Create a ipod or iphone version

I try to create a ipod or iphone version of this movie but when I try the audio comes in fine but the picture is all white. Is there a fix for this?

Maybe I should add:
I am using EyeTV (3.1.1) to record TV Shows and then export them using either:
Format Name: iPod (Smallest)
Video: H.264/AVC, 320x240, 25 fps
Audio: MPEG-4 Audio, Stereo, 48000 Hz or
Format Name: Apple TV
Video: H.264/AVC, 720x576, 25 fps
Audio: MPEG-4 Audio, Stereo, 48000 Hz
All files (after importing them to iTunes) show the same Kind (MPEG-4 video file), Bit Rate (125 kbps) and Video Codec (H.264). They differ in Total Bitrate and Dimensions.
Nevertheless some of them (regardless of their in EyeTV exported format) cannot be copied to my iPhone.
As to my understanding ALL MPEG-4 video files should be copied to the iPhone as Total Bitrate and Dimensions should not be of any relevance (I was told iTunes Music Store Files vary in Bit Rate, Total Bitrate and Dimensions and can be synchronized with any iTunes compatible device). Please correct me if I am wrong.
Thank you for sharing your experience,
Axel
EDIT: Using VisualHub I converted a by iPhone not supported file to iTunes - optimized for all devices - and was then able to synchronize it. What can VisualHub do what iTunes is incapable of?

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