Create a static phone with extension number

Hi
I want to create a new phone in CUCM 8.6 for reception which cannot be logged out but also has an extension number. I have already have the phone installed with the mac address on CUCM and description but when i plug this in it still asks for staff login to make external calls. I am also unable to make internal calls to it from my phone.
Any assistance would be greatly appreciated.
Thank you

If you're using EM, just don't use EM on that phone and assing the DN to it.
About not being able to make calls, if you hear "your call cannot be completed as dialed..." that's CSS and partitions issues.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

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