Creat PDF funtion in Word 2010 Not Working Correctly

Question

Hello.
We recently installed Adobe Acrobat XI Standard within our orginization. We are having issues with our company letter head and the Create PDF function within Word 2010. When we attempt to use the Create PDF function, it creates a PDF that has the letterhead elements, but no text on the page. When we select to print to PDF, that option works without issue. Can someone lend some advice here?
Thank you!

Answer 1

Hi LotteNZ,
Just for clarification, I'm using PowerPoint 2010 and Adobe Pro XI.  I have an ongoing project for which I have to produce a PDF based on a PowerPoint file that has a lot of links.  I eventually found an actual Adobe person who answered my question so I could stop looking for features that don't exist.
Here's the bottom line:
- Links that go to Next, Previous, First, or Last slide will work correctly in the PDF
- Links that go to other specific slides within the file will not be transferred to the PDF
- The links that don't get "inherited" in the PFD have to be re-created in the PFD (which isn't difficult -- just tedious when there are a lot of them)
Adobe is aware of this but the person who wrote me did not know of any specific plans to fix it in future releases (which doesn't necessarily mean that they won't).
I think Adobe supports "its own" first, which makes sense.  I believe that If the source file was created in InDesign, all of the links would be supported.  But for a variety of reasons, in my case, my source file has to be PowerPoint.
It's annoying having to recreate links every time I make changes in my source file and so one trick I've learned is to only replace pages that have changes.  It's an imperfect system, but it does speed things up.
Hope that helps!
Fifi
www.FifiKlein.com