Create a new mass Change

1) Is any one know the steps to create a new mass Change?
2) What is the relation between mass Change definitions and mass Change group, which one I need to create first ?

iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
 Cheers, Tom

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http://support.apple.com/kb/HT1918
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@fernandamagalhaes
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http://support.apple.com/kb/PH2613
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Create a new mass Change

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