Create A/R credit memo based on paid (closed) A/R invoice.

Hello All,
Many customers need a possibility to create credit memo based on paid invoice to make control on sales quantities, sales price with any discount and cost of good sold.
Is there a way to create A/R credit memo based on closed A/R invoice (Paid) in B1 ?
Best Regards,
Khaleel Abu Dayyeh

Hi Khaleel,
You have to Cancel Incoming Payment to Open AR Invoice.
Then pass AR Credit Memo for that Invoice which was Closed after Creation Incoming Payment on behalf of this Invoice.
So Cancel Incoming Payment and Open AR Invoice and Create Credit Memo on Behalf of Invoice.
There is no other work around for this Scenario
Hope this helps
Regards::::
Atul Chakraborty

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