Created tickets have a time of one hour ahead

hi Experts,
When tickets are being created on CRM by the NA Help desk for UK customers,they are being created with a time of one hour ahead of the UK,
It should be UK times.

Hi Arden,
users are set with GMT UK Timezone (greenwich UK with DST and diffrence from UTC: +/-0= UTC/GMT).
users from North America Help Desk are creating tickets for the UK customers.
when ever tickets are created by users of North America Help Desk, tickets are being created with a time of one hour ahead of the UK.
Thank you.

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Message was edited by: Goshia

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Thanks for trying to help mate. I actually solved the problem late last night after noticing something. It seems that Windows in Boot Camp time was set 8 hours ahead which seems to have meant that every time if fixed the time on here, when I rebooted in windows in put it 8 hours further ahead.
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Created tickets have a time of one hour ahead

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