Create activity from survey reponse

Hi Experts,
I'm trying to implement a scenario in campaign automation (CRM2007) where an activity is created when in a survey response a particular questions is answered with a specific answer (for example, when question X has answer Y, an activity (task) should be created so that customer service can pick this up).
In the scenario outgoing mail as the response are generated in CRM. But how will i go about the creation of the additional tasks? After the decision node (when question X has answer Y --> campaign element Z) i put campaign element Z with communication medium Activity with an Activity Template associated to it. The workflow puts the business partner in the campaign element (number responses is + 1) but a activity is not created.
Your help will be very much appreciated!
Regards,
Marius

Implement these two BADI:
1. BADI: Campaign Determination
2. BADI: PAI Processing of Survey Data in Campaign Automation
Note: In the seconde BADI modify the method to add your transaction type.
IMG>Customer Relationship Management>Marketing>Marketing Planning anc Campaign Management>Campaign Automation-->Business AddIns
Let me know if you have any questions!

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Able to create activity from activity workbench without template, and allows user to clear , delete the template value.

Implement these two BADI:
1. BADI: Campaign Determination
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Hi,
I have the same issue. Any suggerence with this topic?
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Mon
Edit: It is solved. CRM_ORDER_MAINTAIN allows introduce a survey in an activity.
Edited by: Mon on Apr 7, 2008 3:51 PM

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What is meant by creating activity from external system.
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Correct the errors in the source transaction 2000764. The error messages resulting from processing the error can be read in the application log in the source transaction.
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Hi Experts,
We are getting this error when try to create Activity from Account application in PCUI. But the same thing is working fine in at GUI level & actions profile assigned to Activity transaction is also working fine at GUI level. But in PCUIit is throwing this below error.
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Correct the errors in the source transaction 2000764. The error messages resulting from processing the error can be read in the application log in the source transaction.
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Gregor -
Thanks for the information, but maybe I didn't state my question clear enough.
This is what I am trying to achieve and according to what I have read in the SAP Campaign Management Best Practice document, it should be able to be completed.
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Create activity from survey reponse

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