Create a personal email on a corporate device
Greetings:
I have a BES user that wants to access his personal email (gmail) from the device (8820). But every time we tried it gave an user/password error while configuring thru the personal email setup option.
Solved!
Go to Solution.
Hi there!
Then there is something wrong with the credentials -- special characters, alpha versus numeric, something. If configuring via the device isn't working, try going from a PC to the BIS website and configuring it there:
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10154
Personally, I never use the device interface to BIS anymore...it's just too easy to mis-type something. The website interface is much simpler to get right.
Oh -- and make sure the user logs into GMail first and enables POP or IMAP (depending on their desire)...if those aren't active, then access via POP/IMAP can't work.
Let us know how it works out.
Cheers!
Message Edited by sdgardne on 07-15-2009 10:57 AM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
Similar Messages
-
Can't create a personal email account on my Blackberry Curve 8520.
I cannot create an personal email account on my Blackberry Curve 8520. I’ve already followed some of the instructions from this forum and on the main website of Blackberry but still can’t create an email account for my phone.
These are the steps I’m doing when I’m trying to create and email.
From the home screen, go to Setup.
Click Setup Wizard.
Click Email Setup.
But when I’m in the email setup, the only option I have is the “I want to use a work email account with a Blackberry Enterprise Server.
I don’t have the option of “I want to create or add an email address”.
Now, how can I create a personal email account on my phone?
I hope somebody can help me in my problem.
Solved!
Go to Solution.Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
After creating an iCloud email will I still recieve emails from my old email account account on my devices?
If the old email account is a non-iCloud email account, then yes. You will continue to receive email from your old account as long as it is still set up in Settings>Mail,Contacts,Calendars.
However, if the old email account is an iCloud email account, you will have to add it back on your devices in Settings>Mail,Contacts,Calendars>Add Account>iCloud, then sign in with your old iCloud account IC, in order to continue to receive it on your devices. If you do this, the old email will be fetch only, not push. -
PERSONAL EMAIL not getting to device
This all started yesterday when App World wasn't recognizing my password which I KNOW was correct - even reset it like 4 times. THe phone didn't even trigger the security swipe after the 10th attempt like it was supposed to. I had to do a security swipe twice to be able to get into App world. I restored and I set everything back up. I noticed my email account was gone so I set it back up. When clicking the envelope icon it opens the mail box. I noticed I wasn't getting any new emails so I tried sending one. Said "Messenging Services are not set up" blah blah and took me to teh Wizard where there was my email account setup already setup. I have been on the phone with ATT for probably 3 hours and they can't fix it. All the things, rebooting by taking out the battery, powering down, deleteing the eamil on the phone, and/or on the BIS url and adding it back, sending the Service books, reregistering the phone - none of it worked. My email is through Comcast and was nothing overly difficult. It is configured as they show for pop3 mail. So I restored my old email messages from a backup that I had thankfully accidentally created yesterday morning. All old my emails are back, After setting up the email account AGAIN is has a little number 1 under the email account icon. I can SEND emails that arrive at destination and on my comcast account and in Outlook on my computer, but don't make it to my phone as incomig messages. ANd the outgoing take a LOOOOOONNNG time and have to be resent but finally go. I am still not able to get incoming email to the phone. I am HOURS AND HOURS into this and very frustrated. They told me to call Blackberry>
Has anyone hadworker37 wrote:
Jeffster,
I've been careful to make sure I was sending private messages and I'm sure that happened since they are not showing up on this community site. But to make sure, I just now went to the private message link you gave me previously and posted a new message. After I clicked the blue Send button, I got the message: "Your private message has been sent." This new message is now listed with my previous private messages and they are all showing "Not Yet Read." In my last message, I gave them the domain name and IP address that is getting blocked.
ATT Uverse Care can read the PM w/o it showing up as read. Having said that, their hours are 8a-11p M-F EDT and are around on some weekends.
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
-
Please help...because now im stuck with a phone i cannot use.
mike350z wrote:
... now im stuck with a phone i cannot use.
Sorry... not much anyone here can do...
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
Cannot setup personal email; missing icons and setup options
OK, I just recieved a used (although wiped) Blackberry Curve 8310. I'm super frustrated with trying to set up my personal email address. I'm college educated and pretty intelligent, but for the life of me I cannot figure out how to get my Gmail account to run directly from my **bleep** smartphone, without having to resort to Google's Gmail app.
I've tried to follow a lot of the online documentation, the user manual, etc., but the contents of my phone deviate from that of the intructions. For example, Google's instructions for setting up IMAP on your Blackberry instruct you to go into the Blackberry Setup >> Personal Email Setup. Personal Email Setup does not exist on my Blackberry, only the option to set up enterprise email. Fail.
Blackberry's own site instructs the user to either click on the Email Setup icon on the home screen (don't have said icon) or run the setup wizard and select "I want to create or add an email address" (no such option exists in the setup wizard, just an option that reads "I want to use a work email account with a Blackberry Enterprise Server.") Fail x2.
Further, I've set up my Gmail account through the Blackberry site, but apparently that didn't do much of anything. Fail x3. I've also then sent "service books" to my device in desparation. Fail x4.
I've also gone into Advanced Options >> Host Routing Table >> Register Now, and I've waited over an hour to something... anything good to happen. Again, I've been disappointed. Fail x5.
I'm running the Blackberry OS 4.5. I'd like just like the ability to use native, basic email.Arz wrote:
HI, I have a new blackberry storm 2 9550, an i need to setup my personel e mail, but i cannot.. i follow the instruction by goint to setup wizard - e mail setup, then it tells me : your e mail account is already activated for enterprise use. how i can create a new e mail account if i dont have the option to create a new one
Hi and Welcome to the Forums!
As per the above, you likely do not have an adequate data plan from your carrier. Contact them to find out about gaining a data plan from them that will enable the Personal Email option on that screen. Or -- if you indeed already are setup by your company for Enterprise email, it may be that they restrict the use of personal email accounts on corporate BBs.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Can't access personal email and therefore can't access internet on 8703e
Hi there, I am having a very large problem, and it will take a while to explain. I spent most of yesterday trying to fix it, but all to no avail. Ok, so I bought a used 8703e BlackBerry on eBay, simply because Verizon is getting rid of their unlimited data plan on July 7 but will grandfather in those who have the plan before that date. Since I only had a regular phone, I needed a smartphone that was capable of having the plan so I could lock in. Unfortunately, I don't upgrade until August, and it would be stupid to buy a real phone before then. Hence, the BlackBerry. Now I activated it ok, and the calls and text messaging work. However, I only have the option to add an Enterprise email account under the setup wizard. I do not have an email setup or email settings icon like everyone says I should. Therefore, I cannot access my service books, and cannot sign the user agreement, and cannot get online. I saw online that this problem might be because it had an IT policy on it. Also, when I called Verizon, they said this was probably the problem. So I went through the steps listed - I upgraded my OS to the beta 4.5, I used the jl_Cmnder, I tried the policy.bin thing. In a way, these actions were successful - they eliminated the firewall that had previously been enabled. But it hasn't changed anything else. I saw that there was an option to create a Blackberry account online so that I could send myself the service books, and I thought that might work now that I disabled the firewall. However, for some stupid reason Verizon won't let you create an account online; it has to be done through the wireless device, which I can't do because I can't access the internet because I can't set up email and agree to the user terms. Ahh! In addition, I have done the Advanced Options - RHT - Register Now thing many times, and it doesn't seem to do anything. I just really need help. Is there a way to manually load the option for personal email on to the device? I think that if I could do that, then I could receive the service books, and all would be well. Thank you for taking the time to read this word vomit, and I anxiously look forward to your response!
Hi and Welcome to the Forums!
There is no manual way to add the Personal email configuration to a BB. That is 100% pushed by the carrier, when the proper data plan is enabled. But, if the carrier does not natively support that model BB, they most often will not push the SBs. You would have to do some very tedious things to acquire and install the SBs. Using a non-native BB on a carrier network that does not support it natively is very tricky indeed. I suggest you first obtain a commitment from VZW that they will allow your specific device on their network. Next, see if they support it natively; if they do, then go back to them for formal support...you are paying them for this service and they are not delivering it. If they don't natively support your model, then you will have a lot of tedious work to do in order to get it all working.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I want to use my Time Capsule as a central 'hub/hard-drive' in order to keep all my working files in one place. I then plan to use my laptops/desktops as peripheral devices for editing and creation of these files. Is it possible? To create a personal cloud?
Can someone advise as to whether i can do the following:
Future Internet connection -------------------TIME CAPSULE (containing all files) -------------- Backed up on the WD 2T Hard-drive I have
(not connected yet) I (*connected to timecapsule physically)
I
I I I I I
Macbook Pro iMac HP (PC) OLD Macbook Pro iPhone
(used for remote working) (Used for home working) (used for heavy CAD and rendering) (not being used for anything at the moment) (& iPods)
I am looking to have all my files in one place as i am hopelessly disorganised. I know the online clouds are a good solution (used Dropbox at work and uni for 3 years) however i am wanting to create my own 'dropbox/icloud' at home. So whenever i get back home with my laptop, any work i have been working on whilst out that day is updated to the timecapsule, and then ultimately as i turn on the other devices, they update to those newer versions of the files. Please tell me that the 3TB time capsule i have can do this, otherwise it feels rather overpriced as a wireless storage device?
Another note (to those in the know) If i am to be working on large files (REVIT/SOLIDWORKS/KEYSHOT/CREO/AUTOCAD) - is the timecapsule connection good enough to support editing and updating these files?
I know i may be asking a question that many have before, but as a bit of a technical novice I wanted a clear-cut answer to my specific circumstances. Your help is greatly appreciated.
(*can i use this WD hard-drive that is connected to the Time Capsule as a back up? so that the time machine back-ups/any back ups are also backed up onto this one? can the WD be a backup for the TC?)
Kind Regards
JoeThe diagram was supposed to look more like this......
Internet ---------TIME CAPSULE(containing all files) --------WD 2T Harddrive
I
I I I I I
Macbook Pro iMac HP (PC) OLD Macbook Pro iPhone
Sorry!
Regards
Joe -
Email messages from my personal email account are being posted (copied) to SMS messages. I have a new cell device (swtched from Droid to iPhone) and this is happening on the new device also. The copy/forward to SMS is NOT being initiated by my email provider, and not by Gmail. How do I end ûVerizon's forwarding my personal email to SMS?
Thanks.Maybe I'm missing something but how can Verizon have control over your personal GMail account? Sounds like you do have your email set up to forward to sms.
I have certain emails that are forwarded to me as SMS but that is an option that is enabled on the email side of things and is independent from Verizon. -
How secure are my personal emails and chats using the iCloud if my daughter just synced all our family apple devices to the cloud?
Welcome to the Apple Community.
http://support.apple.com/kb/HT4865 -
Change Person template applied to new customers created via incoming email
Hi,
Has anyone ever tried to change what Person template is used when a Customer is created via incoming email?
Up to now we’ve just had one “Customer” Person template and this is applied to new customers created via incoming email and via AD synchronisation.
What I want to happen is for Customers created via AD sync to continue picking up the existing Person template, but I want Customers created via incoming email to pick up a different Person template. This template has various fields set to different defaults (e.g. it’s Organisation set to “External”, Customer Profile set as “External”).
If anyone can point me in the right direction it would be appreciated.
Thanks,
IanThanks both for the advice. I decided to go for the "easier" option of using INBOUNDMAILIA2 (as it's something I have used and modified a lot in the past).
In case anyone is interested, this is the main bit of the code I came up with. Although not perfect - as it doesn't actually apply a different Person template - it does update the keys fields that allows us do what we want.
! /* If Call Template is 'Valuation' and the Customer is external (user has no Domain set) then set various Person attributes:
! /* Set custom 'Don't Email' flag to TRUE; 'Customer Profile' (Department) to 'External'; 'Organisation' to 'External' (if currently Unspecified)
SELECT @VALUATION_T_PLATE_NAME = CUSTOM_VALUE FROM CUSTOM_SYS_OPTIONS WHERE CUSTOM_ATTRIBUTE = 'VALUATION_T_PLATE_NAME' AND STATUS = 'A'
SELECT @TEMPLATE_REF_TO_MATCH = CALL_NUMBER FROM CL_CALL_LOGGING WHERE TEMPLATE_IND = 1 AND T_PLATE_NAME = @VALUATION_T_PLATE_NAME
SELECT @TEMPLATE_REF = TEMPLATE_REF FROM CL_CALL_LOGGING WHERE CALL_NUMBER = @ITEM_NO
IF (@TEMPLATE_REF = @TEMPLATE_REF_TO_MATCH)
BEGIN
SELECT @CUSTOMER_REF = USER_REF FROM CL_CALL_LOGGING WHERE CALL_NUMBER = @ITEM_NO
SELECT @USER_DOMAIN = USER_DC FROM AR_PERSON WHERE REF = @CUSTOMER_REF
IF (@USER_DOMAIN IS NULL)
BEGIN
UPDATE AR_PERSON SET CUSTOM_CHECKBOX_1 = 1 WHERE REF = @CUSTOMER_REF
UPDATE AR_PERSON SET DEPARTMENT_REF = 1 WHERE REF = @CUSTOMER_REF
SELECT @ORG_REF = ORGANIZATION_REF FROM AR_PERSON WHERE REF = @CUSTOMER_REF
IF (@ORG_REF = 0)
BEGIN
SELECT @ORG_REF = CLIENT_CO_REF FROM AR_CLIENT_COMPANY WHERE CLIENT_CO_NAME = 'External'
IF (@ORG_REF IS NOT NULL)
BEGIN
UPDATE AR_PERSON SET ORGANIZATION_REF = @ORG_REF WHERE REF = @CUSTOMER_REF
UPDATE CL_CALL_LOGGING SET CLIENT_COMPANY_REF = @ORG_REF WHERE CALL_NUMBER = @ITEM_NO
END
END
END
END -
HT201320 How to separate my business from personal emails?
I want to separate my business from personal emails. I want to set up another email address. In Linkedin I couldn't use the one I have to set up a company page because it's already associated with my personal Linkedin accoung. Can I create a second email address with my business name? Linkedin wouldn't excepted the .mac.com address. Thanks for your help!
Any new iCloud account will be assigned an @icloud.com address at this point. If LinkedIn will accept this, you can create a second iCloud account on your device by going to Settings>Mail,Contacts,Calendars>Add Account>iCloud. However, mail synced with a "secondary" iCloud account like this will only be fetch, as push is only supported in the primary account.
Otherwise, you'll have to set it up using another email provider like Gmail. -
Setting up personal email on new blackberry pearl
Hi all,
I have recently purchased a Blackberry Pearl and am trying to set up my personal email however I am not being given the option to create or add a new email address....only getting the option for 'enterprise server account for a work email'. Can anyone assist with this please. I am not getting any response from my provider and need to set this up urgently.
Regards
JWWHi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Storm 9530 Personal Email Setup Option not there
I recently just bought an unlocked Blackberry Storm 9530. I am new to the Blackberry OS. I put in my SIM card and texting and calling works fine. I am trying to use my Yahoo email on the device but I cannot configure it. When I go into Email Setup, there is no option for "I want to create or add an email address" but only "I want to use a work email account with the BlackBerry Enterprise Server". I don't have an Activation code so I am look for the option to add a personal email. The problem is that it is not there to select. What should I do?
You need a specific BlackBerry data plan on legacy devices. If you do have it, then for some reason you didn't get the service books. If you don't, then once you add it you will receive the service books and then have the capability to set up Internet email.
Contact your mobile service provider. Either add the BlackBerry plan if you need it or else have your service provider check your account if you are supposed to have the plan already. And your provider can resend service books if that is what is needed.
- Ira -
How can I use multiple ipad's on one account without sharing individuals personal email accounts?
Is it possible to have multiple ipads on one account and share info, but also allow the individual users to have personal email that is not seen on the other ipad's? We have all ipads on same icloud account because we all need to see the same ical. It seems like that's the problem. If it IS related to icloud then if we have separate icloud accounts, how would we share the main ical otherwise? Sharing the ical is very important for this business so everyone can access the daily schedule. Of course each user still wants to have private email.
Hope this wasn't too confusing!
Thanks!
Doreenyou could set up the main icloud itunes acount for ical and not have in setup on the devices
and share the calandar with the other itunes accounts on the devices
or only have it on one device
devices have the users indervidual itunes icloud setup
they should be able to access the shared "main" itunes icloud ical account once it's shared
http://howto.cnet.com/8301-11310_39-57542557-285/three-methods-for-sharing-an-ic loud-calendar/
if the devices are company owned you could go futher and setup find my iphone on the main itunes account
and not on the user icloud accounts
Maybe you are looking for
-
Archive Logs NOT APPLIED but transferred
Hi Gurus, I have configured Primary & Standby databases in same Oracle Home. OS version is OEL 5. Database version is 10.2.0.1. I could get the archive logs in the standby site but they are not getting applied in the standby database. I don't have OL
-
How do I get Flash Player update installed?
When trying to install an update to Flash Player update it tells me it can not install with Mozilla Fire Fox. Also, tells me I have it already but I do not. Also, tells me to uninstall Exlorer, Fire Fox and Adobe before installing. Can you please jus
-
When I receive an email with a .pps file, there is no audio when it's played back.
-
Need help!!My camera icon is gone!!
Hello. I recently bought iphone3GS. My 2 year old was playing with it one day and now I see that my camera icon is gone!! I searched for "camera" but no result. How do I get it back so I can use the camera function?? I am a newbie so detailed help wi
-
Z97i Gaming bios settings clearing after power is disconnected
I've just received a Z97i Gaming mobo with a Devil's Canyon i5 4690k. Whenever I remove the powercord from the PC the bios settings clear, including the date and time etc. I've tried updating to bios version 1.1 but the problem persists. I've read th