Crashing whenever trying to list errors
After doing some tidying of a complex section of application code Labview now refuses to list errors and i cannot find any. Labview then promptly exits. Has anyone else come accross this with Labview 8.6.1 ?
Solved!
Go to Solution.
Do you see the run arrow? or is it a broken arrow?
If it is a run arrow, you will not see a list of errors.
However, if you click run and it exits, then there is something strange.
Do you use a Quit LabVIEW vi anywhere in your code?
R
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"...and the disks that came with the laptop."
AHA! That's one problem! You must use the Full Retail Version, of the Panther Install CDs.
Additional info in these links.
Using OS X Install CDs/DVDs On Multiple Macs
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Step 1
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Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
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Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Keynote crashes whenever I try to open a file.
Keynote crashed while I was working, and now crashes whenever I try to open a file. I looked for a preference file to delete (in case it's corrupt), but there is no keynote prefernce file in the preference folder. I couldn't find a keynote cache file either. Is there a way to search for those files?
This is the error message I get:
Process: Keynote [204]
Path: /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Identifier: com.apple.iWork.Keynote
Version: 5.3 (1170)
Build Info: Keynote-11700000~1
Code Type: X86 (Native)
Parent Process: launchd [107]
Date/Time: 2013-12-14 23:54:37.437 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 1606838 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 41336 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 7002B207-FA19-4166-9A96-B5965A59A492
Crashed Thread: 6 com.apple.appkit-heartbeat
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
__TEXT 0000000000001000-0000000000367000 [ 3480K] r-x/rwx SM=COW /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Application Specific Information:
Performing @selector(ok:) from sender NSButton 0x50b8860
objc[204]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.Foundation 0x9b9f2a90 -[_NSPlaceholderCharacterSet retain] + 1
1 com.apple.Foundation 0x9b953a69 -[NSConcreteScanner initWithString:] + 222
2 com.apple.Foundation 0x9b953905 +[NSScanner scannerWithString:] + 70
3 com.apple.Foundation 0x9b99f409 -[NSNumber(NSDecimalNumberExtensions) decimalValue] + 78
4 com.apple.xquery 0x13a5e206 -[XQueryNumber initWithNumber:type:] + 213
5 com.apple.xquery 0x13a5eaa6 +[XQueryNumber integerWithNumber:] + 70
6 com.apple.xquery 0x13a5e72d fn_compare + 165
7 com.apple.xquery 0x13a5d74e +[XQueryOperatorExpr compareValue:withValue:forType:withContext:] + 532
8 com.apple.xquery 0x13a5c24b +[XQueryOperatorExpr generalComparisonOperatorEvaluate:withLeft:right:forContext:] + 847
9 com.apple.xquery 0x13a5bd83 +[XQueryOperatorExpr evaluateOperator:withLeft:right:forContext:] + 223
10 com.apple.xquery 0x13a5bc0b -[XQueryOperatorExpr evaluateWithContext:] + 248
11 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
12 com.apple.xquery 0x13a5a349 -[XQueryStep handlePreicatesFromIndex:items:context:] + 1120
13 com.apple.xquery 0x13a5a7a9 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 491
14 com.apple.xquery 0x13a5ae4f WalkAxisStepCallBack + 241
15 com.apple.xquery 0x13a5aa8b WalkAxis + 433
16 com.apple.xquery 0x13a5a844 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 646
17 com.apple.xquery 0x13a59675 -[XQueryPathExpr evaluateWithContext:] + 455
18 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
19 com.apple.xquery 0x13a58ac2 -[XQueryContext evaluateXQuery:constants:contextItem:error:] + 864
20 com.apple.Foundation 0x9b99efb5 -[NSXMLNode objectsForXQuery:constants:error:] + 785
21 com.apple.Foundation 0x9baf6f0c -[NSXMLNode nodesForXPath:error:] + 58
22 com.apple.Keynote.sfrendering 0x0257c175 -[SFRManipulatedStroke initWithProperties:bundle:] + 2469
23 com.apple.Keynote.sfrendering 0x0257f87d -[SFRSmartStroke initWithBundle:] + 93
24 com.apple.Keynote.sfrendering 0x02541fff -[SFRSmartStroke initWithXMLUnarchiver:node:version:] + 143
25 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
26 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
27 com.apple.Keynote.sfstyles 0x0266a307 -[SFSStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 981
28 com.apple.Keynote.sfdrawables 0x0234b33f -[SFDGraphicStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 63
29 com.apple.Keynote.sfarchiving 0x0160e7ba -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 1178
30 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
31 com.apple.Keynote.sfstyles 0x02669c85 -[SFSStylesheet(PersistenceAdditions) initWithXMLUnarchiver:node:version:] + 674
32 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
33 com.apple.iWork.Keynote 0x0001a1ba 0x1000 + 102842
34 com.apple.iWork.Keynote 0x000dff90 0x1000 + 913296
35 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
36 com.apple.iWork.Keynote 0x000b77b4 0x1000 + 747444
37 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
38 com.apple.iWork.Keynote 0x000b4aed 0x1000 + 735981
39 com.apple.iWork.Keynote 0x00238e49 0x1000 + 2326089
40 com.apple.iWork.Keynote 0x000ac2dd 0x1000 + 701149
41 com.apple.iWork.Keynote 0x000ab841 0x1000 + 698433
42 com.apple.AppKit 0x9a8fdac8 -[NSDocument _initWithContentsOfURL:ofType:error:] + 166
43 com.apple.AppKit 0x9a8fd9b9 -[NSDocument initWithContentsOfURL:ofType:error:] + 320
44 com.apple.AppKit 0x9aa6ebf7 -[NSDocumentController makeDocumentWithContentsOfURL:ofType:error:] + 389
45 com.apple.iWork.Keynote 0x00016ba2 0x1000 + 88994
46 com.apple.iWork.Keynote 0x000999e5 0x1000 + 625125
47 com.apple.sf.sfapplication 0x02e5182a -[SFAppDocumentController openDocumentWithContentsOfURL:display:error:] + 64
48 com.apple.sf.sfapplication 0x02e84a88 -[SFAppStartingPointsWindowController(Private) openPanelDidEnd:returnCode:contextInfo:] + 172
49 com.apple.AppKit 0x9ac16ad3 -[NSSavePanel _dismissModeless:] + 228
50 com.apple.AppKit 0x9ac15a5d -[NSSavePanel dismissWindow:] + 154
51 com.apple.AppKit 0x9ac176c5 -[NSSavePanel ok:] + 464
52 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
53 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
54 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
55 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
56 com.apple.AppKit 0x9a779443 -[NSCell _sendActionFrom:] + 160
57 com.apple.AppKit 0x9a9a011e -[NSButtonCell performClick:] + 828
58 com.apple.AppKit 0x9aa0b825 -[NSControl performClick:] + 40
59 com.apple.AppKit 0x9ac13f79 -[NSSavePanel _handleFileListConfirmedSelection:] + 77
60 com.apple.AppKit 0x9ac14125 -[NSSavePanel fileBrowserPerformOpenAction:] + 137
61 com.apple.AppKit 0x9af96737 -[NSNavFinderViewFileBrowser finderViewOpenSelection:] + 77
62 com.apple.FinderKit 0x91edb4c6 -[FIFinderViewGutsController _delegateHandleOpenSelection] + 98
63 com.apple.FinderKit 0x91edb4f8 -[FIFinderViewGutsController openSelection] + 35
64 com.apple.FinderKit 0x91e4dfc0 -[FI_TBrowserViewController(Actions) openSelection] + 36
65 com.apple.FinderKit 0x91e5cd5e -[FI_TListViewController handleDoubleClick:] + 135
66 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
67 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
68 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
69 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
70 com.apple.AppKit 0x9a7e1b56 -[NSTableView _sendAction:to:row:column:] + 163
71 com.apple.AppKit 0x9a7de6dc -[NSTableView mouseDown:] + 6128
72 com.apple.AppKit 0x9abbc994 -[NSOutlineView mouseDown:] + 80
73 com.apple.FinderKit 0x91e68025 -[FI_TListView mouseDown:] + 159
74 com.apple.AppKit 0x9a740dcd -[NSWindow sendEvent:] + 7533
75 com.apple.AppKit 0x9a6d9f77 -[NSApplication sendEvent:] + 4788
76 com.apple.sf.sfapplication 0x02e472dd -[SFAppApplication sendEvent:] + 789
77 com.apple.iWork.Keynote 0x000164b1 0x1000 + 87217
78 com.apple.AppKit 0x9a66bb21 -[NSApplication run] + 1007
79 com.apple.iWork.Keynote 0x0000f8a2 0x1000 + 59554
80 com.apple.iWork.Keynote 0x0000f81b 0x1000 + 59419
81 com.apple.iWork.Keynote 0x0005d146 0x1000 + 377158
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98ead90a kevent + 10
1 libdispatch.dylib 0x9784ce04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9784b853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x95ffbf7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9b9c93c3 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x9b98f7d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x9b98f6a6 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.Keynote.SFControls 0x029dd3ee -[SFCImageCollectionUpdateQueue(Private) thread:] + 98
7 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
8 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
10 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 4:: CVDisplayLink
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95fac42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo 0x9a5880cd CVDisplayLink::runIOThread() + 945
4 com.apple.CoreVideo 0x9a587d05 _ZL13startIOThreadPv + 160
5 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
6 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x98eacb42 __select + 10
1 com.apple.CoreFoundation 0x97e95e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
3 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 6 Crashed:: com.apple.appkit-heartbeat
0 com.apple.CoreFoundation 0x97f51f43 __addAltHandler2 + 83
1 com.apple.CoreFoundation 0x97ea727c _CFDoExceptionOperation + 652
2 com.apple.Foundation 0x9b9667e9 _NSAddExceptionHandlerForLock + 33
3 com.apple.AppKit 0x9a66a3a2 _NSAppKitLock + 78
4 com.apple.AppKit 0x9a6df88c -[NSApplication _keyWindowForHeartBeat] + 49
5 com.apple.AppKit 0x9a8b4168 -[NSUIHeartBeat _heartBeatThread:] + 1005
6 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
7 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
8 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 6 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xfeb00020 ecx: 0x00000000 edx: 0xffffffff
edi: 0x052d49c0 esi: 0x00000000 ebp: 0xb0616c28 esp: 0xb0616c00
ss: 0x00000023 efl: 0x00010282 eip: 0x97f51f43 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
0x1000 - 0x366fe3 com.apple.iWork.Keynote (5.3 - 1170) <17FFCE58-091D-FDE4-8355-ADC9E1FD3259> /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
0x40a000 - 0xf1bffb com.apple.sfcompatibility (1.0 - 0.0.1d1) <2237C99F-3144-0918-47A2-403A125BA9D0> /Library/Application Support/iWork '09/*/SFCompatibility.framework/Versions/A/SFCompatibility
0x1604000 - 0x165dff7 com.apple.Keynote.sfarchiving (1.0 - 0.0.1d1) <E489EE3A-D0D0-749C-E38B-C9E87AA2BEE3> /Library/Application Support/iWork '09/*/SFArchiving.framework/Versions/A/SFArchiving
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0x942ca000 - 0x942e7ff3 com.apple.openscripting (1.3.3 - ???) <0579A4CB-FD6F-3D7F-A17B-AC0F2CF11FC7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x94302000 - 0x94304ff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x94305000 - 0x94307ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x94308000 - 0x9430cffa libcache.dylib (47.0.0 - compatibility 1.0.0) <9DFB61F2-9B1F-31B2-BF41-099994D74E1F> /usr/lib/system/libcache.dylib
0x9435a000 - 0x943b8ff7 com.apple.coreui (1.2.2 - 165.11) <340B0B83-1407-3AB4-BCAB-505C29303EE2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x943b9000 - 0x943bcff9 libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <16DCE20A-9790-369A-94C1-B7954B418C77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x943bd000 - 0x947bfff6 libLAPACK.dylib (??? - ???) <6FCC72E8-CCA1-3AFC-B2B4-CC47BC1F27D1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x947c0000 - 0x947e5ff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x947e6000 - 0x947eaff7 com.apple.OpenDirectory (10.7 - 146) <CFBA4CCF-65D4-3879-BC6A-8888C13E3345> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9486f000 - 0x9488fff7 com.apple.RemoteViewServices (1.5 - 44.2) <11C87337-FF29-3976-A230-6387D96563C5> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x94890000 - 0x94b15fe3 com.apple.QuickTime (7.7.1 - 2348) <DAA61DE5-ED45-3AAE-8030-351D2C636FF2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94b16000 - 0x94ba3fe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x94ba4000 - 0x94bb7ff8 com.apple.MultitouchSupport.framework (231.4 - 231.4) <86C11177-EF7C-33DC-AFE3-703652463562> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x94bb8000 - 0x94c88ffb com.apple.ImageIO.framework (3.1.2 - 3.1.2) <C3CB142F-BE91-3AFA-B052-409F776C0B9E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x94c89000 - 0x94f63ff7 com.apple.RawCamera.bundle (4.00 - 658) <F72D5DF2-406B-3310-AC16-F0AB434237DE> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x95041000 - 0x950b7fff com.apple.Metadata (10.7.0 - 627.37) <F54AED70-95C5-3561-8C87-D9E5539E98A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x950c3000 - 0x951abfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
0x951de000 - 0x951dffff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x951e0000 - 0x95220ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x95229000 - 0x9537ffff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <F09C7075-2C4E-3A4F-A372-95D700125513> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x95380000 - 0x95390fff libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <D6F728DA-990A-32A3-86FA-4A3F4D88E309> /usr/lib/libsasl2.2.dylib
0x95391000 - 0x95391fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x95392000 - 0x9539cff7 com.apple.dotMacLegacy (3.3 - 267) <64CB39B4-FF52-38FD-A45B-9CD3D54B3D6B> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9539d000 - 0x953a8ff3 libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <D6E17FD4-ECA0-3EEE-BFC5-F6A42A21AB5D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x953a9000 - 0x954c0fe9 com.apple.WebKit (7534.57 - 7534.57.7) <85DAC34E-86A1-380F-B166-56630C9B0BD5> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x954c1000 - 0x954ddff5 com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9550a000 - 0x9550bff7 libquarantine.dylib (36.7.0 - compatibility 1.0.0) <46980EC2-149D-3CF7-B29A-401FB89C275D> /usr/lib/system/libquarantine.dylib
0x9550c000 - 0x9554cff7 libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
0x9554d000 - 0x955bbffc com.apple.imcore (6.0 - 800) <BD978F1E-3586-3B60-933F-11F495FCC5E5> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x955bc000 - 0x955deff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x955df000 - 0x95742fff com.apple.QTKit (7.7.1 - 2348) <E3312B31-238A-3021-9D23-9F2FD5F0B57A> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9575e000 - 0x95780ffe com.apple.framework.familycontrols (3.0 - 300) <6735D7ED-7053-3AB8-B144-E7F70A124CCD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x957b8000 - 0x957c1fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x957c3000 - 0x95a37ff3 com.apple.CoreImage (7.99.1 - 1.0.1) <C4B2DD2A-8E45-31CD-9B25-2AC1CA252B14> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x95a38000 - 0x95d3afff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95df9000 - 0x95e2fff8 libssl.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <1FB07221-3160-3E55-A8CC-55B4405C8A30> /usr/lib/libssl.0.9.8.dylib
0x95e30000 - 0x95e4afff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95e4b000 - 0x95f92fff com.apple.syncservices (6.3 - 673.6) <26B02D5F-F8FC-386D-93F0-9A588929487A> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f93000 - 0x95f9aff8 libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <4F9DD9D1-F251-3661-A3C6-B1F550B084B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x95f9b000 - 0x96066fff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x96067000 - 0x9613eff3 com.apple.avfoundation (2.0 - 180.50) <7B7FDF30-AC40-3715-A409-B5A27F7B5585> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9613f000 - 0x96141ff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x96183000 - 0x9618afff com.apple.agl (3.2.0 -I've not used Keynote 5.3 in OS 10.7.5 in quite some time, but I do know that in more current OS versions there is a Saved Application State folder in the Username/Library folder which can get corrupted/ messed up when an application crashes. The User Library folder, as I recall, is hidden in the Finder, but accessible by pressing and holding the Option key while clicking on the Go menu in Finder.
"com.apple.Keynote.savedState" is the folder, or perhaps file, you want to find and delete- making sure Keynote is not open at that time, which if it can't start without crashing will not be a problem.
This is a "trick" I've used with other applications that got stuck in a loop of trying to restore a pre-crash state, and obviously couldn't start as that state led to the crash. I do not see that savedState file for Keynote on my 10.9 computer, but that is where I would look.
Good luck! -
ITunes crashes when trying to access Store while in administrator account
I have been having this problem for the past month at least.
Everytime i try to access the iTunes store it crashes my itunes. This ONLY happens when im logged in as the administrator. Now i generally only have am administrator account because this is my computer for work (i have my own business and im the only one who uses it) It used to work perfectly and one day it didnt work so good... things in the store were missing like images and text. then one day CRASH. and ever since CRASH.
I created a TEST account and when i logged in and activated Itunes it accessed the store no problem.
Does anyone have a clue?
I have uninstalled an reinstalled my itunes... I have all the latest software updates. Its not the proxy server thing that so many have problems with... i don't have a proxy server....i've created a new location .... its not that... i don't have parental activated... its not that. I have backed up all my music.. uninstalled and reinstalled itunes... i have gone thru the plist thing nothing is working.
why does i tunes work in the test account and not the administrator account?
HELP PLEASE! anyone? I have tried calling apple but they hung up on me twice..:(
this forum is all i have to find a solution.
this is the error log i get when i tunes crashes.. i dont know what it means or how to read this thing.
Process: iTunes [1733]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 7.7.1 (7.7.1)
Build Info: iTunes-7711101~3
Code Type: PPC (Native)
Parent Process: launchd [157]
Date/Time: 2008-08-06 12:45:15.210 -0700
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000c0000023
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x95bec018 objc_msgSend + 24
1 ...ple.ApplicationServices.ATS 0x92c0f684 LLCStyleInfoCreateActiveStyleInfo + 652
2 com.apple.QD 0x90241664 TATSUStyle::ConstructActiveStyleInfo() + 52
3 com.apple.QD 0x902587f4 TATSUStyle::GetStyleInfo(LLCStyleInfo const**) + 40
4 com.apple.QD 0x90258590 TTextLineLayout::ConstructGlyphRecordArrayWithVirtualGlyphs(TATSUGlyphRecordArr ay*, unsigned long*) + 168
5 com.apple.QD 0x90257b68 TTextLineLayout::ConstructGlyphRecordArray(TATSUGlyphRecordArray*, TLayoutControls*) + 712
6 com.apple.QD 0x9026a2b8 TTextLineLayout::EnsureLayoutIsUpToDate(unsigned long, unsigned char, unsigned long, TATSUGlyphRecordArray**) + 768
7 com.apple.QD 0x90275098 TTextLineLayout::GetGlyphBounds(unsigned long, unsigned long, long, long, unsigned short, unsigned long, ATSTrapezoid*, unsigned long*) + 164
8 com.apple.QD 0x90274fcc ATSUGetGlyphBounds + 132
9 com.apple.iTunes 0x00247148 0x1000 + 2384200
10 com.apple.iTunes 0x00245ecc 0x1000 + 2379468
11 com.apple.iTunes 0x002477c0 0x1000 + 2385856
12 com.apple.iTunes 0x00227418 0x1000 + 2253848
13 com.apple.iTunes 0x00227428 0x1000 + 2253864
14 com.apple.iTunes 0x00227428 0x1000 + 2253864
15 com.apple.iTunes 0x00227428 0x1000 + 2253864
16 com.apple.iTunes 0x00227428 0x1000 + 2253864
17 com.apple.iTunes 0x00227428 0x1000 + 2253864
18 com.apple.iTunes 0x00227428 0x1000 + 2253864
19 com.apple.iTunes 0x00227428 0x1000 + 2253864
20 com.apple.iTunes 0x00227428 0x1000 + 2253864
21 com.apple.iTunes 0x001a7c5c 0x1000 + 1731676
22 com.apple.iTunes 0x000b58ec 0x1000 + 739564
23 com.apple.iTunes 0x0031e07c 0x1000 + 3264636
24 com.apple.iTunes 0x00276cb4 0x1000 + 2579636
25 com.apple.CoreFoundation 0x966829ec CFRunLoopRunSpecific + 2968
26 com.apple.HIToolbox 0x932a572c RunCurrentEventLoopInMode + 264
27 com.apple.HIToolbox 0x93359a90 GetNextEventMatchingMask + 416
28 com.apple.HIToolbox 0x933597b0 WNEInternal + 172
29 com.apple.HIToolbox 0x933596ec WaitNextEvent + 72
30 com.apple.iTunes 0x00277cf4 0x1000 + 2583796
31 com.apple.iTunes 0x00278420 0x1000 + 2585632
32 com.apple.iTunes 0x00035bac 0x1000 + 215980
33 com.apple.iTunes 0x002777fc 0x1000 + 2582524
34 com.apple.iTunes 0x00002a28 0x1000 + 6696
35 com.apple.iTunes 0x0000272c 0x1000 + 5932
Thread 1:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
3 com.apple.audio.CoreAudio 0x94559e3c HALRunLoop::OwnThread(void*) + 212
4 com.apple.audio.CoreAudio 0x94559c80 CAPThread::Entry(CAPThread*) + 104
5 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x904e2498 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9052590c pthread_condwait + 1336
2 com.apple.iTunes 0x0034f3d0 0x1000 + 3466192
Thread 3:
0 libSystem.B.dylib 0x90546ae4 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x9668d9b0 __CFSocketManager + 764
Thread 4:
0 libSystem.B.dylib 0x90554b98 accept$NOCANCEL$UNIX2003 + 12
1 libSystem.B.dylib 0x9058bac4 accept + 16
2 com.apple.iTunes 0x002e9eac 0x1000 + 3051180
Thread 5:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x96682df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x00243e64 0x1000 + 2371172
5 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 6:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 ...ple.CoreServices.CarbonCore 0x013d5f24 YieldToThread + 528
3 com.apple.iTunes 0x002889b4 0x1000 + 2652596
4 com.apple.iTunes 0x001970f0 0x1000 + 1663216
5 com.apple.iTunes 0x00199b38 0x1000 + 1674040
6 com.apple.iTunes 0x0019a0c0 0x1000 + 1675456
7 com.apple.iTunes 0x0019e520 0x1000 + 1692960
8 com.apple.iTunes 0x0019e664 0x1000 + 1693284
9 com.apple.iTunes 0x0019fb28 0x1000 + 1698600
10 com.apple.iTunes 0x001a2804 0x1000 + 1710084
11 com.apple.iTunes 0x001a3c74 0x1000 + 1715316
12 com.apple.iTunes 0x001a3f3c 0x1000 + 1716028
13 com.apple.iTunes 0x002888b4 0x1000 + 2652340
14 ...ple.CoreServices.CarbonCore 0x013db150 CooperativeThread + 344
15 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 7:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 8:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 9:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 10:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 11:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 12:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 13:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 14:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 15:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 16:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 17:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 ...ple.CoreServices.CarbonCore 0x013d5f24 YieldToThread + 528
3 ...ple.CoreServices.CarbonCore 0x013db300 SetThreadState + 168
4 com.apple.iTunes 0x0025e708 0x1000 + 2479880
5 com.apple.iTunes 0x0019d678 0x1000 + 1689208
6 com.apple.iTunes 0x001a1740 0x1000 + 1705792
7 com.apple.iTunes 0x001a3d14 0x1000 + 1715476
8 com.apple.iTunes 0x001a3f3c 0x1000 + 1716028
9 com.apple.iTunes 0x002888b4 0x1000 + 2652340
10 ...ple.CoreServices.CarbonCore 0x013db150 CooperativeThread + 344
11 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 18:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x96682df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x00284a7c 0x1000 + 2636412
5 com.apple.iTunes 0x00284da8 0x1000 + 2637224
6 com.apple.iTunes 0x00209214 0x1000 + 2130452
7 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 0 crashed with PPC Thread State 32:
srr0: 0x95bec018 srr1: 0x0000d030 dar: 0xc0000023 dsisr: 0x00200000
r0: 0x92c0f688 r1: 0xbfffe1a0 r2: 0xa0c34508 r3: 0x090b8a30
r4: 0x95c89110 r5: 0x00000028 r6: 0x0000002c r7: 0x00000e03
r8: 0x00000000 r9: 0x00000000 r10: 0x905fbb8c r11: 0x6a369110
r12: 0xc0000003 r13: 0x00000001 r14: 0xa0c1f478 r15: 0x00000000
r16: 0xbfffe3fc r17: 0x00000001 r18: 0xa056f40c r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x0908b560 r23: 0x00010010
r24: 0x00000000 r25: 0xa0575170 r26: 0x00000003 r27: 0xa0575170
r28: 0xa0575170 r29: 0xa0575218 r30: 0xa0575250 r31: 0x92c0f40c
cr: 0x44022428 xer: 0x20000000 lr: 0x92c0f688 ctr: 0x95bec000
vrsave: 0x00000000
Binary Images:
0x1000 - 0xd6cfe7 com.apple.iTunes 7.7.1 (7.7.1) <64b1b1d2dfee44d996905e78b027fda8> /Applications/iTunes.app/Contents/MacOS/iTunes
0xfee000 - 0xff3fff com.apple.iPod 1.5 (15) <2bf5b4911f0588da2ced7a29876f203f> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
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0x959bf000 - 0x95a3afff com.apple.SearchKit 1.2.0 (1.2.0) <1b448fbae02460eae76ee1c6883f45d6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x95a3b000 - 0x95aebfff edu.mit.Kerberos 6.0.12 (6.0.12) <5cf1a9c1d7e526bb9b084013a1722d08> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95aec000 - 0x95af5fff com.apple.DiskArbitration 2.2.1 (2.2.1) <a389b4c2badce39540f24402f7df35e7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95af6000 - 0x95b58ffb com.apple.htmlrendering 68 (1.1.3) <e852db1c007de975fae2f0c2769c88ef> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x95b59000 - 0x95ba8ff7 libGLImage.dylib ??? (???) <dba44404ea3684df4f23df5e8e5430c3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95ba9000 - 0x95bd4ff7 libauto.dylib ??? (???) <b3a3a4b0f09653bd6d58f1847922b533> /usr/lib/libauto.dylib
0x95bd5000 - 0x95cb8feb libobjc.A.dylib ??? (???) <23a407d7dac6090562827e97bac3cb86> /usr/lib/libobjc.A.dylib
0x95cb9000 - 0x95cd9ff7 libJPEG.dylib ??? (???) <92341083256fbcd28888a179ebf941ef> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x95ce2000 - 0x95d01fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x95d02000 - 0x96137ffa libGLProgrammability.dylib ??? (???) <f032e07d587794af4d4ba1b7dc7b4fd2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96138000 - 0x9631effb com.apple.security 5.0.4 (34102) <9a5739b5b522f963b320fd71581b9cf5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9631f000 - 0x96338ffb com.apple.CoreVideo 1.5.1 (1.5.1) <9b726d9ba75efbaccaed1d34e2f71ea0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x96339000 - 0x96481ffb libicucore.A.dylib ??? (???) <dd2fd169aa328f6e97a1d700e5846866> /usr/lib/libicucore.A.dylib
0x96482000 - 0x96506ffd com.apple.CFNetwork 330.4 (330.4) <6e1a01b50c14cf720e067ea018c4e4ad> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96546000 - 0x965cbfff libsqlite3.0.dylib ??? (???) <f2a33fe2663eab9c7f4806d2cf05b4ee> /usr/lib/libsqlite3.0.dylib
0x965cc000 - 0x965f0ffb libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x965f1000 - 0x96618fff libxslt.1.dylib ??? (???) <3700d04090629deddb436aa2d516c56d> /usr/lib/libxslt.1.dylib
0x96619000 - 0x9673effb com.apple.CoreFoundation 6.5.3 (476.14) <56add4656a227fa699f8aa1427b369d9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96745000 - 0x96749ffe libGIF.dylib ??? (???) <d6e2a570359313a39c6783c2ecfee608> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9674a000 - 0x96ebffff com.apple.AppKit 6.5.3 (949.33) <1144a07dd55895f89e44adf80cc151d9> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x96f7b000 - 0x96f7bfff com.apple.Carbon 136 (136) <6a6a209ec9179368db7ead8382b8ee63> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibI have a similar problem on the MacBook at work: 100% reproducible crash when trying to access the iTunes store. It also crashes frequently running ad-related JavaScript on a financial newspaper's web site. Stack traces of the crashed thread in the crash logs are what make me think my issue is JavaScript-related. Here's a stack trace from a crashed iTunes:
Thread 14 Crashed:
0 libSystem.B.dylib 0x92571dbe _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x92563c87 usleep$NOCANCEL$UNIX2003 + 61
2 libSystem.B.dylib 0x9258548b abort + 85
3 libstdc++.6.dylib 0x91e96005 0x91e4e000 + 294917
4 libstdc++.6.dylib 0x91e9410c _gxx_personalityv0 + 1108
5 libstdc++.6.dylib 0x91e9414b std::terminate() + 29
6 libstdc++.6.dylib 0x91e946da std::typeinfo::~typeinfo() + 0
7 com.apple.JavaScriptCore 0x923fce50 KJS::FunctionCallResolveNode::evaluateToBoolean(KJS::ExecState*) + 96
8 com.apple.JavaScriptCore 0x923e842a KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 106
9 com.apple.JavaScriptCore 0x923f4199 KJS::IfElseNode::execute(KJS::ExecState*) + 25
10 com.apple.JavaScriptCore 0x923e1a51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
11 com.apple.JavaScriptCore 0x923e1509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
12 com.apple.JavaScriptCore 0x923e4f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
13 com.apple.JavaScriptCore 0x923d9f19 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
14 com.apple.JavaScriptCore 0x923d9ec9 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
15 com.apple.JavaScriptCore 0x923e1a51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
16 com.apple.JavaScriptCore 0x923e1509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
17 com.apple.JavaScriptCore 0x92425787 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
18 com.apple.JavaScriptCore 0x92434abd JSObjectCallAsFunction + 173
19 com.apple.CFNetwork 0x91f7e48a CallFindProxyForURL + 297
20 com.apple.CFNetwork 0x91f804d9 executionContextPerform + 177
21 com.apple.CoreFoundation 0x96c80615 CFRunLoopRunSpecific + 3141
22 com.apple.CoreFoundation 0x96c80d54 CFRunLoopRun + 84
23 com.apple.iTunes 0x00281521 0x1000 + 2622753
24 com.apple.iTunes 0x002818b4 0x1000 + 2623668
25 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
26 libSystem.B.dylib 0x924c16f5 pthreadstart + 321
27 libSystem.B.dylib 0x924c15b2 thread_start + 34
Resetting all iTunes preferences hasn't fixed this and neither has running on another account on the same computer. My private MacBook Pro is fine. I suspect a corrupt file somewhere (I have repaired permissions). -
FM9 crashing when trying to open book file
Help!! FrameMaker crashes when I attempt to open certain book files. I am using FrameMaker Version 9.0 p255 on Windows XP pc. Other details:
This problem began mid April about 5 weeks ago. Some book files are just fine while others crash the system. The internal error codes listed with each crash have overlap but are not identical (they all have at least 9004). The last one stated: “Internal Error 9004, 5242025, 5220528, 6335542. FrameMaker has detected a serious problem and must quit…”
Attempting to open individual .fm files within the crashing book file does NOT cause a crash.
Tried opening it through windows explorer and directly through Frame with the same result.
Failed fixes attempted per forums.adobe.com: rebooting, renaming the linguistics library, deleting linguistic library in case it was corrupted (C:\Documents and Settings\jchen\Application Data\Adobe\Linguistics\Dictionaries\FMUserDictionary\all), changing book file name, replacing book file with a backup copy of the book file, and recreating book file. In the past, replacing book file with an archived copy worked but most of the time it did not work. Sometimes recreating the book file worked, but not always.
I believe I cannot do a MIF wash since I need to be able to OPEN the book file first in order to be able to save it as a MIF file??
Tried to install Frame 9 updates from http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows, but got an error message stating, “You do not have correct version of FM install on your system. This patch installer will work only with Version 9 p196. Patch installer will quit now.”
I’ve emailed [email protected] (per crash message window) and have not received suggestions on how to fix. L
On a side note, my MS Word 2007 is acting super buggy lately… where when I try to do basic things like performing a “Save As”, etc., the screen goes blank or partially blank and takes some time to recover.
Besides reinstalling FrameMaker 9, does anyone have any suggestions? Hoping to reach the root of the problem as this issue keeps resurfacing in slightly different forms.
Thanks.
JudyJudy,
The 9004 code just means that FM9 crashed. The subsequent numbers provide some clue to engineering as to where the fault was, but can't be deciphered by anyone else. If these seem to be all different values, then this may be an installation or machine issue.
The p255 version means that you have all of the patches applied.
The fmerror mailing address is just a one way street, where Adobe keeps track of issues and looks at trends. They will never reply via this channel. Also, since they've been at FM11 for almost a year now, odds are that single FM9 issues won't be flagged as high priority items by engineering - that's kind of why us users have to help each other out.
Since the individual files open properly and your system doesn't crash, then the problem sounds like it's either in the .book files themselves or you may have a system resource issue (you mention flakiness in Word too).
If you re-create a clean book file from scratch, does it immediately crash or when you open it again? You could try saving the book file as a MIF at that point and trry working from the MIF. Also does there seem to be any pattern as to when (i.e. after how many open/close cycles) a book file will start to crash after you have recreated it or used an old, archived one?
Do you have another machine (coworkers?) with FM that you could test the files on? If they don't crash there, then odds are it's something specific with your machine.
With regards to resources, do you have significant free space available in your system TEMP area? Have you defragmented your drives? How much memory does your system have? Do these crashes occur at any time or after you've been working on the machine (from a cold start) for a while?
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