Create PDF fails

I have installed LiveCycle ES 8.2.1 SP3 on Windows 2008 Server with Acrobat Pro Extended 9.4.1. Also installed is Office 2007 SP2. I have installed Office under the same local administrator account used to install LiveCycle, and used as login by the JBOSS service. When I try to use the 'createPDF' function accessed via the adminui I get the following error:
Error Code:11029
Error Message: ALC-PDG-011-029-COM object method returns error code: 0xAC2F25E8
Anyone have any suggestions? We have three other instances of LiveCycle running on other machines, installed the same way, and they are fine.
Thanks!

Hi myee.somers,
Acrobat 7 is a 32-bit application and while it can successfully be installed on a 64-bit machine using SysWOW64 (which enables 32-bit apps to work on 64-bit machines), there are some known limitations. One of those known limitations is that 32-bit printer drivers will not work on 64-bit machines.
So you can install the main Acrobat 7 application, but you won't be able to installer the Adobe PDF Printer Driver.
Support Policy for Adobe Acrobat 7.0.x (Windows XP x64)
http://kb2.adobe.com/cps/331/331732.html
Kb for error 20225: http://helpx.adobe.com/acrobat/kb/error-warning-20225-or-no.html
Even in the 64-bit versions of Windows XP the Acrobat 7 printer driver was not supported.
Regards,
Romit Sinha

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at com.adobe.idp.Document.copyToFile(Document.java:1623)
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at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
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at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
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http://i57.photobucket.com/albums/g223/daedalus42/adobe_weird_characters.png
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http://i57.photobucket.com/albums/g223/daedalus42/adobe_weird_port.png
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http://i57.photobucket.com/albums/g223/daedalus42/adobe_correct_port.png
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http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_01.png
http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_02.png
http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_03.png
http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_04.png
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"Create PDF from scanner" causes Adobe 8.1 to crash

Can anyone help us repair Acrobat 8? Or upgrade/reinstall Acrobat 9? We've got WinXP, running SP 3.
When we moved our PC to our new office, the create PDF from scanner function quit working, and now makes the entire program crash. We can still create PDFs other ways, but from scanner isn't working - the "Acrobat Scan" dialog box opens, but after about 5-10 seconds, the crash window comes up. Repairing, updating, uninstalling, and reinstalling the software all fail. Here are the errors for each attempt:
Repairing: "Preparing to install" dialog pops up but immediately disappears and no further action takes place.
Updating: It attempts to install update to 8.1.4, and the process begins, but after 5-10 seconds quits with error dialog "The installation process has encountered a problem. Please choose from the following options:" with 3 choices - run again, stop and start later, or cancel and quit. Selecting "run update again" just causes the error dialog to come up again. The other 2 quit the install entirely.
Uninstalling (via add/remove programs) and reinstalling (via downloading the software from the Order ID site again) both fail independent of each other with the same error: “The installation source for this product is not available. Verify that the source exists and that you can access it.”
We do a lot of scanning to PDF's ... how can we fix this? There've been no other PC problems whatsoever, otherwise ...
My name is Scott Knowles, tech support guy for my sister's PC ... whose account this is.

The scanner is an all-in-one printer, in perfect working order otherwise. Good idea though - I tried scanning *outside* the Acrobat software ... that proved the scanner software *is* faulty ... I'll repair that. Thank you !

Acrobat 8.1 Crashing when creating PDF from webpage

www.sec.gov/Archives/edgar/data/910569/000091056909000016/form6-k15june09.htm
I have been trying to create a PDF from the above URL using Acrobat 8.1 using the "Create PDF from Web Page" function. The Download Status form opens and shows the progress as files are downloaded and converted. However Acrobat 8.1 always crashes before completing the task. Acrobat 5.0 successfully completes the task although the formatting leaves a lot to be desired but that's another issue.
I've tried various values for settings such as processing 1 level or getting entire site but the crash is consistent.
I have also tried a couple of other machines in the office with the same crashed result.
Can anybody suggest why Acrobat 8.1 would fail to render this URL into a PDF and what would cause it to crash so consistently? Is there an alternate method of creating a PDF from this URL aside from loading it into Word and printing to a PDF?
Any clues appreciated!

The problem is likely that the web page does not conform to standard HTML. AA8 crashed on me also. You can print the file from your browser. The only thing that would be missing would be the 3 links near the bottom and they are easy to add.

Acrobat 9 Quits When Create PDF from Scanner Selected

Hi. I wonder if anyone can advise please.
I have recently installed Acrobat 9 on my MacBook Pro and have plenty of RAM. However, I can "Create PDF from Scanner" just the once. After that, Acrobat quits when I select Scan or quits if I cancel the scan.
I have tried the following:
1. Troubleshoot System Errors & Freezes
2. New User account
3. Recreated Preferences
4. Booted from separate disk
5. Repaired disk permissions
6. Have no third party plug-ins installed
7. Have run Repair Acrobat
8. Changed Universal Access
9. Defragmented disk & repaired files
10. Safe Boot and reinstall Acrobat
Nothing has worked except when I clean install I can scan through Acrobat once.
I can scan from the scanner software - Lexmark 4850 - with a jpeg straight to Acrobat but want to try to solve the issue of scanning straight from the app.
Thanks for your help people.
Regards
Paul

After I discovered my problem of quitting after completing the scan of the first side of a 2-sided document and decided to go to Adobe for help, I should have known I was in real trouble after following their instructions for locating the Acrobat serial number. After bringing up the splash screen and clicking on it, instead of seeing the number the splash screen disappeared! So I had no option but to use the phone. Then their help person couldn't give me the serial number- he had to transfer me- and I chose to stay with him for help instead. He decided it was a conflict between the Acrobat & HP software and ended the help session.
I then did some on-line research and discovered others with the same problem, and came up with the comparison test with the Windows version. Adobe's phone system didn't recognize my Case #, but the second Help person said it worked fine. At that point, I got the feeling that I was in real trouble. After another hour going over the same ground and repeated denials that their software was at fault, the Helper refused my request that they do a Windows comparison test or send me a Windows version to test myself and promised to call me back with results of their "research". That call never came.
On the third call, again with the Case # unrecognized by the phone system, the Helper was even more unhelpful, probably after reading the record of the first two calls. He insisted on going back to the machine and over the same ground once again, and I ended the call.
I agree that the on line approach is better, and I may have to make a double call to get the serial number (neither of the two I have, each different on the case or on the CD worked) and try that if my request for a supervisor fails. Fortunately they are so incompetent that they can't track starting over.
I'm not a programmer, but have lots of varying experience with computers dating back to the first Atari-400. Since your Acrobat uses only the Twain driver component from your scanner software, the first place to look for a problem is in the Acrobat software, especially since the software doesn't run again after the first use without reinstalling, and the scanner continues to perform properly using it's installed software. The Windows comparison test such as Tim Whitfield was able to make, would clearly establish the Mac version of the Acrobat software to be at fault, but would still not resolve our problems. Unfortunately I hold out little hope for either you or I with Adobe, since neither their phone nor the online help has come up with a prior fix. This indicates a bug fix requirement, which for something like this looks to be a relatively long time in coming.

Can Acrobat Pro 9 create pdf forms that are readable by older versions of Reader?

I have just downloaded the Trial of Acrobat Pro 9, and my client now tells me they only have Acrobat 5, and can't open the pdf form I've made in 9. My form uses text fields and checkboxes, tooltips but no validation or calculation. Does anyone know if it is possible to save this form in a way that is backwards compatible with Acrobat 5?
Failing this, does anyone know what version of Pro I need in order to add fields and still allow v5 to open the files?
thanks!
- Thea

I did not read your original post carefully. As far as saving a form that is readable in AA5, AA5 should be able to read an AA9 form as long as you did not use any of the new fancy things in it. In the meantime, simply save the form using either Reduce File Size or PDF Optimize with the compatibility set to AA5 or AR5. That process will strip any special issues from the PDF I think. At least that is my assumption. I create PDFs that are AA5 compatible all the time by simply having the properties of the Adobe PDF printer set to AR5 compatibility. As far as the form feature, that is really just a matter of being sure you use features that are AA5 compatible as I have suggested and saving, possibly using one of the two options I have mentioned. In most cases, AR5 will be able to read it even if you do not save in that process, but do not get fancy in the structure.

Create PDF 1.1 is "incompatible with Firefox 35.0"

Hi all,
I'm using Acrobat Pro X and Firefox on Windows 7 x64. The Create PDF plugin (version 1.1) has been very useful, and has been working fine for a good while, even when Firefox recently upgraded itself to version 35.0.
But recently my main hard drive started to fail, so I've replaced it and reinstalled all my apps. But now in Firefox the Create PDF plugin is greyed out, with a note that it's incompatible with this latest version of the browser. I've tried uninstalling Firefox and rolling back to a previous version where I knew the plugin was working, but it's still greyed out. I don't know why, nor how to fix it. (I groan at the thought of having to reinstall my OS and applications all over again.)
I may have missed it, but I can't find any option on the Adobe site to download an update to the plugin -- assuming one exists that still functions with Firefox, and is available for download.
Can anyone help resolve this issue, please?

Yes, Acrobat X is updated to the latest version (10.1.13), but unfortunately the Create PDF plugin isn't actually updated. It's still version 1.1.
If other people have a more recent version of the plugin while running Acrobat Pro X, I'd really appreciate hearing how they got it.

Can't create PDF in Acrobat 7.0 Prof.

Since loading my CS2 programs on my Windows 7 (64 bit) computer, all of the programs work except Acrobat. When I try to create a PDF from MS Word, I get error messages saying that the PDF printer driver is missing and asks me to reinstall the program..I've done that, but it still gives me the same message. If I try creating it in Acrobat, I get a message that it cannot find the Adobe PDF resource files and asks if I would like to run it in repair mode. I've tried that, but I still get the same error messages. Any ideas?
Thank you,
Denise Wurm

Acrobat 7 just isn't compatible in the Windows 7 64-bit environment.
An excerpt from a KB article from the days of XP x64.
[ http://kb2.adobe.com/cps/331/331732.html ]
Adobe Acrobat 7.0 Setup was unable to create a new item: Adobe PDF Port Printer," when you install Acrobat 7.0 or Acrobat 3D. The Adobe PDF Printer will not be created. Therefore you will be unable to print to the Adobe PDF Printer to create PDF files. Additionally, other PDF creation paths that use the Adobe PDF Printer will fail; this includes the PDFMaker functions in MS Office applications and AutoCAD and the Create PDF From Multiple Files option in the Acrobat file menu.
To create PDF files, create PostScript files and open them in Acrobat Distiller 7.0 to convert them to PDF. For instructions on creating PostScript files for use with Distiller, see document , "Install the AdobePS printer driver to create PostScript and printer files in Windows applications."
This KB article has a link for 64-bit compatibility of Acrobat 7.x, 8.x, and 9.x respectively.
http://kb2.adobe.com/cps/403/kb403291.html
In a Windows 7 64-bit environment if Office 2010 applications are used and it is desired to use Acrobat's PDFMaker then Acrobat X is needed.
http://kb2.adobe.com/cps/333/333504.html
Be well...

Create PDF fails

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