Create Change Request (SDCR) with BSP?

Dear Developers,
actually I'm searching for a BSP-application to create a change request (SDCR) from the SAP Enterprise Portal for Non-SAPGui-Users. Is there something from SAP that could be used in this case?
When not, which function modules are used to create a change request in the transaction CRMD_ORDER?
Thanks in advance,
Jens Sperk

Hello Udo,
today i tried this function module out and as i feared.. it doesn't work
Can you give me some more tips or a contact to a solution manager developer who can give me some more instructions about tables und function modules that are neccessary for creating a change request from web (enterprise portal). It's very difficult to debug this terrible source code
I think that soon there will be a huge demand for web based change management. This should be part of a next patch (I hope so). It's very hard to convince a non-SAP Gui-User from this practice to handel change requests.
Best regards,
Jens

Similar Messages

Authorization control for creating change request transaction

Hi,
We are creating the Change Request(SDCR) through support desk message by using action Create Change Document.
How can I control the creation of Change Request Document(SDCR).
By which roles i need to control this.
Regards
PK
Edited by: PK on May 14, 2010 2:19 PM

Hi,
I have removed the role SAP_SUPPDESK_PROCESS & tried to create Change Document . It allowed me to create.
Can you check & tell exactly which role is for creating Change Document.
Regards
PK

How to create change request

HI,
how to create change request for a program and how to compare versions ? how to release the task ? where we create change request ? how to transport it ? who will transport ?
In real time who creates change request ? developer or Team leader or Basis mainly in supporting project ?

The Change Request is that request when you do changes or create a program or configuration in the system. The system will automatically popu with the change request pop box , when you can give request name as defined by the system or can give your own request name with heading of what changes you have made while customization. The system will generate a request number and you save it. (e.g.:- SEDE-2785467) SEDE- means the Clients System name then followed by the system generated request number.
Now when you want to release the request you have to use the T-code SE10 where you can see the requests under the heading modifiable or released. Go to the modifiable option. Each request will have again an internal request number. First you have to release the internal request and then release the external request number. This will in turn released by the basis guys thru the T-code SM64 in a group when all the requests are pooled from different users.
The task is nothing but the what task you have performed while customizing the client system and the heading name which have given it for that task and generated a request for that task.
regarding your last question, change request is usually created by the developers or team leader. But the transporting is mostly done by basis.
regards
vivek
please reward points if this helps

Create Change request in background ChaRM

Hi All,
My requirement is to create Change request in mass in background. Is there any function module or BAPI which can be used for this purpose. I am looking to create Ur*ent correction, Normal_correction as well as administration changes with this method.
Regards,
Smita

I could able to create a CR and do my POC with the help of below function module.
SOCM_CHANGE_REQUEST_CREATE_RFC
Now I can built program to make CR of different type on top of it.
Thanks
Smita

Change Request SDCR - Sold to Party has to appear by default from IbaseComp

Hi,
TCode: CHARM_CREATE
In this screen I dont want to enter the Sold to party.
'Sold to party' has to come by default based on the IBase Component entered In Change Request SDCR Transaction. Is there any setting for the same.
In case of support desk when we create a message, sold to party comes automatically, Bcz in IBase Partner Sold to party is maintained. Like this can we make it for Change Request(SDCR) transaction.
Regards
Praveen Khot
+91 9724035023

Hello Praveen,
To make the "Sold To Party" be determined from the IBase in the SDCR, you have to adjust the partner determination procedure SDCR0001 using the same access sequence for "Sold To Party" than in the partner determination procedure for the SLFN (i.e. 0018 SAP Service: Determination via IBase/Ind Object from Ref. Object Set).
Then in CHARM_CREATE, leave the "Sold To Party" field blank. It will be populated during the creation. Go to CRMD_ORDER to check the assignment.
Hope this helps.
BR
Stéphane.

Creating Change request from an Issue

Hi, all.
We have created new transaction type for change request (SDCR at default) and have specified it for usage in parametre CHANGE_REQUEST in DNO_CUST04.
However, creation of a change request from a issue (problem) ignores this customisation. As has shown code research - the constant there is used.
Whether there are to it reasons or notices in the documentation?
Whether there was for you such problem and how you solved it?
Regards,
Konstantin

You need to maintain Transaction Types Mapping. Map your target procedure type (ZDCR) to your source procedure type (e.g. SLFN or ZLFN).
Do this in IMG task "Define Mapping Rules for Copy Control"

CHARM - Ibase while creating change request document

Dear All,
When we open the transaction, crmd_order to create change request, the ibase / component came by default as 0 / 0. I want that field to be blank, so that we can make that as mandatory field.
regds,
CB

Hi Yunus,
Your probably have changed the transaction type SLFN to a the customer namespace Z or Y. If this is the case you MUST also "Define Mapping Rules for Copy Control".
Goto SPRO -> SAP Solution Manager -> Scenario-Specific Settings -> Change Management -> Change Request Management -> Extended Configuration -> Change Transaction -> Change Transaction Types -> Copy Control for Change Request Management -> Define Mapping Rules for Copy Control.
Once at this point in the IMG make a copy of SLFN -> ZLFN. This will resolve your problem.
Kind regards,
Latief

Creating \ Changing Functional Location With Contact Person.

Hello.
I'm looking for BAPI / Function for creating/changing "Functional Location" with Adding, deleteing OR changing "Contact Person"
I Have found the BAPI's : BAPI_FUNCLOC_CHANGE
BAPI_FUNCLOC_CREATE
but thier is no option to handle with "contact person" .
(SAP Table "IHPA").
Best Regards'
Haim B.

Hello,
Instead of searching for any FM or anything. Go and create a flow thorugh LSMW and change the desired contact person through it..
I assure you this is the best and most efficient way.
first run LSMW and create a flow by changing the contact person of any one functional location and then assign the flow of that lSWM through external notepad file.
Get in the notepad all the desired FL you want to change run that within minutes your job will be done.

No popup to select active implementation cycle, while creating change Request

Hi,
I have two active Implementation projects.
While creating change requests, it is not giving any popup to select the specific cycle.
It automatically assigns to newly activated Cycle.
Please advise.
Thanks & Best Regards,
Kiran Sathyan

Hi,
if you would mention about sap solution manager version, this critical landscape transport and design before you state the problem, this would saved much time.
Now I dont think so Popup functions applicable for implentation cycles.
check out http://help.sap.com/saphelp_sm40/helpdata/en/1a/c39742042fc86ae10000000a155106/frameset.htm
and regarding closing the project cycle check this out below informations,
933705 - Closing inconsistent project cycles
Change Request Management scenario: Usual questions and known errors
question 10.
Make sure you closed open tasks, chk in tcode scma
Thanks
Jansi

Create change request

Hi,
I have program which change data in tables by the user .
when the user save his change i want a popup like in sm30 that will ask him to create change request.
his there any fm that will do this or something else??
Thanks.

If an Object needs to be transported from one server to the other then we need a Workbench Request/Customising requests depending on the requirement ie configuration or ABAP related developments.
If I am not wrong you intend to generate a number so that you can keep track of changes that were done and not to move from one server to another server.
In such a case just explore if you can generate an external number range and generate one NUMBER each for every change in the table using some wraper program and storing it in a table.
For generating a number you can use
CALL FUNCTION 'NUMBER_GET_NEXT.
Just an idea,not sure how far it is feasible
K.Kiran.

Creating Change Request from project structure

Hello.
Have somebody maked somthink like creating Change Request from Implementation project configuration structure? I want to initiate new change request directly from busines process step in transaction SOLAR02 for example.

Hi
Change request is created via action Create change document from support desk message
so in solar02 tcode...goto issues/messages tab and create a message then
crm_dno_monitor you can create a change request as i said and all the necessary data like ..system data,ibase etc is copied to ur change req from support message .
Regards
Prakhar

Intergrating Change Request management with satellite systems

Hi,
We are using SOLMAN with SCM functionality.We have integrated it r/3 and now integrating with XI.I have created the logical componenet for the system and added to the maintenance project.But when i enable the project for change request management it gives a warning and when checked in SLG1 it shows error message as no consolidation system for XS1(Developement sys) and no export system for XP1(production sys).All the configurations to be done in the TMS are done as per the instruction in the configuration guide and R/3 is configured in the same way which is working fine.Please give your comments on this.
Thanking you in advance,
Avinash

CLOSED

Incident resolver can create change request

Hi,
I'm currently trying to figure out how to implement security rights into a System Center 2012 R2 Service Manager environment and I'm seeing some strange behavior compared to what's being stated in the documentation.
For example:
I have created a user (sm_tier2) which I made member of a group (sm_tier2_users). I then created a new role based on the IncidentResolver role.
The table states that an Incident Resolver has the rights to create: Incidents, Manual Activity, File Attachment, Work Item Log, User Preference and Personal Notification. (source:
http://technet.microsoft.com/en-us/library/hh495625.aspx)
But, when I go to Change Management and click on Change Request, I'm able to successfully create a Change Request. Which is not something i expect looking at the table.
I've tested this on 2 separate environments both running System Center 2012 R2 Service Manager.
Is there any way I can see what a user can do within Service Manager? Clearly the description from the console don't reflect reality.
Thanks in advance,
/Kenneth
http://www.techlog.org | http://www.activewin.com

I found out the cause of this behavior. It seems that by default the Authenticated Users group is added to the End User role in Service Manager.
So what you actually get when you configure custom roles afterwards is "rights of SCSM user role" + "rights of End User user role" (since everyone is an authenticated user) - which is bad...really bad... Mainly because from a rights perspective an End User
can do a lot more than an Incident Resolver for example.
Next Question now is: What is the best way to handle this situation.
Options:
a) Remove authenticated users from End User role and replace authenticated users with groups containing end-users only and absolutely no users which have rights in SCSM
b) Create a new user role based on End-Users and limit this user role somehow that it can't create Work Items except the ones an End-User really needs (for example create incident from the incident portal)

Change Request SDCR- adding Actions

Dear Colleagues,
In the change request transaction I can see the ACtions "Authorize Change Request" & "Reject ECR".
So change manager can Authorize or reject from the actions.
If change manager require more information from requester, then chnage manager can do Reject ECR, but it will not allow you to use the same change request transaction.
So can we define one more action definition like"Provide more Details" & assign it to action profile SDCR.
How to define actions. Can anybody tell me.
Regards
Praveen K

Hi PK,
You can define your own actions in the Scenario Specific Settings in SPRO for Change Request Management. I am not sure about the documentation which you can refer to, but the steps are as follows (in brief) :
1. Determine the transaction type, the status profile and the action profile which you are using for your change request (If it has been customized for your client, ideally it is SDCR)
2. Right now, you should be concerned about the action profile only. Copy the SAP standard action profile and create a new action profile. In it, you can define the new action whcih you need
3. In the conditions tab, set the execution condition for the new action you have defined.
4. In the transaction type, give this new action profile's name, so that these changes are reflected in the change request.
I hope this helps you,
Regards,
Sneha Vyas.

SCSM/SCO - Create Change Request Published Data Not Set

In System Center 2012 - Orchestrator, created a runbook that creates a change request using the Create Change with Template object. When the runbook runs, the change request is created in Service Manager however the objects published data is empty.
I have search online on this error but I have not been able to find the cause of the problem.
Does anyone know why the published data is not being set?

NOTE: I tried to include screen shots, however I am unable to until my account can be verified, sorry.
My test runbook contains two objects, Create Change with Template and Append Line.
Create Change with Template is configured with:
My Service Manager connection
Class is set to Change Request
My specific template name
Fields includes ID which is set to CR{0}
NOTE: The SM Change Request template is a duplicate of the Minor Change Request with a few modifications including updates to the Title and activity, which includes a Runbook Automation Activity.
The Append Line object writes the ID, GUID and Title to a text file.
When I run the runbook, the Change Request is created in SCSM, yet the ID, GUID and Title are empty, see output file below:
ID =
GUID =
Title =
I am expecting the GUID to be set so I can create a relationship between the change request and another object in my production runbook.
As soon as my account is verified, I will reply with screen shots.
Thank you for your help.

Create Change Request (SDCR) with BSP?

Similar Messages

Maybe you are looking for