Create frame for an image, PSE 10

After reading various help sites and watching tutorials, I still cannot get a frame to show up in the workspace where I have the image.  I bring the image into the workspace, drag a frame thumbnail on top of the image, but the frame never appears.  I get the image surrounded by a sort of checkerboard space.  I'm not stupid and it seems to me this should be a simple operation.  What am I not doing?  Thanks so much.

No, seeing as how it's an intermittent problem, try the Prefences thing.
Added:
Oh, wait a minute -- check the size and resolution of your image.  If it's a huge image at a very high resolution, it's probably that the frame size is too small to appear onscreen.  If you view the framed image at "Actual Pixels" size, can you see those failing frames?
Ken
Message was edited by: photodrawken to add comment.

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