Crazy POP Account problem receiving emails

I am on Mail 2.08, and my ISP is Media Temple (shared server setup).
I have one account will not download email! It has exactly the same settings as others that work.
I can Get Info and Mail shows that my test message exists on the server. I can go on Squirrelmail and see the mail is there. I can set up the account in Entourage and download the email on the server no problem. I can use this account in Mail to send the test emails (smtp works). I run Connection Doctor and it logs in and says account is fine. There are no errors showing up in any attempts to download the mail, just a spinning wheel and then no mail in the inbox!!
I erased and set up the account on Media Temple's servers. That did not work. I have erased and set up the account within Mail multiple times. I threw out the plist and re-entered the account in Mail and that did not work. I wish I could download a new version of Mail so I can delete this one but don't know how to find that online.
I don't think there is any kind of cache or anything to clear with Mail.
I should note that on my first setup of this account, I set it up as IMAP. My primary email account is IMAP and works great, but when I was trying to make this new account work, Mail.app goes crazy with where it puts the folders for Sent, etc and what is mapped to what. So I then deleted it as IMAP and made new one as POP. I cannot find any evidence of a remainder of this work but wanted to note it here.
Media Temple tech support say they have many Mail.app users calling in with very mysterious problems like this one, that they cannot replicate and often like this where there are other accounts with the exact settings that work while others do not. Or that they suddenly stop working and the users cannot figure out why. I even tried to set up a server-based alias for this account on Media Temple to reroute the email to a new account that I can download on Mail.app but it would still not download them!!
Help!!!
Thanks in advance for any advice, this has been hard to figure
Macbook Mac OS X (10.4.6)
Macbook Mac OS X (10.4.6)

Well, I don’t know why it doesn’t work as POP, but if what you really want is to set up this account as IMAP, it seems to me that what you should do is fix and/or understand that instead...
Anyway, assuming the account is actually supposed to work using POP as well and that it has been configured correctly, go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Also, try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc., and see whether that makes a difference.

Similar Messages

HT4519 Having problems receiving emails at work on virginmedia account on my ipad air, any suggestions?

Having problems receiving emails at work, virgin media account, on iPad air, any suggestions to overcome this problem.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.htmlhttp://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.htmlhttp://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Both of my imap accounts stopped receiving email.

Both accounts quit receiving emails at about the same time. One on 5/28 in the evening. The other on 5/29 in the morning. They had been working fine for years. I deleted the password from one of them to see if this was an issue, but neither account requests the password when I restart TB. They both sit with an hourglass symbol without requesting pwd entry. I have sent test emails to these accounts. All of my POP3 accts are working just fine and my iPad can pick up email from both of the imap accounts. Is there something else that I should try to do?

never asks for a password. sounds like an anti virus issue. ie your anti virus is not letting the process of getting mail happen.
Try
Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.

Problems Receiving Emails and some data on WIFI since latest software update.

Problems Receiving Emails and some data on WIFI since latest software update.
My blackberry torch will not receive emails on wifi since the latest software update, I've tried numerous wifi networks and several handsets, even had them replaced and received a brand new. Still the same problem.
When turning off the wifi network on the torch, the phone will stall for 5-10min while it tries to communicate with the network (vodafone) to receive outstanding emails and data.
Can someone please inform Blackberry and get a quick fix on this

Sounds like you have Do NOt Disturb turned on.
settings - do not disturb - off

How do I set up my icloud account to receive emails on my ipad ?

How do I set up my icloud account to receive emails on my ipad ?

Try this
Setting > iCloud > Turn on the iCloud e-m
iCloud: Set up iCloud Mail on your devices
Best of Luck

How do I set up an account to receive email from my SMTP relay Server. Have I made a SMTP Server config error?

Hi,
How do I set up an account to receive email from my SMTP Relay Server?
I've setup the SMTP feature and set my Server to use anonymous authentication.
Things appear to look ok.
But I can't connect make a test connection to it when I am trying to add an email account in Outlook.
I could be doing something wrong here.
This is my process.
1. I have setup my SMTP Server.
2. Created a user account in AD and given it an email address.
3. Opened Outlook and tried to manually add a POP3 account by specifying the incoming and outgoing Server details.
But when I go to test the connection on the email setup it keeps failing.
Please help.
Thanks

Hi Midi25,
As Florent suggested, please use Telnet to test SMTP Communication. For more details, please refer to following articles.
How to Use Telnet to Test SMTP Communication
XFOR: Telnet to Port 25 to Test SMTP Communication
In addition, please also refer to following article and check if can help you.
How to Configure a Windows Server 2003 Server as a Relay Server or Smart Host
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

HT1430 I am having problems receiving emails on my mini ipad, if my wi fi is not on for say 2 days then I switch it on it will not give me the last 3 days emails, only the day I am on.

I am having problems receiving emails on my ipad mini, if my wi fi has been off for 3 days for eg. when I switch it on it will only send me emails from that day and not from the previous 3 days

Have you already looked at these emails on a computer?

Having a problem receiving email with Outlook

Hello all:
Just installed a WRT54GS.
I am having a problem receiving email. Sometimes it comes through but most of the time I'm getting am error message 0X8004210A which is a timeout error. I can send email OK.
I have port forwarded 25 and 113 as well as trying to port trigger these.
Using Outlook for my email.
TIA
Message Edited by Segwin on 09-05-2006 04:45 AM

Sir,
Try to check on your outlook properties...
make sure you have to make sure that you have the correct incoming server..

HT201320 my yahoo account will receive emails but I cannot reply or send. why ??

my yahoo account will receive emails but I cannot reply or send back, says is not responding.

How could anyone possibly know? You've chosen to not provide any details of what happens when you try.
We're not mind readers.

Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520

Hello
I would like to remove a gmail email account from my blackberry. I've removed the account from my service books (deleted them) but I still receive emails from this account.
I also am getting emails twice from my hotmail account (my main account which I'd like to keep). I also only don't get the delete from handset- mailbox option, only delete or cancel.
Grateful for any help.

Please try this FIRST, using your BlackBerry browser...
• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.
If that works and completes your email setup/editing, good.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Mac Mail POP Account Not Receiving Messages

Using Mac Mail, I am suddenly not receiving messages in a POP account. The gmail account I use is working normally. Under connection doctor both accounts are green. Help, please?

Same problem here since upgrading to Mail 7.1 (1827). All the settings are seemingly correct. The emails are marked as 'Read' on the server but are not downloaded.
The emails are also deleted a week later as set in preferences.
Thinking the emails may have gone elsewhere I used Spotlight to look for them. No success there.
Real puzzle and yet another glitch on the latest Apple Mail.
Come on Apple, get your act together.

Problem receiving email via Jetpack

I invested in a Jetpack 4620L last June (2012). When installed on my Dell laptop running windows 7, MS Outlook reported a "send/receive problem" and was not receiving email....send was fine. If I connected via an alternate WiFi service, send and receive worked flawlessly. If I then switched back to Jetpack, email worked perfectly and remained so until I had to reboot when Outlook again would report a "send/receive error" since Jetpack was my default connection. I reported the problem to Verizon tech support who escalated it all the way to the manufacturer and told me it was a known problem and they were working to correct it. That was months ago and I had not heard back from Verizon when I called last weekend on tech support again with no success. Has anyone else encountered this problem?,,,or better yet, found a solution they would be willing to share? They are suggesting it is a Microsoft problem but my instinct and exoerience suggest that, if this were so, Outlook would not behave normally when I connect via an alternate WiFi service, i.e., the connection should not determine the performance of Outlook if it is configured correctly initially. Help???

I have the same problem. After I upgraded to 4.0.2, Yahoo Mail has stopped pushing emails. I downloaded iTunes 10 and synced last night and the effect was worse. I have not received a single email since this morning. I logged on to Desktop Yahoo and I have plenty of new emails. Same thing with Gmail, I did not receive any despite actually having some new ones.
I deleted the email accounts and set them up again and still no luck. I turned off the phone and back on and still no luck.

Problems receiving email from United Airlines

I can not receive email from United Airlines! I tested this to isolate the problem in multiple ways- I requested the United flight itinerary be sent (via a web request) to my address at [email protected] and [email protected] and to my @icloud address. None of them worked. Then I had the same itierary sent to a work email address on the same computer and same network and received it no problem. I checked all my junk mail filtering- nothing from United was apparently flagged either on the web-version of macmail or my laptop macmail. Then, I requested United send the iterinary to my husband's @mac.com account- also would not go through! Again, tried same request to my work address- same host (ATT), same hardware, same network, same 5 minutes, same request from United. -- got the itinerary no problem. I could FORWARD the work email containing the United itierary to my @mac address-- got it- same 5 minutes etc. So this has got to be a filtering problem from Apple that they have not told us about! I cannot believe no one else has noticed thisn (see a Yahoo problem that others have reported)! I cant figure out how to let Apple know there is a problem!

Mail – Troubleshoot Send and Receive
Mail Problems
Mail
iCloud - Mail Troubleshooting
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback

Mail 4.5 problem receiving email (imap)

I am using mail 4.5 and all of a sudden have stopped receiving emails. my iPhone continues to receive but not my laptop. Connection Doctor shows all green. I can still send an email but it seems to take a while. I have a consistent spinning gear next to the mailbox that won't respond. Ideas?

Thanx for the direction... I missed that it was a menu item in Mail. The email account is "RED" and the following was the most recent detail posted:
WROTE Jan 24 11:11:33.855 [kCFStreamSocketSecurityLevelNone] -- host:pop.mail.com -- port:110 -- socket:0x115ec4460 -- thread:0x11892a790
CAPA
READ Jan 24 11:11:33.908 [kCFStreamSocketSecurityLevelNone] -- host:pop.mail.com -- port:110 -- socket:0x115ec4460 -- thread:0x11892a790
+OK Capability list follows
TOP
USER
UIDL
STLS
SASL PLAIN
IMPLEMENTATION trinity
WROTE Jan 24 11:11:33.919 [kCFStreamSocketSecurityLevelNone] -- host:pop.mail.com -- port:110 -- socket:0x115ec4460 -- thread:0x11892a790

Roadrunner /POP account / problems

One person I know was unable to receive e-mails from me. The letters would bounce back to me several days letter with the usual list of possible excuses like "maybe there is a network problem with aol" etc etc. But once and while a letter would get through. Now it's happening with another person only the reasons are getting stranger. A msg said my e-mail was refused because Hot Mail was blocking my IP because of compliants. Roadrunner confirmed that isn't the case. Another person get some letter and not others but I get no return letters or reasons. What the heck is going on? I send e-mails all over the world successfully every day but I get send them to my neighbors? Roadrunner said there was a problem but they are working on it. Frankly I don't think they know what's going on. It's pretty serious when you think your e-mails are being refused when they're not. They gave me a case # and said to call in 24 hours. (I have a POP account / smtp-server) Version 2.0.7 I'm not very hopeful as it seems they don't have a clue what's going on. They said their logs indicated I can't send or receive but I can send and recieve but not to and from every address.

I'm having a similar issue--my messages to my friend with a hotmail account keep getting bounced back, saying the return address (mine) is refused or can't be verified or something along those lines. Anyone have any idea to resolves this?

Crazy POP Account problem receiving emails

Similar Messages

Maybe you are looking for