Create Dump of crashed Excel in 64bit Windows 7 when called by Winword
Hello,
we have two shared Office addins, one for Excel and one for WinWord.
The WinWord addin start Excel and open an Excel file.
Both addins are compiled using VS 2010 and C# 4.0.
Used Office is 64bit Office 2010 on 64bit Windows 7.
Now my problem is that Excel crashes when the Office addin opens a specific Excel file.
I tried to attach VS Debugger from the Excel addin solution after WinWord addin has started Excel and before open Excel File.
This worked, but the Debugger doesn't break when the Excel crash occured.
Unfortunatly no dump file is created either.
So what must I do to have at least a dump file when Excel crashes ?
tia
Hendrik Schmieder
Hi,
>> So what must I do to have at least a dump file when Excel crashes?
Would it help by using
ProcDump?
By the way, when did Excel crash, before the Add-in loading or after the Add-in loading? If it is after the add-in loading, you could also use log to identify the code caused the crashing.
For more information, you could also refer to Visual Studio Debugger Team Blog:
What is a dump, and how do I create one?
Since this question is also related to Visual Studio Debugger, so you could also consider to post this question to
Visual Studio Diagnostics (Debugger, Profiler, IntelliTrace) forum for more help.
Hope it will help.
Regards,
Jeffrey
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7 libdispatch.dylib 0x00007fff8b5b447f _dispatch_queue_drain + 235
8 libdispatch.dylib 0x00007fff8b5b42f1 _dispatch_queue_invoke + 52
9 libdispatch.dylib 0x00007fff8b5b41c3 _dispatch_worker_thread2 + 249
10 libsystem_c.dylib 0x00007fff8a77ed0b _pthread_wqthread + 404
11 libsystem_c.dylib 0x00007fff8a7691d1 start_wqthread + 13
Thread 8:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff83b46686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83b45c42 mach_msg + 70
2 com.apple.audio.CoreAudio 0x00007fff835035f1 Client_CAD_FindSubServer + 99
3 com.apple.audio.CoreAudio 0x00007fff835034a5 HALCADClient::ConnectToServer() + 71
4 com.apple.audio.CoreAudio 0x00007fff835032dd HALCADClient::Initialize() + 77
5 com.apple.audio.CoreAudio 0x00007fff83502b2f HALSystem::InitializeShell() + 19
6 com.apple.audio.CoreAudio 0x00007fff835023a2 HALSystem::CheckOutInstance() + 118
7 com.apple.audio.CoreAudio 0x00007fff83523ff9 AudioObjectSetPropertyData + 162
8 com.apple.loginwindow 0x00000001094be55f 0x10947a000 + 279903
9 libdispatch.dylib 0x00007fff8b5b6f01 _dispatch_call_block_and_release + 15
10 libdispatch.dylib 0x00007fff8b5b30b6 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff8b5b41fa _dispatch_worker_thread2 + 304
12 libsystem_c.dylib 0x00007fff8a77ed0b _pthread_wqthread + 404
13 libsystem_c.dylib 0x00007fff8a7691d1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff83b47fc6 __munmap + 10
1 com.apple.CoreServices.OSServices 0x00007fff8312d58a CFileLoaderDataController::~CFileLoaderDataController() + 44
2 com.apple.CoreServices.OSServices 0x00007fff8312d54f CFileLoaderDataController::~CFileLoaderDataController() + 17
3 com.apple.CoreServices.OSServices 0x00007fff8312d52e CIconFamilyLoader::CloseStorage() + 24
4 com.apple.CoreServices.OSServices 0x00007fff8312c53f CIconStorageEntry::Load(CIconFamilyLoader*, unsigned int) + 675
5 com.apple.CoreServices.OSServices 0x00007fff8312c27d CLocalRefToSharedStorageEntry::Load(CIconFamilyLoader*, unsigned int) + 141
6 com.apple.CoreServices.OSServices 0x00007fff83129449 _ISGetStorageRefFromLoader(CIconFamilyLoader*, unsigned int, unsigned int, unsigned int, unsigned int*) + 838
7 com.apple.CoreServices.OSServices 0x00007fff8315902c _ISUnflattenStorageRef + 221
8 com.apple.CoreServices.OSServices 0x00007fff831838ca _ISUnFlattenImageRef + 136
9 com.apple.CoreServices.OSServices 0x00007fff83122fb3 SFLMutableListItem::SetNewPrefs(__CFDictionary const*, unsigned short, OpaqueISImageRef*) + 1181
10 com.apple.CoreServices.OSServices 0x00007fff83122ab8 SFLMakeNewListItem(unsigned int, __CFDictionary const*, short, unsigned short, OpaqueISImageRef*) + 176
11 com.apple.CoreServices.OSServices 0x00007fff831252b6 SFLListBase::AppendFromListInfo(__CFArray const*, __CFArray const*, unsigned short) + 102
12 com.apple.CoreServices.OSServices 0x00007fff831727d7 SFLRemoteEntry::InstantiateFromPrefs(unsigned int*, __CFDictionary const**) + 349
13 com.apple.CoreServices.OSServices 0x00007fff83124f55 SFLRemoteEntry::MakeSnapshotList(unsigned int*) + 175
14 com.apple.CoreServices.OSServices 0x00007fff83124e20 _SFLCreateSnapshot + 80
15 com.apple.LaunchServices 0x00007fff89fdec8f LSSharedFileListCopySnapshot + 547
16 com.apple.LaunchServices 0x00007fff8a046254 _LSRecentsInit + 155
17 com.apple.loginwindow 0x000000010949120e 0x10947a000 + 94734
18 com.apple.Foundation 0x00007fff85e43cd2 __NSThread__main__ + 1345
19 libsystem_c.dylib 0x00007fff8a77c7a2 _pthread_start + 327
20 libsystem_c.dylib 0x00007fff8a7691e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff71a3ab00 rbx: 0x0000000000000000 rcx: 0x00007fff845aa3e4 rdx: 0x0000000000000000
rdi: 0x00007fb6354102d0 rsi: 0x00007fff845aa3e4 rbp: 0x00007fff567855b0 rsp: 0x00007fff567853b0
r8: 0x0000000000000010 r9: 0x00007fff56785540 r10: 0x00007fb63509dc00 r11: 0xa000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00007fb6354102d0 r15: 0x0000000000000000
rip: 0x00007fff82a7b250 rfl: 0x0000000000010246 cr2: 0x000000010f428000
Logical CPU: 2
Binary Images:
0x10947a000 - 0x10950cff7 com.apple.loginwindow (8.2 - 8.2) <8DCEF97F-3C6C-39EA-900F-5AAE666DBF8C> /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow
0x109743000 - 0x109748fff com.apple.BezelServicesFW (236.3 - 236.3) <766C14E5-8D2C-39A3-8038-3474987A541A> /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
0x10974f000 - 0x109751fff com.apple.framework.machinesettings (11.0 - 11.0) <B26DDE52-4495-3B0B-9602-8CC65F764646> /System/Library/PrivateFrameworks/MachineSettings.framework/Versions/A/MachineS ettings
0x10a97f000 - 0x10a993fff com.apple.DisplayServices (2.7.2 - 357) <C70DCB60-128F-3475-94F7-4DC5D9E1001A> /System/Library/LoginPlugins/DisplayServices.loginPlugin/Contents/MacOS/Display Services
0x10a9a5000 - 0x10a9acfff com.apple.DFSLoginPlugin (2.3 - 2.3) <49317E74-9FC6-323D-8CD1-26E1EFBECF04> /System/Library/LoginPlugins/FSDisconnect.loginPlugin/Contents/MacOS/FSDisconne ct
0x10aa39000 - 0x10aa66ff7 com.apple.BezelServices (236.3 - 236.3) <2F5973E9-F13B-3182-ABD6-9AEEAB467D87> /System/Library/LoginPlugins/BezelServices.loginPlugin/Contents/MacOS/BezelServ ices
0x10abce000 - 0x10abdbfff libGPUSupport.dylib (8.7.25) <F884DCD6-8234-3D23-BEC6-4EC4CE5101EF> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x10abe3000 - 0x10abecfe7 libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x10abf5000 - 0x10ac02ff7 com.apple.iokit.IOHIDLib (1.8.1 - 1.8.1) <6FBC3C8A-591A-34BB-9698-801BD23BDA44> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Co ntents/MacOS/IOHIDLib
0x10ae48000 - 0x10ae73fff GLRendererFloat (8.7.25) <BB54593F-07F0-392A-8993-CA844F4A20E8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x10c806000 - 0x10c9c4fff GLEngine (8.7.25) <8398B57C-EE2D-3006-940C-CECE8E719D3B> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x10c9fb000 - 0x10cb6bfff libGLProgrammability.dylib (8.7.25) <EE2DD8AF-C6C3-303D-976E-87B4AABF8371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x10cc26000 - 0x10cfbdff7 com.apple.driver.AppleIntelHDGraphicsGLDriver (8.10.44 - 8.1.0) <B42A1921-2D3F-33DE-B3A0-5E597CA7C2F0> /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle/Contents/MacOS/A ppleIntelHDGraphicsGLDriver
0x200000000 - 0x20092dff7 com.apple.GeForceGLDriver (8.10.44 - 8.1.0) <3851C869-C1CF-3EFE-A08C-025318833871> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff6907a000 - 0x7fff690ae93f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
0x7fff8148d000 - 0x7fff81628fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8162a000 - 0x7fff8162afff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8162b000 - 0x7fff8182bfff libicucore.A.dylib (491.11.2) <FD6282D8-DF3F-3842-8C2E-CF478D2B9669> /usr/lib/libicucore.A.dylib
0x7fff81dde000 - 0x7fff81e09fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff81e0a000 - 0x7fff81e72fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff81ec8000 - 0x7fff81ec8fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff81ec9000 - 0x7fff81ee8ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff81ee9000 - 0x7fff81ef7fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff81ef8000 - 0x7fff81f0cfff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff81f0d000 - 0x7fff8205efff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <C680EE1A-B4ED-3E77-A08C-DC47922ACA33> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff82060000 - 0x7fff8206cfff com.apple.CrashReporterSupport (10.8.3 - 417) <48EDDDF3-5720-39D6-B51F-D9AFB93327B3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8206d000 - 0x7fff82073ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff82074000 - 0x7fff8208bfff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8208c000 - 0x7fff82099fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff820c2000 - 0x7fff82101ff7 com.apple.QD (3.42 - 285) <8DF36FCA-C06B-30F4-A631-7BE2FF7E56D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff82102000 - 0x7fff82103fff libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib
0x7fff8219b000 - 0x7fff822b4fff com.apple.ImageIO.framework (3.2.0 - 849) <C52AED41-A7C2-300B-91FA-5AF73718D243> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff822c9000 - 0x7fff822ccfff libRadiance.dylib (849) <F7D9A0FD-1195-34CB-BFE5-79DAF3F40AC3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff82a75000 - 0x7fff82b8d92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff82b8e000 - 0x7fff82b94fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff82bac000 - 0x7fff82bb3fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff82bb4000 - 0x7fff82bbefff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff82bbf000 - 0x7fff82bffff7 com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff82c73000 - 0x7fff82c94ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff82c95000 - 0x7fff82ce0fff com.apple.framework.CoreWLAN (3.0.2 - 302.12) <896D75EB-069B-3674-936E-27A81568BECB> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff82ce1000 - 0x7fff82f16ff7 com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff830ec000 - 0x7fff8311aff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff8311b000 - 0x7fff831c1ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff831c2000 - 0x7fff831c3ff7 libSystem.B.dylib (169.3) <9089D72D-E714-31E1-80C8-698A8E8B05AD> /usr/lib/libSystem.B.dylib
0x7fff831c4000 - 0x7fff831c7fff libutil.dylib (30) <EF3340B2-9A53-3D5E-B9B4-BDB5EEECC178> /usr/lib/libutil.dylib
0x7fff831c8000 - 0x7fff831d1ff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff831d2000 - 0x7fff831d3fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff831d4000 - 0x7fff831dbfff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff831dc000 - 0x7fff83227ff7 com.apple.GraphKit (1.0.5 - 30) <3041F39B-5372-334E-9757-3EBFE0CDA293> /System/Library/PrivateFrameworks/GraphKit.framework/Versions/A/GraphKit
0x7fff83228000 - 0x7fff8322dfff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff83501000 - 0x7fff8355eff7 com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <D15F3FB3-BE53-3545-AD37-9A25A597FE3C> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff83560000 - 0x7fff835effff libCoreStorage.dylib (296.16) <E5BF76A1-2B3E-3FD8-ABF4-F8D18829BF0A> /usr/lib/libCoreStorage.dylib
0x7fff83640000 - 0x7fff83688fff com.apple.DiskManagement (5.2 - 665) <FE8FA1AF-BE4E-3D1B-9C0D-B02CC354C4F2> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff83733000 - 0x7fff83733fff com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff83734000 - 0x7fff8375bfff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8375c000 - 0x7fff837a4fff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff837a5000 - 0x7fff837a9fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff837aa000 - 0x7fff837f4ff7 libGLU.dylib (8.7.25) <C243C6D3-3384-3DB1-BB15-E27B65C87294> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff837f5000 - 0x7fff8380cfff libGL.dylib (8.7.25) <15F5CB64-847B-3D3D-9663-E0523F15F513> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff83927000 - 0x7fff83a47fff com.apple.desktopservices (1.7.3 - 1.7.3) <707F77D2-EC0E-3431-840F-B984BD7ABDD6> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff83a81000 - 0x7fff83abefef libGLImage.dylib (8.7.25) <139A9892-A6F2-3F49-87FB-E7AC3F56E003> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff83abf000 - 0x7fff83ac1fff libCVMSPluginSupport.dylib (8.7.25) <A45E21E3-4B40-39B0-A8B6-411526A84F47> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff83acc000 - 0x7fff83accfff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff83acd000 - 0x7fff83acdfff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff83b36000 - 0x7fff83b51ff7 libsystem_kernel.dylib (2050.22.13) <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
0x7fff83bea000 - 0x7fff83c1cfff com.apple.framework.Admin (12.0 - 12.0) <21E02DE3-B255-3A55-8F55-7FC9EE864C06> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff83c1d000 - 0x7fff83c28ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff83c29000 - 0x7fff84856ff7 com.apple.AppKit (6.8 - 1187.37) <FAEA8B77-210F-3C0F-B9CF-85A7595CCA26> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff84857000 - 0x7fff849ccfff com.apple.CFNetwork (596.3.3 - 596.3.3) <3739DC8D-8610-3740-80EC-43E130779CB8> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff84a2b000 - 0x7fff84a6eff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff84a79000 - 0x7fff84aaffff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff84ab0000 - 0x7fff84ae1ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff84cd4000 - 0x7fff84d0bff7 libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
0x7fff84d23000 - 0x7fff84d2efff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff84ddf000 - 0x7fff84dfffff libPng.dylib (849) <F4C23A55-F17B-3E4F-9E80-BC97F778BA49> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff84e00000 - 0x7fff84e03fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff84e04000 - 0x7fff84e06fff com.apple.securityhi (4.0 - 55002) <26E6D477-EF61-351F-BA8C-67824AA231C6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff84e07000 - 0x7fff84e09ff7 com.apple.EFILogin (2.0 - 2) <51A470D7-1F72-3369-AF0F-AD2340B42C12> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
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0x7fff8b99b000 - 0x7fff8ba36fff com.apple.CoreSymbolication (3.0 - 117) <C304FDB8-2FF7-34BC-858A-2B96C2B039D5> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8ba37000 - 0x7fff8ba43fff libCSync.A.dylib (331.0.4) <C7043BB7-284D-3B9F-A5CB-78ADE691B2D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8ba51000 - 0x7fff8ba93ff7 com.apple.LoginUIKit (2.0 - 2.0) <B4C91314-C5A4-3FAD-82C5-18F8ECC0288D> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/LoginUIKit
0x7fff8ba94000 - 0x7fff8ba94fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8bad0000 - 0x7fff8bad4ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8bad5000 - 0x7fff8bae5fff com.apple.FileSync.framework (8.0 - 606) <570A8365-80AA-394C-A245-599327A65516> /System/Library/PrivateFrameworks/FileSync.framework/Versions/A/FileSync
0x7fff8bd6c000 - 0x7fff8bdc3ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8bdc4000 - 0x7fff8bdc9fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff8bdca000 - 0x7fff8be24ff7 com.apple.opencl (2.2.18 - 2.2.18) <4A78E53C-17B0-3B2D-A9EA-EF8720FE4134> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8be25000 - 0x7fff8be28fff com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8be29000 - 0x7fff8be3efff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8be80000 - 0x7fff8be84fff com.apple.FindMyMac (2.1 - 2.1) <EF5351E8-4BA3-3EE2-8358-0436EF4EC041> /System/Library/PrivateFrameworks/FindMyMac.framework/Versions/A/FindMyMac
0x7fff8be85000 - 0x7fff8be8ffff libcsfde.dylib (296.16) <DE03E28D-7979-3C31-9F46-2A7337CE0DBA> /usr/lib/libcsfde.dylib
0x7fff8d704000 - 0x7fff8d713fff com.apple.opengl (1.8.7 - 1.8.7) <26F7FF79-6BB2-3968-B70D-71D4E07C9551> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8d716000 - 0x7fff8d71afff libGIF.dylib (849) <6A664B4D-0A88-33F7-9064-0CD159AB9CE9> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8d71b000 - 0x7fff8d728fff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8d729000 - 0x7fff8d74bff7 libxpc.dylib (140.42) <BBE558BD-5E55-35E4-89ED-1AA6B056D05A> /usr/lib/system/libxpc.dylib
0x7fff8d74c000 - 0x7fff8d790fff libcups.2.dylib (327.3) <71E771A1-0489-3417-8A4A-56A2C930F80C> /usr/lib/libcups.2.dylib
0x7fff8da88000 - 0x7fff8dc0efff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8dc0f000 - 0x7fff8dc9cff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8dcab000 - 0x7fff8dcb0fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff8dcb1000 - 0x7fff8ddb3fff libJP2.dylib (849) <4EEA33EB-AF9F-365D-A572-F7D11AD1C76F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8ddb4000 - 0x7fff8ddbafff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8ddbb000 - 0x7fff8ddbbfff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8ddbc000 - 0x7fff8ddd9ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8ddda000 - 0x7fff8de97ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8e10e000 - 0x7fff8e11afff com.apple.login (2.0 - 2.0) <2CE05B78-5D08-3666-B816-6E1874386407> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff8e11b000 - 0x7fff8e147ff7 libRIP.A.dylib (331.0.4) <4B261CE2-524E-3FA9-9437-B70DAC1EAB95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff8e148000 - 0x7fff8e19dff7 libTIFF.dylib (849) <C4D0E196-9319-319B-AF72-8B63FB5AF71B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8e1a8000 - 0x7fff8e1b5ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8e3ff000 - 0x7fff8e40aff7 com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 61
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=177.0M resident=129.9M(73%) swapped_out_or_unallocated=47.1M(27%)
Writable regions: Total=114.9M written=2048K(2%) resident=26.7M(23%) swapped_out=0K(0%) unallocated=88.2M(77%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 5088K
CG raster data 5356K
CG shared images 128K
CoreAnimation 4K
CoreServices 2280K
IOKit 3792K
IOKit (reserved) 4K reserved VM address space (unallocated)
MALLOC 87.3M
MALLOC guard page 48K
Memory tag=242 12K
OpenGL GLSL 1936K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
STACK GUARD 56.0M
Stack 12.6M
VM_ALLOCATE 196K
__DATA 30.5M
__IMAGE 528K
__LINKEDIT 54.2M
__TEXT 122.7M
__UNICODE 544K
mapped file 27.9M
shared memory 1844K
=========== =======
TOTAL 412.6M
TOTAL, minus reserved VM space 412.5M
This is the second crash log...
Process: loginwindow [52]
Path: /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow
Identifier: loginwindow
Version: 8.2 (8.2)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2013-05-13 01:22:30.075 -0400
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: setNextKeyView:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff86d17250 objc_msgSend + 16
1 com.apple.CoreFoundation 0x00007fff8cb0a4a6 __NSArrayEnumerate + 582
2 com.apple.AppKit 0x00007fff8800ff7b -[NSView _removeNextPointersToMe] + 602
3 com.apple.AppKit 0x00007fff8800fd08 -[NSView _removeFromKeyViewLoop] + 205
4 com.apple.AppKit 0x00007fff8800f4a6 -[NSView _finalizeWithReferenceCounting] + 784
5 com.apple.AppKit 0x00007fff8800f16e -[NSView dealloc] + 42
6 libobjc.A.dylib 0x00007fff86d1b230 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 464
7 com.apple.CoreFoundation 0x00007fff8caaed72 _CFAutoreleasePoolPop + 34
8 com.apple.Foundation 0x00007fff8a0a4ada -[NSAutoreleasePool drain] + 154
9 com.apple.AppKit 0x00007fff880112ae -[NSApplication run] + 736
10 com.apple.loginwindowSome tests to try.
Apple Hardware Test doesn't catch everything, so even if it doesn't find a problem, you could have one.
Apple Hardware Test
Memory Test
Memory Test (2) -
This morning I had a popup on my Windows XP PC stating that the 4.0.1 update was available. I upgraded. now, i receive the following error: We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts. You can submit crash report data, blah blah blah (which i have submitted several)
But, firefox DOES NOT ever open. It just pops back up with that same report window, over and over.It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore
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