Create promise to pay button does not appear in UDM_SPECIALIST

Hi
In my worklist i have a business partner , that have two invoices overdue. I want to create a promise to pay. I select the business partner line in UDM_Specialist and click on process receivables. The system shows the open items on this business partner.
However, I do not see the create promise to pay icon in the invoice tab.
I want to create a promise to pay. May I know what am I missing here?
Best wishes
Raj.

Hi Mark
Thanks for your response. I checked that the P2P case type is assigned to the company code and also all the settings for promise to pay. Also, i got the relevant roles too.
It is a bit baffling that the create promise to pay and other icons do not show up in the udm_specialist transaction.........
someone tells me that it could be because of the current version of SAP GUI for windows that is on my system. Is it true that some older versions of SAP gui (example release 620) have this problem.
Best wishes
Raj.

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    Hi Mark
    Thanks for your response. I checked that the P2P case type is assigned to the company code and also all the settings for promise to pay. Also, i got the relevant roles too.
    It is a bit baffling that the create promise to pay and other icons do not show up in the udm_specialist transaction.........
    someone tells me that it could be because of the current version of SAP GUI for windows that is on my system. Is it true that some older versions of SAP gui (example release 620) have this problem.
    Best wishes
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