CreatePDF is not working

I am VERY unhappy with your app. All I tried to do is create a multi-page PDF out of images. I have not created a single PDF with it and would like to return your app.
PS: Apple does not provide refunds anymore. If I tell them in Itunes there's a problem with an app, they send me here, stating that you are in charge of the refunds now.

I can easily prove that I have purchased the app through my iTunes account
with this mail address and then you can refund me directly, since apple
does not do that.
or i can give you the next bad review...
which i don't want to do.
so please, work with me here. i k ow you can do something.
Am 18.04.2012 um 17:36 schrieb pawibbel <[email protected]>:
Re: CreatePDF is not working created by
pawibbel<http://forums.adobe.com/people/pawibbel>in
CreatePDF on iOS - View the full
discussion<http://forums.adobe.com/message/4344019#4344019

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My Adobe CreatePDF Desktop Printer is not working

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Hi,
Are you using Windows 7 SP1 (64 bit)? If so, please uninstall Adobe CreatePDF Desktop printer from Control Panel then restart Windows and re-install CreatePDF Desktop printer.
If that does not work then please verify the Adobe PS printer driver at C:\Windows\System32\spool\drivers\x64\3 folder for PSCRIPT files( See below screenshot)
Hisami

AdobeCreatePDFDesktopPrinter is not working

hi all,
I recently posted this into another thread which is quite old so this again in a new one. (http://forums.adobe.com/thread/962899)
we executed all the suggested steps from this and the mentioned threads to get along with it and make the printed files from Adobe CreatePDF Desktop Printer visible. until now we were not successful.
If you're having issues installing the CreatePDF Printer, please read this article:http://kb2.adobe.com/cps/904/cpsid_90492.html
If you've installed the CreatePDF Printer but the printer is not working (on Windows 7 SP1), please read this article:http://kb2.adobe.com/cps/901/cpsid_90130.html
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- is there a similar solution for winXP too?
- printer is online, tried the "setting to 50" in the registry without success
at least we try to print/convert a tif file with it but it does not show up.
the testing was done on a winXP and win7 system with the same bad results.
uploading manually when logged in on acrobat.com is possible.
there is no error message coming up, on the network monitor the file seems to be sent.
since the tif files did not work we tried jpg and docx without success. is there anything apart from the regedit solution on winXP or rerunning installation/repairing procedure that could be done to make it work?
would be great if somebody would have a suggestion what elso could be done.
EDIT:
meanwhile I got some new information
when I open the spooler information window the file appears to be printed but after the upload is complete it switches to "error"
i checked the printer settings but changing between the following options does not have an effect.
since I changed the options back and forth some times the menu would not let me confirm changes so I have to stick to that "lead to printer directly" - option
if I try to confirm windows shows that error:

Hi,
I apologize for the trouble.
Please install Adobe PS printer to make sure you did not install clone Adobe PS driver( choose
Xerox and Xerox Phasor 6120PS) then reinstall Adobe CreatePDF Desktop printer.
Please make sure your printer post is showing your Adobe ID and password.
To open the port:
1. Start menu > Devices and Printers >Adobe CreatePDF Desktop printer
2. Right mouse click to the icon and select "Printer Properties" then select "Ports"
3. Select "Adobe CreatePDF Desktop printer" then click "Configure Port"(please retype your Adobe ID and Password"
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Thank you very much. I have uninstall adobe desktop printer tool and my wordperfect. Next step is follow your suggestions but I am no computer anything, lol. 1. How do I know if I have a win 7 sp1? I have win 7 that much I know. 2. Where can download the hotfix? 3. With adobe createpdf, I didn't need adobe ps printer setup, I don't have a laser printer at home, I have an hp inkjet printer.
Please help again and soon, :).
Date: Tue, 7 Jan 2014 11:52:08 -0800
From: [email protected]
To: [email protected]
Subject: Converting WordPerfect to PDF with desktop printer tool: Not working
    Re: Converting WordPerfect to PDF with desktop printer tool: Not working
    created by H.Spector in Adobe PDF Pack (formerly CreatePDF) - View the full discussion
Please do following
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Adobe PS driver files:
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5989811-532123/450-202/PagesfromHowToInstall_PS_PrinterDriver_onWin7.jpg
(C) Go to the printer configure port and verify your Adobe ID and password
1. Goto Start> Devices and Printers > Adobe CreatePDF Desktop Printer
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4. Select ”Internet Port: Adobe CreatePDF Desktop printer”
5. Click “Configure Port…” button at the bottom
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5989811-532115/410-417/IPP_Scr eenshot.png
When printing to PDF you will see below and an email is delivered to your email inbox. The converted PDF file will be stored at https//files.acrobat.com.
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5989811-532116/395-199/IPP_Scr eenshot_Queue.png
Thank you
Hisami
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5989811#5989811
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           Start a new discussion in Adobe PDF Pack (formerly CreatePDF) at Adobe Community
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