Create recovery media: files cannot be found

I am trying to make the recovery discs for the first time but I get an error message "files required cannot be found". I have not deleted or moved anything, the laptop is a few weeks old. What shall I do?

you should be able to obtain a free set of recovery media from Lenovo service.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Similar Messages

  • W700ds: Enable RAID using created recovery media

    Hello!
    I own a ThinkPad W700ds, though I'd imagine that my question would be just as well answered if it were a W700... Please, any help would be great!
    I purchased a 'used' W700ds with Windows Vista Business (COA and recovery partition intact, but no media supplied). The laptop was advertised with RAID0 but I was always dubious that it was set up correctly. I spent some time investigating it this afternoon and noticed that the BIOS was not configured correctly - It was set to AHCI rather than RAID.
    I did the following:
    1) Created Recovery Media using the facility in ThinkVantage software.
    2) Enabled RAID in the BIOS
    3) Entered the RAID configuration (Ctrl+I) during boot up. I configured the drives as RAID0.
    4) Reinstalled Windows Vista using the recovery media created in (1) above.
    After completing the installation Windows Vista would did not manage to boot - Always BSOD'ing.
    I repeated step 3 & 4 above, selecting RAID1 instead. Exactly the same issue.
    I have since returned the BIOS setting to AHCI and reinstalled Windows Vista using the recovery media and I am back where I started (Windows installed but in a RAID array).
    I have done some research and it would seem that in the RAID drivers are not included in the recovery media and this is the reason for the BSOD. I have included some of the numerous websites that I have read, both for your perusal and, in some way, to verify that I have really spent some time considering this issue before requesting help.
    The recovery media that I have created is all that I have - Is there any 'self-contained' way for me to enable RAID? I'd prefer RAID1 (I would favour redundancy over speed) but would be happy with RAID0 if this is not possible. It seems a terrible shame that Lenovo (aware - and obviously not 'intended' as using alterative installation media is considered a 'work around') offer the opportunity of creating recovery media, which cannot be used to reinstall Windows using a valid configuration.
    It seems that it is not possible to maintain RAID configuration through Lenovo R&R, which probably explains why the seller listing the ThinkPad as RAID but it did not come to me as such (the seller used the recovery partition to restore the laptop to factory state for me before completing our sale - makes sense!). Still, it seems a shame to have a laptop which offers RAID functionality and has the necessary hardware (RAID controller and two drives) and hitting a brick way over software restrictions. Can anybody give any advice how I may proceed to reinstall Windows with the drives in a RAID array, considering I've only the Lenovo recovery media?
    Lenovo support are closed today due to the UK public holiday but I will try at the next opportunity - However, I fear my fate is in your hands already, as the ThinkPad is out of warranty.
    Thank you!!
    Links:
    http://support.lenovo.com/en_US/detail.page?Legacy​DocID=SF08-D0154
    http://support.lenovo.com/en_US/detail.page?Legacy​DocID=SF08-D0109
    http://forums.lenovo.com/t5/W-Series-ThinkPad-Lapt​ops/W700-2757-Raid-Setup-Configrations/td-p/76134
    http://support.lenovo.com/en_ID/research/hints-or-​tips/detail.page?&LegacyDocID=SF08-D0112
    http://forum.thinkpads.com/viewtopic.php?f=48&t=69​559
    http://forum.thinkpads.com/viewtopic.php?f=48&t=86​428
    Solved!
    Go to Solution.

    Hi LavaChild, welcome to the forum,
    here's a thread missing from your list where I describe how I have done this in the past using recovery discs created from the system.
    http://forum.lenovo.com/t5/W-Series-ThinkPad-Lapto​ps/How-to-enable-RAID-0-on-my-W700/m-p/82856#M2048
    That said I remember a rather long thread where one member had difficulties going this route, the solution turned out to be that for whatever reason their optical drive didn't want to play ball.  Unfortunately I haven't found it after a quick search.   I'll give it another shot tomorrow.
    Edit;  found the thread, it was about creating a RAID1 on a W700ds, but the steps aren't really any different. Please note the solution.
    http://forum.lenovo.com/t5/W-Series-ThinkPad-Lapto​ps/Re-Can-t-Set-Up-Raid1-on-W700ds-with-Windows-7-​...
    Regards
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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  • I just bought the MacBook Air and tried to transfer my songs from my external hard drive to my mac. now i cannot open iTunes and it said that the file cannot be found or created.

    i just bought a macbook air. ive been transfering all my songs from my external harddrive that i had on my previous laptop for itunes. now that i got them transfered. my itunes wont open. it says "the itunes library file cannot be found or created. the default location for this file is in the itunes folder in the music folder." what do i do!?!

    How did you move the music?  You have to do it in a specific way:
    iTunes: How to move your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    do not confuse moving your whole folder and library with moving just media files as in
    iTunes for Mac: Moving your iTunes Media folder - http://support.apple.com/kb/HT1449
    Quick answer if you let iTunes manage your music:  Copy the whole iTunes folder and all its subfolders and files intact to the other drive.  Start iTunes with the option key held down and guide it to the new location of the library.

  • Cannot create recovery media on T61

    Hi, two days ago I got my Lenovo Thinkpad T61 with Vista Business. I decided to downgrade to Win XP, so I found out, that I need to create a recovery media. I looked to Start > Programs > Thinkvantage, but there was no such option as create recovery media. So I was googling and I figured out that I didn't have installed Rescue and Recovery software. I downloaded (English) Rescue and Recovery 4.21 for Windows Vista from Lenovo webpage and installed it. Then I went again to Start > Programs > Thinkvantage and there was the option Create Recovery media. I clicked there, but there was only option to create Rescue media. Here is the screenshot :
    http://img38.imageshack.us/img38/4570/97770442.jpg
    Also I was trying to find if I have that hidden partition. In windows I found some 513MB partition, but there was 100% free space.
    http://img27.imageshack.us/img27/4834/20885840.jpg
    In linux I found only one partition, where is installed windows. Is there any way that I don't have this hidden partition, so I cannot create recovery media, or where is the problem? Thanks in advance.

    If it is the official Lenovo downgrade discs, it is actually a XP pro recovery media, so you don't need the Vista OS to work. It will create its own recovery partition on your hdd. But once you done it, there is no way of going back to VIsta, unless you image the hdd using a third party software like Acronis TrueImage (need to be purchased) or Easeus Disk Copy (free).
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • I cannot create Recovery Media that is to be used for an OS reset

    Hello,Recently I upgraded to Win 10, and decided to go back to 8.1 because I thought it was bogus - too slow, not so good looking. But in order to go back to Win 8.1, i needed to get rid of some things in order to free up space. Because there were no pictures, just program files and data, I started picking out Program Files folder to delete (I know, one of the stupidest things you could, but I was MAD). The folders that I deleted were folders from Steam, MS Office, and other folders that were added on by me, not my system. After I came back to Win 8.1, I was so happy to see my faster, better running OS. But not for long.  The problems came on the next day. I couldn't open my XBOX Music App, which I was certain was something I must've done with my quest for freeing up space. I tried looking for installation files and .exe files for the Music app, but they all came from unreliable sources.  So I uninstalled the Music app and attepmted to install it in the Store. I wasn't successful at that beacuse of an error that I believe was 0x80070057.  So I decided to just go ahead and give my system a reset.  Now here comes the real issue: When I try to reset, it says that I need a recovery media which i can acquire with installation media. But the problem is I DON'T have installation media. I went ahead and looked for a Windows 8.1 with Bing edition, and found the MS Media Creation tool. I started following a procedure with the appropriate info (such as Windows 8.1 Single Language edition, x64 architecture, and English Language) and it stayed there on 0%, with "Please Wait." And so I waited, waited, without any change. Now, I have REALLY high speed internet access, which is unlike the internet proivded in the States (eugh) and so it shouldn't be a problem on my side. I gave up on that, and decided to go ahead and create myself a recovery image using the HP Recovery Manager. I went ahead and clicked "Create recovery media for your system" and clicked Next on the little window that popped up. It started doing something, and shortly after that it came back with "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media." Great, back to something I DON'T have.  So that is where I run out of solutions. I usually hate posting problems on forums (because I solve the problem myself), but this where I fail in my everlasting quest to be a lone wolf in the world of PC problems.  Some ideas I came up with were to go back to Win 10, and try to reset my sys there, but I'm afraid that if I do that, I won't be able to go back to Windows 8.1. I really need some help, because it truly is interupting my workflow.   Sincerely,QWEW

    I had a Win10 upgrade fail on my HP laptop and, in the process, it corrupted the Recovery partition.  I think there's a warning somewhere in the upgrade instructions mentioning that the upgrade will prevent you from using any Recovery option already on your PC -- but that's not much help now. You're probably going to have to contact HP support to order a set of Recover Media.  That will be a DVD or a set of CDs, and when you use them, they will reformat your drive -- so do whatever you can to save off any data or valuable files before you use them.  And, you will (most likely) have to PAY for the media.  HP charges somewhere around $30 for the media, but your cost might vary.

  • When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder". How can i fix this?

    When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder. How can i fix this problem?

    Anyone can help to advice how to solve this issue ?

  • Itunes won't open - get message that .itl file cannot be found or created

    My HP laptop with windows just crashed, and I'm trying to get everything back to working order. I reloaded itunes and it seemed to be working fine. Then at some point, I went to open it and received the messsage:
    The itunes library .itl file cannot be found or created. The default location for this file is in the "itunes" folder in the "Music" folder.
    I uninstalled and reinstalled itunes several times, to no avail. The program won't open and I continue to get the same error message.

    Check the permissions in that folder and make sure you have full read/WRITE privileges.
    Patrick

  • "Library.itl file cannot be found or created"

    My iTunes 8.0 was working fine and then all of the sudden I get this message whenever I try to open iTunes.
    "The iTune Library.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
    There's a different file path for my music file than the one listed in the above error message but my iTunes won't even open for me to direct it to it.
    Other times, I don't get any error messages. iTunes 8.0 simply doesn't open up.
    Any help would be very appreciated.

    Try holding down the Shift key in Windows when opening iTunes. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in C:\Documents and Settings\Username\My Documents\My Music\iTunes\ (or C:\Username\Music\iTunes\ in Vista): How to open an alternate iTunes Library file

  • ITunes Library .itl file cannot be found or created  **Please Help**

    I am running windows 7, and recently downloaded iTunes 10.7  Opened iTunes today for the first time since the download, and got the following message:
    The iTunes Library .itl file cannot be found or created.  The default locaton for this file is in the "iTunes" folder in the "Music" folder.
    I uninstalled itunes completely, restarted my laptop and then reinstalled itunes again.  Unfortunatley it is still not working.  Please help, I need to sync my phone!!!
    Any help?

    Hi Renee31,
    If you are having issues with the library.itl file in iTunes, you may find the following articles helpful:
    iTunes: What are the iTunes library files?
    http://support.apple.com/kb/ht1660
    Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Regards,
    - Brenden

  • Error message: iTunes Library.itl file cannot be found or created

    I just upgraded to iTunes 7.0.2 and it will not launch. The following error appears:
    "The iTunes Library.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the "MyMusic" folder"
    I have uninstalled, re-installed and tried all the possible solutions on the Troubleshooting section, including repair and nothing works. I have both a Library.itl and a Library.xml file in the following path: C:\Documents and Setting\user\My Documents\My Music\iTunes - not sure what to do next.
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    Dell Dimension 5150   Windows XP Pro  

    When you get that message, does iTunes give you the option of locating the file? If so, then browse to the file and select it. If you don't get that option, I believe that holding down the shift key (or possibly the control key) when you launch iTunes should cause you to get the option.

  • "The iTunes Library.itl file cannot be found or created."

    I have tried all to suggestions for moving around the old library and this is still the only thing I have gotten from the upgrade, as of yet. The message appears when trying to get into iTunes thu any source; desktop shortcut, thu the start menu, or opening the library directly in the My Music folder.
    The full message reads:
    "The iTunes Library.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the "My Music" folder."
    I half expected a problem when i was told to upgrade, but I have got no idea how to fix this one. Any help would be great.

    Will iTunes open at all or do you just get the error message and when you click 'ok' the dialog box closes?
    I have successfully restored my library using the iTunes Music Library.xml file, which I figured out by messing around. If you want you can try this; note that it takes a really long time:
    1. With iTunes closed open the My Music>iTunes folder (if for some reason you had iTunes set up to use a different folder look in there). Move the 'iTunes Library.itl' file out of the folder onto your desktop, but don't delete it unless this restore works.
    2. Open iTunes; it should be empty. Go to File>Import. When the box opens you should be in the same iTunes folder; select the 'iTunes Music Library.xml' file.
    3. The library will rebuild itself, which takes a long time (I think it took an hour when I did it and I have about 25GB), but just let it go. Don't stop the process or try to close iTunes while it's doing this. You should eventually get all your songs and playlists back, but I don't remember if playcounts restore this way; you might lose those.
    4. Close iTunes - it should now save the new 'iTunes Library.itl' file. Then try opening iTunes again - hope this will work for you! If it does you can just delete the old 'iTunes Library.itl' file. If it doesn't you can move that old file back to where it was, and you'll be back to where you were before.
    Normally when the iTunes library.itl file gets corrupted you can replace it with an older version from the 'Previous iTunes Library' folder, but it sounds like you've already tried that and it didn't work. If this really is a registry issue I don't know how to fix that - maybe reinstalling iTunes?
    ps - I always export my library before upgrading now, because restoring from that if you have a library problem is a lot faster and it only takes a few extra seconds.
    Message was edited by: meeshala

  • Itunes error message - the itunes library.itl file cannot be found or created

    My itunes was working yesterday but today when i open it i get an error message saying "the itunes library.itl file cannot be found or created. the default location for this file in in the itunes folder in the music folder."
    I have tried to reinstall itunes but still getting the same error when clicking on itunes
    Please can you help?

    Hold down the Shift key while trying to launch iTunes. You should see a dialog box asking you to Choose or Create a library. Click "Choose library"
    Browse to the default location of your iTunes Library.itl file:
    Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\
    Windows Vista: \Users\username\Music\iTunes\
    Windows 7: \Users\username\My Music\iTunes\
    ... and doubleclick the file.
    Does your iTunes open for you now?

  • The iTunes music library.itl file cannot be found or created?

    itunes 7 worked all day for me yesterday, but I have had this problem since last night where when I try to start it I get this message: "the iTunes music library.itl file cannot be found or created. the default location for this file is in the "itunes" folder in the "my music" folder. PLEASE HELP!

    there should also be a "Previous iTunes Libraries" in the itunes folder besides itunes music.
    if not, good luck making a new playlist

  • I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

    I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
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    Look in your Home > Music folder.  There should be an iTunes folder there and it should have a number of files and folders including one called library.itl  You want to guide iTunes to that file.  If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

  • Itunes wont launch. I just installed itunes on Windows 7 PC. When i click the itunes icon the following message appears - "The itunes Library.itl file cannot be found or created..."

    I just installed itunes on a Windows 7 PC. When I click on the Itunes icon the following message appears -
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    I have checked and there is a file named Library.itl in the "Music" folder. I'm not sure where to go from here so any help would be greatly appreciated.

    See Empty/corrupt iTunes library after upgrade/crash.
    tt2

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