CREATE PDF fails with ALC-PDG-null-Generic Log Message java.lang.OutOfMemoryError

Adobe LiveCycle PDF Generator ES (Version: 8.2.1)
The CREATE PDF service fails. It does not convert word documents to PDF. It used to work earlier. We haven't changed any configuration. The Server.log has the below entries:
2014-01-07 10:18:49,536 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
Job ID for the submitted createPDF job =BXU004275.docx911bb3-b13cac-ba31d8-1e253f-c932e7-fa2bf0
2014-01-07 10:18:52,176 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-BXU004275.docx: Time Job Submitted: 1/7/14 10:18 AM
2014-01-07 10:18:52,458 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-BXU004275.docx: PDF Settings Used: pdfg Standard 55865
2014-01-07 10:18:52,458 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-BXU004275.docx: Security Settings Used: No Security
2014-01-07 10:18:52,458 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-BXU004275.docx: FileType Settings Used: Standard
2014-01-07 10:18:52,458 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-BXU004275.docx: Job Submitted by User: administrator
2014-01-07 10:18:52,536 INFO [com.adobe.service.ProcessResource] BMC505: Service PDFMakerSvc: Starting native process with command line "C:\\Adobe\\LiveCycle8.2\\jboss\\server\\all\\svcnative\\PDFMakerSvc\\bin\\dll\\pdfgen.ex e" PDF-PD1936a0002 -beginExecutable "C:\\Java\\jdk1.5.0_14\\jre\\bin\\javaw.exe" -endExecutable -Xmx64m -cp "C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-appmon.jar;C:/Ado be/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-appmondata.jar;C:/Adobe/L iveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-bslj.jar;C:/Adobe/LiveCycle8. 2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-csa.jar;C:/Adobe/LiveCycle8.2/jboss/ser ver/all/svcnative/PDFMakerSvc/bin/adobe-generatepdf-client.jar;C:/Adobe/LiveCycle8.2/jboss /server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-common-jaxb.jar;C:/Adobe/LiveCycle8.2/jbo ss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-common.jar;C:/Adobe/LiveCycle8.2/jboss/ server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-commonbmc.jar;C:/Adobe/LiveCycle8.2/jboss/ server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;C:/Adobe/LiveCycle8. 2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-idl-bmc.jar;C:/Adobe/LiveCycle8.2/ jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-utilities.jar;C:/Adobe/LiveCycle8.2/jboss /server/all/svcnative/PDFMakerSvc/bin/avalon-framework-4.1.5.jar;C:/Adobe/LiveCycle8.2/jbo ss/server/all/svcnative/PDFMakerSvc/bin/comfyj-2.4.jar;C:/Adobe/LiveCycle8.2/jboss/server/ all/svcnative/PDFMakerSvc/bin/jacorb.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/ PDFMakerSvc/bin/jaxb-api.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/ bin/jaxb-impl.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jaxb-li bs.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_acrobat1 .1.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_autocad1 .1.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_autocad2 007.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_excel1. 3.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_pdfmapi1. 0.jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_ppt2.6.ja r;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_project4.4.ja r;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_publisher1.0. jar;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_visio4.a.ja r;C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_word8.1.jar;C :/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniwrap-3.6.1.jar;C:/Adobe /LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/logkit-1.2.jar;C:/Adobe/LiveCycle 8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/namespace.jar;C:/Adobe/LiveCycle8.2/jboss/s erver/all/svcnative/PDFMakerSvc/bin/PDFMakerConverterServer.jar;C:/Adobe/LiveCycle8.2/jbos s/server/all/svcnative/PDFMakerSvc/bin/winpack-3.6.jar;C:/Adobe/LiveCycle8.2/jboss/server/ all/svcnative/ServicesNatives2/jars/adobe-bslj.jar" com.adobe.native2pdf.bmc.PDFMakerServer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ppServer jboss
2014-01-07 10:18:52,567 INFO [STDOUT] Command line '"C:\Java\jdk1.5.0_14\jre\bin\javaw.exe"'
2014-01-07 10:18:52,770 INFO [STDOUT] [configuration loaded from classpath resource jar:file:/C:/Adobe/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-com monbmc.jar!/jacorb.properties]
2014-01-07 10:18:53,942 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : C:\Documents and Settings\infodba\Local Settings\Temp\pdfg-infodba\6f\40a5-a1cb14-9618a9-a39550-d1e383-217845\native-in.docx
2014-01-07 10:19:04,925 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-016-BXU004275.docx: Job Type: Convert to PDF
2014-01-07 10:19:04,940 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-027-BXU004275.docx: Job Completion Status: Succeeded
2014-01-07 10:19:04,940 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-BXU004275.docx: Time Job Completed: 1/7/14 10:19 AM
2014-01-07 10:19:04,940 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-BXU004275.docx: Time of Job Execution: 12,764 ms
2014-01-07 10:19:04,940 INFO [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-018-BXU004275.docx: User Connected from Host: 10.2.113.168/10.2.113.168
2014-01-07 10:19:04,940 INFO [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-029-BXU004275.docx: Job Source: Admin UI
2014-01-07 10:19:05,018 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-null-Generic Log Message
java.lang.OutOfMemoryError
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(FileInputStream.java:194)
at com.adobe.idp.Document.passivateInitData(Document.java:1219)
at com.adobe.idp.Document.passivate(Document.java:1055)
at com.adobe.idp.Document.passivate(Document.java:1012)
at com.adobe.idp.Document.getInputStream(Document.java:1524)
at com.adobe.idp.Document.copyToFile(Document.java:1623)
at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:192)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)

Thanks guys for the response..
I checked the IR and the SAP Basis has been added. Here are the details I got.
Name: SAP_BASIS
Version: 700
SWCV: SAP BASIS 7.00
Available Support Packages: 12
Any more suggesions/feedback will be greatly appreciated.
Thanks

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From my cmd prompt:
C:\Documents and Settings\072\Desktop\TA\for\for Applet Files>cd "C:\D
ocuments and Settings\072\Desktop\TA\for\for Applet Files"
C:\Documents and Settings\072\Desktop\TA\for\for Applet Files>java -cl
asspath enterprise_library.jar;business_graphics_library.jar;for.jar;xjanylog
ic5engine.jar for/Main$Simulation
Started...
AnyLogic simulation engine has started [$Id: Engine.java,v 1.134 2004/12/03 08:4
9:39 basil Exp $]
java.lang.OutOfMemoryError: Java heap space
setting error: Exception during root.courseQueue-1556 startup: java.lang.OutOfMe
moryError: Java heap space
thread = Thread[Model Creation Thread,5,main]
engine = com.xj.anylogic.Engine@1099257
Exception in thread "Image Fetcher 0" java.lang.OutOfMemoryError: Java heap spac
e
java.lang.OutOfMemoryError: Java heap space
setting error: Exception during startup: java.lang.OutOfMemoryError: Java heap s
pace
thread = Thread[Model Creation Thread,5,main]
engine = com.xj.anylogic.Engine@1099257
java.lang.OutOfMemoryError: Java heap space
setting error: Exception in statechart 'root.courseExit-0.inputProcessor' entry
actions: java.lang.OutOfMemoryError: Java heap space
thread = Thread[AnyLogic main thread,5,main]
engine = com.xj.anylogic.Engine@1099257
java.lang.OutOfMemoryError: Java heap space
setting error: Exception in statechart 'root.courseDelay-0.inputProcessor' entry
actions: java.lang.OutOfMemoryError: Java heap space
thread = Thread[AnyLogic main thread,5,main]
engine = com.xj.anylogic.Engine@1099257
java.lang.OutOfMemoryError: Java heap space
setting error: Exception in statechart 'root.courseDelay-1.inputProcessor' entry
actions: java.lang.OutOfMemoryError: Java heap space
thread = Thread[AnyLogic main thread,5,main]Exception in thread "AWT-EventQueu
e-0"
java.lang.OutOfMemoryError: Java heap space
engine = com.xj.anylogic.Engine@1099257

Hi I am ancountering the same problem with the 'heap space'.
Is there any way I can find out what it is set to for my system? I dont believe its 32Mb and dont want to increase it randomly to too large a size if theres no need for it.
Thanks,
Bobby

OLM on content server with ias (10.1.3) java.lang.OutOfMemoryError

Dears,
we have set up OLM on content server with ias (10.1.3)
I'm Facing the following error when uploading 100 M learning material although i have changed the server properties of OC4J java heap size to 1024 - 2048 and maxpermsize to 1024
JSP Error:
Request URI:/OA_HTML/OA.jsp
Exception:
java.lang.OutOfMemoryError
Thanks,
Regards.

PLease refer Husain comments below
"Please see these docs.
OLM Content Import Erroring with java.lang.outofmemoryerror for Large Files [ID 368479.1]
When Importing And/Or Uploading Large Upk-Type Files Fail to Unzip [ID 735653.1]
Out Of Memory Errors While Uploading Large Content [ID 1130960.1]
Utilizing Content Servers with Oracle Learning Management [ID 374677.1]
Thanks,
Hussein"
apart from the above what I would normally is, while zipping the file I would exclude heavy content file and upload the file.
after uploading file, just go and paste excluded file in respective folder.
sathish

Java.lang.OutOfMemoryError: unable to create new native thread on Win2000

Dear all,
I install a java server (SAP J2EE) on the windows machine and run into the following problem: the total number of threads cannot exceed 1200 (as i see this in the task manager)
After it does reach this number no other tasks can be started. Thereafter i get java.lang.OutOfMemoryError: unable to create new native thread error .
However the other machine where the same distribution of Win2000 Server is installed can easily coupe with more than 2500 theads. The same is true when the safe mode on the first machine is on: I can generate more than 1200 threads. So it seems the problem has something to do with Windows itself.
I am really puzzled here, would really appreciate any help.
Thanks in advance,
Dimitry
Surkov Dimitry
[email protected]
+49.1632.492618

well, i do not supply any options when i start jvm, but it is not the course:
it also happens with c programs. however in the safe mode it works. both for c and for java program.
so it must be either some software (however memory is ok) or ...? i am lost. In some Unix system you can set the total number of threads allowed as an option in the kernal. But i guess this is not the case with windows.
Thanks a lot for your reply,
dimitry

Java.lang.OutOfMemoryError: unable to create new native thread

Hi All,
I have installed weblogic server 8 sp4 in production environment . I am facing problems with JVM issues .
JVM is crashing very frequently with the following errro :
####<Jun 18, 2009 10:58:22 AM IST> <Info> <Common> <IMM90K-21> <SalesCom> <ExecuteThread: '24' for queue: 'weblogic.kernel.Default'> <<anonymous>> <> <BEA-000628> <Created "1" resources for pool "PIConnectionPool", out of which "1" are available and "0" are unavailable.>
####<Jun 18, 2009 11:00:09 AM IST> <Info> <EJB> <IMM90K-21> <SalesCom> <ExecuteThread: '23' for queue: 'weblogic.kernel.Default'> <<anonymous>> <> <BEA-010051> <EJB Exception occurred during invocation from home: payoutCheck.ejb.payoutCheck_s6v3so_HomeImpl@121a735 threw exception: java.lang.OutOfMemoryError: unable to create new native thread
java.lang.OutOfMemoryError: unable to create new native thread
     at java.lang.Thread.start(Native Method)
     at payoutCheck.classes.MyThread2.MyThreadv(PayoutCheckBOImpl.java:249)
     at payoutCheck.classes.PayoutCheckBOImpl.genSP(PayoutCheckBOImpl.java:184)
     at payoutCheck.ejb.PayoutCheckSLSB.genSP(PayoutCheckSLSB.java:191)
     at payoutCheck.ejb.payoutCheck_s6v3so_EOImpl.genSP(payoutCheck_s6v3so_EOImpl.java:315)
     at payoutCheck.ejb.payoutCheck_s6v3so_EOImpl_CBV.genSP(Unknown Source)
     at payoutCheck.deligate.PayoutCheckBD.genSP(PayoutCheckBD.java:226)
     at ui.action.SearchAction.callFilter(SearchAction.java:378)
     at sun.reflect.GeneratedMethodAccessor201.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
     at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:220)
     at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:446)
     at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:266)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1292)
     at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:510)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:1006)
     at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:419)
     at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:315)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:6718)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:3764)
     at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2644)
     at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
     at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
>
The above mentioned is coming several times , anybody please help out to get rid of this issue.
Thanks in advance ,
Krikar.

This only tells you that the JVM is running out of heap space. It doesn't tell you what is causing the problem. You likely have a memory leak, but you could also try increasing the max heap size of the JVM (-Xmx command line option). It would help to watch the % mem in use statistic, but only immediately after a garbage collection cycle (you can force a GC from the admin console). If the % mem in use after the GC is increasing over time, then that likely confirms you have a memory leak. Note that looking at that statistic during the server startup probably is irrelevant. You'd need to wait until the server finishes starting up, and likely processed a few messages (to load static data).
If you get to the point of confirming that you have a memory leak, that requires doing detailed analysis with a Java profiler (JProfiler, JProbe, YourKit, etc.) to track down the source of the leak.

CREATE PDF fails with ALC-PDG-null-Generic Log Message java.lang.OutOfMemoryError

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