Created a Form in Acrobat 9 pro and in LiveCyle. Images are blank in Acrobat Reader !!!Can you Help?

I wrote a manual using MS Word on Vista 64 bit
I have images in the manual.
When I open the File in Acrobat 9 Pro, the images are displayed.
BUT, when I opne it in ACrobat reader, the images are black boxes !
Would you be kind to help me solve this matter?

The boss used the Mac Preview app to fill out the form. Make sure that it is filled out using either Acrobat Pro or Reader to ensure you can use the output.

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