Create PDF from Crystal Reports

Hi,
We are using Crystal Reports XI with Adobe Acrobat Professional 8. When we create a pdf from crystal reports its giving crw32.exe encountered problem. Reinstall both the softwares are not useful. Adobe support professional says problem could be in crystal reports.
We are doing the following steps to create a pdf.
Crystal Reports->File->Print->Select Adobe PDF....
So please let me know the solutions for this.
Shivkumar.
Edited by: Shiv Kumar on Oct 4, 2008 11:53 AM

Hi Shiv
As I said, only TTF fonts are supported with the PDF format otherwise it will give an error message as "Failed to export". Enhancement request for the same has been raised.It might get fixed in the coming service pack.
Try exporting the report which is using only ttf.
Regards
Asha

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Actually, the question boils down to; does the framework support the fonts?
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foreach(FontFamily ff in FontFamily.Families)
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Actually, the question boils down to; does the framework support the fonts?
I believe that my question re. this working in the designer was valid. The designer does not use the framework, so if it works there, it is either a framework issue or a runtime print engine issue.
I believe if you use the code below, it will list fonts available to the framework:
foreach(FontFamily ff in FontFamily.Families)
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Hi All,
We are integrating our Java Web Application with Crystal report XI, currently using JRC and export to PDF for user to preview and print to local printer.
Now there is new requirement :
Some clients is using thin client terminal (no harddisk, only has OS +Browser in ROM), so I cannot install Acrobat Reader for them to preview&print the report.
So I am looking at Crystal Report Viewer, the question is : Can I print from Crystal Report Viewer directly to local printer without first converting it to PDF (because I can't have acrobat reader installed) ??
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Indonesia

Hi,
It can't be achieved through XI.
JRCXI R2 SDK offers the ability to print the report server side
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import="com.crystaldecisions.reports.sdk.*"
import="com.crystaldecisions.sdk.occa.report.lib.*"
import="com.crystaldecisions.sdk.occa.report.document.*"
try {
final String REPORT_NAME = "Inventory.rpt";
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reportClientDoc.open(REPORT_NAME, 0);
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PrintReportOptions printOptions = new PrintReportOptions();
//Note: Printer with the 'printer name' below must already be configured.
printOptions.setPrinterName("
10.10.45.220
BOBJ 2C");
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printOptions.setPrinterDuplex(PrinterDuplex.horizontal);
printOptions.setPaperSource(PaperSource.auto);
printOptions.setPaperSize(PaperSize.paperLetter);
printOptions.setNumberOfCopies(1);
printOptions.setCollated(false);
PrintReportOptions.PageRange printPageRange = new PrintReportOptions.PageRange(1,1);
printOptions.addPrinterPageRange(printPageRange);
//NOTE: If parameters or database login credentials are required, they need to be set before.
//calling the printReport() method of the PrintOutputController.
reportClientDoc.getPrintOutputController().printReport(printOptions);
reportClientDoc.close();
out.println("Successfully sent report to the printer.");
catch(ReportSDKException ex) {
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Error With Export/Print from Crystal Report Viewer

Hello there,
I've searched through the web and SAP discussion boards with not much luck with this issue.
After working through this for some days now I've decided to look here for help.
Environment:
I have created a web Crystal Report viewer application(Developed with SBOP BI Platform 4.0 SP06 .NET SDK Runtime) that communicates with a managed Cyrstal Server 2011 SP4 (Product 14.0)
I am able to connect and authenticate with the server, retrieve a token for communication and display reports in the Crystal report Viewer successfully.
Problem:
When I attempt to export, I receive the prompt to select format and pages.
When I click export after selections most times I receive an error with the text
Unable to cast COM object of type 'System.__ComObject' to interface type 'CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{74EEBC42-6C5D-11D3-9172-00902741EE7C}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
Other times the page simply refreshes on export.
When I click to print, no print dialog is displayed the page always refreshes and no error is displayed.
No Print or Export document is ever created.
As many print/export issues seems to be related, I'm guessing this two issues are as well.
Notes:
I am utilizing the ReportClientDocument model
I am storing this in session to use as the crystal report viewer report source on postbacks
I am assigning a subset of export formats to the crystal report viewer
I am setting particular parameters as well on the report source
At this point I would appreciate every assistance I may receive on this issue
Thanks in advance,
Below is the pertinent code
Code:
<aspx>
   <CR:CrystalReportViewer ID="CrystalReportViewer1" runat="server"
   AutoDataBind="true" EnableDatabaseLogonPrompt="False"
   BestFitPage="False" ReuseParameterValuesOnRefresh="True"
CssClass="reportFrame" Height="1000px" Width="1100px" EnableDrillDown="False"
ToolPanelView="None" PrintMode="Pdf"/>
<Codebehind>
using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;
using System.Web.UI;
using System.Web.UI.WebControls;
using CrystalDecisions.Enterprise;
using CrystalDecisions.ReportAppServer.ClientDoc;
using CrystalDecisions.ReportAppServer.CommonObjectModel;
using CrystalDecisions.ReportAppServer.Controllers;
using CrystalDecisions.ReportAppServer.DataDefModel;
using CrystalDecisions.ReportAppServer.ReportDefModel;
using CrystalDecisions.Shared;
namespace ClassicInternalReportPage
    public partial class Reports : System.Web.UI.Page
        protected override void OnInit(EventArgs e)
            base.OnInit(e);
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                SessionMgr sessionMgr = new SessionMgr();
                EnterpriseSession enterpriseSession = sessionMgr.LogonWithToken(Session["LogonToken"].ToString());
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                InfoStore infoStore = new InfoStore(enterpriseSession.GetService("InfoStore"));
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                    string queryString = String.Format("Select SI_ID, SI_NAME, SI_PARENTID From CI_INFOOBJECTS "
                       + "Where SI_PROGID='CrystalEnterprise.Report' "
                       + "And SI_ID = {0} "
                       + "And SI_INSTANCE = 0", Request.QueryString["rId"]);
                    InfoObjects infoObjects = infoStore.Query(queryString);
                    ReportAppFactory reportFactory = (ReportAppFactory)reportService.Interface;
                    if (infoObjects != null && infoObjects.Count > 0)
                        ISCDReportClientDocument reportSource = reportFactory.OpenDocument(infoObjects[1].ID, 0);
                        Session["ReportClDocument"] = AssignReportParameters(reportSource) ? reportSource : null;
                        CrystalReportViewer1.ReportSource = Session["ReportClDocument"];
                        CrystalReportViewer1.DataBind();
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            // Don't enable prompting for Live and Custom
            CrystalReportViewer1.EnableParameterPrompt = !(Request.QueryString["t"] == "1" || Request.QueryString["t"] == "4");
            CrystalReportViewer1.HasToggleParameterPanelButton = CrystalReportViewer1.EnableParameterPrompt;
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            if (IsPostBack && CrystalReportViewer1.ReportSource == null)
                CrystalReportViewer1.ReportSource = Session["ReportClDocument"];
                CrystalReportViewer1.DataBind();
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            bool success = true;
            if (Request.QueryString["t"] == "1" || Request.QueryString["t"] == "2" || Request.QueryString["t"] == "4" )
                reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "STORE", Session["storeParam"]);
                if (Request.QueryString["t"] == "2")
                    reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "FromDate", Request.QueryString["fromdate"]);
                    reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "ToDate", Request.QueryString["todate"]);
            else if (Request.QueryString["t"] == "3")
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                //Unknown report type alert
                success = false;
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Thanks Don for your response,
I'm new to the SCN spaces and my content has been moved a couple of times already.
In response to your questions
The runtime is installed on the web application server, if by that you mean the machine hosting the created .NET SDK application.
My question was whether it was also required on the Crystal Server 2011 (I.E. the main enterprise server with CMS and Report management and I guess RAS and all that). I figured this would remain untouched and queries would simply be made against it to retrieve/view reports e.t.c
If install of the SDK on Crystal Server 2011 is indeed required should I expect any interruption to any of the core services after a restart. I.E. I'm hoping that none of the SDK objects would interfere with the existing server objects (in SAP Business Objects)Reason I ask is I note that much of the SDK install directories are similar to the existing Crystal Enterprise Server 2011 (Product 14.0.0)
Is this temp folder to be manually created/configured or is it created by the application automatically to perform tasks. Or are you referring to the default C:\Windows\Temp directory and so saying that the application would try to use this for print and export tasks?Once I'm sure which I'd give the app pool user permission
Printing is to be client side but I figured by default (with the Crystal Report Viewer) it would simply pool and print from the user's printer. This is how it works with the previously used URL reporting approach (viewrpt.cwr). Therefore a user can print the document from wherever they are with their own printer.We don't intend on printing from the server machine, but are you suggesting that a printer must be installed on server (which one web or enterprise server) for any client side printing to work.
App pool is running in 32 bit mode
Initially didn't get anything useful from fiddler but I'd try and look closer on your suggestion.
It's also possible that some of my questions are a misunderstanding of APP vs RAS vs WEB, so please feel free to clarify. Currently I see the Web server as simply the created .NET SDK Application and RAS (Crystal Server 2011 e.t.c) as the existing fully established Application server which I simply pool for information.
Thank you for your patience and advice,

Migrating from crystal report 8.5 to 10.0 giving error

migrating from crystal report 8.5 to 10.0 giving error
I am working in migrating my cr application to 10th ver from the existing 8.5 where we have to explicitly make a query in query builder and then attach it. I was using dsn in ms odbc for oracle driver to connect the DB. Now in 10.0 i have removed the query file created using 8.5 query builder and trying to write directly to command editor. the report as stand alone is working fine. but when i try to generate the pdf using my vb application then on .export option it is giving error as "Logon failed.
Details: 01S00:[Microsoft][ODBC driver for Oracle]Invalid connection string attribute". i think the problem might be with cddb_oracle.dll or crdb_oracle.dll file as i am using a evaluation version of crystal report 10. as input to dsn i am providing

migrating from crystal report 8.5 to 10.0 giving error
I am working in migrating my cr application to 10th ver from the existing 8.5 where we have to explicitly make a query in query builder and then attach it. I was using dsn in ms odbc for oracle driver to connect the DB. Now in 10.0 i have removed the query file created using 8.5 query builder and trying to write directly to command editor. the report as stand alone is working fine. but when i try to generate the pdf using my vb application then on .export option it is giving error as "Logon failed.
Details: 01S00:[Microsoft][ODBC driver for Oracle]Invalid connection string attribute". i think the problem might be with cddb_oracle.dll or crdb_oracle.dll file as i am using a evaluation version of crystal report 10. as input to dsn i am providing

Migrating from crystal report 8.5 to 10.0 giving error 01S00:error

migrating from crystal report 8.5 to 10.0 giving error
I am working in migrating my cr application to 10th ver from the existing 8.5 where we have to explicitly make a query in query builder and then attach it. I was using dsn in ms odbc for oracle driver to connect the DB. Now in 10.0 i have removed the query file created using 8.5 query builder and trying to write directly to command editor. the report as stand alone is working fine. but when i try to generate the pdf using my vb application then on .export option it is giving error as "Logon failed.
Details: 01S00:[Microsoft][ODBC driver for Oracle]Invalid connection string attribute". i think the problem might be with cddb_oracle.dll or crdb_oracle.dll file as i am using a evaluation version of crystal report 10. as input to dsn i am providing
1.dsn
2.usid
3.database
4.password
what else is missing . plz help.....

Well, you can migrate, you can not upgrade (semantics I suppose). E.g.; the RDC was deprecated in CR XI r1 and retired in CR 2008. Thus there is no way for you to upgrade to version 12 of the RDC as there is no such thing. So, from here, you have two options: migrate / port the app to .NET, or Java SDKs.
Re. RDC, see my blog here:
/people/ludek.uher/blog/2008/10/20/report-designer-component--past-present-future
For porting the app to .NET, see this article:
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/e0eb394f-931e-2b10-3b82-9413bfc3f457
Ludek

CR2008 Not enough memory while exporting reports from Crystal Reports 2008

I have recently upgraded our Crystal Reports version from Crystal Reports Basic for Visual Studio 2008 to Crystal Reports 2008. After upgradation I am facing the problem "Memory full.OtherErrorFailed to export the report. Not enough memory for operation" when I am trying to export the report from Crystal Reports 2008 Report viewer, or directly from the code behind. The application is hosted application. The problem occurs in our production environment.
Server details:
OS: Windows 2003 Enterprise Edition R2 with SP2
IIS: IIS 6
.Net Framework: 3.5
Application details:
Hosted application using Crystal Reports 2008 SP 3
Crystal Reports Viewer version: 12.0.2000.0
The data binding of the report object is done through an ADODB dataset.
Web.Config:
<configuration xmlns="http://schemas.microsoft.com/.NetConfiguration/v2.0">
<configSections>
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        <section name="crystalReportViewer" type="System.Configuration.NameValueSectionHandler" />
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</configSections>
<businessObjects>
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      <crystalReportViewer>
        <add key="documentView" value="weblayout" />
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    </crystalReports>
</businessObjects>
<appSettings>
    <add key="CrystalImageCleaner-AutoStart" value="true" />
    <add key="CrystalImageCleaner-Sleep" value="60000" />
    <add key="CrystalImageCleaner-Age" value="120000" />
</appSettings>
<system.web>
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      <add path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
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    <compilation debug="false">
      <assemblies>
        <add assembly="CrystalDecisions.Data.AdoDotNetInterop, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
        <add assembly="CrystalDecisions.Shared, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Enterprise.InfoStore, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Enterprise.Framework, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.ReportSource, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
      </assemblies>
</system.web>
<system.webServer>
     <handlers>
         <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode" />
     </handlers>
</system.webServer>
</configuration>
Sample Code:
Report = new CrystalDecisions.CrystalReports.Engine.ReportDocument();
Report.Load(Server.MapPath(strReportPath));
Report.SetDataSource(dsReport);
Creportviewer.ReportSource = Report;
For exporting the report to PDF
string Filename = Path.Combine(Environment.GetFolderPath(Environment.SpecialFolder.InternetCache).ToString(), Guid.NewGuid().ToString() + ".pdf");
Report.ExportToDisk(ExportFormatType.PortableDocFormat, Filename);
Clean Up Code: (Page_UnLoad event)
if (Report != null)
     Report.Close();
     Report.Dispose();
Creportviewer.ReportSource = null;
Creportviewer.Dispose();
dsReport = null;
GC.Collect();
GC.WaitForPendingFinalizers();
Can someone help me resolve the issue.

The .rpt file size is 14MB with the Data Save option enabled, 12MB without Data Save. Presumably the 12MB file size is because of the 24bit PNG we have as our background.
The Designer executes the report in less than a second and we can scroll through all pages and see the image fields perfectly.
When we Export to PDF, the Designer takes a long time, eventually gets to the 77%, the 7th record and returns "Export report failed" followed by "Memory full". If we export only page 1 of the 3 pages, it also returns a Memory full error. However, when the same report is run with only 1 page, that page exports to PDF but with a ridiculously large size and export time.
The machine has 2GB of physical memory with an 8GB pagefile with Windows 2003 (latest everything). The process runs up to about 1GB before reporting the memory full error.
We've also tried a variety of other suggestions posted in the other thread with no success.
We're happy to provide the RPT file to the Report Team to diagnose the problem. Ultimately, we need to be able to produce a 15 page report with approximately 45 images.
Our preferred scenario is fixing problem 2. The CR Designer seems quite capable of rendering our report and printing it to our third party PDF printer in a timely manner with small size. However, the API reports memory full.
The API resides in a dedicated reporting web service with NO other code except for loading the report, setting parameters and printing. When executing, it uses up to about 1.1GB before reporting the error.
Are there any other suggestions for fixing what we have? Are there known problems with large images in reports? Do we need to lodge a formal support request?
Regards, Grant.
PS. Grr and my message formatting is lost when I edited this message!!!
There is a 1500 character limit and then all formatting is removed to save space. Break you posts into separate entries.
Edited by: grantph on Sep 30, 2009 2:49 AM

Passing single/multiple values to stored proc parameter from crystal report

I tried below solution posted on this forum to pass either a single value or multi-value to a sql server stored procedure parameter (varchar datatype) from crystal report XI R2.
In my crystal report , I am displaying all the available parameter values to the user and the user will select either a single value or multi value.
This worked when I select single value and when I say show sql query in my subreport I see the following:
{CALL "XYZ"."dbo"."storedprocedurename";1('Product 1')}
But this did not worked when I selected multiple values and when I say show sql query in my subreport I see the following:
{CALL "XYZ"."dbo"."storedprocedurename";1('Product 1,Product 2')}
I think it might work if it is as below:*
For multiple values:
{CALL "xyz"."dbo"."storedprocedurename";1('Product 1', 'Product 2')}
Please advise.
Solution Posted on this forum is as follows:
Hi,
As you must be aware of that a crystal report created of a stored procedure will allow only a single value for inserting a multiple value as a parameter in your report and pass those values to your stored procedure please follow the below work around which will be helpful for you.
Symptom
In Crystal Reports, you want to pass a multi-value parameter to a stored procedure. The problem with doing so is that Crystal Reports considers the multi-value parameter to be an array.
How can you pass a multi-value parameter to a stored procedure?
Resolution
Here are the steps to pass a multi-value parameter to a stored procedure:
1. Create a Crystal report, and add a multi-value parameter.
2. Since the multi-value parameter is treated as an array, create a formula that uses the JOIN function. Create a formula as below:
//Formula: @JoinFormula
Join ({?Multi-value parameter array},";")
====================
NOTE:
In the formula above, a semi-colon (";") is the delimiter.
====================
3. Within the main report, create a subreport based on the stored procedure, and include the parameter to be populated with the multi-value list.
4. Link the Join formula in the main report to the stored procedure parameter in the subreport.
Doing so passes a multi-value parameter to the stored procedure.
Regards,
Vinay

Hi Vinay,
First you need to make sure the stored procedure accepts multiple values in the fashion 'a','b','c'.
Then, create this formula in the Main Report:
numbervar i;
stringvar s;
for i:= 1 to ubound({?Parameter}) do
s := s + "'" + {?Parameter}<i> + "'" + ",";
left(s,len(s)-1);
Link this formula to the sub-report's parameter.
Hope this helps!
-Abhilash

Error when exporting to other format from crystal report

Hi,
I have been facing an error "Method 'IRCREditableRTFExportFormatOptions_reserved5' on type 'CrystalDecisions.ReportAppServer.ReportDefModel.EditableRTFExportFormatOptionsClass' from assembly 'CrystalDecisions.ReportAppServer.ReportDefModel, Version = 11.0.3300.0, Culture-neutral, PublicKeyToken=692fbea5521e1304' is overriding a method that has been overriden." while trying to export the crystal report to another format (e.g. pdf and excel) from an application from a software vendor.
For your information, the machine OS that is running the application is Window 7. Before I did the installation of the application, it already has Visual Studio 2005 and Crystal Report XI Release 1 installed in the Window 7 system. After I had the above error, I went to search more information on the website and found out that I need to upgrade to Crystal Report XI Release 2 from the search results. However, after I upgraded from Crystal Report XI Release 1 to Crystal Report XI Release 2 and apply service pack 6, I still faced the same error when I tried to export. I even tried to uninstall Visual Studio 2005 and Crystal Report XI Release 2 but I'm still facing the same above error while exporting. I also tried to reinstall the application from software vendor but the same error come out.
Your help is highly appreciated. Thanks!!
Regards,
Jennifer

Good morning Jennifer
When you say:
" I also tried to reinstall the application from software vendor but the same error come out."
I wonder if the app you are trying to install is from a 3rd party vendor / developer? If it is, installing CR XI r2 (11.5) will not resolve the issue for you. From the error, the app was compiled with CR XI R1 (11.0) and the only way to get that app to use CR XI r2 will be to recompile it with CR XI r2 assemblies. E.g.; you will have to have access to the source code and then recompile the app, ensuring that you are referencing CR XI r2 assemblies. Or am I missing something here?
Ludek

Create PDF from Crystal Reports

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