my iTunes because it's a Windows laptop and she's "not trained to work with them". She said everything seemed fine with my iPhone and asked if it was possible if I have a virus. I've had no other problems with my laptop whatsoever and I have a decent virus protector that we pay for monthly.
I have tried restoring my phone twice, with a backup. I tried again WITHOUT a backup, and still, it freezes when it syncs, some songs are gray on my iPhone and won't play, and photos refuse to sync, period.
I then tried syncing my dad's iPod with my iTunes, and it worked. I also tried syncing my iPhone on my dad's laptop, and it worked. So something is clearly glitching between specifically my phone and my iTunes. I'm avoiding uninstalling iTunes at all costs because I don't want to lose play count information as the majority of my playlists are created this way. I thought iOs 7 or iTunes 11 (now 11.1) would fix it, but neither did.
Can anyone determine what the problem could be and how to fix it?the same thing is happening with me. itunes will freeze and then it wont put songs on my ipod.
im starting to get upset since i just went out and bought a new ipod. thinking that was the problem.
PLEASE HELP!!! -
FIXED - Desktop manager crashes when syncing with Notes 8
Hi - first post, so be kind!
Have installed desktop manager 5.0.1, and trying to sync with Notes 8 calender. When reading the calender, desktop manager always crashes with the following error:
AppName: desktopmgr.exe AppVer: 5.0.1.28 ModName: lnsections.dll
ModVer: 7.1.1.129 Offset: 001a32ed
Have looked through forum and not seen a fix that seems obvious to fix this. Any help would be greatful!
thanks.
***** seems I had a corrupted old calendar entry - after archiving all old entries, the sync now works *******Connected to the USB, can you do a Restore > Advanced and select the critical databases?
Are you connected to the PC via USB to a rear PC USB port--not a USB hub, or front monitor port?
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