CreateWebInventoryWebReports.xml failed to complete

upgraded to ZAM 7.5 and now my Web access is giving me this error.

Originally Posted by [email protected]
> upgraded to ZAM 7.5 and now my Web access is giving me this error.
>
Were you on 7.0 IR12 or IR13 before the upgrade?
Did you apply IR3 or 4 after the upgrade, or did you just upgrade to the
vanilla version of 7.5 (i.e. just what's on the CD).
I had the same issue last week - turned out the web console upgrade failed.
Looks like ZAM7.0IR13/13 have some database schema extensions that do not
exist in vanilla 7.5, as they came out after 7.5 was first released.
The following worked for me:
First apply IR3 or (preferably) IR4
1) Stop the Apache Tomcat service and the Webconsole Updater service on the
web console server
2) under C:\Tomcat5\webapps rename the rtrlet folder and the rtrlet.war file.
3) copy rtrlet.war from the filestore (under the
FileStore\EXEDir\WebConsoleUpdater\Win32 folder) to C:\Tomcat5\webapps
4) Restart the two services, and leave it for a couple of minutes as
rtrlet.war is unpacked - it should automatically recreate the rtrlet folder
with about 15.7MB and ~1278 files.
5) try the web console again.
Please post back whether or not this fixes your problem - as if there's a
bug in the upgrade process then more people will hit this.
Cheers.
THis solution still works ... just had to use it.. worked perfectly.

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What is very weird though is the fact that this problem didn't present itself until after several weeks of working with this command with no problem. No additional apps installed, nothing changed. Why would it start happening only after a while?
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<?xml version='1.0' encoding='UTF-8'?>
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Regards,
Shiva.

Hi,
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Thanks,
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CreateWebInventoryWebReports.xml failed to complete

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