Create new contact types for customer contact worklist

Hi,
I'm new to Collections Management and have been asked to add some new dropdown options to the Create Customer Contact screen, Contact Type field. The current options are 'Outbound Call', 'Inbound Call', 'Visit to Customer' and 'Visit from Customer'. This is viewable in the Worklist (tcode UDM_SUPERVISOR).
I've searched SPRO and thought it might be set in the Customer Service or Notification area but can't find it in either.
Any suggestions welcome.
Gill

Hi
Check in customization
customer service--customer interaction centre -customer specific system modification for cic----maintain cic profile.
Cya
udayakumar.k

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