Create target group for contacts does not work

Question

Hi Experts,
I am working on a Markting solution for a University with CRM 5.0.
We need to contact certain Teachers in Schools (they have an orientation function for pupils that might study in the University in the future).
I can segment for schools in Segmentbuilder. Now, I need to generate "new target group from contact". In my case the contact person of the school is the Teacher (function type is contact person). This does not work.
Am I missing some parametrization, or is there a relation to sales area (wich we do not have).
Hoping for your help. I will regard points generously.
cristina

Answer 1

Hi Cristina,
I understand Schools are crated as Org and Teacher as Persons. There exist a Relationship between these similar to Contact Person (BUR001).
Now, Follow the process
1) Create a Data Source in CRMD_MKTDS.
2) Assign an Infoset Query, as per your scenario.
3) Assign Function Module "CRM_MKTTG_PF_BP_TAB_TO_CP" to data source
4) Save, and then create an Attribute List.
Go to Segment Builder and create target group based on above Attribute List.
You'll get a list of all the contact persons. For your case, Teachers.
Hope this helps......
Regards,
Vikas
PS: This will only work if Schools - Org, Teacher = Person and Relationship = BUR001. If you have other criterias please copy Function Module "CRM_MKTTG_PF_BP_TAB_TO_CP" and edit it as per your business case. Then assign this FM in Data Source.