Create a PDF form and 1/2 the people can't submit

Hello,
I create a Acrobat Pro 9 form. In it I created a submit button. I then I uploaded to my acrobat.com account to track response. 1/2 the people have been able to submit it without any problems. So it is working. The other half say when they hit the submit button it does nothing. I have made sure they are using Reader 9 or higher. What else could be the issue?
Thanks.

Hello,
You're in the forum for the product Adobe FormsCentral (http://formscentral.adobe.com), a service that allows you to create and distribute forms online. We can't help with questions about issues with PDF forms. I recommend taking a look at the Acrobat User Community site and reposting your question to the forum there:
www.acrobatusers.com/forum
You could also try re-creating your form using FormsCentral... nudge nudge... just a thought.
Best of luck!
Rebecca

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Create a PDF form and 1/2 the people can't submit

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