Create PDF from Scanner - Scanner - Please select a device - Device not listed?

My scanning device, Brother DCP-1510 is installed and working properly. According to the device specs it has TWAIN, WIA, ICA, SANE2 drivers.
I can see and select the scanner in the native "Windows fax and scan" now it is connected to the computer. The device also works (scans OK, but without much functionality) using the default "Control Centre4" ...
I wish to use Acrobat to scan some documents to PDF
In Acrobat the scanner is not listed in the "Please select a device"...
What should I do? Any tips to get the said scanner listed in device list?
[ btw... Acrobat has listed two other scanners in the device list for which I have installed drivers, but these devises are located in other offices (on the other side of the state unfortunately) ]

I am not sure which of the following did the trick...
I downloaded the drivers (latest software included was the only new thing, the drivers were actually the same versions)... Then I reinstalled the whole package...
I also followed the tips in Learn & Support and troubleshoot Troubleshoot scanner issues item #4. Restart your computer with startup items disabled / and then turned on all the Adobe and Brother related ones (not the entire suite of apps and services)...
After the reboot and reconnecting the scanner it is there! - "Create PDF from Scanner" "Custom Scan" "Input" "Scanner" "Please select a device" - both the TW and WIA devices...
What is the difference or advantages of choosing TW over WIA? maybe someone might chip in.. otherwise settled Thks!

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Acrobat 9 Quits When Create PDF from Scanner Selected

Hi. I wonder if anyone can advise please.
I have recently installed Acrobat 9 on my MacBook Pro and have plenty of RAM. However, I can "Create PDF from Scanner" just the once. After that, Acrobat quits when I select Scan or quits if I cancel the scan.
I have tried the following:
1. Troubleshoot System Errors & Freezes
2. New User account
3. Recreated Preferences
4. Booted from separate disk
5. Repaired disk permissions
6. Have no third party plug-ins installed
7. Have run Repair Acrobat
8. Changed Universal Access
9. Defragmented disk & repaired files
10. Safe Boot and reinstall Acrobat
Nothing has worked except when I clean install I can scan through Acrobat once.
I can scan from the scanner software - Lexmark 4850 - with a jpeg straight to Acrobat but want to try to solve the issue of scanning straight from the app.
Thanks for your help people.
Regards
Paul

After I discovered my problem of quitting after completing the scan of the first side of a 2-sided document and decided to go to Adobe for help, I should have known I was in real trouble after following their instructions for locating the Acrobat serial number. After bringing up the splash screen and clicking on it, instead of seeing the number the splash screen disappeared! So I had no option but to use the phone. Then their help person couldn't give me the serial number- he had to transfer me- and I chose to stay with him for help instead. He decided it was a conflict between the Acrobat & HP software and ended the help session.
I then did some on-line research and discovered others with the same problem, and came up with the comparison test with the Windows version. Adobe's phone system didn't recognize my Case #, but the second Help person said it worked fine. At that point, I got the feeling that I was in real trouble. After another hour going over the same ground and repeated denials that their software was at fault, the Helper refused my request that they do a Windows comparison test or send me a Windows version to test myself and promised to call me back with results of their "research". That call never came.
On the third call, again with the Case # unrecognized by the phone system, the Helper was even more unhelpful, probably after reading the record of the first two calls. He insisted on going back to the machine and over the same ground once again, and I ended the call.
I agree that the on line approach is better, and I may have to make a double call to get the serial number (neither of the two I have, each different on the case or on the CD worked) and try that if my request for a supervisor fails. Fortunately they are so incompetent that they can't track starting over.
I'm not a programmer, but have lots of varying experience with computers dating back to the first Atari-400. Since your Acrobat uses only the Twain driver component from your scanner software, the first place to look for a problem is in the Acrobat software, especially since the software doesn't run again after the first use without reinstalling, and the scanner continues to perform properly using it's installed software. The Windows comparison test such as Tim Whitfield was able to make, would clearly establish the Mac version of the Acrobat software to be at fault, but would still not resolve our problems. Unfortunately I hold out little hope for either you or I with Adobe, since neither their phone nor the online help has come up with a prior fix. This indicates a bug fix requirement, which for something like this looks to be a relatively long time in coming.

When I try to create pdf from scanner, Acrobat shuts down, please help!!

When I try to create pdf from scanner, Acrobat shuts down, please help!!

Hi miketayber,
We would love to help, but need to know a bit more to get to the root of the problem. Please tell us:
What version of Acrobat are you using
What operating system you're on
Whether you've been able to scan previously
What you're scanning to (do you have the latest drivers?)
Is there an error message or number associated with the crash?
We look forward to hearing back from you.
Best,
Sara

"Create PDF from scanner" causes Adobe 8.1 to crash

Can anyone help us repair Acrobat 8? Or upgrade/reinstall Acrobat 9? We've got WinXP, running SP 3.
When we moved our PC to our new office, the create PDF from scanner function quit working, and now makes the entire program crash. We can still create PDFs other ways, but from scanner isn't working - the "Acrobat Scan" dialog box opens, but after about 5-10 seconds, the crash window comes up. Repairing, updating, uninstalling, and reinstalling the software all fail. Here are the errors for each attempt:
Repairing: "Preparing to install" dialog pops up but immediately disappears and no further action takes place.
Updating: It attempts to install update to 8.1.4, and the process begins, but after 5-10 seconds quits with error dialog "The installation process has encountered a problem. Please choose from the following options:" with 3 choices - run again, stop and start later, or cancel and quit. Selecting "run update again" just causes the error dialog to come up again. The other 2 quit the install entirely.
Uninstalling (via add/remove programs) and reinstalling (via downloading the software from the Order ID site again) both fail independent of each other with the same error: “The installation source for this product is not available. Verify that the source exists and that you can access it.”
We do a lot of scanning to PDF's ... how can we fix this? There've been no other PC problems whatsoever, otherwise ...
My name is Scott Knowles, tech support guy for my sister's PC ... whose account this is.

The scanner is an all-in-one printer, in perfect working order otherwise. Good idea though - I tried scanning *outside* the Acrobat software ... that proved the scanner software *is* faulty ... I'll repair that. Thank you !

Acrobat 8 can't locate scanner to create PDF from printed document using OCR

Hello,
I have an Epson scanner that is my default scanner on my OSX (10.6). Every program I have locates my scanner perfectly except Acrobat 8.0. Is there something I can do?
From the home dialogue box I click "Create PDF from Scanner". The next dialogue box opens and the Tab "Please Select a Device" doesn't let me scroll to find my scanner. So the scan button is greyed out and I can't do anything. Is there something I can do to make Acrobat clearly find my scanner?
-Luis

Check to see if they have a Native (not universal Binary) Twain Driver. Adobe refuses to allow universal Binary Twain Drivers in their programs.
Either use a Software package from the SANE/TWAIN Project. (look up on Google). Or use a Pakage Like SilverFast.
Before downloading the SANE/Twain Driver you have to look and see if the have a package for your current OS and for your particular Scanner. Stayaway from the SDK's unless your a Programer.
Then when you install all the pieces and set up open Acrobat and go to document Create PDF from Scanner choose SANE/Twain. Should be able to scan with it.
If you use SliverFast it is a standalone package Just scan and save as a PDF then open in Acrobat. or save as a Tiff or jpeg. Acrobat hasn't worked with a scanner since Macs went from OS9 to OSX.

Acrobat Standard 9.1.1 crashes on Create PDF from scanner

All options under the Create PDF from scanner sends Acrobat Standard 9.1.1 crashing.
Faulting application Acrobat.exe, version 9.1.0.163, time stamp 0x49a88b32, faulting module dlbatwds.ds, version 3.107.0.0, time stamp 0x45df4d3d, exception code 0xc0000005, fault offset 0x00004da2, process id 0xce4, application start time 0x01c9dca1b4c4360b.
Tried with both scanners CanoScan LiDE 600F and Dell 920A
I am using Vista Ultimate x64.Have tried turning off UAC and also tried running as Administrator.
No luck yet. Anyone have the same issue?

This might be a scanner issue. Have you tried scanning using other applications?
If not, can you try the following steps once?
1. Download TWACKER (Twack_32.msi) from http://www.twain.org/downloads.shtm
2. Install it.
3. Go to <Program files>\TWAIN Working Group\Twacker 32 and invoke Twack_32.exe.
4. Go to File menu > Select Source.
5. Select the TWAIN driver (not the WIA driver) for HP M1212nf and Click OK.
6. Now, invoke File > Acquire menu.
Please update with the result.

Creating pdf from scanner in 10.6.1

The one feature I loved in Acrobat was the ability to scan multiple pages directly into Acrobat as a single file by using the option "Create pdf from scanner." After upgrading to Snow Leopard, this feature still appears in the menu, but no scanners are found. I know of the issues with printers and file extensions, but I guess scanners are seen as another form of printer? I hate scanning to Preview then saving each page as a pdf, then opening in Acrobat to concatenate the files, rotate pages and make any necessary changes. Will the create pdf from scanner ever work again as it used to? Please . . . .

Your problem isn't clear
It is slow, so I understand that you can scan. Perhaps you can check the scanning resolution, if it is an heavy parameter, it is clear than the scan take longer.
When you scan from another application, is it slow ?
Scan Drivers are ok ?
Try VueScan Pro, it is a scanning application that support more than 1700 scanner. Does it work better ?
It can also replace your default driver.
Let us know

When creating a PDF from the scanner, it only scans one side despite the settings.

When creating a PDF from the scanner, it only scans one side. I am using a fi-7160 that supports scanning both sides at once. The Scanner software is configured to scan both sides, and so are the presets in Adobe Acrobat Pro. I've only gotten the setting to work with the Custom Scan setting. Has anyone else had this problem, and what is the solution?
Additionally, the software bundled with the scanner with automatically omit the back sides of a page if it is blank. I am scanning large files with occasional double sided pages. Is there a way to avoid having to manually delete blank pages when creating a new PDF from the scanner? It takes twice as long because I'm using the OCR stabilization.

Hi anne,
Could you please let me know what Acrobat and OS version are you using.
Does this happen in case of any particular PDF or all PDF files?
Try repairing Acrobat and then again check.
Hope to get your response.
Regards,
Anubha

Create PDF from Scanner using Acrobat X Pro

I am using trial Acrobat X Pro. When I attempt to Create PDF documents from Scanner using Epson Perfection 4490 Photo flat-bed scanner I get pop-up that states Epson cannot be started. This also occurs when I Create PDF from Scanner > Custom Scan > Scanner when I select Epson Perfection 4490 scanner. My scanner is turned on when I attempt to create PDF from scanner. I have no problem scanning documents and then creating PDF documents from file, but I would like to eliminate this step. Thanks in advance--any suggestions would be greatly appreciated.

This is a tricky problems as hundreds have had the same problem. Research on the net demonstrated that no one had the solution. Some have even thrown perfectly good scanners away. The problem is most likely obtaining permission from Win 7 security. Don't bad mouth Adobe Acrobat or your scanner software. This solution will work and has been tested to work. You must be logged in as administrator. This will not help Mac User.
1. Find the file acroscanbroker.exe
2. Select properties
3. Select security tab
4. Select "users/*********
5. Edit settings
6. Full control Check box
7. Modify         Check box
8. Read and Execute    Check box
9. Read            Check box
10. Write           Check box
Your scanner should now work and any grayed out menus should come to life.

Cannot create pdf from scanner

Acrobat XI Pro CC on Windows 8... "CREATE >> from scanner >> auto-detect = ERROR: "selected scanner not found" ... cannot find a place to "select scanner" ... only one scanner: works fine (WIA) with Photoshop...

Repair the WIA drivers?
Without TWIAIN (first choice) or WIA (acceptable 2nd choice) Acrobat has nothing to "talk" to the scanner with. In such a situation scan the paper to TIFF. Then use Acrobat to create PDF from the TIFF.
Be well...

Create PDF from Scanner on Mac

Using Acrobat Pro X, when I select Create PDF from Scanner, Acrobat does not find my scanner. The scanner was added according to the MAC instructions and does work by itself. It is visible in System Preferences/Print Fax as indicated in the Mac instructions. But when I got to Create PDF in Acrobat, it asks me to choose the scanner but it is not available in the drop down list. Any suggestions?

You cannot use older twain drivers (ppc) to scan to pdf from within Acrobat 9 or X. It requires Intel specific twain drivers, which not all scanner companies provide. You will need to either use the software that came with your scanner to scan to PDF or TIFF. If it scans to TIFF you can import those files into Acrobat.

Create PDF from scanner - output size?

Create pdf from scanner - Starting with Adobe Acrobat Pro connected to an Epson GTS50 scanner - my pdf size is aboutt 3x5 instead of 8.5 x 11.
How can I fix this?
I have re-installed the scanner driver.
Re-installed the Adobe Acrobat Pro 9 program.
Made sure the "Config pre-sets" were 300 dpi.
Checked the Adobe PDF Properties in the Print Options.
Thanks!
Message was edited by: MelindaKochenderfer

If Letter is selected in "Configure Presets," in Acrobat 9 and you are still having problems
I would use the option to show the native scanner interface.
Select Custom Scan, click on Options next to your scanner model, select "Show Scanner's Native Interface" from the drop down menu
Press Scan, and your scanner controls should show up. From there you can see what your settings are before you scan.
If your document is 6 x 8 as an example, you could set your scanner to scale it to 8.5 x 11.

I have Acrobat 9.5 and when I try to create pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

I have Acrobat 9.5 and when I try to create>pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

Provide you have Acrobat 9 installed in an OS for which Acrobat 9 is compatible then you can use the functionality.
As well, you need a scanner connected, powered up, and the software installed. Acrobat 9 "prefers" TWAIN drivers.
Always visit the scanner vendor's site and download - install the latest greatest software.
n.b., The Acrobat 9.x product family passed into "End of Support" mid-year 2013.
As well the Acrobat 9.x product family is not compatible with contemporary OSs.
Be well...

Adobe Acrobat XI Standard crashes when we create pdf from scanner

We are using adobe acrobat XI standard, version 11.0.06
WIndows 7 Pro 64 bit
scanner: Xerox documate 4799
Acrobat crashes when we create pdf from scanner

Spent quite a while on this one.. My problem was related to twain drivers which reside in c:\windows\twain_32. I'm running windows 7 64-bit. First it's usually possible to scan in windows 7 maybe vista and from adobe without even using twain (using WIA). So try renaming the twain_32 folder to _twain_32 and see what happens... If that stops the crashing look at the contents of the twain folder. I had a Dell folder for some printer I wasn't even using. That was causing the crash. I removed the dell folder and renamed the twain folder back to twain_32. Now everything works as designed.

How do I create a PDF from My scanner?

The only way Adobe X and XI allow PDF creation is online. IX allowed multiple options for creating a PDF including from the scanner. Why has it changed, and how do I create a PDF from the scanner? If It can't be done on the newer versions, how do I get version 9?
Thanks,
David

I think you may be mixing up Acrobat Professional/Acrobat Standard (which includes creation of PDFs in many ways, including scanning), with Adobe Reader (which does not include PDF creation at all, but can use Adobe's CreatePDF web service).
I think you used to use Acrobat Professional 9, and so what you need is Acrobat Pro XI.

Create PDF from Scanner - Scanner - Please select a device - Device not listed?

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