Created Apple ID but is rejected in iTunes
I have just got a new iPhone 5 and created an Apple ID. I try to register this in iTunes but when I enter my valid Apple ID (I know it's valid because I can sign in to the Apple ID webpage) it says 'You must enter a valid email address'. Obviously I've checked that it is the correct email address linked to my Apple ID (they are one and the same anyway?)
Any help? Getting frustrated - all I want to do is use my new phone!
Thanks
The iTunes Store might have been glitching out. Try it now.
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http://support.apple.com/kb/ht2534
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If you only want the free iPhone apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is apparently critical. This seems to come and go, or only apply to App Stores in specific countries, so you may not see the option for "None" when asked for a payment type.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
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